CallSource vs Trustpilot

Starting Price

Not provided by vendor

$349.00/month

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel -

Rating


4.4 / 5
(189)
Read All Reviews

4.6 / 5
(480)
Read All Reviews

Ideal number of Users

1 - 99

1 - 1000+

Ease of Use


4.3 / 5


  • "I like the ease of use, the reporting is very diverse and we can really dig through the details. Love the recordings and the value that offers."

  • "Ease of use, aid in monitoring effectiveness of advertising campaigns and help in educating how calls should be handled."


4.6 / 5


  • "I love the fact that the UI is extremely user friendly and allows seamless integration into your website or landing page."

  • "The ease of use is certainly one of the best qualities about this product."

Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "The support staff is great. Easy to read the reports."


4.5 / 5


  • "We like that it allows us to gather real-time data on how our members are enjoying our service and the customer service is excellent."

  • "If you have great customer service, Trustpilot makes transparency as good as gold."

Features & Functionality


4.2 / 5


  • "This software is great for training purposes and tracking for marketing purposes. New dashboard is easy to navigate."

  • "Overall from the coaching they offer, amazing technical supper, optional add on's that enhance the user interface I have to give them a 10/10."


4.4 / 5


  • "It's a great tool for building rapport with your customer base and helping you find out what you need to do in order to improve."

  • "I enjoy how easy it is to navigate throughout their interface. Lots of great features to discover & take advantage of."

Value for Money


4.2 / 5


  • "With callsource we can monitor incoming traffic from different advertising source, which helps us to know how to manage our advertising budget."

  • "Pricing is fair, missed call notifications worked well, and it was easy to view enterprise reports."


4.2 / 5


  • "I do not know the cost, as that is not my position, however, it is very nice, easy to use, and has good features."

  • "TrustPilot provides powerful tools that pros and beginners alike will find extremely useful to boost ROI, and decrease advertising costs."

Product Features

  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • close Sentiment Analysis
  • close Social Sharing
  • check Campaign Management
  • check Dashboard
  • check Negative Feedback Management
  • check Response Management
  • check Review Monitoring
  • check Review Notification
  • check Review Request
  • check Sentiment Analysis
  • check Social Sharing

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallSource vs Trustpilot

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