Tripleseat vs OpenSimSim

Starting Price

Not provided by vendor Not provided by vendor

Best For

Restaurant, Hotels, and Unique Venues with Private Dining and Banquet spaces.

Cafes, quick service restaurants, full-service restaurants, retailers, and any other business with hourly employees.

Rating


4.7 / 5
(287)
Read All Reviews

4.5 / 5
(548)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.6 / 5


  • "What I love the most about this software is how user friendly it is along with the ability to create and run reports."

  • "It is so easy to use and helps overall communication with both clients and colleagues. Clients love how easy it is to review contracts and BEOs."


4.4 / 5


  • "Super user friendly, very simple to use. Love the options of reserved availability along with offering shifts and time off requests."

  • "This is easy to use and such a great way to improve scheduling communication."

Customer Support


4.7 / 5


  • "Great add ons and updates. Awesome customer service and ability to customize your experience."

  • "Easy to use, great functionality, responsive customer care, and very affordable."


4.6 / 5


  • "The support staff is amazing. The program is simple and my staff is really happy with it."

  • "The layout is easy on the eyes, user-friendly, and customer service is great. User engagement is key and great execution on their part."

Features & Functionality


4.5 / 5


  • "They have very friendly staff, who are very helpful and their weekly training seminars are useful for continuing education and ongoing training."

  • "It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing."


4.2 / 5


  • "I love how easy Opensimsim is to use ...and how quick the response to questions are. Great service all around."

  • "The visual is nice and I like that you can print out the schedule weekly or monthly."

Value for Money


4.7 / 5


  • "WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money."

  • "Seeing generated and forecasted revenue. Having all our contacts saved in one place."


4.7 / 5


  • "Ability to schedule with super ease. Ability to see labor costs."

  • "Good option for the price, but needs more ability to customize."

Product Features

  • check Billing & Invoicing
  • close Built-in Accounting
  • close Employee Management
  • close Inventory Management
  • check Kitchen Management
  • check Menu Management
  • close Point of Sale (POS)
  • check Reporting/Analytics
  • check Reservations Management
  • close Table Management
  • close Wait List Management
  • close Billing & Invoicing
  • close Built-in Accounting
  • check Employee Management
  • close Inventory Management
  • close Kitchen Management
  • close Menu Management
  • close Point of Sale (POS)
  • check Reporting/Analytics
  • close Reservations Management
  • close Table Management
  • close Wait List Management

Screenshots

View 5 screenshots 75698 thumb
View 5 screenshots 57064 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Tripleseat vs OpenSimSim

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