# 2025 Capterra Shortlist for Review Management | Capterra

> Discover the highest-rated & most popular Review Management Software of 2025. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/review-management-software/shortlist

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# 2025 Capterra Shortlist for Review Management

-   [All Products](https://www.capterra.com/review-management-software/)
-   [Capterra Shortlist](https://www.capterra.com/review-management-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/167015/Text-Request/)

## [Text Request](https://www.capterra.com/p/167015/Text-Request/)

[4.6 (1193)](https://www.capterra.com/p/167015/Text-Request/reviews/)[View all reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

[](https://www.capterra.com/p/167015/Text-Request/)

The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Overall Score

91/100

Popularity: 44/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.5

Value for Money

4.6

Paid plans start at

$59.00Per Month

Free Trial

Free Version

Category Features

5/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/169618/Trustpilot/)

## [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1202)](https://www.capterra.com/p/169618/Trustpilot/reviews/)[View all reviews](https://www.capterra.com/p/169618/Trustpilot/reviews/)

[](https://www.capterra.com/p/169618/Trustpilot/)

The best way for brands to collect reviews and build trust with customers is on Trustpilot, the world's most powerful review platform.

Overall Score

89/100

Popularity: 45/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.2

Features

4.4

Value for Money

4.2

Paid plans start at

$299.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/152997/BirdEye/)

## [Birdeye](https://www.capterra.com/p/152997/BirdEye/)

[4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/)[View all reviews](https://www.capterra.com/p/152997/BirdEye/reviews/)

Birdeye Reviews is the leading platform to generate and manage online reviews on Google, Facebook, and other leading sites.

Overall Score

84/100

Popularity: 38/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.6

Value for Money

4.5

Paid plans start at

Not provided by the vendor

Category Features

11/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/161326/Broadly-Reviews/)

## [Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)

[4.8 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)[View all reviews](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

[](https://www.capterra.com/p/161326/Broadly-Reviews/)

Collect and manage reviews and build a strong online reputation that helps you stand out in your area - all from one easy to use app.

Overall Score

83/100

Popularity: 35/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.7

Features

4.7

Value for Money

4.6

Paid plans start at

$249.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/215815/Emitrr/)

## [Emitrr](https://www.capterra.com/p/215815/Emitrr/)

[4.8 (146)](https://www.capterra.com/p/215815/Emitrr/reviews/)[View all reviews](https://www.capterra.com/p/215815/Emitrr/reviews/)

[](https://www.capterra.com/p/215815/Emitrr/)

Automated texting for complete customer engagement and interaction.

Overall Score

80/100

Popularity: 31/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.8

Customer Service

5.0

Features

4.7

Value for Money

4.9

Paid plans start at

Not provided by the vendor

Category Features

6/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/176189/Okendo/)

## [Okendo](https://www.capterra.com/p/176189/Okendo/)

[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)[View all reviews](https://www.capterra.com/p/176189/Okendo/reviews/)

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

Overall Score

77/100

Popularity: 29/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.8

Features

4.6

Value for Money

4.6

Paid plans start at

$19.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/144389/Yotpo/)

## [Yotpo](https://www.capterra.com/p/144389/Yotpo/)

[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)[View all reviews](https://www.capterra.com/p/144389/Yotpo/reviews/)

[](https://www.capterra.com/p/144389/Yotpo/)

Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.

Overall Score

77/100

Popularity: 32/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.5

Features

4.4

Value for Money

3.9

Paid plans start at

$199.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/210085/TrueReview/)

## [TrueReview](https://www.capterra.com/p/210085/TrueReview/)

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)[View all reviews](https://www.capterra.com/p/210085/TrueReview/reviews/)

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

Overall Score

76/100

Popularity: 26/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.9

Customer Service

5.0

Features

4.9

Value for Money

4.8

Paid plans start at

$49.00Per Month

Free Trial

Free Version

Category Features

10/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/142037/NiceJob/)

## [NiceJob](https://www.capterra.com/p/142037/NiceJob/)

[4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/)[View all reviews](https://www.capterra.com/p/142037/NiceJob/reviews/)

[](https://www.capterra.com/p/142037/NiceJob/)

NiceJob is the easiest way to get more reviews and manage them all from one platform.

Overall Score

74/100

Popularity: 27/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.9

Customer Service

4.9

Features

4.8

Value for Money

4.8

Paid plans start at

$75.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/239159/GatherUp/)

## [GatherUp](https://www.capterra.com/p/239159/GatherUp/)

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)[View all reviews](https://www.capterra.com/p/239159/GatherUp/reviews/)

GatherUp helps digital agencies collect, analyze, and showcase reviews to improve client reputation, retention, and business growth

Overall Score

73/100

Popularity: 26/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.4

Features

4.5

Value for Money

4.4

Paid plans start at

$99.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/173154/Chekkit-Reputation/)

## [Chekkit](https://www.capterra.com/p/173154/Chekkit-Reputation/)

[4.8 (82)](https://www.capterra.com/p/173154/Chekkit-Reputation/reviews/)[View all reviews](https://www.capterra.com/p/173154/Chekkit-Reputation/reviews/)

[](https://www.capterra.com/p/173154/Chekkit-Reputation/)

Chekkit is a customer interaction platform that helps local businesses get found online, be the obvious choice, and win more business.

Overall Score

72/100

Popularity: 24/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.9

Customer Service

4.9

Features

4.8

Value for Money

4.8

Paid plans start at

$149.00Per Month

Free Trial

Free Version

Category Features

9/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/197208/Oggvo/)

## [Oggvo](https://www.capterra.com/p/197208/Oggvo/)

[4.6 (57)](https://www.capterra.com/p/197208/Oggvo/reviews/)[View all reviews](https://www.capterra.com/p/197208/Oggvo/reviews/)

[](https://www.capterra.com/p/197208/Oggvo/)

Oggvo is a software that helps businesses gather and manage reviews across platforms to improve their online reputation.

Overall Score

72/100

Popularity: 26/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.5

Value for Money

4.5

Paid plans start at

$200.00Per Month

Free Trial

Free Version

Category Features

5/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/207396/GiveMe5-ai/)

## [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/)

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)[View all reviews](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

[](https://www.capterra.com/p/207396/GiveMe5-ai/)

AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.

Overall Score

69/100

Popularity: 21/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.7

Features

4.6

Value for Money

4.7

Paid plans start at

$119.00Per Month

Free Trial

Free Version

Category Features

10/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/183655/Score-My-Reviews/)

## [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)

[4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)[View all reviews](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Review and reputation management software for businesses (SMBs) that helps automate online review monitoring and generation processes.

Overall Score

68/100

Popularity: 19/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.9

Customer Service

4.9

Features

4.8

Value for Money

4.8

Paid plans start at

$49.00Per Month

Free Trial

Free Version

Category Features

8/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/218149/Revyoos/)

## [Revyoos](https://www.capterra.com/p/218149/Revyoos/)

[5.0 (40)](https://www.capterra.com/p/218149/Revyoos/reviews/)[View all reviews](https://www.capterra.com/p/218149/Revyoos/reviews/)

[](https://www.capterra.com/p/218149/Revyoos/)

Helping Short Term Rental pros increasing their Trust, SEO and conversion: collect and display all your reviews on your own website

Overall Score

67/100

Popularity: 19/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.9

Customer Service

5.0

Features

4.9

Value for Money

4.9

Paid plans start at

€4.00Per Month

Free Trial

Free Version

Category Features

6/11

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Review Management Software](https://www.capterra.com/review-management-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:May 2, 2025