Broadly vs Yext

Starting Price

Not provided by vendor Not provided by vendor

Best For

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services, Health & Beauty & Hospitality.

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Rating


4.9 / 5
(109)
Read All Reviews

4.4 / 5
(87)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.9 / 5


  • "Broadly¿s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences."

  • "I like that it's very easy to use. It's nice and simple, and having their app makes it even quicker."


4.5 / 5


  • "The network and easy to use system helps me allow clients to be found locally instead of having to register with 70+ sites."

  • "Easy to use, but it does not lots of marketing functions."

Customer Support


4.9 / 5


  • "The support staff did a great job updating our website. It looks fantastic www.harborhottubs.com."

  • "The software is easy to use and the customer support is amazing. They check in regularly, but not enough that it's annoying."


4.3 / 5


  • "Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them."

  • "Always a great experience working with the support staff as well as the account manager."

Features & Functionality


4.8 / 5


  • "Our administrative staff really enjoys the easy navigation and user friendly options."

  • "From the sign up to now, they have been quick and professional, simple to use, looks clean and works smoothly."


4.3 / 5


  • "They are always there to help and the software is easy to navigate."

  • "Support is very helpful during setup phase and the interface of the tool is very easy to use."

Value for Money


4.7 / 5



4.1 / 5


  • "I love how many directories are associated w/ Yext. When the subscription is live, this boosts SEO tremendously."

  • "Overall, the platform was fine. However, with the cost and competitiveness, I would never use it again."

Product Features

  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • close Sentiment Analysis
  • check Social Sharing
  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • check Social Sharing

Screenshots

View 5 screenshots 101158 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Broadly vs Yext

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