CallSource vs Patron Connection

Starting Price

Not provided by vendor

$77.00/month

Best For

Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.

We serve all businesses who need to increase their online presence and standout from their competitors.

Ideal number of Users

1 - 99

1 - 1000+

Rating


4.4 / 5
(190)
Read All Reviews
(0)

Ease of Use


4.3 / 5


  • "Easy to use and helpful. It has helped with gaining better customer service skills and booking more calls."

  • "Easy to use program love how simple it shows great to track with."



Customer Support


4.5 / 5


  • "I really like the customer representative...she is very nice and a wonderful coach."

  • "Quality of recording is good. Customer support is always available when needed."



Features & Functionality


4.2 / 5


  • "CallSource has been instrumental in improving the quality of our call center. They are a pathway for us to quickly fix any issues that we are having with team members."

  • "I love that the online use is easy to navigate as I have multiple offices to manage. In addition to what the online platform gives me, they have customized weekly e-mails that I have requested."



Value for Money


4.2 / 5


  • "I appreciate the focused training with my dispatch team that has resulted in increased conversion rates and revenue."

  • "In a world of "make the most off a client" we feel that CallSource is an exception in that they work with us to provide the most cost effective solutions for our clients."



Product Features

  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallSource vs Patron Connection

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Patron Connection vs CallSource