--- title: "Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eventbrite the right Event Management solution for you? Explore 5841 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/114949/Eventbrite/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Eventbrite 4.6 (5824) [View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Eventbrite Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews MM Masoud M ConsultantSports, 2 - 10 employeesUsed the software for: 6-12 months. “Its strong brand recognition and large user base make it easier to reach potential attendees, while the streamlined ticketing and registration process enhances the attendee experience. Although the transaction fees and limited customization options can be drawbacks, the convenience, accessibility, and comprehensive event management features make Eventbrite a valuable tool for event organizers.“ June 22, 2026 Gary A W Founder CEOApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Delayed payouts: By default, standard organizers do not receive ticket proceeds until 3–5 business days after the event finishes, creating cash flow challenges for upfront venue or vendor deposits.“ August 12, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use platform.“ May 19, 2026 Marc R Digital Media SpecialistEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The platform charges service fees and payment processing fees per ticket, which can add up quickly and either cut into revenue or increase ticket prices for attendees.“ May 19, 2026 Gary A W Founder CEOApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Seamless Ticketing & Management: Features like customizable ticket tiers, automated confirmation emails, and real-time sales tracking simplify overall event coordination.“ August 12, 2026 Gary A W Founder CEOApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Generic design: Event landing pages offer limited styling, font choices, or layout controls, making it difficult to match a distinct corporate or brand identity.“ August 12, 2026 Ashley G HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized.“ May 19, 2026 Gary A W Founder CEOApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Add-ons and processing: Payment processing fees are separate from Eventbrite’s service fees, making total transaction costs higher than many competing platforms.“ August 12, 2026 ## Showing most helpful reviews Showing 1-25 of 5824 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use nathan B. Project Manager Used the software for: Less than 1 year ### "ViP tickets were pointless.. save your $$$" November 5, 2026 1.0 We purchased VIP passes because we thought it had exclusive benefits such as not waiting in lines, exclusive gifts and giveaways to the VIP members, and none of this was true. None of the places we visited honored the VIP pass. There were no specials, no giveaways. And no special gifts for VIP members, the tickets we purchased through eventbright were completely useless. We will attend the same events next year and not have to pay for tickets like everyone else. Save your money, do your research and avoid this unnecessary cost if possible. Pros Nothing at all. The tickets I purchased were pointless and not necessary to attend any of the events that we went to. In hindsight , I would not have spent a dollar with Eventbright Cons Buying these tickets was pointless.There were hundreds of people at the same event that did not purchase tickets and got the same benefits that we did.We paid fifty dollars each for v I p passes , which had absolutely no advantage over the person that did not pay one dollar to get into these places Review Source Suicide Prevention Coordinator Used the software for: 3-5 years ### "Love Eventbrite! " November 2, 2026 5.0 I love Eventbrite. It keeps me updated with local news and is easy to use to purchase tickets to events I want to attend. I can save the tickets to my 'wallet' for ease of use at the event. Pros I enjoy using Eventbrite for both work and personal event planning. It's easy to find events in my area which are of interest to me. I'm also on their email chain so I get updates on what's happening in my area. Cons Not all events are listed. I'm not sure if that is because Eventbrite isn't finding them or organizers aren't listing them there. Review Source Artist Used the software for: 3-5 years ### "Trusted name, complex platform" October 28, 2026 2.0 Pros Well known platform, so instantly comes with customer trust, lots of options and possibilities through the platform. Cons It has got more complex to add a simple event over the years, It takes a lot of steps to set up one event and can be very time consuming. Review Source Director Used the software for: Less than 1 year ### "Convenient Event Discovery and Easy Registration" October 26, 2026 3.0 Overall, Eventbrite has been a convenient way to find events and purchase tickets. The registration process is straightforward, and I appreciate having everything accessible in one place. Pros I liked being able to browse events and register in one place. Having the event details and ticket confirmation together made planning easier. Cons The additional fees on some events can make the total higher than expected. I would prefer to see the full price upfront. Review Source JD Joshua D. Senior Support Engineer Used the software for: 1-3 years ### "Convenient event management, but the fees add up" October 26, 2026 4.0 Eventbrite seems well suited to businesses hosting occasional seminars, customer workshops, or training events. It handles the essentials without requiring much technical setup. The convenience is its biggest selling point, although the fees make it less attractive for frequent paid events. A solid platform overall, but not necessarily the best value for every use case. Pros Straightforward event setup and registration management. Having ticketing, payment processing, attendee emails, and basic reporting in one place makes it particularly convenient for smaller business events and workshops. Cons Transaction fees are relatively high, especially for smaller paid events. Reporting and email customization could be more flexible, and customer support receives mixed reviews. Review Source Sr. Accountant Used the software for: Less than 1 year ### "Eventbrite – Finding Events Without the Headache!" October 26, 2026 5.0 My overall experience with Eventbrite has been positive. I find it useful for browsing events, comparing options, and booking tickets without much hassle. I like having my booking information and email confirmations available when I need them. The platform is easy to navigate, and it saves me time when looking for events that match my interests. Although customer support and fee transparency could be better, I think Eventbrite is a practical platform for event discovery and ticket management. Overall, it makes planning activities easier and helps keep my event bookings organized. Pros What I like most about Eventbrite is how easy it is to discover events, check the details, and book tickets online. I find it convenient to have event information, ticket confirmations, and updates all in one place. The platform makes it simple to explore different activities and find something interesting without spending too much time searching multiple websites. I also like receiving email confirmations because they help me keep track of my bookings. Cons One thing I think could be improved is the customer support experience, especially when there are questions about refunds, cancellations, or ticket changes. Some event listings could also provide clearer information about additional fees before checkout. I would appreciate a more straightforward refund process and better notifications when event details change. Review Source Graphic Designer and Marketing Used the software for: 3-5 years ### "You don’t need to be a Pro to create" October 26, 2026 5.0 Users can quickly create event pages, add dates and locations, set ticket prices, and publish events without advanced technical skills. Pros Easy to use and create everything possible for invites and events, very affordable. I love the design options. Customer support is very easy to access and immediate. Billing is convenient and easy access via email! Cons Service and payment-processing fees can increase the total cost for attendees or reduce what organizers earn if they absorb the fees. Review Source CEO Used the software for: Less than 1 year ### ""Reliable and User-Friendly Platform for Event Management"" October 21, 2026 5.0 My overall experience with Eventbrite has been very positive. The platform has made event planning and registration management much more efficient and organized. It is easy to learn, dependable, and offers most of the tools needed to manage events successfully. Despite the fees and a few customization limitations, it remains one of the best event management solutions available for organizations and event hosts. Pros Eventbrite offers a reliable and user-friendly platform for creating, promoting, and managing events. The interface is intuitive, making it easy to set up events and track registrations. Reporting and attendee management tools are useful, and the integrated payment processing simplifies ticket sales. While the platform delivers strong functionality overall, transaction fees and occasional customization limitations prevent it from being a perfect score. Value for Money: Good, though fees can add up for larger events. Customer Support: Generally responsive and helpful. Ease of Use: Excellent, even for first-time event organizers. Bugs and Issues: Few significant issues encountered, though occasional glitches occur. Email: Built-in email tools make attendee communication convenient. Payment: Secure and straightforward payment processing. Reporting: Provides useful registration and sales insights. Cons The ease of creating and managing events is the feature I value most. The platform streamlines ticket sales, attendee registration, payment processing, and event promotion in one place. I also appreciate the professional event pages and reporting tools, which help track attendance and revenue efficiently. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) We switched to Eventbrite because it offered a more intuitive user interface, easier event setup, integrated payment processing, and a better overall experience for managing registrations and attendees. The platform required less training for staff and allowed us to launch and manage events more efficiently than our previous solution. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reasons for choosing Eventbrite We chose Eventbrite over alternative products because it offered the best combination of ease of use, reliable ticketing, attendee management, and integrated payment processing. The platform was quick to implement, required minimal training, and provided all the core features needed to create, promote, and manage events efficiently. Compared with competing solutions, Eventbrite delivered a more intuitive user experience and a strong balance between functionality and cost. Review Source Jeannie T. Owner Operator Used the software for: Less than 1 year ### "Makes discovering easy" October 21, 2026 5.0 It’s convenient for both organizers and attendees, especially for promoting events and keeping registrations organized. My biggest concerns are the fees and limited customization, which may not work for every event organizer. Pros Users can discover everything from concerts and workshops to networking events and community gatherings. Cons Resolving ticketing or account issues may sometimes take longer than expected. Ticketing and service fees can make events more expensive for attendees or organizers. Review Source Operations Manager Used the software for: Less than 1 year ### "Easy Event Discovery and Convenient Ticket Booking" October 16, 2026 5.0 Overall, my experience with Eventbrite has been positive. The platform is easy to use, makes discovering and registering for events simple, and provides convenient ticket management. Although service fees can be high, it remains a useful and reliable tool for finding and attending events. Pros I liked Eventbrite’s user-friendly interface, easy event discovery, and simple ticket booking process. It makes finding local events, managing registrations, and sharing event details convenient and efficient. Cons Some events have high service fees, and the platform could provide better filtering options and more detailed event information. The organizer tools and ticket management experience could also be more streamlined. Review Source Furkan A. Founder Used the software for: 3-5 years ### "Easy and Reliable Event Management" August 19, 2026 5.0 I’ve used Eventbrite to manage the full process from publishing an event to registrations and attendee communication. Payments and ticket confirmations work smoothly, and the automated emails reduce a lot of manual follow-up. I also find the interface easy to navigate and the reports useful for quickly checking sales and attendance. Support resources have been helpful when I’ve needed clarification. Considering how much of the event workflow it handles in one platform, I’ve found the overall value to be very good. Pros Event creation and ticket management are very easy to handle, even when setting up an event quickly. I especially like having registration, payments, attendee emails, and basic reporting in one place. The dashboard makes it simple to track ticket sales and attendee numbers without having to use separate tools. Cons The fees can become noticeable for paid events, especially as ticket volume increases. I also think some of the reporting and email customization options could be more flexible. These haven’t been major issues for me, but more control in these areas would make the platform even better. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reasons for choosing Eventbrite Eventbrite felt easier to set up and manage than the alternatives I considered. The combination of ticketing, registration, payments, attendee communication, and reporting in one place was the main reason I chose it. Review Source Owner Used the software for: 3-5 years ### "Easy and professional " August 23, 2026 5.0 Eventbrite is just what it says. A free tool for management of events on whatever you have going on. Pros Easy to use and helpful for my business when I used it for management. Eventbrite is a well known and trusted website tool for businesses to use. Cons Not applicable. I didn't have any technical issues or concerns about Eventbrite. Everything worked seamlessly. Alternatives considered [AllEvents](https://www.capterra.com/p/172251/Allevents/) Reasons for choosing Eventbrite I didn't choose one over the other. I alternate between the two companies. Review Source swe Used the software for: Less than 1 year ### "Convenient Platform, but High Fees and Poor Customer Support" September 8, 2026 3.0 My experience has been mixed. Eventbrite is convenient for finding events and buying tickets, but the high fees and weak customer support seriously hurt the overall experience. As a customer, I expect a ticketing platform charging this much in service fees to provide much better support when there is a problem. Buying a ticket is easy, but getting help afterward can feel unnecessarily complicated. I would use Eventbrite again if an event required it, but it would not be my first choice. Pros Eventbrite makes it easy to discover events, purchase tickets, and keep everything in one place. The checkout process is usually simple, and having tickets available digitally is convenient. Cons The fees are excessive and often make a reasonably priced ticket feel much more expensive by the time you reach checkout. Customer support can also be frustrating when something goes wrong. It often feels difficult to reach a real person, and resolving refunds, cancellations, or ticket issues can take far more effort than it should. The platform is convenient when everything works, but the experience becomes much worse as soon as you actually need help. Review Source Pupp R. Owner Used the software for: 1-3 years ### "Eventbrite is the ideal software for new or casual event organisers." July 27, 2026 4.0 Overall Eventbrite is a well-rounded software for ticket selling and event promotion. It integrates with plenty of other software. It also makes processing payments very straightforward if you don’t have separate payment systems set up as Eventbrite handles it all. Pros Eventbrite is very quick and simple to get set up and selling tickets straight away. I like that it’s a well known and trusted platform which is great for new events. Cons The fees are high in comparison to other ticket selling platforms. Also the marketing features aren’t great in comparison to other options. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[Fever](https://www.capterra.com/p/10034553/Fever/) Reasons for choosing Eventbrite I now use Ticket Tailor as my main ticketing software. However, at first Eventbrite was more suitable because it was simpler to use, had all the payment systems built-in and had some built-in marketing. Ticket tailor only became a better alternative once I was more established and the volume of events became such that I needed to find something with lower fees. Review Source JS John S. Manager Used the software for: 3-5 years ### "RSVP for your Account Today!" September 17, 2026 5.0 Eventbrite is quick and simple to use and provides everything you really need in a format that many users are already familiar with from their lives. Pros Eventbrite provides a great resource for ticketing and RSVP as well as communications with prospective attendees. It also allows users across teams to share access to events so they can collaborate. Their features are cost-effective and provide tremendous value. It is easy to use and set-up. The reporting features are exactly what you need (check-ins). Cons The design of the event pages require some imagination to make your page stand out among other events. Switched from [EventCreate](https://www.capterra.com/p/147664/EventCreate/) The back-end was easier to use on Eventbrite. Review Source HOD Used the software for: 1-3 years ### "Easy for Ticketing, Expensive for Free Events" September 10, 2026 5.0 Eventbrite remains an incredibly reliable powerhouse tool for managing and scaling local events. their updated pay-to-host model makes it a frustrating, cost-prohibitive choice. Pros The platform is incredibly intuitive for event creators, boasts fantastic built-in marketing discoverability tools, and simplifies the mobile check-in process. Cons The ticket processing fees eat heavily into profit margins, and their recent pricing change now charges organizers to host free events. Review Source Ekpono A. Software Engineer Used the software for: 3-5 years ### "Reliable event and ticket management but with high fees" September 23, 2026 5.0 Eventbrite does the basics well. Sending invites, tracking RSVPs, and messaging guests about changes is easy, and paid tickets go through without any fuss. Pros One of the major things I like about Eventbrite is the ability adjust and notify guests invited to events easily. I like how the payment system works and how people can easily pay for paid sessions. I highly recommend them independent platform to manage people attending your event. Cons As an organizer, the high per-ticket processing fees, the event page layouts is rigit to customize and delay in payout for customers that are not enterprise users Review Source Sonu P. Systems Analyst Used the software for: I used a free trial ### "Easy and Convenient Event Booking Platform" October 5, 2026 4.0 Overall, my experience with Eventbrite has been positive. It makes finding and booking events relatively simple, with a smooth registration and payment process. Email notifications are helpful, and managing tickets is convenient. While there are a few areas where the user experience could be improved, Eventbrite is a reliable platform for both discovering events and managing registrations. Pros Eventbrite is easy to use for discovering events, registering for tickets, and managing bookings. The platform has a clean interface, and the email confirmations and event updates are generally clear and timely. The payment process is straightforward, and having ticket details available in one place makes attending events convenient. Reporting and event management features are also useful for organisers. Cons Some features can feel a little difficult to find, and there can occasionally be minor bugs or delays when navigating between event details, tickets, and account information. The overall value can also depend on the event, particularly when additional booking or service fees are added. Review Source Transportation Used the software for: 1-3 years ### "Gig promotion and ticketing " September 22, 2026 4.0 I use it for all my needs as far as promoting gigs and selling tickets or even to promote a free gig Pros It's a great way to promote your event and sell tickets or even give away tickets really simple to use. Cons It's maybe not as mature as some other programs but it definitely does the job and isn't costly , like some of the other programs are Review Source Registered Behavioral Tech Used the software for: 1-3 years ### "Eventbrite review" September 23, 2026 5.0 My overall experience using this software is that it is great when it pertains to customer support and it provides a lot of information and details. Pros What I like about this softer is that it is easy to use and it is accessible across other websites and platforms. Cons What at least like about this software is that sometimes it’s not up-to-date if an event is full or not, sometimes it doesn’t notify you. Review Source Paula G. Co-founder Used the software for: 3-5 years ### "Good functionality but fees were just too high" October 16, 2025 4.0 Overall, the ease of use and promotional capabilities were good but the ever-increasing fees led us to go with another platform. Pros It is pretty much the standard. It's easy to set up a series of events (collections) and you can have different ticket types. People can "follow" you so they get an update when you create new event. They promote your event with similar ones across the site. The few times I had to contact customer service went well. It's easy to email all registrants Cons There are two main drawbacks. One, the site is so complicated that you can fall down a rabbit hole just trying to change one detail. Two, while you get a lot, the fees are very high and they keep going up. Either your guests cover them or you have to. We ultimately went with another platform, Zeffy, where fees are optional. Another lesser issue is the Organizer app doesn't have much functionality beyond checking people in. You can't make changes like event banners or description. Switched from [Veezi](https://www.capterra.com/p/133177/Veezi/)[Indy](https://www.capterra.com/p/230540/Indy/) We were no longer selling the volume of tickets we had, so we didn't need the even fancier systems. Review Source Owner and Certified Cat Trainer Used the software for: 3-5 years ### "One of the best ticket selling platforms!" December 8, 2025 5.0 Extremely positive. It has helped me bring many event ideas to life by being a very straightforward event creation and selling platform. Pros I love how simple it is to create an event on Eventbrite. Customers can also easily and quickly purchase tickets to events by just clicking a link. I also love that events can be discovered by potential customers just browsing the site. It's easy to collect customer info and communicate with everyone by email if any changes are made. The ability to charge customers the Eventbrite fee is a great optional feature, fees are extremely fair if you decide to not charge them outward. The payment process is fairly quick as well and every report is easy to find. I have not experienced bugs, other issues, or needed to reach out to customer support, which is are great signs of an easy platform! Cons Sometimes the search function can be tricky to navigate, bringing up un-related events. The need to wait for payments to come through can be a downside to those who like quick payment options. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing Eventbrite Simpler and more appropriate for my specific use. Review Source Gary A W. Founder CEO Used the software for: 1-3 years ### "Eventbrite, amazing for hosting events" August 15, 2026 5.0 From a functional standpoint, Eventbrite is the undisputed gold standard for plug-and-play ticketing, particularly for local meetups, workshops, mid-sized community gatherings, and promotional pop-ups. It removes almost all the technical friction of getting an event online and collecting payments. Pros User-Friendly Interface: Setting up an event is straightforward, even for beginners, and the checkout process for attendees is smooth and intuitive. Built-in Discovery & Reach: Events are listed on Eventbrite’s searchable platform, which helps organizers reach a broader, pre-existing audience without relying solely on their own marketing. Seamless Ticketing & Management: Features like customizable ticket tiers, automated confirmation emails, and real-time sales tracking simplify overall event coordination. Mobile App Convenience: The organizer app makes handling check-ins, scanning tickets, and managing day-of operations from a smartphone quick and efficient. Cons High Fee Structure Per-ticket costs: Eventbrite charges both a percentage fee and a fixed fee per paid ticket, which can significantly cut into profits unless passed on to attendees. Add-ons and processing: Payment processing fees are separate from Eventbrite’s service fees, making total transaction costs higher than many competing platforms. Payout Terms & Cash Flow Constraints Delayed payouts: By default, standard organizers do not receive ticket proceeds until 3–5 business days after the event finishes, creating cash flow challenges for upfront venue or vendor deposits. Limited Page Customization & Branding Generic design: Event landing pages offer limited styling, font choices, or layout controls, making it difficult to match a distinct corporate or brand identity. Competitor exposure: Eventbrite actively recommends other nearby events on or around event listings, potentially diverting attendees to competing events. Restrictive Customer Support & Data Access Customer service access: Reaching live phone or responsive chat support can be difficult, particularly for smaller tier organizers. Email & marketing limits: Built-in email marketing tools have strict send limits and minimal automation capabilities compared to dedicated email platforms. Review Source Ashley P. HR Manager Used the software for: 3-5 years ### "Simple and Effective Event Management Tool" May 22, 2026 4.0 Overall, Eventbrite has been a valuable tool for organizing and managing events of all sizes. It simplifies what can otherwise be a very time-consuming process by bringing event creation, registration, attendee communication, and response tracking into one easy-to-use platform. The ability to customize registration forms, automate reminders, and keep attendees informed of updates has saved significant time and helped ensure events run smoothly. While there is room for improvement in data exports and editing attendee responses, these are relatively minor issues compared to the platform’s overall functionality and convenience. Eventbrite is a dependable, professional solution that makes event management more efficient and organized, and I would highly recommend it to anyone looking for a user-friendly and robust event planning platform. Pros Eventbrite is an excellent platform for creating and managing events with ease. One of the features I appreciate most is how intuitive and user-friendly the platform is. It makes it simple to build professional event invitations and registration pages, even for users with little technical experience. The customization options are a major strength. Eventbrite allows you to tailor registration forms, collect the exact information you need from attendees, and easily track responses in real time. I also value the ability to send reminders and communicate updates to invitees if event details change, which helps keep everyone informed and organized. Cons My main criticism is the export functionality. While exporting attendee responses is useful, the formatting of the exported data could be improved to make analysis and reporting easier. Additionally, modifying attendee responses after registration can sometimes be more cumbersome than expected. Review Source Mai M. Managing Director Used the software for: 1-3 years ### "The future is BRITE with Eventbrite!" March 16, 2026 5.0 Couldn't be more pleased with my entire experience with Eventbrite. I'm able to sell tickets for clients with easy customizable pages. The purchase and checkout experience is seamless! Pros I am a HUGE Eventbrite fan! As an event planner I use it for a variety of events to support my various client's events! Cons NO cons! It's a super user friendly tool to navigate event dates, ticketing, updates and more! Fabulous tool for every occasion! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.