# LawnPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LawnPro the right HVAC solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105508/LawnPro/reviews

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LawnPro

4.6 (187)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of LawnPro

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

MM

Matthew M

Manager and OwnerConstruction, Self-employedUsed the software for: 1-2 years.

“Excellent overall experience and really looking forward to continuing to grow my small business with them.“

March 31, 2026

SD

Stephanie D

Lawn careIndividual & Family Services, Self-employedUsed the software for: 1-2 years.

“There’s no number to call or actual help.“

March 3, 2025

JK

Joel K

ownerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years.

“For me this program mostly is great. If the company would make it app field friendly with minus that you can read in a brighter setting and add recurring invoicing so I don't have to make a manual invoice out every month just so my clients have line items.“

March 6, 2022

fd

frank d

ownerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“the accounting portion of the software totally unreliable it makes up its own numbers.“

January 26, 2024

SO

Samuel O

FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Nice and easy to navigate interface“

February 10, 2024

fd

frank d

ownerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“they have no answers i was told after 1 month just to answer the question“

January 26, 2024

ML

Michael L

Landscape OwnerFarming, Self-employedUsed the software for: 1-2 years.

“It mainly helps me with cutting time from Invoices to scheduling to expense categorization“

February 7, 2022

JH

Jack H

OwnerConsumer Services, Self-employedUsed the software for: 6-12 months.

“i don't like that it does not sync with ANY book keeping software here for the Australian market which really really lets it down, it creates a costly double entering process which is unnecessary for my business.“

September 23, 2021

## Showing most helpful reviews

Showing 1-25 of 187 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karen S.  
Co Owner  
Consumer Services  
Used the software for: 2+ years

### "This software is awesome! These bad reviews are OLD"

October 15, 2018

5.0

We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait.

Pros

My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on...

Cons

To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented.

Review Source

CJ

Chris J.  
Landscaping  
Environmental Services  
Used the software for: 1-2 years

### "Small landscaping company"

July 13, 2021

4.0

Overall it has been good

Pros

It took awhile to change from using another landscaping specific software system. But since I have used daily for awhile, I love the scheduling system for the jobs and then simply adding it to an invoice easily. I am exploring the other options and everything seems to be great.

Cons

I wish the work clockcould be stopped and started for the same job. And if they could have a recurring monthly invoices.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing LawnPro

It was part of a package deal with landscape business program.

Review Source

fD

frank D.  
owner  
Consumer Services  
Used the software for: 2+ years

### "Not for everyone"

January 26, 2024

3.0

if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.

Pros

ability to set up contract payments with customers over the year

Cons

zero customer service, awful. phone number , dont bother trying to call. \[sensitive content hidden\] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question

Review Source

Response from LawnPro Software

January 29, 2024

HI Frank, you can alway reach us by text and live chat, 365 days a year. No one here dodges questions. We care about the business. We work really hard to make this the best software it can be. We have been in business since 2004. I'm glad to look into your tax rate issue. My guess is, it is set one rate on the customer level but a different rate for that property or the service done on that property.

KO

Kenneth O.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Powerful System for tracking"

May 12, 2020

5.0

Very positive. It has helped with everyone being able to access and see what is on the schedule and where the crews are in their daily route.

Pros

I like the fact you can track overall time at a specific customers property for the whole season. I like the heads up of the schedule for the week and month. Its also got a ton of great features for tracking customer relationships as well as for tracking maintenance.

Cons

The only downside I have found is for the financials it does not go in as much depth as Quickbooks, but I am still learning so I may have missed something that gives me more information that I am looking for.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[LMN](https://www.capterra.com/p/142064/LMN/)

Reason for choosing LawnPro

Pricing because I liked only having one payment but I could add other features I wanted based on my personal needs and only pay for the things I need.

Review Source

SF

Sean F.  
Managing member  
Environmental Services  
Used the software for: 1-2 years

### "Excellent CRM software for new landscaping business "

July 20, 2020

5.0

My experience with whoever is behind the chat bot has been exceptional. I’ve never had to call them and can do everything from the app or computer. They even get back to me within a couple hours on weekends.

Pros

It’s inexpensive and fairly simple to use. There are a lot of services on here that I don’t understand and would probably need someone to teach me how to use it. Customer service does get back to me quickly and the software engineers are quick to fix issue when they arise. Overall it’s a fine product for what I need right now.

Cons

It took some time to get used to navigating. I would like to see an estimate button at the top of the dashboard on the mobile app because that’s what I mainly use this software for.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing LawnPro

Expense is less for lawnpro.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Better tracking and less time making estimates.

Review Source

KB

Ken B.  
owner  
Chemicals  
Used the software for: 1-2 years

### "Anywhere access. Very functional."

April 7, 2020

4.0

For the most part, it has been a good addition to the business. Some of the features are probably very good but there is little explanation/training to help me understand how (and why) to use them. ie templates, automatic emails, etc.

Pros

The fact that I can access from my phone, laptop, desktop, anywhere is so convenient. Allows several people to input data at different times with different access. Customer services flow through from input to service to completion, which is not something every software program has.

Cons

Customer support is somewhat lacking. While I am able to get a text back, my suggestions/concerns are never fully answered. It seems like they are always "on a list" but never come to fruition.

Reason for choosing LawnPro

The anywhere access of LawnPro was the main reason for the switch. I had already bought into LawnPro a year or so before and it seemed like the best choice.

Switched from

[Gopher Software](https://www.capterra.com/p/19408/Gopher/)

Online access was the main reason for the switch. We were not locked down to one desktop.

Review Source

DP

Dereck P.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "Helps My Lawn Business Tremendously"

March 24, 2020

5.0

My overall LawnPro experience has been great. Was not too difficult to learn how to use but it does have a learning curve like most software. Has everything I need for my small 2-4 man business. Makes my office activities way easier and I could not operate without it.

Pros

The scheduling portion is my absolute favorite. Very easy to use and organize. Easy to move clients around, overall a great experience with the scheduling software.

Cons

The cost of taking a credit card is more expensive than quick books and I really want to be able to get customers to sign a maintenance contract online from the software.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

Service autopilot was far too expensive for my small operation.

Review Source

jK

john K.  
Owner  
Building Materials  
Used the software for: 6-12 months

### "Lawn Care Review"

February 1, 2020

5.0

Overall this is a great software and I am happy I switched to it.

Pros

This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers.

Cons

Invoices being sent automatically. I can not find an easy way to automate invoices.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

Price point was everything for LawnPro. One time purchase was the best thing in my opinion.

Switched from

[TurfHop](https://www.capterra.com/p/176382/TurfHop/)

I was the first customer for the product and their payment options were just not what I needed to grow.

Review Source

KH

Kevin H.  
Owner  
Mining & Metals  
Used the software for: 6-12 months

### "Lawn Pro is the best "

July 4, 2021

5.0

Pros

The Ease of use and great customer support.

Cons

None so far, any problems that I run into are quickly explained by customer support.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

The fee for first 50 customers is a great way to learn the software until you get better acquainted.

Review Source

TT

Thomas T.  
M  
Construction  
Used the software for: 6-12 months

### "Good product but a little bit difficult to learn all features"

February 6, 2021

5.0

Good, I am glad I signed up.

Pros

I like the way that everything is laid out and compartmentalized making organization easy.

Cons

Software education and ease of use can be a bit of a road block. I don't know how to do something basic and have used it for almost a year.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

It was affordable and seemed simple enough for the scale of my business. It will be something we move on from but not until we are a bigger company.

Review Source

MC

Morgan C.  
Owner  
Renewables & Environment  
Used the software for: 2+ years

### "Top Notch"

March 15, 2022

5.0

Very pleased and will continue to use the product.

Pros

I’ve used LawnPro since the beginning when it was LawnPro 1. It’s always been great and easy to use. It’s helped me manage my growth easily and \[SENSITIVE CONTENT\] is always easy to reach if I have a question or problem. Thanks \[SENSITIIVE CONTENT\] for making a great product!

Cons

The only thing is maybe make some videos on how to use each feature. They may already exist and I don’t know about them. But other then that all good.

Review Source

JE

Joseph E.  
Cust  
Consumer Services  
Used the software for: 1-2 years

### "Amazing value for what you get"

April 25, 2022

4.0

It does everything for our business and it will for many years

Pros

The automations and billing are great huge timesavers

Cons

Snow removal is hard to dispatch but lawn care is great

Alternatives considered

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[LMN](https://www.capterra.com/p/142064/LMN/)

Reason for choosing LawnPro

It fit our business best

Switched from

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Price and features

Review Source

LW

Leanna W.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "My take on the Lawn Pro software"

January 30, 2020

5.0

My overall experience with the lawn pro software is satisfactory. It is very helpful in my day today routine for billing and invoicing for my lawn care business. Takes the stress out of multiple things that I had to deal with prior to finding this software. The ease of use is exceptional.

Pros

What I like most about the software is the ease of use. I am not a very computer savvy person and one of the reasons I decided to go against quick books was that it was a little more complicated and difficult for me to use. This software has been easy from day 1 and continually improves its features and if I have any issues the support team always goes 110% above and beyond to help me fix the issue

Cons

I really can't find any reason that I dislike this software

Reason for choosing LawnPro

Ease of use

Review Source

SC

Scott C.  
Owner  
Accounting  
Used the software for: 1-2 years

### "S&J Turf Solutions - Survey"

February 24, 2022

4.0

Pros

Customer tracking, billing, finances, and scheduling

Cons

Do not like in billing adding ACH payments and have to gather customers banking account numbers

Reason for choosing LawnPro

After research, looked like it was more user friendly which it is.

Review Source

TZ

Tyler Z.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Best software for lawn and landscape companies"

March 22, 2021

5.0

I have been able to track my income, expenses and net profit much easier with LawnPro. Previously, I just had a gestimate of expenses. Now I can truly see how much I spend and on where I am spending the money.

Pros

I like how my finances and customers are all organized. I can filter out data and find exactly what I am looking for. The best feature is being able to upload images to my expenses. I take a picture of the receipt with my phone and then upload the image directly to the expense.

Cons

The only con would be how it try's to auto fill for services on invoices. Many times the service changes or the price changes, especially for snow.

Reason for choosing LawnPro

It appeared to be the most customized towards a lawn care company. I checked out yard books but did not like how I could not track my expenses out of it. It really only worked for tracking customers and invoices. Keep up the good work!

Review Source

RF

RYAN F.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Best Lawn Care Scheduler and Invoicer Hands Down"

March 11, 2020

5.0

It has been a huge help in keeping me organized with my schedule and with my invoices.

Pros

The ability to easily schedule out our days, even in advance with recurring visits.

Cons

I love this product, I dont think there is anything I dont like.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing LawnPro

Because of the scheduling feature

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Because that was a headache

Review Source

JV

Jennifer V.  
Owner  
Construction  
Used the software for: Less than 6 months

### "LawnPro makes my business run smooth"

July 19, 2022

5.0

Amazing

Pros

The product is easy to use. I use it several times a day keeps everything I need to run my business everyday in the office and out in the field .

Cons

Nothing I like everything about it I have no complaints

Reason for choosing LawnPro

It was easy to use and had all the features I was looking for

Review Source

JB

Jimmy B.  
President  
Computer Software  
Used the software for: 6-12 months

### "Awesome Solution for Landscape Companies"

January 28, 2020

5.0

In one word: exceptional. These guys are lawn car professionals who found themselves in the software business. I am a software professional who found myself in the lawncare business. Once I spoke with the team there I knew it was the only way to go for me.

Pros

I was impressed with the credentials on their website and could not believe the powerful features available in such an affordably-priced software.

Cons

There is not really anything I don't like. I even like the fact the developers are open to new ideas and have added a feature or two I have suggested.

Reason for choosing LawnPro

I spoke with the owners and they spoke my language. I owned and operated a small agile computer and web development company for more than 20 years and these guys impressed me with their accomplishment in developing and rolling out this software. They understood me and I understood them. When I saw he amazing pricing structure, I was hooked for sure.

Review Source

WL

William L.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Love the software"

January 31, 2020

5.0

Pros

LawnProSoftware does "NOT" have screens with hundreds of buttons all over. The logic and flow of the software is simple and not confusing like most other crm's

Cons

There's not really anything I like least about it. LawnProSoftware is not some big Corp America business with thoughts and ideas that take away from customer service.

Alternatives considered

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[CLIPitc](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/)

Review Source

TL

Thomas L.  
Proprietor  
Farming  
Used the software for: 2+ years

### "Designed by landscapers for landscapers "

June 10, 2020

5.0

I've used lawnpro since it was available only on CD. I've been through several versions and like my lifetime access via web or app.

Pros

Automatic invoices that email or snail mail themselves. Easy to setup and use. Very professional look.

Cons

Need more payment options on the mobile app. Everything on the webpage should be available on the app.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing LawnPro

Price, support and ease of use.

Review Source

OH

Omar H.  
Owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "I would like less clicking to get onto a section"

March 9, 2022

3.0

Relatively easy. Company should offer webinars to ensure users are accessing everything they need. The tutorial is poor. Also the back up feature needs a tutorial how much space is needed to back info.

Pros

Assist small businesses with removing tasks that take up time.

Cons

Payment feature the way it subtracts the dollar amount is broken down poorly. It makes it look like customers paid amounts that they did not pay. Several complaints about this issue

Reason for choosing LawnPro

Features were great

Review Source

JS

Joe S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Excellent software for lawn care companies. "

January 30, 2020

5.0

My experience with with LawnPro has been great. The invoicing features alone are worth it. Within a click or two you can pull up info on anyor all accounts from current sales to past year totals.

Pros

✔️Very easy to get around to perform multiple tasks. ✔️ Payment options for customers. ✔️ Data backup option. ✔️ Invoicing options. ✔️ Chemical tracking feature.

Cons

I only have a few customers that want to use PayPal and it used to be free but now I have to pay to allow my customers to use. Not sure if this has anything to do with LawnPro or PayPal.

Review Source

dJ

debra J.  
owner  
Construction  
Used the software for: 1-2 years

### "Great Software"

March 29, 2022

5.0

I truly i am very happy with this software and great customer service. Always walking me threw to helo me better understand the system

Pros

I really enjoy the easy couple clicks to get my invoices and quotes sent out. Really easy to use and great customer service.

Cons

i dont like stripe as a option for payments.

Review Source

DG

Doyle G.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "great for schedule and Finance tracking"

March 15, 2020

5.0

the ease of scheduling and invoicing, before lawnpro I did it all with paper and pencil

Pros

I have been using this software since the beginning , It keeps track of my schedules and finances

Cons

I would like to see a schedule invoice option. we have several different days when our invoices go out and it would be nice to have them pop up on the main screen when they are due to be mailed. This use toy be an option on previous versions and I would love to see it return.

Review Source

TK

Tim K.  
Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Lawn Pro, it how I keep track of everything"

June 10, 2020

5.0

Staying on track

Pros

I like the schedule, the layout, program options, time tracking, it's how I keep track of over 35 properties.

Cons

I wish there was a way to send out a statement

Reason for choosing LawnPro

Cause it works.

Switched from

[CLIPitc](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/)

Ease of use

Review Source

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