--- title: "8 Best EMR Software for 2026 | Capterra" description: "I analyzed 1,736 verified Capterra reviews to identify the 8 best EMR software platforms for patient records management, charting and clinical workflows" source_url: "https://www.capterra.com/resources/top-emr-software/" page_type: "article" language: "en" publication_date: "2023-10-16" --- Electronic Medical and Health RecordsHealth & Medical # My 8 Best EMR Software Picks for 2026, Based on 1,736 Capterra Reviews Written by: Laura Burgess Laura BurgessAuthor Content Analyst Experience I've been writing for Capterra since April 2021, specializing in B2B SaaS adoption across various industries. My role involves pro... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Published October 16, 2023 | Updated on October 20, 2026 12 min read Table of Contents - [The best EMR software at a glance on Capterra](#the-best-emr-software-at-a-glance-on-capterra) - [EHRYourWay: Best for configurable behavioral workflows](#1-ehryourway-best-for-configurable-behavioral-health-workflows) - [ClinicSense: Best for massage therapists](#2-clinicsense-best-for-massage-therapists-and-wellness-practices) - [3\. Jane: Best for hands-on setup and support](#3-jane-best-for-hands-on-setup-and-support) - [4\. ModMed: Best for patient communication](#4-modmed-best-for-patient-communication) - [5\. Epic: Best for centralized patient records](#5-epic-best-for-centralized-patient-records) - [6\. Carepatron: Best for therapists and counselors](#6-carepatron-best-for-therapists-and-counselors) - [7\. Tebra: Best for in-house billing](#7-tebra-best-for-in-house-billing) - [8\. athenaOne: Best for scheduling appointments](#8-athenaone-best-for-scheduling-appointments) **TL;DR:** _In this article, I share my picks for the eight best EMR software platforms, evaluated on patient records management and charting, based on 1,736 verified Capterra reviews from October 2024 to October 2026._ In this article, I've analyzed 1,736 Capterra reviews collected over the last two years to identify the eight best [EMR software](https://www.capterra.com/electronic-medical-records-software/) products. These are evaluated on their review score over that period, as well as their inclusion of patient records management and charting capabilities. Health care practices need software that can manage patient records and charting while supporting the way their teams actually work. Those needs vary significantly by setting, with therapy and wellness practices often prioritizing notes and bookings, while specialty or hospital settings require more complex clinical workflows. This is why I've identified eight of the best EMR software platforms based on verified Capterra user reviews. I've looked at where each product stands out and the types of practices or workflows it’s best suited to. The tools I've chosen are listed in ranking order based on their overall score from Capterra reviewers. ## The best EMR software at a glance on Capterra Here's how the eight picks compare before you read the details below. For the complete category, browse the [full list on Capterra](https://www.capterra.com/electronic-medical-records-software/): | Product | Best for | Overall rating over last two years | \# reviews in last two years | Starting price | | --- | --- | --- | --- | --- | | [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) | Configurable behavioral health workflows | 4.90 | 138 | Contact vendor | | [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) | Massage therapists and wellness practices | 4.88 | 180 | $39 per month | | [Jane](https://www.capterra.com/p/178984/Jane-App/) | Hands-on setup and support | 4.72 | 145 | $59 CAD per month | | [ModMed](https://www.capterra.com/p/124590/EMA/) | Patient communication | 4.61 | 380 | Contact vendor | | [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) | Centralized patient records | 4.51 | 84 | Contact vendor | | [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) | Therapists and counselors | 4.35 | 587 | $23 per user, per month | | [Tebra](https://www.capterra.com/p/129169/Tebra/) | In-house billing | 4.22 | 144 | Contact vendor | | [athenaOne](https://www.capterra.com/p/98735/athenaOne/) | Scheduling and appointment reminders | 4.19 | 78 | Contact vendor | _Ratings and review counts reflect verified Capterra reviews in our dataset, October 2024 to October 2026. Pricing noted per product is indicative and should be confirmed on each vendor's site. Note: Pricing for Jane is listed in Canadian dollars._ ## 1\. [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/): Best for configurable behavioral health workflows _Module overview for behavioral health teams in EHRYourWay (Source:_ [_Capterra_](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)_)_ [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) posts the highest overall rating in this list: 4.90 out of 5 across 138 reviews, with a 4.85 rating for customer support specifically. The pattern that stands out is configurability, with reviewers across therapy, counseling, and multi-program agency settings describing forms and workflows tailored to how their programs operate. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Clinical documentation:** Records progress notes and treatment plans for behavioral healthcare. - **AI documentation assistant:** Adds AI support to the documentation workflow. - **Access tracking:** Logs activity so you can see who has accessed a record. - **Instant reporting:** Produces reports as documentation is entered. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 85 of 138 reviews. - **Customer support:** Came up in 44 of 138 reviews. - **Customization and flexibility:** Appeared in 36 of 138 reviews. **Limitations to know:** - **Glitches and slowness:** Showed up in 26 of 138 reviews. - **Learning curve:** Appeared in 16 of 138 reviews. **What a verified reviewer says:** "Overall, EHR your way has allowed for integration of all parts of the clinical process (billing, scheduling, notes, patient portal) in a user friendly way and improving focus on the patient care." Angel H., Therapist, Mental Health Care _**Bottom line:**_ _EHRYourWay is useful if you run behavioral health programs that each need their own forms and documentation workflows. Reviewers rank customization, ease of use, and customer support highly, though budget time to learn the system, since some report a learning curve and occasional glitches._ ## 2\. [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/): Best for massage therapists and wellness practices _Customizable SOAP note template with an anatomy chart in ClinicSense (Source:_ [_Capterra_](https://www.capterra.com/p/178722/ClinicSense/)_)_ [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) rates 4.88 out of 5 across 180 reviews, with a 4.91 on ease of use specifically. While ClinicSense supports a range of practice types, massage therapists and other wellness practitioners are particularly well represented in the review data, supporting its fit for these types of practices. Online booking also comes up repeatedly, with reviewers highlighting self-scheduling and automatic appointment reminder functionalities. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Customizable SOAP notes:** Lets you adapt treatment note templates to your practice. - **Online intake forms:** Collects client information through forms completed online. - **Online booking with reminders:** Lets clients schedule themselves and sends appointment reminders. - **Financial reports:** Provides financial reporting for the business side of the practice. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 134 of 180 reviews. - **Online booking and scheduling:** Appeared in 98 of 180 reviews. - **Customer support:** Came up in 68 of 180 reviews. **Limitations to know:** - **Specific scheduling features:** showed up in 44 of 180 reviews, with limitations related to recurring appointments, waitlists and rescheduling. - **Mobile application functionality:** Appeared in 23 of 180 reviews. **What a verified reviewer says:** "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment reminders. I can check out clients and it keeps a record of my income, then do my SOAP notes. I love it." Sharon M., Massage Therapist, Health, Wellness and Fitness _**Bottom line:**_ _ClinicSense is useful if you want online booking, intake forms, and clinical notes tied together in one system. Reviewers rank its booking and scheduling tools highly, although some mention limitations with the mobile application experience._ ## 3\. [Jane](https://www.capterra.com/p/178984/Jane-App/): Best for hands-on setup and support _Online appointment booking with a practitioner schedule in Jane (Source:_ [_Capterra_](https://www.capterra.com/p/178984/Jane-App/)_)_ [Jane](https://www.capterra.com/p/178984/Jane-App/) rates 4.72 out of 5 across 145 reviews, with a 4.76 on customer support specifically. The pattern that stands out is hands-on help, with reviewers across chiropractic, physical therapy, and counseling practices describing onboarding coaches, live chat and phone support, and email replies that include step-by-step videos. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Custom charting templates:** Provides a library of more than 10,000 editable templates. - **Treatment plans:** Keeps plans alongside the patient chart. - **AI scribe notes:** Creates AI-assisted session notes. - **Online booking:** Lets clients book appointments through a branded site. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 77 of 145 reviews. - **Customer support:** Came up in 64 of 145 reviews. - **Scheduling and booking:** Appeared in 40 of 145 reviews. **Limitations to know:** - **Feature limitations:** Showed up in 37 of 145 reviews. - **Billing and claims:** Appeared in 19 of 145 reviews. **What a verified reviewer says:** "I absolutely love how responsive Jane's customer service is. If I ever have questions, I can send an email and always got a useful response back from a person." David C., Owner, Alternative Medicine _**Bottom line:**_ _Jane is useful if you want an onboarding coach and live support when setting up and using the software. Reviewers rank ease of use and customer support highly, though check whether its billing and claims features fit your practices’ needs._ ## 4\. [ModMed](https://www.capterra.com/p/124590/EMA/): Best for patient communication _Specialty EHR dashboard on an iPad in ModMed (Source:_ [_Capterra_](https://www.capterra.com/p/124590/EMA/)_)_ [ModMed](https://www.capterra.com/p/124590/EMA/) rates 4.61 out of 5 across 380 reviews, the second-largest sample in this list. The pattern that stands out is patient communication, as reviewers often describe messaging patients by text, sending reminders and confirmations, and reducing reliance on phone calls. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **ModMed Patient Engagement:** Lets patients message the practice, schedule visits, complete digital intake, and pay balances; powered by Klara. - **Specialty-specific EHR:** Runs on an iPad and suggests treatments and diagnoses for the clinician to review. - **ModMed Scribe:** Uses ambient AI to turn conversation into notes, orders, and suggested ICD-10 codes the clinician approves. - **MIPS tracking and analytics:** Tracks quality reporting inside the system. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 167 of 380 reviews. - **Patient communication:** Appeared in 119 of 380 reviews. - **Time savings:** Came up in 59 of 380 reviews. **Limitations to know:** - **Feature limitations:** 96 of 380 reviews mentioned gaps across areas such as integrations, reporting, templates and customizations. - **Glitches and slowness:** Appeared in 60 of 380 reviews. **What a verified reviewer says:** "Completely solved the phone call traffic problem that we had in the office. Most patients like having a way to leave a message that isn’t complex. It also puts voicemails in there too, so we can still see messages from people who are not online." Jeffrey G., Medical Doctor, Medical Practice _**Bottom line:**_ _ModMed is useful if you want to text patients, send reminders and confirmations, and cut down on phone call volume. Reviewers rank its messaging and ease of use highly, though check whether its integrations and reporting cover your practices’ needs._ ## 5\. [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/): Best for centralized patient records _Epic is rated for centralized patient records (Source:_ [_Capterra_](https://www.capterra.com/p/122278/EpicCare-EMR/)_)_ [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) rates 4.51 out of 5 across 84 reviews, with a 4.62 for functionality specifically. The pattern that stands out is centralized records, as reviewers describe patient charts, notes, and other information as organized and accessible in one place instead of switching between systems. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Shared records:** Provides referral and shared-record access for community providers. - **MyChart:** Gives patients self-service access. - **Outpatient care tools:** Supports telehealth and e-visits. - **Care-gap identification:** Flags overdue screenings and immunizations and supports patient outreach. **Why users like it:** - **Ease of use:** Showing up in 37 of 84 reviews. - **Centralized patient records:** Appeared in 34 of 84 reviews. - **Customization and flexibility:** Came up in 15 of 84 reviews. **Limitations to know:** - **Learning curve and complexity:** 25 of 84 reviews mentioned the need for training. - **Glitches and downtime:** Appeared in 8 of 84 reviews. **What a verified reviewer says:** “Epic takes patient care to the next level. It makes outside providers and practice notes easily accessible which allows you to give your patients the best possible care. Allows you to tailor templates, run reports, integrate medications, pharmacies, communicate within your practice- all in one place.” Taylor C., Ophthalmic technician, Hospital and Healthcare _**Bottom line:**_ _Epic is useful if you want patient charts, notes, and other records centralized in one system. Reviewers rank ease of use and quick access to patient information highly, though budget time to learn the system and train your team rather than expecting a quick switch._ ## 6\. [Carepatron](https://www.capterra.com/p/195467/Care-Patron/): Best for therapists and counselors _Weekly appointment calendar with online booking in Carepatron (Source:_ [_Capterra_](https://www.capterra.com/p/195467/Care-Patron/)_)_ [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) rates 4.35 out of 5 across 587 reviews, the largest sample in this list. The pattern that stands out is ease of use, with reviewers frequently describing the platform as simple or intuitive to use across scheduling, documentation and other day-to-day tasks. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Clinical notes:** Keep client notes and treatment documentation together in the patient record. - **Scheduling and appointments:** Supports appointment scheduling and calendar management. - **Client portal:** Lets clients access forms, appointments and records online. - **AI documentation tools:** Provides AI-assisted tools for clinical documentation. - **Telehealth:** Supports virtual appointments within the platform. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 346 of 587 reviews. - **Scheduling and booking:** Appeared in 165 of 587 reviews. - **Customer support:** Came up in 123 of 587 reviews. **Limitations to know:** - **Glitches and bugs:** Appeared in 111 of 587 reviews, including issues with video calls, loading, saves and notifications. - **Template and forms customization:** Showed up in 45 of 587 reviews. **What a verified reviewer says:** “Incredibly intuitive and easy to use. Lovely design. Does everything I need (I am a therapist) + more (the templates were unexpected; and also multiple calendars I can use for online/in person time slots)” Sergio R., Therapist, Mental Health Care _**Bottom line:**_ _Carepatron is useful if you want a platform that’s quick to learn and covers scheduling, notes, and telehealth in one place. Reviewers rank ease of use and scheduling highly, though test video calls and ask the vendor about template and form options first._ ## 7\. [Tebra](https://www.capterra.com/p/129169/Tebra/): Best for in-house billing _Patient chart dashboard with prescriptions and labs in Tebra (Source:_ [_Capterra_](https://www.capterra.com/p/129169/Tebra/)_)_ [Tebra](https://www.capterra.com/p/129169/Tebra/) rates 4.22 out of 5 across 144 reviews. The pattern that stands out is ease of use, with reviewers across physician and nurse practitioner practices describing the platform as simple to navigate and learn. Billing also emerges as a distinct use case, with reviewers mentioning claims, payment processing and the ability to manage billing in-house. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Charting with AI note assist:** Supports patient charting with AI help on notes. - **Patient history:** Keeps a complete history inside the chart. - **E-prescribing and e-labs:** Sends prescriptions and lab orders from the same system. - **Telehealth and scheduling:** Supports video visits and appointment scheduling. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 82 of 144 reviews. - **Customer support:** Came up in 53 of 144 reviews. - **Billing and payments:** Appeared in 24 of 144 reviews. **Limitations to know:** - **Feature availability:** Appeared in 31 of 144 reviews. - **Support experience:** Showed up in 21 of 144 reviews. **What a verified reviewer says:** “Easy to use and navigate through the system. Reliable and great Customer support when we have any issues. Great for Billing insurance and managing patient accounts.” Shay V., Medical Biller, Medical Practice _**Bottom line:**_ _Tebra is useful if you want to manage billing in-house alongside your charting. Reviewers rank ease of use and customer support highly, though check whether its reporting and scheduling tools cover your needs._ ## 8\. [athenaOne](https://www.capterra.com/p/98735/athenaOne/): Best for scheduling appointments _Daily multi-provider scheduling view in athenaOne (Source:_ [_Capterra_](https://www.capterra.com/p/98735/athenaOne/)_)_ [athenaOne](https://www.capterra.com/p/98735/athenaOne/) rates 4.19 out of 5 across 78 reviews, the smallest sample in this list, with a 4.29 rating for functionality specifically. The pattern that stands out is ease of use, with reviewers describing the software as simple to navigate and learn. Scheduling is another recurring theme, with reviewers across medical practices mentioning appointment management as a useful part of their day-to-day workflows. #### Trial/Free Version - Free Trial - Free Version #### Device Compatibilty **Key features:** - **Integrated EHR:** Supports documentation on web, mobile, and by voice, with charts that pull in records, orders, and results. - **Billing and practice management:** Supports coding, claims, and authorizations. - **Patient portal and mobile app:** Gives patients access to appointments, results, and messages. - **Telehealth and reminders:** Supports video visits and automated appointment reminders. **Why users like it:** - **Ease of use:** The most repeated theme, showing up in 30 of 78 reviews. - **Scheduling and booking:** Appeared in 21 of 78 reviews. - **Records organization:** Came up in 20 of 78 reviews. **Limitations to know:** - **Learning curve and complexity:** Showed up in 18 of 78 reviews. - **Customer support gaps:** Appeared in 12 of 78 reviews. **What a verified reviewer says:** "AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently." Landon W., Administrator, Hospital and Health Care _**Bottom line:**_ _athenaOne is useful if you want scheduling tied to patient records, documentation, and billing. Reviewers rank the tool’s ease of use and scheduling capabilities highly, though budget time to learn the interface._ ## EMR software vs. EHR software The EMR vs. EHR question comes down to where a patient’s record can travel. An EMR is the digital chart a practice keeps for its own patients, covering charting, scheduling, and billing. An EHR is built to follow a patient across providers and organizations, so sharing information between care settings matters as much as the chart itself. In my view, this is the distinction most vendor content skips past. If your team needs to share records with outside providers or health systems alongside day-to-day charting, EHR software built for that sharing saves you from bolting on extra tools later. ## What to look for in EMR software The right fit depends less on the category and more on exactly how your practice operates. Here are important questions worth asking yourself before comparing specific platforms and deciding which is the best EMR software for you. ### Which workflows matter most to your team? Based on the Capterra reviews I analyzed, the eight picks lead with different strengths. EHRYourWay stands out for configurable workflows, ClinicSense for online booking, Jane for hands-on support, ModMed for patient communication, Epic for centralized patient records, Carepatron for ease of use, Tebra for in-house billing, and athenaOne for scheduling. Decide which part of your day causes the most friction, then match the product to that, and ask each vendor whether its templates and workflows cover the way your practice works. ### Do you need records shared beyond your own practice? Some platforms are built to share records across departments and with community providers, while others are designed around one practice’s charts. If your care is coordinated across several organizations, confirm how records are shared before you shortlist the best EMR / EHR software for your needs. ### Does it need to be cloud-based? Many practices prefer cloud-based EMR software, as staff can access patient records through a web browser without installing software on individual computers. Capterra lets you filter [EMR software](https://www.capterra.com/electronic-medical-records-software/) products by cloud or on-premise deployment, but check with individual vendors for the specific access options you need. ### What questions should you ask vendors before buying? Ask who handles data migration, how long setup takes, which systems it connects to, and how you reach support when something breaks. Reviewers sometimes mention limited or missing features and slow customer support, so it’s worth clarifying these areas with vendors before choosing a product. ## Frequently asked questions What is EMR software? EMR software, short for electronic medical record software, is a digital version of a patient’s chart that a healthcare provider uses to record visits, diagnoses, treatments, and notes. Patient records management and charting are often core features. What features should EMR software have? Core features to look for in EMR software include patient records management and charting. Many also typically have scheduling, billing, a patient portal, e-prescribing, telehealth, and AI documentation tools. Is EMR software HIPAA compliant? Not automatically, so confirm before you buy. Ask any vendor whether it will sign a business associate agreement, which is the legal commitment that covers how it handles your patients’ protected health information. Is EMR software the same as EHR software? Not exactly. EMR software is built around a practice's own patient charts, while EHR software is designed to share a patient's full record across providers, and many products serve both purposes. What is the best EMR software? The best EMR software depends on what your practice needs most. Among my picks based on Capterra reviews, ModMed stands out for patient communication, Tebra for in-house billing, and athenaOne for scheduling. ## Capterra's 2026 Software Buying Trends Report ### Download our 2026 Software Buying Trends Report to see how successful software adopters avoid disappointment and how your business can, too. * * * ### Was this article helpful? * * * ## About the Author [### Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. ### RELATED READING - [EMR Software Pricing in 2026: What Are Buyers Actually Paying?](https://www.capterra.com/resources/emr-software-pricing-model/) - [Best-Rated Veterinary Practice Management Tools: My 5 Picks Based on 300+ Veterinary Software Reviews](https://www.capterra.com/resources/veterinary-software-reviews/) - [Best EHR for Mental Health in 2026: My Expert Picks Based on 500+ Reviews](https://www.capterra.com/resources/best-ehr-for-mental-health/) - [Capterra Value Report: A Price Comparison Guide for EMR Software](https://www.capterra.com/resources/emr-software-pricing-report/) - [Buyers Switch to Mental Health Software for Greater Efficiency and Functionality](https://www.capterra.com/resources/mental-health-software-buyer-insights/) - [What Is Electronic Medical Records Software? Key Insights for New Users](https://www.capterra.com/resources/what-is-electronic-medical-records-software/) - [4 Key Medical Practice Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-medical-practice-management-software-features/) - [5 Top-Rated Healthcare Remote Work Software](https://www.capterra.com/resources/top-healthcare-remote-work-software/) - [7 Top-Rated Healthcare Learning Management Systems](https://www.capterra.com/resources/top-healthcare-learning-management-systems/) Reviews were assessed from October 2024 to October 2026. All ratings and review counts reflect data as of the time of publication. Pricing was verified against official vendor pricing pages in October 2026. To be included in this list, each product had to: 1. Be included on Capterra’s electronic medical records software Shortlist. 2. Have a minimum of 20 verified Capterra reviews in the last two years. 3. Have an overall rating of 4.0 or above based on reviews in the last two years. 4. Fit Capterra’s criteria for electronic medical records software, possessing patient records management and charting. Products are ranked by overall rating, breaking ties by review volume. Fourteen products met these criteria, and I kept the 8 with the most reviews in the last two years. You can browse the full, continuously updated list on the [Capterra Shortlist for electronic medical records software](https://www.capterra.com/electronic-medical-records-software/#shortlist). To build the shortlist: - I analyzed 1,736 verified reviews for the 8 featured products, drawn from a total dataset of 5,837 electronic medical records reviews across 202 products. - Reviews were assessed on five dimensions: overall rating, ease of use, functionality, customer support, and value for money, each the mean of every verified reviewer’s score on Capterra’s five-point scale. - Theme counts show how many reviews mention each theme in their pros or cons text, based on reading each review. - Pricing was verified against vendor websites at time of writing. **Editorial independence:** Products are selected and ranked based on an objective methodology. While some vendors may pay Capterra when they receive web traffic or leads, this does not influence our selection or analysis.