Springboard Retail vs ShopKeep

Starting Price

$69.00/month

Not provided by vendor

Best For

Multi-store, multi-channel retailers who need to service every customer the same way, no matter how or where they shop.

Small to medium-sized retail, quick-service, full-service restaurants, and bars in the United States.

Rating


4.5 / 5
(63)
Read All Reviews

4.3 / 5
(650)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.6 / 5


  • "Easy to use, love the reporting, love that it is cloud based."

  • "The shift planner is very easy to use, but still make sure you go through a training program."


4.4 / 5


  • "Really good- really easy to use and reports rock!!! The app is great and support is always awesome."

  • "I like that ShopKeep is user friendly and they keep updating to better the product."

Customer Support


4.5 / 5


  • "There are always improvements to be made, and the support team is always happy to listen to my concerns. Overall, great people to work with."

  • "At first, I did not like this. I thought paying a monthly fee already should warrant free customer care."


4.2 / 5


  • "I have loved this system since I got it at the beginning of 2019. The customer service is AWESOME."

  • "When I first decided to get the program I was super excited about how easy it was to use and how there is constant customer support."

Features & Functionality


4.4 / 5


  • "The support team listens to feedback and responses quickly. The ease of the system when working in it is awesome."

  • "User friendly interface on the POS. Very easy to teach to new users."


4.1 / 5


  • "The customer service is great. The Quickbooks interface works very good, and the occasional glitch has been very easy to fix."

  • "Shopkeep's ease of build in the back of the house and ease of use in the front are practical even for those that aren't super computer savvy."

Value for Money


4.2 / 5


  • "It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price."

  • "If you do your research on all the systems. This is a great one for the price."


4.1 / 5


  • "Ease of use, compact, portable, customizable, easy to train new employees, great price, durable hardware."

  • "The customer support team is awesome. It's worth the price; I would refer everyone to ShopKeep."

Product Features

  • check Barcode Scanning
  • check Commission Management
  • check Discount Management
  • check eCommerce
  • check Gift Card Management
  • check Inventory Management
  • check Loyalty Program Support
  • check Pricing Management
  • check Returns Tracking
  • check Sales Tracking
  • check Touch Screen
  • check Barcode Scanning
  • close Commission Management
  • check Discount Management
  • check eCommerce
  • check Gift Card Management
  • check Inventory Management
  • close Loyalty Program Support
  • close Pricing Management
  • check Returns Tracking
  • check Sales Tracking
  • check Touch Screen

Screenshots

View 5 screenshots 71776 thumb
View 4 screenshots 42458 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Springboard Retail vs ShopKeep

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