Swell CX vs A Review Fetch

Starting Price

Not provided by vendor

$14.99/month

Best For

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

- Ecommerce Sites - Manufacturers - Amazon Affiliates -Shopify Sites

Rating


4.9 / 5
(116)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.9 / 5


  • "Ease of use an implementation. All we have to do is provide great care and Swell takes it from there."

  • "Swell it's a great software to manage any company reputation it's easy to use and very powerful."


4.5 / 5


Customer Support


4.8 / 5


  • "You can quickly reply back to the reviews that you have received. Customer service is quick to respond every time and very helpful."

  • "Excellent customer support and software has worked without any problems."


4.5 / 5


Features & Functionality


4.8 / 5


  • "The customer service and product knowledge of the staff was amazing. They were able to create a plan that suited my business."

  • "I like the ease of usability with this program. We have seen a 10x increase in response to our review requests from patients."


5 / 5


Value for Money


4.8 / 5



5 / 5


Product Features

  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • close Social Sharing
  • close Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • close Sentiment Analysis
  • close Social Sharing

Screenshots

View 1 screenshot 134618 thumb
View 3 screenshots 118989 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Swell CX vs A Review Fetch

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