CAKE Guest Manager vs Harbortouch POS

Starting Price

$79.00/month

$29.00/month

Best For

Restaurants that want to improve how they manage their waitlist, while enhancing their table management and optimizing their reservation process.

Retail, Restaurant, C-Store, Liquor Store, Bars, Nightclubs, Cafes

Rating


4.9 / 5
(15)
Read All Reviews

1.8 / 5
(61)
Read All Reviews

Ideal number of Users

1 - 99

1 - 99

Ease of Use


4.9 / 5



2.1 / 5


  • "The program is not intuitive at all. There is no way to understand what to do without hands-on training, which we requested, but only after we told them we quitting their company."

  • "Drop down menus are very clear and easy to use."

Customer Support


5 / 5



1.6 / 5


  • "You need someone that is very computer literate. No one sets it up for you and you spend a lot of time on the phone with customer service."

  • "Customer Services is available 24/7. The rates are competitive."

Features & Functionality


4.7 / 5



1.7 / 5


  • "I've had two hard equipment breakdowns in the first four months."

  • "It was very easy to use. Simple to understand and navigate."

Value for Money


4.9 / 5



1.5 / 5


  • "It stinks that used this POS system because I lost a lot of money using it."

  • "I purchased because of the ability to get the hardware without an upfront investment."

Product Features

  • close Billing & Invoicing
  • close Built-in Accounting
  • close Employee Management
  • close Inventory Management
  • close Kitchen Management
  • close Menu Management
  • check Point of Sale (POS)
  • close Reporting/Analytics
  • check Reservations Management
  • check Table Management
  • check Wait List Management
Not provided by vendor

Screenshots

View 5 screenshots 89047 thumb
View 2 screenshots 128701 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CAKE Guest Manager vs Harbortouch POS

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