--- title: "Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eventbrite the right Festival Management solution for you? Explore 5827 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/114949/Eventbrite/reviews/" page_type: "reviews" language: "en" --- Eventbrite 4.6 (5827) [View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Eventbrite Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews MM Masoud M ConsultantSports, 2 - 10 employeesUsed the software for: 6-12 months. “Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers.“ June 22, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees.“ May 19, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use platform.“ May 19, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets.“ May 19, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized.“ May 19, 2026 SF Sam F Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “They still will not allow you to create an audience segment based on who owes money yet, which is causing me a ton of problems with my accounting.“ May 13, 2026 SP Susan P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It acts as an incredibly reliable tool for handling registrations and communication, though the platform's rigid structure and pricing model leave room for improvement.“ June 19, 2026 KW Kate W Office ManagerSports, 2 - 10 employeesUsed the software for: 1-2 years. “As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited.“ April 25, 2026 ## Showing most helpful reviews Showing 1-25 of 5827 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Furkan A. Founder Design Used the software for: 2+ years ### "Easy and Reliable Event Management" August 19, 2026 5.0 I’ve used Eventbrite to manage the full process from publishing an event to registrations and attendee communication. Payments and ticket confirmations work smoothly, and the automated emails reduce a lot of manual follow-up. I also find the interface easy to navigate and the reports useful for quickly checking sales and attendance. Support resources have been helpful when I’ve needed clarification. Considering how much of the event workflow it handles in one platform, I’ve found the overall value to be very good. Pros Event creation and ticket management are very easy to handle, even when setting up an event quickly. I especially like having registration, payments, attendee emails, and basic reporting in one place. The dashboard makes it simple to track ticket sales and attendee numbers without having to use separate tools. Cons The fees can become noticeable for paid events, especially as ticket volume increases. I also think some of the reporting and email customization options could be more flexible. These haven’t been major issues for me, but more control in these areas would make the platform even better. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Eventbrite Eventbrite felt easier to set up and manage than the alternatives I considered. The combination of ticketing, registration, payments, attendee communication, and reporting in one place was the main reason I chose it. Review Source PR Pupp R. Owner Events Services Used the software for: 1-2 years ### "Eventbrite is the ideal software for new or casual event organisers." July 23, 2026 4.0 Overall Eventbrite is a well-rounded software for ticket selling and event promotion. It integrates with plenty of other software. It also makes processing payments very straightforward if you don’t have separate payment systems set up as Eventbrite handles it all. Pros Eventbrite is very quick and simple to get set up and selling tickets straight away. I like that it’s a well known and trusted platform which is great for new events. Cons The fees are high in comparison to other ticket selling platforms. Also the marketing features aren’t great in comparison to other options. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[Fever](https://www.capterra.com/p/10034553/Fever/) Reason for choosing Eventbrite I now use Ticket Tailor as my main ticketing software. However, at first Eventbrite was more suitable because it was simpler to use, had all the payment systems built-in and had some built-in marketing. Ticket tailor only became a better alternative once I was more established and the volume of events became such that I needed to find something with lower fees. Review Source Kai S. swe Computer Software Used the software for: Less than 6 months ### "Convenient Platform, but High Fees and Poor Customer Support" September 8, 2026 3.0 My experience has been mixed. Eventbrite is convenient for finding events and buying tickets, but the high fees and weak customer support seriously hurt the overall experience. As a customer, I expect a ticketing platform charging this much in service fees to provide much better support when there is a problem. Buying a ticket is easy, but getting help afterward can feel unnecessarily complicated. I would use Eventbrite again if an event required it, but it would not be my first choice. Pros Eventbrite makes it easy to discover events, purchase tickets, and keep everything in one place. The checkout process is usually simple, and having tickets available digitally is convenient. Cons The fees are excessive and often make a reasonably priced ticket feel much more expensive by the time you reach checkout. Customer support can also be frustrating when something goes wrong. It often feels difficult to reach a real person, and resolving refunds, cancellations, or ticket issues can take far more effort than it should. The platform is convenient when everything works, but the experience becomes much worse as soon as you actually need help. Review Source Shelley P. Owner Events Services Used the software for: 2+ years ### "Easy and professional " August 21, 2026 5.0 Eventbrite is just what it says. A free tool for management of events on whatever you have going on. Pros Easy to use and helpful for my business when I used it for management. Eventbrite is a well known and trusted website tool for businesses to use. Cons Not applicable. I didn't have any technical issues or concerns about Eventbrite. Everything worked seamlessly. Alternatives considered [AllEvents](https://www.capterra.com/p/172251/Allevents/) Reason for choosing Eventbrite I didn't choose one over the other. I alternate between the two companies. Review Source JS John S. Manager Telecommunications Used the software for: 2+ years ### "RSVP for your Account Today!" September 15, 2026 5.0 Eventbrite is quick and simple to use and provides everything you really need in a format that many users are already familiar with from their lives. Pros Eventbrite provides a great resource for ticketing and RSVP as well as communications with prospective attendees. It also allows users across teams to share access to events so they can collaborate. Their features are cost-effective and provide tremendous value. It is easy to use and set-up. The reporting features are exactly what you need (check-ins). Cons The design of the event pages require some imagination to make your page stand out among other events. Switched from [EventCreate](https://www.capterra.com/p/147664/EventCreate/) The back-end was easier to use on Eventbrite. Review Source Gary A W. Founder CEO Apparel & Fashion Used the software for: 1-2 years ### "Eventbrite, amazing for hosting events" August 12, 2026 5.0 From a functional standpoint, Eventbrite is the undisputed gold standard for plug-and-play ticketing, particularly for local meetups, workshops, mid-sized community gatherings, and promotional pop-ups. It removes almost all the technical friction of getting an event online and collecting payments. Pros User-Friendly Interface: Setting up an event is straightforward, even for beginners, and the checkout process for attendees is smooth and intuitive. Built-in Discovery & Reach: Events are listed on Eventbrite’s searchable platform, which helps organizers reach a broader, pre-existing audience without relying solely on their own marketing. Seamless Ticketing & Management: Features like customizable ticket tiers, automated confirmation emails, and real-time sales tracking simplify overall event coordination. Mobile App Convenience: The organizer app makes handling check-ins, scanning tickets, and managing day-of operations from a smartphone quick and efficient. Cons High Fee Structure Per-ticket costs: Eventbrite charges both a percentage fee and a fixed fee per paid ticket, which can significantly cut into profits unless passed on to attendees. Add-ons and processing: Payment processing fees are separate from Eventbrite’s service fees, making total transaction costs higher than many competing platforms. Payout Terms & Cash Flow Constraints Delayed payouts: By default, standard organizers do not receive ticket proceeds until 3–5 business days after the event finishes, creating cash flow challenges for upfront venue or vendor deposits. Limited Page Customization & Branding Generic design: Event landing pages offer limited styling, font choices, or layout controls, making it difficult to match a distinct corporate or brand identity. Competitor exposure: Eventbrite actively recommends other nearby events on or around event listings, potentially diverting attendees to competing events. Restrictive Customer Support & Data Access Customer service access: Reaching live phone or responsive chat support can be difficult, particularly for smaller tier organizers. Email & marketing limits: Built-in email marketing tools have strict send limits and minimal automation capabilities compared to dedicated email platforms. Review Source Jamshed I. Senior Executive Architecture & Planning Used the software for: 6-12 months ### "Easy-to-Use Platform for Discovering and Managing Events" August 14, 2026 5.0 Overall, my experience with Eventbrite was positive. The platform is easy to navigate, event discovery is convenient, and registering for events is generally straightforward. The main drawbacks were occasional service fees and some limitations with search and filtering, but overall it provides a reliable and user-friendly event management experience. Pros What I like most about Eventbrite is how easy it is to discover, organize, and manage events in one place. The interface is simple, event search is convenient, and the ticketing and registration process is straightforward for both organizers and attendees. Cons What I like least about Eventbrite is that some events have relatively high service or booking fees, and the search and filtering options could be more precise. It can also be difficult to compare similar events quickly. Review Source Sadaf Yusuf M. HOD Education Management Used the software for: 1-2 years ### "Easy for Ticketing, Expensive for Free Events" September 9, 2026 5.0 Eventbrite remains an incredibly reliable powerhouse tool for managing and scaling local events. their updated pay-to-host model makes it a frustrating, cost-prohibitive choice. Pros The platform is incredibly intuitive for event creators, boasts fantastic built-in marketing discoverability tools, and simplifies the mobile check-in process. Cons The ticket processing fees eat heavily into profit margins, and their recent pricing change now charges organizers to host free events. Review Source Anthony M. NA Human Resources Used the software for: 2+ years ### "Great Platform" August 6, 2026 5.0 Pros Very easy and user friendly way to buy tickets…the website and app is very easy to navigate, find the show you are looking for and make an easy purchase! Cons I cannot think of any negatives of the site…the only thing I can think of is that maybe all of the shows you are looking for are not available, but overall a great software Review Source Jesse Z. Software Engineer Computer Software Used the software for: 6-12 months ### "Great Tool For Event Management With Great App and Web Interface" July 26, 2026 5.0 Overall, Eventbrite has been a great tool for hosting and signing up for events. The UI for both web and mobile is intuitive and modern. Pros Eventbrite is an easy platform to host and sign up for events. It is free to create an account and sign up for events. Once you sign up, you can easily get your tickets and even add them to your digital wallet. Cons I don't like how the tickets have to be sent to your email after you sign up for an event. They should be available for download right after signing up. Review Source RK Rob K. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Great free event registration " February 23, 2026 4.0 Overall, our business had a good experience with Eventbrite and it was the only way we attract event registrations for over two years until upgrading to go high-level landing pages Pros We were able to create events, allow registrations and track registrations for free, which was a game changer for our startup business Cons Sometimes the set up for each event didn’t work the way it was intended, and some of the buttons for editing. The event weren’t where you thought they would be. Alternatives considered [High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Reason for choosing Eventbrite We ended up switching to High Level landing pages for event registrations after using Eventbrite for two years. We have pipelines built out for continued nurturing, which is the main reason. Our landing pages are also customizable with High level. Review Source JR Jennifer R. Teacher E-Learning Used the software for: 1-2 years ### "Easy-to-Use Platform for Seamless Event Planning" June 6, 2026 5.0 Overall, my experience with Eventbrite has been very positive. It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes. Pros Eventbrite is very user-friendly and makes it easy to create, manage, and promote events. I like how simple it is to set up ticketing, track attendance, and share events through social media. The platform is intuitive, even for beginners, and it helps streamline the entire event planning process. Cons The service fees can be a bit high, especially for smaller events or tight budgets. Additionally, some customization options for event pages are limited, and it would be nice to have more flexibility in design and branding. Review Source Namrata A. Talent Acquisition E-Learning Used the software for: 2+ years ### "Easy and Reliable Platform for Event Booking" July 19, 2026 5.0 Overall, my experience with Eventbrite has been positive. The platform is reliable, easy to navigate, and makes booking tickets for events simple and convenient. I appreciate the smooth registration process and timely email confirmations. While there is room for improvement with fees and event discovery, it has been a dependable platform for finding and attending events. Pros I liked how easy it was to discover and register for events. The platform is user-friendly, ticket booking is quick, and I received confirmation instantly. It also made it simple to keep track of my event details. Cons Some events have additional service fees, which can make tickets more expensive than expected. I also think the search filters and recommendations could be improved to make finding relevant events easier. Review Source Marc R. Digital Media Specialist Education Management Used the software for: 1-2 years ### "Supportive Event Vehicle" May 19, 2026 4.0 Overall, my experience with Eventbrite has been very positive, particularly from an event management and communications standpoint. It’s a reliable, user-friendly platform that streamlines the entire event lifecycle—from setup and promotion to registration and check-in. The ease of creating events and managing ticketing significantly reduces administrative time, which is especially helpful when juggling multiple programs or campaigns. Pros What I liked most about Eventbrite is how intuitive and efficient it makes the entire event management process. The platform is very user-friendly, allowing you to quickly create event pages, customize details like ticket types and pricing, and publish everything in just a few steps. That ease of use is especially valuable when you’re managing multiple events or working under tight deadlines. Cons One of the main drawbacks of Eventbrite is its fee structure, which can be a concern—especially for smaller events or organizations with tight budgets. The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees. Review Source BS Brandi S. Crisis Intervention Peer Specialist Mental Health Care Used the software for: 2+ years ### "Great tool for social, personal, & professional growth and experience!!" August 22, 2025 5.0 Eventbrite has helped me grow in my career field, expand my knowledge, and support my clients. I use it as a resource tool both personally and professionally. It has been amazing to see all the classes in the arts, mental health, and addiction. I also feel as it is so easy to navigate. Pros I love the ease of the website and app as well as the abundance of activities and events. Whether you want to do something social locally or you want to listen to a webinar and learn about something in your career field, personal growth, or mental health. They even have a ton stuff you can do for free so it you can still connect with others while remaining on a budget. Their customer support is extremely helpful and quick to respond. I haven't come across any bug or issues while using it other than finding too many things that interest me and not being able to make up my mind on how much I can realistically participate in. I love getting email notifications of new topics and events related to my areas of interest. I recommend Eventbrite to all my clients, family, friends, and use it often myself. It is a good way to build social supports and interact with others in the community. It's also great for networking! Cons I didn't find much of anything I didn't like other than I find too many options of events in my interest and don't have the time to do everything that I want. However, that is more so about me and not any fault with Eventbrite. Review Source JW Jennifer W. Community Engagement and Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Get Your Event Noticed! Use Eventbrite!" April 2, 2026 5.0 Has been a fantastic resource for us over the years, when asked class participants how they found our event, a majority would say "through Eventbrite" not, through Facebook or our website. Pros When we were just getting started with posting events for our organization the reach that Eventbrite provided to the community was essential to getting noticed. Cons Fees. But everyone has fees. Once we enabled buyers the option to cover the fees our costs were much less (we are a nonprofit, not making money off our class offerings and every dollar counts!) Review Source AS ALFREDO S. LEAD Warehousing Used the software for: 2+ years ### "Eventbrite is great " March 13, 2026 5.0 I like that it also has free events, that motivates me to use the app more day by day. Easy to use and your tickets arrive in seconds. Pros I have had this application for years, I like it because I can find events in my city and around. It is a reliable and easy-to-use application. Its security system is trustworthy for customers, and it is important to know where your payment method data is. great customer support. Cons I retract from saying something negative about the application. I use it day to day. I feel comfortable and safe. Review Source Matthew M. Holistic Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "Review for Eventbrite" March 25, 2026 5.0 I’ve used Eventbrite for organizing and checking out events, and overall it’s a pretty solid platform—especially if you want something simple to set up and manage. Pros Easy to set up events You can create and launch an event pretty quickly without needing anything too technical. User-friendly interface Everything is laid out clearly, so you’re not wasting time trying to figure things out. Built-in ticketing system Handles registrations and payments in one place, which makes things a lot easier. Good exposure for events People can actually discover your event through the platform, which is a nice bonus. Cons Cons: Fees can add up Depending on your pricing, the service fees can cut into your margins. Limited customization You don’t have full control over branding or the look of your event page. Support can be hit or miss If something goes wrong, it’s not always the fastest to get help. Review Source PG Paula G. Coordinator Individual & Family Services Used the software for: 2+ years ### "Great Event Advertising and Registration" April 25, 2026 5.0 I have appreciated using Eventbrite in keeping track of individuals registering for an event. I also like the option of creating a public event so others can search on Eventbrite for events in the area. This has helped me in the work of advertising the event and it's a free feature! I have had multiple people come to events simply because they saw the listing on Eventbrite! Pros Eventbrite is helpful in both advertising an event and ensuring individuals register to attend. I have used it both on the admin-side in creating events and on the customer-side in registering/purchasing tickets to attend an event. The features offered on Eventbrite are helpful for creating an event and selling tickets or requiring a registration. Cons On the admin-side of the program, sometimes the multiple steps to go through to create an event are more confusing than necessary. Having one screen to select all the options and details for the event and ticket style, time options, etc. would be easier to navigate. Review Source GG Gaurav G. Applied Machine Intelligence Student Education Management Used the software for: 1-2 years ### "All in one event platform" July 10, 2026 5.0 I love Eventbrite a lot i have registered for many events in it with seamless experience, as the name suggests it make the event brighter Pros I believe it is the go to platform for all the events happening around from college events to local city events to career fair, concerts, live comedy all at one place. Cons It should have recommendation logic like Netflix to recommend good events based on past events we have registered Review Source Dana P. CSR Veterinary Used the software for: 2+ years ### "Easy Event Management!" May 1, 2026 4.0 Eventbrite is super easy to use and makes creating or finding events pretty smooth for everyone involved. The setup process is straightforward, and managing tickets and attendees doesn’t take much effort. It’s great for both organizers and guests. The app and desktop site are both great. Pros Eventbrite makes event setup easy, ticketing smooth, and promotion simple. The app is especially great and super easy to use. Cons Eventbrite has some fees that can add up, and customization options are a bit limited, but overall it still works smoothly. Review Source Mudit M. Quality Automation Specialist Facilities Services Used the software for: 1-2 years ### "Great app to find events near you" January 24, 2026 4.0 It is a good app to use overall. It is recommended for those living in London and other european countries Pros eventbrite provides the list of events , activities happening in your area. it not only restricts to users to paid events but shows free events as well. it is easy to use and has a understandable UI. confirmation email guarantees the customer satisfaction Cons Most events are paid . The pricing is too much for the popular shows . the offers get sold out quite very fast Switched from [Meetup Pro](https://www.capterra.com/p/238689/Meetup-Pro/) Meetup pro was showing more of paid events Review Source Portia A. Nurse Hospital & Health Care Used the software for: 1-2 years ### " Easy and Convenient Event Booking Platform" April 20, 2026 5.0 Overall, my experience with Eventbrite has been positive. It’s a convenient platform for discovering events and booking tickets quickly. Despite some minor issues with fees and navigation, it remains reliable and useful for both attendees and organisers. Pros Very easy to use for finding and booking events, with a wide variety of options available. The platform is user-friendly and makes event organization and ticket management straightforward. Cons Sometimes the fees can be a bit high, especially for paid events, and it can be a bit overwhelming to navigate when there are too many listings. Also, customer support response time can vary. Review Source Rebecca M. Manager Online Media Used the software for: 1-2 years ### "All events in 1!" July 4, 2026 5.0 Pros Free to sign up so value for money 🙌🏼App is beginner friendly easy to use & has a wide range of events to choose from in the one app. App worked fine for me, don’t get spammed with marketing emails too! Cons I’ve used Eventbrite on and off for years now, customer support use to be a lot quicker than it is now, only fault I have. Review Source AO Aidan O. Magician Entertainment Used the software for: 2+ years ### "A fantastic ticketing platform!" February 22, 2026 5.0 It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed. I'll never not list event tickets on there! Pros It's incredibly easy to use and rather than charging for usage, it's simple based on the way they can either absorb or pass on fees to customers. It's slick and I've never experienced any issues with the platform - maybe the occasional slow-page load but nothing detrimental. Cons The fees are a little higher than ideal, but since that is somewhat expected from ticket buyers it's not the end of the world. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.