# 7 Top-Rated Remote Desktop Software | Capterra > Looking for remote desktop solutions? Check out the top remote desktop tools that users rate highest along with their benefits, drawbacks, and guidance on how to choose. Source: https://www.capterra.com/resources/top-rated-remote-desktop-software --- Remote WorkIT & Software Development # 7 Top-Rated Remote Desktop Software By Shephalii Kapoor Shephalii Kapoor Writer Experience I’ve been writing for Capterra since September 2021, providing expert insights to help small businesses find the right software solutions. ... [See bio & all articles](https://www.capterra.com/resources/author/skapoor/) Published July 27, 2023 12 min read Table of Contents - [1\. GoToMyPC](#1-gotomypc) - [2\. MobaXTerm](#2-mobaxterm) - [3\. RemotePC](#3-remotepc) - [4\. Splashtop](#4-splashtop) - [5\. Supremo Remote Desktop](#5-supremo-remote-desktop) - [6\. TeamViewer](#6-teamviewer) - [7\. Zoho Assist](#7-zoho-assist) - [How much does remote desktop software cost?](#how-much-does-remote-desktop-software-cost) - [Frequently asked questions](#frequently-asked-questions-when-selecting-remote-desktop-software) With the growing concerns around potential security vulnerabilities during remote desktop access, IT managers need to be extra careful while dealing with sensitive data. [Remote desktop software](https://www.capterra.com/remote-desktop-software/), with robust security features and cross-platform support, can help them prevent security risks and simultaneously address challenges around compatibility and interoperability.  While there are many remote desktop tools available on the market that can help IT professionals access and control a device remotely, picking the best one for your organization can be tricky. This article highlights, in alphabetical order, the seven top-rated remote desktop software products based on verified software reviews. All these products are dedicated remote desktop software solutions that allow users to access and work on remote devices. Some of the common features across all these platforms include remote access, file transfer, and remote printing. [Read more](#methodology). ## 1\. [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) GoToMyPC is a remote desktop tool that allows technicians to work remotely on Windows or Mac servers, desktops, and laptops. The software comes with a scoring feature that helps you understand and improve your device’s security based on its security settings. Moreover, it features a security center that helps users manage settings, reduce device vulnerabilities, and view their security scores—all in one dashboard. **Product features of interest**: - **Antivirus protection:** Protects your devices from cyber threats, including viruses and malware. The software uses the Bitdefender engine to identify potential real-time threats and protect your device against risks. - **Real-time diagnostics:** Get real-time insights into the connectivity status between your host computer and your computer during a remote connection. This enhances visibility into device connectivity and performance and eases troubleshooting.  - **Mobile access:** Access your computer from anywhere and on any device. The software offers mobile apps for Android and iOS users to work from iPad, iPhone, and Android devices by connecting over Wi-Fi, 3G, and 4G networks.   **Customer support options:** Phone, online form, and knowledge base. ### Who should consider GoToMyPC? IT professionals looking for a tool to improve the real-time security of their accounts and devices against cyber threats can invest in GoToMyPC. With the security center, users can update and customize password strength, set an additional layer of security using two-factor authentication, lock the host keyboard and mouse during an online session, and set inactivity time before the viewer disconnects. The security center widget also offers an overall security score based on these settings. #### Trial/Free Version - Free Trial - Free Version #### Starting price $28 per computer, per month #### Device Compatibilty \* Analysis Accurate as of June 2023 ## 2\. [MobaXTerm](https://www.capterra.com/p/209929/MobaXTerm/) MobaXTerm is a remote desktop platform that offers network tools, such as virtual network computing (VNC), remote desktop protocol (RDP), and secure shell (SSH), to manage remote work. The software comes with Unix command-line titlesand built-in graphical tools, such as a developer’s text editor and ports analyzer, to facilitate tasks and enhance user experience.  While the text editor allows users to edit and modify files directly on remote servers, the ports analyzer scans and analyzes network ports on remote systems. **Product features of interest**: - **Sessions management:** Launch remote sessions, with a choice to create SSH, Rlogin, VNC, FTP, Telnet, SFTP, XDMCP, or Serial sessions. Each session is automatically saved and displayed in the tool’s sidebar.  - **Multi-execution:** Execute the same command simultaneously on multiple remote hosts or sessions. The feature is handy if you want to perform repetitive tasks or simultaneously apply changes across multiple systems. - **SSH gateway:** Establish secure connections to remote hosts via an intermediate server, also known as a jump host. This feature lets you reach servers behind a firewall and secure your connections.  **Customer support options:** Phone and online form. ### Who should consider MobaXTerm? Professionals looking for a system to help them run graphical applications on a remote server can consider MobaXTerm. The software’s X11 forwarding feature facilitates integration between the remote server’s graphical interface and the user’s local system, providing a convenient way to work with graphical tools and applications. Best functionality #### Trial/Free Version - Free Trial - Free Version #### Starting price $41 per user, per year #### Device Compatibilty \* Analysis Accurate as of June 2023 Pro tip Look for a remote desktop solution that offers multiple security measures, such as 256-bit encryption, device authentication, access controls, audit logs, and firewall protection to protect your data, systems, and networks from unauthorized usage and data breaches. ## 3\. [RemotePC](https://www.capterra.com/p/173304/RemotePC/) RemotePC is a remote control platform for secure access to remote computers. The software allows users to drag and drop the required files from a remote computer to their local computers and vice versa. It also offers a whiteboard for effective collaboration during remote sessions. Users can use it to draw on the remote screen during online sessions.  **Product features of interest**: - **Remote session recording:** Record remote sessions or save snapshots from a session and view them later by accessing the session logs.  - **Multiple monitor display:** Access two or more monitors connected to a remote desktop without additional software. The software allows technicians to view and interact with all connected monitors simultaneously. - **AES 256-bit encryption:** Secure all your remote sessions using the advanced encryption standard (AES) 256-bit encryption offered by the software. The security protocol secures data transmission between the remote computer and the local device with various encryption combinations.   **Customer support options:** Phone, live chat, and emails. ### Who should consider RemotePC? IT technicians looking for a tool to collaborate with colleagues and subject-matter experts to troubleshoot issues or work on repairs and installations can consider RemotePC. The software offers various tools, including a whiteboard, voice, and chat communication, and secure data sharing for easy collaboration. Its attended access feature enables users to access their partner’s computer from anywhere using a simple session code. #### Trial/Free Version - Free Trial - Free Version #### Starting price $18.38 per computer, per year #### Device Compatibilty \* Analysis Accurate as of June 2023 ## 4\. [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Splashtop is a secure remote access software that offers augmented reality (AR) remote support for users. The feature helps mobile workers remotely address problems, including hardware issues and product setup, using visual aids and interactive annotations. Splashtop’s AR allows users to virtually see the problem and work with on-site personnel as if they are available side-by-side.  **Product features of interest**: - **Logging:** Check logs for remote access connections, chat sessions, and file transfers. The feature helps bill customers based on working time and ensures compliance during audits. - **Remote desktop audio:** Access high-quality audio from a remote device or computer on your local computer, mobile, or tablet in real time. - **Remote wake**: Remotely wake your Mac or Windows computer as long as another computer on the same network is awake. The software offers a wake-on local area network (LAN) feature to wake Mac computers from a sleep state and Windows computers from powered-off, sleep, or hibernation modes.  **Customer support options:** Phone, live chat, and online form. ### Who should consider Splashtop? Technical support teams looking for time-saving ways to resolve troubleshooting issues and guide users through complex tasks can leverage Splashtop’s augmented reality. Instead of relying solely on screen sharing and verbal communication, support agents can use AR for efficient diagnosis and resolution of issues. Splashtop’s AR solution offers remote camera access and AR-driven annotations to ease collaboration, increase technician productivity, and reduce downtime. #### Trial/Free Version - Free Trial - Free Version #### Starting price $5 per month #### Device Compatibilty \* Analysis Accurate as of June 2023 Pro tip Consider a tool that allows administrators to manage user access by setting specific rights for single or multiple users. This will help enforce access restrictions based on roles, security policies, and organizational requirements while regulating remote sessions. ## 5\. [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Supremo Remote Desktop is a remote desktop solution that offers a free auto-update feature for clients. Enabling the automatic updates means that the technicians can always work on the latest software version with new features and improvements. With this feature, the software will automatically and silently update itself whenever a new update is released.   **Product features of interest**: - **Device health check:** Set and monitor your devices' health status assessment parameters. You can define the monitoring policies for evaluating your computers’ health and view warning notifications of all monitored devices.  - **Online reports:** Collect, view, filter, and export information about all incoming and outgoing sessions that were initiated by either you or your collaborators via Supremo. - **License usage control:** Monitor real-time usage of your license. You can also check the ID of devices using your license.  **Customer support options:** Phone and online form. ### Who should consider Supremo Remote Desktop? IT professionals looking for a remote assistance tool that offers unlimited installations on unlimited devices can consider Supremo remote desktop. The software also offers features, such as free updates, mass deployment, and automatic safe access, that are vital for technicians working in a remote environment. #### Trial/Free Version - Free Trial - Free Version #### Starting price €8.17 per month (approximately $9 per month) #### Device Compatibilty \* Analysis Accurate as of June 2023 ## 6\. [TeamViewer](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer is a remote connectivity software with 4K multi-monitor support that allows users to control ultra-high definition (UHD), also referred to as 4K monitors. The software also offers a black screen feature to hide the remote computer’s screen and replace it with a full-screen security image. The feature protects your privacy at work by hiding the contents of the remote screen.  **Product features of interest**: - **Remote printing:** Access and print documents from remote computers directly on a locally accessible printer. The software automatically detects locally-installed printers to facilitate remote printing. - **Multi-user support sessions:** Invite professionals to work individually or collaborate over a remote session with simultaneous actions and interactions on a remote device. The feature is especially useful for support sessions, training, and collaborative projects.   - **iOS and iPad OS screen sharing**: Enhance your remote support for iPad and iPhone users by mirroring the iPad and iPhone screens to a remote device. The feature enables users to see what exactly is happening on the device screen.    **Customer support options:** Phone, chat, and messages. ### Who should consider TeamViewer? IT professionals looking for an immersive and accurate remote viewing experience can consider TeamViewer. The software offers intelligent scaling technology and 4K multi-monitor support to match the ultra-high resolution of a remote computer with the display computer. This helps professionals view and work on multiple screens with high clarity and detail.   #### Trial/Free Version - Free Trial - Free Version #### Starting price $24.90 per month #### Device Compatibilty \* Analysis Accurate as of June 2023 Pro tip Opt for a remote desktop tool that offers integrated chat, voice, and video call support to help IT administrators collaborate on complex projects and provide better assistance to clients after thorough discussions about ongoing issues. ## 7\. [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Zoho Assist is remote access software with a customer widget for clients. As a Zoho Assist user, you can embed the widget on your website and allow customers to join sessions right from your webpage instead of using an email invitation. The customers can join the session by entering a session ID shared by technicians over a phone call.  **Product features of interest**: - **File transfer:** Transfer files to remote computers without intermediate storage, such as USB or cloud-based storage devices. The software facilitates secure file transfer, up to 5 GB, during an ongoing remote session. - **Reboot and reconnect:** Reboot the computer anytime during a remote session and automatically reconnect without terminating the active session.  - **Session confirmation:** Set up a session confirmation prompt before taking a computer for a remote access session. The software offers customization options, including message content and time-out settings for session confirmation.   **Customer support options:** Live chat, emails, and knowledge base. ### Who should consider Zoho Assist? IT support members looking for a platform that helps them initiate remote sessions quickly can use Zoho Assist. Technicians can simply provide the customers with a unique session ID, which the customers can use to join the session directly from their web browser. This can help save time while eliminating the need to install additional software. #### Trial/Free Version - Free Trial - Free Version #### Starting price $10 per user, per month #### Device Compatibilty \* Analysis Accurate as of June 2023 ## How much does remote desktop software cost? Remote desktop software can cost as low as $5 per user, per month, or go $30+ per user, per month, depending on various factors—features, user capacity, and deployment options. Most remote desktop solutions typically include the following pricing plans based on the number of users: - **Free trial:** No-cost trial plans ranging from seven to 30 days, giving users access to either all or limited features of the software. - **Free version:** Free software plans offer basic features and limited premium feature access; ideal for small businesses or individuals with a limited budget. - **Entry-level:** Starts at $5 per user, per month and offers limited features; good option for small businesses or teams with basic needs such as remote access and file transfer. - **Mid-tier:** Mid-range pricing ranges from $7 per user, per month to $28 per user, per month and offers features such as session transfer, reboot, and dashboards that are required by midsize businesses with a growing team.  - **High-end:** Advanced plans, going beyond $28 per user, per month are ideal for large enterprises requiring premium features, such as real-time diagnostics, multi-monitor support, multi-factor authentication, and single sign-on (SSO). ###    Hidden costs associated with remote desktop software Besides the software license itself, there may be additional costs associated with remote desktop software, including infrastructure requirements, licensing, user expansion, integrations, and software upgrades. Small business owners should consider these when considering a new tool. ## Frequently asked questions when selecting remote desktop software Here are some questions to ask software vendors before investing in the top remote desktop software: What are the platforms supported by the software? While evaluating various remote desktop solutions, make sure to check that the software is compatible with major platforms and operating systems (Windows, Linux, Android, iOS, macOS, etc.) used across your organization. This will help administrators connect to remote desktops or devices regardless of the operating system being used. Does the software offer multi-monitor support? Multi-monitor support in top remote desktop software allows users to choose the monitor they want to view during a remote troubleshooting session. This feature is helpful while troubleshooting multiple monitors simultaneously, especially when end users have connected monitors. Professionals working with extensive data can use this feature in the best remote desktop software to compare and analyze data efficiently. Does the software facilitate remote session recording? Recorded troubleshooting sessions are useful at the time of IT audits. The feature is especially important for IT administrators who wish to log every activity performed on a remote device to ensure compliance. The best remote desktop software should be able to capture and record activities performed during a remote desktop session. ## Capterra's 2026 Software Buying Trends Report ### Download our 2026 Software Buying Trends Report to see how successful software adopters avoid disappointment and how your business can, too. * * * **Methodology** To be considered for this list, products had to: - Feature in [Capterra Shortlist report 2023 for remote desktop software](https://www.capterra.com/remote-desktop-software/shortlist/). We selected the top seven products with the highest ratings to include in this article. - Include file transfer and remote access as core features. - Meet our remote desktop software market definition: _“Remote Desktop software allows employees to access their files and applications from multiple servers and assists IT departments with troubleshooting techniques to solve issues remotely.”_ Read more about our editorial independence. The “best functionality” tool is identified based on the highest user ratings for functionality that a vendor receives based on user reviews as of June 22, 2023. Products evaluated for the pricing calculation were taken from [Capterra’s remote desktop software directory](https://www.capterra.com/remote-desktop-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in the Capterra directory that offer them. Only products with publicly available pricing information, as of June 22, 2023, were considered for pricing calculation. * * * Looking for Remote Desktop software?Check out Capterra's list of the [best Remote Desktop software](https://www.capterra.com/remote-desktop-software/) solutions. ### Was this article helpful? * * * ## About the Author [### Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Shephalii Kapoor is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. ### RELATED READING - [What’s Behind the Pricing Jump in Project Management Software Plans](https://www.capterra.com/resources/project-management-software-pricing/) - [What is a Job Requisition? Here’s Everything You Need to Know](https://www.capterra.com/resources/what-is-a-job-requisition/) - [Free CRM Software vs. Paid: Features, Costs, and Comparison](https://www.capterra.com/resources/free-vs-paid-software-for-crm-guide/) - [Accounting Trends in 2026: How AI Is Changing Work, Skills, and Strategy](https://www.capterra.com/resources/accounting-trends-ai-software-changing-work/) - [Bookkeeper vs. Accounts Payable Software: Which One Should You Choose?](https://www.capterra.com/resources/category-compare-bookkeeper-vs-accounts-payable-software/) - [How to Unlock Real AI Benefits in Sales and Marketing](https://www.capterra.com/resources/ai-benefits-sales-marketing-software/) - [5 Key Help Desk Software Features With Top Products That Offer Them](https://www.capterra.com/resources/help-desk-software-key-features/) - [How To Build the Right Project Management Tech Stack for Your Business](https://www.capterra.com/resources/project-management-tech-stack/) - [Why You Need Project Management Software With ADP Integration](https://www.capterra.com/resources/project-management-software-with-adp-integration/)