Thryv vs Trustpilot

Starting Price

Not provided by vendor

$349.00/month

Best For

Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organized, communicate with their customers, and get paid, so they can get back in control.

Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel -

Rating


3.8 / 5
(153)
Read All Reviews

4.6 / 5
(481)
Read All Reviews

Ideal number of Users

1 - 49

1 - 1000+

Ease of Use


3.8 / 5


  • "What I like most about Thryv is its user friendly for our staff and for our clients."

  • "Thryv has been amazing for our business, we have everything we need to manage our business in one easy to use location."


4.6 / 5


  • "I love the fact that the UI is extremely user friendly and allows seamless integration into your website or landing page."

  • "The ease of use is certainly one of the best qualities about this product."

Customer Support


3.8 / 5


  • "Customer care is constantly improving and more customers are being reached via the means that they choose."

  • "Customer service is also wonderful and very helpful."


4.5 / 5


  • "We like that it allows us to gather real-time data on how our members are enjoying our service and the customer service is excellent."

  • "If you have great customer service, Trustpilot makes transparency as good as gold."

Features & Functionality


3.7 / 5


  • "The roll-out went smooth and I had all the support I needed. The learning curve was good due to the intuitive nature of many tasks."

  • "This is in all-in-one package that gives me everything I need in an easy to use interface."


4.4 / 5


  • "It's a great tool for building rapport with your customer base and helping you find out what you need to do in order to improve."

  • "I enjoy how easy it is to navigate throughout their interface. Lots of great features to discover & take advantage of."

Value for Money


3.6 / 5


  • "I like the ease and the price of options that are available with this software."

  • "If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review."


4.2 / 5


  • "I do not know the cost, as that is not my position, however, it is very nice, easy to use, and has good features."

  • "TrustPilot provides powerful tools that pros and beginners alike will find extremely useful to boost ROI, and decrease advertising costs."

Product Features

Not provided by vendor
  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • check Social Sharing

Screenshots

View 5 screenshots 114560 thumb
View 5 screenshots 108430 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Thryv vs Trustpilot

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