Orep vs Swell CX

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

Rating

(0)
4.9 / 5
(116)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 1000+

Ease of Use




4.9 / 5


  • "Ease of use an implementation. All we have to do is provide great care and Swell takes it from there."

  • "Swell it's a great software to manage any company reputation it's easy to use and very powerful."

Customer Support




4.8 / 5


  • "You can quickly reply back to the reviews that you have received. Customer service is quick to respond every time and very helpful."

  • "Excellent customer support and software has worked without any problems."

Features & Functionality




4.8 / 5


  • "The customer service and product knowledge of the staff was amazing. They were able to create a plan that suited my business."

  • "I like the ease of usability with this program. We have seen a 10x increase in response to our review requests from patients."

Value for Money




4.8 / 5


Product Features

Not provided by vendor
  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • close Social Sharing

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Orep vs Swell CX

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