Starting Price

Best For

Trustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel -

Retails, health and medical clinics, law firms, financial services, property management, hotels, fitness centers, real estate and more.

Rating

Ideal number of Users

1 - 1000+

1000+

Ease of Use

• "I love the fact that the UI is extremely user friendly and allows seamless integration into your website or landing page."


• "The ease of use is certainly one of the best qualities about this product."

• Not enough reviews

Customer Support

• "We like that it allows us to gather real-time data on how our members are enjoying our service and the customer service is excellent."


• "If you have great customer service, Trustpilot makes transparency as good as gold."

• Not enough reviews

Features & Functionality

• "It's a great tool for building rapport with your customer base and helping you find out what you need to do in order to improve."


• "I enjoy how easy it is to navigate throughout their interface. Lots of great features to discover & take advantage of."

• Not enough reviews

Value for Money

• "I do not know the cost, as that is not my position, however, it is very nice, easy to use, and has good features."


• "TrustPilot provides powerful tools that pros and beginners alike will find extremely useful to boost ROI, and decrease advertising costs."

• Not enough reviews

Product Features

• check Campaign Management
• check Dashboard
• check Negative Feedback Management
• check Response Management
• check Review Monitoring
• check Review Notification
• check Review Request
• check Sentiment Analysis
• check Social Sharing

• check Campaign Management
• check Dashboard
• check Negative Feedback Management
• close Response Management
• check Review Monitoring
• check Review Notification
• check Review Request
• check Sentiment Analysis
• close Social Sharing

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• check Live Online
• close Webinars
• check Documentation