Foko Retail vs Retail Pro

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Helping retailers and brands bring their in-store vision to life.

Retail Pro is trusted by 159000+ users in specialty retail verticals like apparel, footwear, luxury, electronics, gifts, toys, hard goods, home furnishings, jewelry, sporting goods and more.

Product Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management

Ideal number of Users

1000+

1 - 1000+

Rating


4.5 / 5
(2)

4.2 / 5
(67)
Read All Reviews

Ease of Use


4.5 / 5



4 / 5


  • "We have always been very satisfied with its ease of use, intuitiveness and overall user friendliness. Their techs have been responsive, available for consult every time I've had to call."

  • "We have found it to be a great program for small businesses with few store locations. After a couple of hours, most of our staff find the program easy to use and overall quite user friendly."

Customer Support


5 / 5



4.4 / 5


  • "The best part I like about retail pro is our vendor, BHD; they are the best Retail Pro support team in North America, hands down."

  • "Our support rep is also very quick to respond when we need technical assistance. The software is very user-friendly and so diverse, covering most of our needs at the WOW."

Features & Functionality


4 / 5



3.9 / 5


  • "4 heavy data base requires more management and is expensive and time consuming. If an emergency reinstall is needed it might take a while."

  • "The ONLY downfall is the EFT. At the POS, you really need to have a good, reliable, and when working with luxury retail, a sleek device to expedite EMV transactions."

Value for Money


4.5 / 5



3.1 / 5


Screenshots

View 3 screenshots 206798 thumb
View 4 screenshots 76940 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Foko Retail vs Retail Pro

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Retail Pro vs Foko Retail