# LawnPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LawnPro the right Lawn Care solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/105508/LawnPro/reviews --- LawnPro 4.6 (188) [View alternatives](https://www.capterra.com/p/105508/LawnPro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of LawnPro Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews MM Matthew M Manager and OwnerConstruction, Self-employedUsed the software for: 1-2 years. “Excellent overall experience and really looking forward to continuing to grow my small business with them.“ March 31, 2026 JL Julia L OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Additionally, if you want to upload >50 clients you cannot do that during the free trial, so I also had to purchase a paid plan during my trial period in order to see if this software would work. “ May 17, 2026 JK Joel K ownerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “For me this program mostly is great. If the company would make it app field friendly with minus that you can read in a brighter setting and add recurring invoicing so I don't have to make a manual invoice out every month just so my clients have line items.“ March 6, 2022 JL Julia L OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “After my experience and needed to go a different route due to LawnPro's poor customer service I asked for a refund since I never actually got to use the platform. “ May 17, 2026 SO Samuel O FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Nice and easy to navigate interface“ February 10, 2024 JL Julia L OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “They refused any refund.“ May 17, 2026 ML Michael L Landscape OwnerFarming, Self-employedUsed the software for: 1-2 years. “It mainly helps me with cutting time from Invoices to scheduling to expense categorization“ February 7, 2022 JL Julia L OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer service is terrible. “ May 17, 2026 ## Showing most helpful reviews Showing 1-25 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karen S. Co Owner Consumer Services Used the software for: 2+ years ### "This software is awesome! These bad reviews are OLD" October 15, 2018 5.0 We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait. Pros My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on... Cons To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented. Review Source CJ Chris J. Landscaping Environmental Services Used the software for: 1-2 years ### "Small landscaping company" July 13, 2021 4.0 Overall it has been good Pros It took awhile to change from using another landscaping specific software system. But since I have used daily for awhile, I love the scheduling system for the jobs and then simply adding it to an invoice easily. I am exploring the other options and everything seems to be great. Cons I wish the work clockcould be stopped and started for the same job. And if they could have a recurring monthly invoices. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing LawnPro It was part of a package deal with landscape business program. Review Source SD Stephanie D. Lawn care Individual & Family Services Used the software for: 1-2 years ### "Please use a different software " March 3, 2025 1.0 Very poor, this system has caused me so many headaches. Pros This software is horrible, i’ve had so many issues with them. Their systems has charged my clients hundreds and even thousands of dollars wrongly, sent out invoices to people who aren’t even my clients anymore, and changed the price on contracts without me even knowing. Cons I don’t like the customer service. The only thing it is is a chat with \[sensitive content hidden\] who barely even responds. There’s no number to call or actual help. Review Source KO Kenneth O. Owner Consumer Services Used the software for: 6-12 months ### "Powerful System for tracking" May 12, 2020 5.0 Very positive. It has helped with everyone being able to access and see what is on the schedule and where the crews are in their daily route. Pros I like the fact you can track overall time at a specific customers property for the whole season. I like the heads up of the schedule for the week and month. Its also got a ton of great features for tracking customer relationships as well as for tracking maintenance. Cons The only downside I have found is for the financials it does not go in as much depth as Quickbooks, but I am still learning so I may have missed something that gives me more information that I am looking for. Alternatives considered [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing LawnPro Pricing because I liked only having one payment but I could add other features I wanted based on my personal needs and only pay for the things I need. Review Source SF Sean F. Managing member Environmental Services Used the software for: 1-2 years ### "Excellent CRM software for new landscaping business " July 20, 2020 5.0 My experience with whoever is behind the chat bot has been exceptional. I’ve never had to call them and can do everything from the app or computer. They even get back to me within a couple hours on weekends. Pros It’s inexpensive and fairly simple to use. There are a lot of services on here that I don’t understand and would probably need someone to teach me how to use it. Customer service does get back to me quickly and the software engineers are quick to fix issue when they arise. Overall it’s a fine product for what I need right now. Cons It took some time to get used to navigating. I would like to see an estimate button at the top of the dashboard on the mobile app because that’s what I mainly use this software for. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing LawnPro Expense is less for lawnpro. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Better tracking and less time making estimates. Review Source KB Ken B. owner Chemicals Used the software for: 1-2 years ### "Anywhere access. Very functional." April 7, 2020 4.0 For the most part, it has been a good addition to the business. Some of the features are probably very good but there is little explanation/training to help me understand how (and why) to use them. ie templates, automatic emails, etc. Pros The fact that I can access from my phone, laptop, desktop, anywhere is so convenient. Allows several people to input data at different times with different access. Customer services flow through from input to service to completion, which is not something every software program has. Cons Customer support is somewhat lacking. While I am able to get a text back, my suggestions/concerns are never fully answered. It seems like they are always "on a list" but never come to fruition. Reason for choosing LawnPro The anywhere access of LawnPro was the main reason for the switch. I had already bought into LawnPro a year or so before and it seemed like the best choice. Switched from [Gopher Software](https://www.capterra.com/p/19408/Gopher/) Online access was the main reason for the switch. We were not locked down to one desktop. Review Source DP Dereck P. Manager Consumer Services Used the software for: 1-2 years ### "Helps My Lawn Business Tremendously" March 24, 2020 5.0 My overall LawnPro experience has been great. Was not too difficult to learn how to use but it does have a learning curve like most software. Has everything I need for my small 2-4 man business. Makes my office activities way easier and I could not operate without it. Pros The scheduling portion is my absolute favorite. Very easy to use and organize. Easy to move clients around, overall a great experience with the scheduling software. Cons The cost of taking a credit card is more expensive than quick books and I really want to be able to get customers to sign a maintenance contract online from the software. Alternatives considered [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing LawnPro Service autopilot was far too expensive for my small operation. Review Source jK john K. Owner Building Materials Used the software for: 6-12 months ### "Lawn Care Review" February 1, 2020 5.0 Overall this is a great software and I am happy I switched to it. Pros This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers. Cons Invoices being sent automatically. I can not find an easy way to automate invoices. Alternatives considered [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing LawnPro Price point was everything for LawnPro. One time purchase was the best thing in my opinion. Switched from [TurfHop](https://www.capterra.com/p/176382/TurfHop/) I was the first customer for the product and their payment options were just not what I needed to grow. Review Source KH Kevin H. Owner Mining & Metals Used the software for: 6-12 months ### "Lawn Pro is the best " July 4, 2021 5.0 Pros The Ease of use and great customer support. Cons None so far, any problems that I run into are quickly explained by customer support. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) The fee for first 50 customers is a great way to learn the software until you get better acquainted. Review Source TT Thomas T. M Construction Used the software for: 6-12 months ### "Good product but a little bit difficult to learn all features" February 6, 2021 5.0 Good, I am glad I signed up. Pros I like the way that everything is laid out and compartmentalized making organization easy. Cons Software education and ease of use can be a bit of a road block. I don't know how to do something basic and have used it for almost a year. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing LawnPro It was affordable and seemed simple enough for the scale of my business. It will be something we move on from but not until we are a bigger company. Review Source DM David M. Owner Consumer Services Used the software for: 1-2 years ### "Solid Software for my Business" January 30, 2020 5.0 I love the software and I plan on using it for many years to come. A really big improvement is the help desk is now built right into the software! There are so many features we have not started utilizing and the limiting factor is learning. I would LOVE to see more videos created on how to use the software to maximize its capabilities. Pros LawnPro Software is a comprehensive program that checks all the boxes in what you need in order to run your business. From scheduling , routing, communications, invoicing, billing, and payments. It does a solid job of tracking and managing literally thousands of customers that we have. I love the email and texting features that have been added which are modern ways customers want to communicate. This feature needs to still be improved because customers think they are communicating with someone on say an iphone and send up .jpg or other files that are not viewable through the software. Cons At times there are a lot of clicking you have to do to accomplish certain tasks. However, there have been many updates that have streamlined many processes within the software that have improved its overall effectiveness. Occasionally the software has been down, but not for any long periods of time. A strong recommendation is to ALWAYS do your updates to the system overnight, not in the middle of the day when user are trying to conduct business with it. Reason for choosing LawnPro I discovered LawnPro when I started growing my business and had to get out of spreadsheets. In comparing other software's this one just stood out to me. I'm happy with the product and use it daily and see the owners are invested in making changes and improving he product for their users and that is all you can ask from a software company. Thank you LawnPro Software! Review Source SK Stephen K. Owner Individual & Family Services Used the software for: 2+ years ### "Not a bad program" November 19, 2020 4.0 Overall happy with the software but interface could be modernised, more UK compatibility made available and price of add ons expensive. Pros I've been using it since 2010 and was chosen for the price and functionality. It is pretty easy to set up although a bit clunky. Great for estimates and invoices and customer management and seems to be pretty customisable. I found the built in calculators handy for things like mulch; although they are pretty basic saved me having to fire up additional programs. The sending of invoices and estimates is great as can be emailed at a touch of a button with the integrated mailer. Cons I really wish their was more features that are compatible with UK services such as the SMS and stamps features. I don't really send that many letters but would be nice to have the option and would definitely use the the SMS feature but again no use in the UK and also feel that these ad on features are pretty expensive for what they are. I'm also disappointed at the QuickBooks integration as I use the Self Employed version which isn't supported. The customer portal is a great idea but again think it's rather expensive as with most of the add ons, although I am lucky as I bought the one time licence years ago. I also find the expenses feature pretty poor and not particularly easy to use and have made a few mistakes in the past and they were hell to resolve. Have found sending messages other than estimates and invoice fairly difficult as the templates are quite poor and don't do a great job of rendering the final message but I know it can be customised just need the time. Support is okay and the few time I've used it they resolve the issues but you have to keep on the ball as don't always understand what the problem you are experiencing is. Review Source EC Elizabeth C. Owner Consumer Services Used the software for: 2+ years ### "Great Software" March 26, 2022 5.0 I have had an over all great experience using LawnPro Pros The billing feature is the best feature. When we first started, we were looking for something to bill our customers, but was not super expensive. LawnPro offered a free version. I was grateful for this offer because when we first started we didn't have a large income coming in. It helped us get on our feet without worrying about an extra bill. Cons Sometimes I have to figure out how to use the feature. Mostly user friendly, but some times it takes a minute to figure the feature out. Reason for choosing LawnPro The first option was free until your first 50 customers. That is why I chose LawnPro. Review Source JH Jack H. Owner Consumer Services Used the software for: 6-12 months ### "Great Starting Business software" September 23, 2021 5.0 It is great software i love using it overall , just the lack of australian support still lets this product down for me, Pros i love almost all functions of this program it is versitile keeps me organised and easy to use Cons i don't like that it does not sync with ANY book keeping software here for the Australian market which really really lets it down, it creates a costly double entering process which is unnecessary for my business. Long term i would love to see a sync opportunity with XERO the leading book keeping software here in Australia, if this was to happen i could see it really taking off over here in Australia as it would be the only option for any user looking to find CRM capable of such great uses. Alternatives considered [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Reason for choosing LawnPro \[SENSITIVE CONTENT\] Review Source RS Robert S. Owner Consumer Services Used the software for: 2+ years ### "Software Overview" January 30, 2020 5.0 So far everything has been very smooth and customer service is always available when needed. Pros Scheduling is spot on and very easy to maintain or change when needed to keep track of customers and jobs. Customers like the invoicing and easy payment method implemented into this software. Over all very user friendly. Cons No cons; Would just like to have an in-depth program that allows you to track (COGS) into the scheduling to determine your overall per job, daily, weekly and monthly business expenses and productivity and profit or (Cost of goods sold) percentage. Used a similiar program when doing residential house cleaning. Reason for choosing LawnPro Over all the cost was great for the value of this very user and customer friendly software. Other programs were way over priced and complicated and I researched a lot of them. Especially if your a startup business. Review Source CM Christina M. Owner Consumer Services Used the software for: 1-2 years ### "Went from creating my own invoices to working with LawnPro and don't regret it at all!" December 7, 2021 5.0 Overall it has been a great experience and no complaints. Customer support is very helpful and quick. Pros The most important factor for me is the capability for our customers to make payments through the link provided in the email with their invoice. This makes it so much easier for me to manage the revenue end of things. Cons Keeping track of the monthly invoices that needs to be sent out is a little bit of extra work, but not too bad. I have figured out a system that works for me. Review Source TZ Tyler Z. Owner Consumer Services Used the software for: 1-2 years ### "Best software for lawn and landscape companies" March 22, 2021 5.0 I have been able to track my income, expenses and net profit much easier with LawnPro. Previously, I just had a gestimate of expenses. Now I can truly see how much I spend and on where I am spending the money. Pros I like how my finances and customers are all organized. I can filter out data and find exactly what I am looking for. The best feature is being able to upload images to my expenses. I take a picture of the receipt with my phone and then upload the image directly to the expense. Cons The only con would be how it try's to auto fill for services on invoices. Many times the service changes or the price changes, especially for snow. Reason for choosing LawnPro It appeared to be the most customized towards a lawn care company. I checked out yard books but did not like how I could not track my expenses out of it. It really only worked for tracking customers and invoices. Keep up the good work! Review Source RF RYAN F. Owner Consumer Services Used the software for: 2+ years ### "Best Lawn Care Scheduler and Invoicer Hands Down" March 11, 2020 5.0 It has been a huge help in keeping me organized with my schedule and with my invoices. Pros The ability to easily schedule out our days, even in advance with recurring visits. Cons I love this product, I dont think there is anything I dont like. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing LawnPro Because of the scheduling feature Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Because that was a headache Review Source JV Jennifer V. Owner Construction Used the software for: Less than 6 months ### "LawnPro makes my business run smooth" July 19, 2022 5.0 Amazing Pros The product is easy to use. I use it several times a day keeps everything I need to run my business everyday in the office and out in the field . Cons Nothing I like everything about it I have no complaints Reason for choosing LawnPro It was easy to use and had all the features I was looking for Review Source JB Jimmy B. President Computer Software Used the software for: 6-12 months ### "Awesome Solution for Landscape Companies" January 28, 2020 5.0 In one word: exceptional. These guys are lawn car professionals who found themselves in the software business. I am a software professional who found myself in the lawncare business. Once I spoke with the team there I knew it was the only way to go for me. Pros I was impressed with the credentials on their website and could not believe the powerful features available in such an affordably-priced software. Cons There is not really anything I don't like. I even like the fact the developers are open to new ideas and have added a feature or two I have suggested. Reason for choosing LawnPro I spoke with the owners and they spoke my language. I owned and operated a small agile computer and web development company for more than 20 years and these guys impressed me with their accomplishment in developing and rolling out this software. They understood me and I understood them. When I saw he amazing pricing structure, I was hooked for sure. Review Source WL William L. Owner Consumer Services Used the software for: 2+ years ### "Love the software" January 31, 2020 5.0 Pros LawnProSoftware does "NOT" have screens with hundreds of buttons all over. The logic and flow of the software is simple and not confusing like most other crm's Cons There's not really anything I like least about it. LawnProSoftware is not some big Corp America business with thoughts and ideas that take away from customer service. Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[CLIPitc](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/) Review Source TL Thomas L. Proprietor Farming Used the software for: 2+ years ### "Designed by landscapers for landscapers " June 10, 2020 5.0 I've used lawnpro since it was available only on CD. I've been through several versions and like my lifetime access via web or app. Pros Automatic invoices that email or snail mail themselves. Easy to setup and use. Very professional look. Cons Need more payment options on the mobile app. Everything on the webpage should be available on the app. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing LawnPro Price, support and ease of use. Review Source OH Omar H. Owner Business Supplies and Equipment Used the software for: 1-2 years ### "I would like less clicking to get onto a section" March 9, 2022 3.0 Relatively easy. Company should offer webinars to ensure users are accessing everything they need. The tutorial is poor. Also the back up feature needs a tutorial how much space is needed to back info. Pros Assist small businesses with removing tasks that take up time. Cons Payment feature the way it subtracts the dollar amount is broken down poorly. It makes it look like customers paid amounts that they did not pay. Several complaints about this issue Reason for choosing LawnPro Features were great Review Source JS Joe S. Owner Consumer Services Used the software for: 2+ years ### "Excellent software for lawn care companies. " January 30, 2020 5.0 My experience with with LawnPro has been great. The invoicing features alone are worth it. Within a click or two you can pull up info on anyor all accounts from current sales to past year totals. Pros ✔️Very easy to get around to perform multiple tasks. ✔️ Payment options for customers. ✔️ Data backup option. ✔️ Invoicing options. ✔️ Chemical tracking feature. Cons I only have a few customers that want to use PayPal and it used to be free but now I have to pay to allow my customers to use. Not sure if this has anything to do with LawnPro or PayPal. Review Source dJ debra J. owner Construction Used the software for: 1-2 years ### "Great Software" March 29, 2022 5.0 I truly i am very happy with this software and great customer service. Always walking me threw to helo me better understand the system Pros I really enjoy the easy couple clicks to get my invoices and quotes sent out. Really easy to use and great customer service. Cons i dont like stripe as a option for payments. 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