# 4 Nonprofit Mobile Apps Users Love | Capterra

> Looking for the best mobile apps for nonprofits? Check out these nonprofit mobile apps users rate the highest, with research on benefits and guidance on how to choose.

Source: https://www.capterra.com/resources/mobile-apps-for-nonprofits

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AdministrativePublic, Non-Profit, & Religious Organizations

# 4 Nonprofit Mobile Apps Users Love

Written by:

Shephalii Kapoor

Shephalii KapoorAuthor

Writer Experience I’ve been writing for Capterra since September 2021, providing expert insights to help small businesses find the right software solutions. ...

[See bio & all articles](https://www.capterra.com/resources/author/skapoor/)

  

Published June 7, 2024

9 min read

Table of Contents

-   [1\. QuickBooks Online](#1-quickbooks-online)
-   [2\. Bitrix24](#2-bitrix24)
-   [3\. Connecteam](#3-connecteam)
-   [4\. When I Work](#4-when-i-work)
-   [Features of interest](#features-of-interest)
-   [Benefits of a nonprofit mobile app over a desktop version](#what-are-the-benefits-of-a-nonprofit-mobile-app-over-a-desktop-version)
-   [FAQs](#frequently-asked-questions-when-selecting-nonprofit-mobile-apps)

Nonprofit staff and volunteers often need to access critical information, such as donor data, volunteer schedules, financial statements, and program details while away from the office. A dedicated [nonprofit mobile app](https://www.capterra.com/nonprofit-software/)—whether for accounting, event management, or scheduling—can help administrators access details, manage tasks, and communicate with stakeholders, staff, and volunteers on the go. 

Considering the benefits the mobile app has to offer, investment in a mobile nonprofit app is worthwhile. However, you still need to evaluate all the nonprofit mobile apps available in the market, along with their relevant features so that you pick the right one for your business.

To help you pick the right nonprofit mobile app, we looked at 2M+ unique user reviews to see what users had to say and highlighted the top four mobile apps for nonprofits based on sentiment analysis of reviews, arranged in order of percentage of positive reviews.

The apps listed below can be categorized into different categories—financial management, customer relationship management, and scheduling apps for nonprofits. Common features across all these include communication management and reporting.

## 1\. [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

#### Trial/Free Version

-   Free Trial
-   Free Version

#### Device Compatibilty

QuickBooks Online is a financial management software with a mobile app that allows nonprofit organizations to record expenses, generate custom invoices, and track invoice status. Users with an Android app can also share invoices via WhatsApp and receive instant notifications when recipients view or pay for an invoice. They can also leverage the app to accept online payments and categorize revenue expenditures by fund or program.

**Customer support:** Phone, chat, and knowledge base

**Mobile app price:** Available with the paid plan, starting at $30 per month

**Billing cycle:** Monthly

### Who should consider QuickBooks Online mobile app?

QuickBooks Online can be a good option for nonprofit organizations that want to manage their accounting-related tasks, including expense tracking and categorization. The app enables nonprofits to assign functional, capital expenditure, and program-related categories to their expenses to facilitate organized record-keeping and simplify expense reporting. Additionally, it helps administrators capture purchases as they happen by entering the amount, payee and category, and optionally attaching a receipt image on the go.

**Review excerpt from a user of QuickBook Online’s mobile app:**

_“My experience with quickbooks has been amazing and seeing that it’s affordable and easy to use I will continue using the app. I love the fact that you can customize your own invoice. It’s versatile and the options are nice. Nothing at all I love everything about this application.”_

[Read all QuickBooks Online reviews here.](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## 2\. [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

#### Trial/Free Version

-   Free Trial
-   Free Version

#### Device Compatibilty

Bitrix24 is an online customer relationship management (CRM) software with a mobile app that allows nonprofits to maintain detailed donor profiles, segment donors based on different criteria, and track donor interactions. The app offers a range of communication tools, such as video calls, group chats, and a shared calendar for nonprofits to communicate with volunteers, share important updates, and coordinate volunteer activities. Additionally, it provides a range of project management features, such as task management and project monitoring, that help nonprofits assign tasks to volunteers and track their progress remotely.

**Customer support:** Phone, email, and knowledge base

**Mobile app price:** Available with the free and paid plans, paid plans start at $49 per month

**Billing cycle:** Annual

### Who should consider Bitrix24 mobile app?

Nonprofit organizations looking for donor management and enhanced collaboration on the go can consider Bitrix24’s mobile app. The app offers donor management tools, which allows nonprofits to group donors based on donation history, interests, and other relevant criteria for targeted communication. The app offers various communication tools, including video conferences, for unlimited time and up to 48 participants, allowing nonprofits to connect with staff, volunteers, and board members. Nonprofit administrators can also send personalized messages and push notifications to donors and volunteers based on their preferences and engagement levels.

**Review excerpt from a user of Bitrix24’s mobile app:**

_“The collaboration tools have been effective for my team, and the mobile app has been helpful for staying on top of tasks and projects while on the go.”_

[Read all Bitrix24 reviews here.](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Pro tip

Shortlist a nonprofit software that allows staff and volunteers to access important information, perform tasks, manage projects, and communicate with team members using their mobile devices.

## 3\. [Connecteam](https://www.capterra.com/p/153140/Connecteam/)

#### Trial/Free Version

-   Free Trial
-   Free Version

#### Device Compatibilty

Connecteam is scheduling and time clock software with a mobile app for quickly building and sharing schedules. Nonprofits can leverage this to create and distribute work schedules for both paid staff and volunteers, eliminating the need for paper-based schedules. The app offers a time clock feature with global positioning system (GPS) tracking so administrators can gain access to real-time data on staff and volunteer hours. They can also monitor attendance, paid time off, breaks, and overtime hours in real time. Connecteam’s app leverages geofence technology to track employee locations while on the job. 

**Customer support:** Phone, knowledge base, and online form

**Mobile app price:** Available with free and paid plans, paid plans start at $29 per month

**Billing cycle:** Annual

### Who should consider Connecteam mobile app?

Nonprofit organizations focusing on scheduling and time management functionalities can opt for Connecteam’s mobile app. The app not only facilitates schedule creation for staff and volunteers but also offers integration with calendars to ensure optimal staffing for events, programs, and events. Additionally, it allows staff and volunteers to clock in and out of their shifts directly through the app. Administrators can use this to monitor time spent on tasks and projects while preventing time theft.

**Review excerpt from a user of Connecteam’s mobile app:**

_"Love the availability to have an app on my employee's phone that they can clock in and ask questions from.", 'Everything can be done from one app!'_

[Read all Connecteam reviews here](https://www.capterra.com/p/153140/Connecteam/reviews/).

## 4\. [When I Work](https://www.capterra.com/p/121248/When-I-Work/)

#### Trial/Free Version

-   Free Trial
-   Free Version

#### Device Compatibilty

When I Work is a workforce management tool with a mobile app that simplifies scheduling, communication, and time tracking for businesses. The app supports multi-location scheduling, enabling nonprofits to create and manage schedules for various locations. It allows volunteers and staff members in a nonprofit organization to exchange their scheduled shifts with one another. Volunteers can select the shift they want to trade and choose a co-volunteer or a staff member who they think might be able to take the shift. When I Work also offers payroll features in its mobile app that enable nonprofit managers to run the payroll for their employees.

**Customer support:** Online ticket, chat, and knowledge base

**Mobile app price:** Available with the paid plan, starting at $2.50 per user, per month

**Billing cycle:** Monthly

### Who should consider When I Work mobile app?

Nonprofit organizations operating across multiple sites and serving diverse communities can consider When I Work’s mobile app to gain a centralized oversight of volunteer schedules across all sites. With the ability to view and manage schedules for each location from a single platform, nonprofit managers can ensure that all sites have adequate volunteers during peak times or special events. When I Work’s app also offers availability management that lets employees set their availability preferences, making it easier for managers to schedule shifts according to their availability. 

**Review excerpt from a user of When I Work’s mobile app:**

_'I loved the when i work app very much.', 'When I work is a great app as far as employee scheduling and shift changes.', 'The app has sooo many great features available and it is very affordable.'_

[Read all When I Work reviews here.](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Pro tip

Consider a nonprofit mobile app that helps administrators customize the design, content, user profiles, and features to the app to meet the specific needs and preferences of the organization.

## Features of interest

Here are some common features that you can expect in mobile nonprofit apps.

Feature

Description

**Communication management**

Communicate with stakeholders, including donors, volunteers, and beneficiaries even when on the go. The app offers features, such as push notifications, text messaging, email integration, surveys, discussion boards, and reminders to facilitate communication and engagement.

**Reporting and statistics**

Collect, analyze, and interpret data using customizable reports and live dashboards. The feature offers data visualization options, such as graphs, charts, and tables, for easier interpretation. It helps nonprofit administrators track performance, analyze trends, and measure outcomes. 

**Alerts and notifications**

Receive instant updates and alerts about event registrations, campaign launches, volunteer activities, donation confirmations, and shift assignments. With this feature, users can stay informed about important activities, events, and announcements.

**Fundraising management**

Create and launch fundraising campaigns with customizable goals and timelines. The feature enables nonprofit administrators to create, manage, and track campaigns. It offers tools for processing online donations, managing donor profiles, and segmenting donors for targeted communication.

**Campaign and membership management**

Organize and monitor membership programs. The feature enables nonprofits to maintain detailed member profiles, manage renewals and subscriptions, and segment members for targeted communication. 

## What are the benefits of a nonprofit mobile app over a desktop version?

Mobile apps have become increasingly popular because they offer several advantages over the desktop version. Here is why you should consider a mobile nonprofit app.

Benefits

Description

**Accessibility**

Nonprofit mobile apps allow administrators to access the app’s features and organizational content from anywhere using their mobile devices. Unlike desktop versions, mobile apps enable on-the-go access, allowing users to engage with the organization’s activities, events, and resources at their convenience. This flexibility further empowers users to stay connected with the organization and participate in fundraising campaigns or volunteer activities regardless of their location. 

**Security**

Mobile nonprofit apps often come with advanced security measures, such as biometric authentication (finger or facial recognition) and encryption to protect sensitive data and ensure the integrity of user information on mobile devices. These apps are updated frequently to mitigate security vulnerabilities and improve functionality, ensuring that the data is always protected against threats.

**Real-time updates and notifications**

Unlike desktop versions where users need to actively check for updates, mobile apps can send push notifications directly to users’ devices, keeping them informed about important events and announcements. This feature helps nonprofit leaders to engage with the audience more effectively, providing instant alerts about fundraising campaigns, volunteer opportunities, and event reminders.

**Offline access**

Several nonprofit mobile apps offer offline functionality, allowing users to access certain features even without an internet connection, which is particularly useful for nonprofits operating in areas with limited connectivity. This feature allows users to engage with organization’s resources, access event details, and view saved content without being bothered by internet availability. 

## Frequently asked questions when selecting nonprofit mobile apps

Here are some common questions that might come to mind while looking for a mobile app for your nonprofit organization.

Does the app facilitate knowledge base management?

Whether it is an accounting mobile app for nonprofits or a scheduling app, knowledge base management is a must to ensure that stakeholders can easily find information related to the organization, including its mission, programs, and services. Consider inquiring about knowledge base management capabilities of the app, which may include content creation, categorization, version control, and search optimization. With these capabilities, nonprofits can ensure that stakeholders have access to accurate, relevant, and up-to-date information that helps them engage with the organization and contribute to its goals.

What are the available data security features of the app?

Encryption protocols, data encryption, and secure authentication methods are essential features that safeguard user data. Inquiring about such features can help users protect sensitive information, such as donor data, volunteer profiles, and organizational documents. Other than these features, ensure that the app complies with various regulations and standards, such as general data protection and regulation (GDPR) or central consumer protection authority (CCPA) to safeguard user privacy and confidentiality.

What are the types of reports generated by the app?

A nonprofit mobile app can help users generate a variety of reports, including donation, volunteer activities, fundraising campaigns, expenses, attendance, event schedules, volunteer shifts, memberships, financials, and volunteer engagement reports. These are essential to track key performance indicators (KPIs), assess the effectiveness of fundraising programs, and measure outcomes.

* * *

Looking for Nonprofit software?Check out Capterra's list of the [best Nonprofit software](https://www.capterra.com/nonprofit-software/) solutions.

### Was this article helpful?

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## About the Author

[### Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/)

Shephalii Kapoor is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers.

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To be considered for this list, products had to:

1.  Have at least 20 unique product reviews published within the past two years that mention mobile-specific capabilities (based on text analysis), with an average rating of 4.0 or higher as of May 20, 2024.
    
2.  Meet our definition for nonprofit software: _“Nonprofit software is any platform used deliberately by nonprofit organizations that can help maximize the organization's mission, reporting to funders and regulators and day-to-day functions that assist with areas such as accounting and admin tasks. Many nonprofit software vendors include tools for donor relations and fundraising. Nonprofit software is similar to church management and fundraising/donor management software.”_
    
3.  Have the highest percentage of positive sentiment (versus neutral or negative sentiment). We calculated the sentiment score by identifying the positive and negative user sentiment specifically around mobile app usage.
    

Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score.

Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.

**Editorial independence:** We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic or leads, this has no influence on our methodology.