DotSoft vs NetSuite

Starting Price

$0.01

Not provided by vendor

Best For

SMBs

NetSuite is ideal for small to midsize businesses.

Ideal number of Users

1 - 499

2 - 999

Rating

(0)
4.2 / 5
(563)
Read All Reviews

Ease of Use




3.8 / 5


  • "The formatting of the Excel download of each general ledger account is quite clunky and confusing. It is difficult to analyze the data in the format which it downloads in."

  • "Good ERP software, integrated with all the essential CRM, e-commerce and marketing tools, easy to use, great user permission granularity, etc."

Customer Support




3.7 / 5


  • "We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us)."

  • "Overall I would recommend Netsuite to another user as it is easy to use and intuitive. The customer support has been vital in helping our team along the way."

Features & Functionality




4.1 / 5


  • "Overall I have a great experience using NetSuite. UI and financial reporting are clean and robust."

  • "NetSuite ERP is an amazing product that allowed for total business visibility and control. The ability to scale with your business is second to none."

Value for Money




3.7 / 5


  • "Until one day, they hit us up with a 100% price correction and some pretty bizarre and unethical terms/conditions and even borderline illegal stuff, like ownership and retrieval of our databases."

  • "It helps tie costs and resources to a project code and manage expense approvals and reporting. Woud really like some features for mass uploads to save time."

Product Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management

Screenshots

View 2 screenshots 71679 thumb
View 5 screenshots 207143 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DotSoft vs NetSuite

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