Grade.us vs Trustpilot

Starting Price

$180.00/month

$349.00/month

Best For

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.

Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel -

Rating


4.8 / 5
(161)
Read All Reviews

4.6 / 5
(481)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "Ease of use, the fact that all my clients love this product and the value that it offers them to display their reviews."

  • "Super, excellent product, ease of use and amazes my clients."


4.6 / 5


  • "I love the fact that the UI is extremely user friendly and allows seamless integration into your website or landing page."

  • "The ease of use is certainly one of the best qualities about this product."

Customer Support


4.8 / 5


  • "Best software and customer service out there. Very excited to be working with such a great team to help everybody play on an even playing field."

  • "Grade.us makes it easy to Capture the customer experience and scaling has been wonderful. Excellent customer support."


4.5 / 5


  • "We like that it allows us to gather real-time data on how our members are enjoying our service and the customer service is excellent."

  • "If you have great customer service, Trustpilot makes transparency as good as gold."

Features & Functionality


4.6 / 5


  • "The customization of the review portal is great, including the ability to accommodate multiple languages."

  • "The team behind Grade.us is on top of things. Always working to improve the software and communicating it quickly and well."


4.4 / 5


  • "It's a great tool for building rapport with your customer base and helping you find out what you need to do in order to improve."

  • "I enjoy how easy it is to navigate throughout their interface. Lots of great features to discover & take advantage of."

Value for Money


4.7 / 5


  • "The cost is very affordable. Features are great - especially the review "Streaming" from multiple sites via a widget on my client's web page."

  • "I feel this product is a great product for the price."


4.2 / 5


  • "I do not know the cost, as that is not my position, however, it is very nice, easy to use, and has good features."

  • "TrustPilot provides powerful tools that pros and beginners alike will find extremely useful to boost ROI, and decrease advertising costs."

Product Features

  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • check Social Sharing
  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • check Social Sharing

Screenshots

View 5 screenshots 146378 thumb
View 5 screenshots 108430 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Grade.us vs Trustpilot

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