Broadly vs Trustpilot

Starting Price

Not provided by vendor

$349.00/month

Best For

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services, Health & Beauty & Hospitality.

Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel -

Rating


4.9 / 5
(109)
Read All Reviews

4.6 / 5
(481)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.9 / 5


  • "Broadly¿s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences."

  • "I like that it's very easy to use. It's nice and simple, and having their app makes it even quicker."


4.6 / 5


  • "I love the fact that the UI is extremely user friendly and allows seamless integration into your website or landing page."

  • "The ease of use is certainly one of the best qualities about this product."

Customer Support


4.9 / 5


  • "The support staff did a great job updating our website. It looks fantastic www.harborhottubs.com."

  • "The software is easy to use and the customer support is amazing. They check in regularly, but not enough that it's annoying."


4.5 / 5


  • "We like that it allows us to gather real-time data on how our members are enjoying our service and the customer service is excellent."

  • "If you have great customer service, Trustpilot makes transparency as good as gold."

Features & Functionality


4.8 / 5


  • "Our administrative staff really enjoys the easy navigation and user friendly options."

  • "From the sign up to now, they have been quick and professional, simple to use, looks clean and works smoothly."


4.4 / 5


  • "It's a great tool for building rapport with your customer base and helping you find out what you need to do in order to improve."

  • "I enjoy how easy it is to navigate throughout their interface. Lots of great features to discover & take advantage of."

Value for Money


4.7 / 5



4.2 / 5


  • "I do not know the cost, as that is not my position, however, it is very nice, easy to use, and has good features."

  • "TrustPilot provides powerful tools that pros and beginners alike will find extremely useful to boost ROI, and decrease advertising costs."

Product Features

  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • close Sentiment Analysis
  • check Social Sharing
  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • check Social Sharing

Screenshots

View 5 screenshots 101158 thumb
View 5 screenshots 108430 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Broadly vs Trustpilot

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