# Linnworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Linnworks the right Inventory Management solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116088/Linnworks/reviews --- Linnworks 4.1 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Linnworks Ease of use 4.0 Customer Service 3.8 ## Pros and Cons in Reviews LC Lisa C Creator OwnerRetail, Self-employedUsed the software for: 6-12 months. “Any time you start working with a new program, it is slow and frustrating due to the learning curve.“ November 21, 2025 RM Ryan M Operations ManagerWarehousing, 2 - 10 employeesUsed the software for: More than 2 years. “Our overall experience with Linnworks and Skuvault Core is that it has allowed us to continue to run an efficient team, but I am a little disappointed in the lack of customization that is allowed.“ February 25, 2025 Tom P E-commerce ExecutiveBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: 1-2 years. “The lack of SAP integration forces us to not use linnworks in its full capacity“ November 30, 2021 MO Mikaela O ecomerce managerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “I do find that Linnworks support is often lacking and more often than not I have had to solve issues myself which can be frustrating.“ December 3, 2021 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Miracle C. Owner Consumer Goods Used the software for: 1-2 years ### "Linnworks made running my business easier " December 31, 2024 5.0 Pros what I like most about linnworks works would be how easy the API integration into marketplace and shipping partners are. The software allows me to save time and expenses because it allows my marketplace to run in one place Cons what I like least about linnworks would be it can be a time consuming setting up your software up as well as on the expensive side Review Source Response from Linnworks January 20, 2025 Thank you for your review! We're glad to hear that Linnworks helps you save time and money by simplifying your integrations with marketplaces and shipping partners. We understand that initial setup can be time-consuming, and we're always looking for ways to improve the onboarding experience. We also appreciate your feedback on pricing. Thank you for choosing Linnworks! JP John P. Director Wholesale Used the software for: 2+ years ### "Exceptional powerful software that grows your business" December 1, 2021 5.0 I've used them for 10+ years. It's a strategic and essential ingredient within my business. The team running it are innovative and ahead of the game. Pros Alot of work has gone into improving the system. I've used it for 10 years or so. It 100% stable and easily replaces 1-2 full time staff. The team behind it are constantly looking to improve and stay ahead of the game. Cons It has some niggles, like all software, but their support is exceptional 24 hr service literally. Alternatives considered [ChannelGrabber](https://www.capterra.com/p/137790/ChannelGrabber/) Reason for choosing Linnworks Far superior technology that grows with your business Switched from [Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/) Better value - you pay a fixed price, not a % of turnover. Review Source Response from Linnworks December 3, 2021 Hi John, Thanks so much for the positive review! We love hearing from our customers - especially those that have been with us for many years. We pride ourselves on key points you mentioned including innovativeness and excellent support so we really appreciate this being noticed. Thanks again for your feedback and kind words. Lucy Allen, Product Marketing Manager AL Antoine L. Company owner Consumer Goods Used the software for: 1-2 years ### "centralize sales from various channels - all fundamental improvement request are ignored " December 4, 2021 3.0 well, it has been helping to grow but the recurring lack of support and unclear development strategy is really turning this experience into a bitter one. Pros Centralize all our sales platforms....... Cons All fundamental improvement request are ignored. They release new functions update but these have bugs or design errors. Despiting reporting them and somehow confirmed, nothing has been done to fix them causing daily usage to be painful. Reason for choosing Linnworks all our sales channels were covered by the integration Review Source Response from Linnworks December 7, 2021 Hi Antoine, Thanks for your review, information like this enables us to improve both the product and service we provide for our customers so we appreciate your feedback. I've passed this onto the relevant teams. Thanks again, Lucy Allen, Product Marketing Manager MC Mark C. Marketplace Manager Retail Used the software for: Less than 6 months ### "Just starting the Linnworks journey...." November 29, 2021 5.0 Pros Serves as an integration between our legacy system and the ability to scale marketplace expansion. Cons Just getting to know the software, so difficult to say at this stage. Alternatives considered [Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/) Reason for choosing Linnworks The Linnworks team listened to my requirements and understood that our knowledge was limited, but offered the best solution at a competitive price. Review Source Response from Linnworks November 30, 2021 Hi Mark, Thanks for the review! It's great to hear about your positive experience as a new customer. We're excited to continue this journey with you. Thanks again. Lucy Allen, Product Marketing Manager KB Kristin B. Fulfillment Supervisor Cosmetics Used the software for: 2+ years ### "Kristin B.'s Linnworks Review" February 25, 2025 5.0 It's been a great experience so far. 10/10 would recommend Pros I loved how user friendly it is. I came into my role with hardly any experience in Linnworks, and have been able to execute my job with excellence. Additionally, I love the convenience of being able to set up Kits and easily manage them as well as edit the kits. Our other software we use for order management isn't as easy to use so that makes me specially grateful for skuvault/linnworks. Cons I noticed a couple times that when doing a transaction import "remove" it signified the import was successful but I later found out the hard way it was not. Although it could definitely be a user error rather than a system error. Review Source Response from Linnworks March 5, 2025 Thank you so much for your feedback! AB Amir B. Company Director Retail Used the software for: 2+ years ### "Good all round option" August 22, 2019 3.0 Overall an very good system especially when you take into account the cost of it compared to other systems. Does a lot but could still do thing better while providing important business task within the system. Pros \- Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices Cons \- System looks a little old - Can sometimes not works as you need - Feel like some processes could be simplified - poor reporting and unable to link to accounts well or without paying more Switched from [Cloud Commerce Pro](https://www.capterra.com/p/161987/Cloud-Commerce-Pro/) Cloud Commerce Pro was a poor system and they could not match anything they promised. Review Source RE Rita E. Beauty Advisor Cosmetics Used the software for: 1-2 years ### "Linnworks for me" May 12, 2025 4.0 My overall experience was great, I believe that this software helps out the company that I work for in a very positive manner and I will continue to use it to manage my inventory. Pros What I like most about Linnworks is that it makes my job easier when I am managing inventory, if I have a product that is overstocked by using Linnworks, I am able to manage my items seamlessly. Cons The only thing that I don't like is that this software is a bit expensive if you have a small business, it costs a bout 200 dollars a month. Review Source Response from Linnworks May 13, 2025 Hi Rita, thanks for taking the time to share your experience! It's fantastic to know that Linnworks simplifies your inventory management and helps you handle overstock effectively. We're always striving to make e-commerce easier, and your feedback validates that. We also appreciate your honest point about the cost for smaller businesses, and it's something we continuously consider as we develop our pricing and offerings. VR Verified Reviewer secretario escolar Accounting Used the software for: Less than 6 months ### "linnkworks" July 17, 2025 4.0 My overall experience with Linnkworks It's a robust tool that helps optimize e-commerce management, allowing online businesses to grow efficiently and scalably. Pros I particularly like Linnworks because it offers exceptional customer service, is very fast, and answers all questions. It also connects with various software and shipping companies Cons Linnkworks, when it comes to dropshipping businesses, has a very low profit margin, apart from competition for advertising space, but I understand that Linkworks needs to make a profit too. Review Source Response from Linnworks August 1, 2025 Thank you so much for your thoughtful review! We're thrilled to hear that you've had a great experience with our customer service and found Linnworks fast and responsive. We look forward to continuing to support your growth! VR Verified Reviewer VP of Innovation Food & Beverages Used the software for: 1-2 years ### "Great order processing solution for SME, but can be clunky" June 24, 2020 3.0 We outgrew the solution and found it increasingly frustrating to use. but it can get the job done for smaller businesses with lower volumes for sure. Pros Easy to set up and use. Proactive support. Low cost solution. Support many key sales channels OOTB. Cons Mapping skus by channel is clunky. Slow response on scheduled tasks. Occasionally unhelpful error messages. Clunky import and mapping via csv. Inventory control can create unexpected results at times. Review Source Mr N S. Consultant Accounting Used the software for: Less than 6 months ### "I'm leaving them because I need Xero integration built in" August 6, 2018 4.0 Ok, staff are nice but software lacks Xero functionality that I need. Pros Really helped me get control of the warehouse Cons Hard to update product data in bulk. The training materials online are not well organised and lack structure meaning you are dependent on support which is not amazing Review Source RP Richard P. Owner Retail Used the software for: 2+ years ### "I have used for over 7 years and is a good platform" October 27, 2023 5.0 Pros Linnworks has truly transformed the way I manage my e-commerce business. As an online seller with shops on eBay, Amazon, and Shopify, I needed a solution that could streamline my operations, and Linnworks was there. Cons Over the last 2 years I think they have been bought out and the prices are changing alot. Review Source Response from Linnworks November 2, 2023 Hi Richard, Thanks for the positive review. It's amazing to hear how Linnworks has transformed how you manage your business and streamlined operations. Regarding your second point, I just wanted to confirm that Linnworks haven't been bought out. We acquired SkuVault last year to extend our platform offering and it now sits under the Linnworks brand as an IMS and WMS product. Thanks again! NJ Nicolas J. Operations Director Consumer Electronics Used the software for: 2+ years ### "Reliable and pretty customizable" January 3, 2024 5.0 Pros It's able to cope with any volume whatsoever. Any spike or high volume and this software can deal with it. Cons The pricing is high, can be difficult to tweak for some less technical-minded people. Much preferred the desktop version to the cloud. Review Source Response from Linnworks January 20, 2025 Thank you for your review! We're glad to hear that Linnworks is reliable and can handle high volumes effectively. We appreciate your feedback on pricing and the intuitiveness of the product too. We're always looking for ways to improve the user experience and make Linnworks more accessible for all users. Thank you for choosing Linnworks! JR Joe R. Data Analyst Retail Used the software for: Less than 6 months ### "Just find something else" June 27, 2022 3.0 If I could go back, I would find a different order management system. At this point, it's far too late to stop deployment, but nothing about setting this up is easy. This experience has been very frustrating and I would not recommend this product to anyone. Pros If I had a small company and only a few orders to process a day, this would be fine. Cons This product makes scalability difficult an is not intuitive to set up. The Warehouse Management System is buggy as well as expensive. The customer support is very weak. Our rep doesn't seem to know anything. We had training sessions set up for weeks now, but no one has managed to learn anything. No one over there can seem to answer any questions let alone even reply to an email. Review Source IJ Ian J. Director of Sales Retail Used the software for: 1-2 years ### "Great product a a great price. Just what you need." March 26, 2016 5.0 Pros Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting. e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things Cons Some of the documentation does need updating, and a bit more input into their forums would be good. Review Source KB Krystal B. Accounting Associate Wine and Spirits Used the software for: Less than 6 months ### "takes some learning" January 12, 2023 4.0 Pros it gives you so much visibility into inventory Cons takes some learning time but I think it all depends on how you have it set up. Review Source AD Axelle D. CS and Supply chain Director Consumer Goods Used the software for: 1-2 years ### "Good Order Management System" February 26, 2025 4.0 Order processing is quite efficient and helpfull. Several tools and section would need updates or improvement, unfortunately the only way of getting these improvements is to report them, and wait for other users to vote for them...So there are plainty of update suggestions, and nobody take the time to read them and vote for them Pros Easy to connect with CMS and WMS, good documentation and customer support service Cons Inventory management and Purchase management have a lot of glitches and would need several updates/improvements. Also the merging, rules engine and modification tools in open orders could be improved Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) Reason for choosing Linnworks solution designed for our business model and size, sales rep were more convincing than competitors. Switched from [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Orderhive is not in the list, but it was our OMS. Orderhive was sunsetting, we had to find another OMS solution Review Source Response from Linnworks March 5, 2025 Axelle, this is great feedback, on both the product and the way product suggestions are voted for. We appreciate you highlighting these points, and we'll be sure to take them into consideration. JK Jordan K. Warehouse and Inventory Manager Retail Used the software for: Less than 6 months ### "It needs a sufficient mobile interface " February 25, 2025 2.0 We utilize Linnworks to manage the inventory of our Grocery Delivery Service. With the exception of managing random weight items, the application is adequate for tasks typically done from a desk at a computer. We find it to be very difficult, however, to execute tasks such as counting inventory, receiving/stock in, and scraps because we cannot have every employee carry laptops around the warehouse or in delivery vehicles. Pros The inventory interface is intuitive and easy to navigate. Ability to filter and sort is sufficient. It is also easy to adjust quantities, process scraps, and view your balances on hand from a PC or Laptop. Cons The mobile application is in BETA and has been for a long time. There is no way to efficiently use a handheld with Linnworks, and the mobile interface lacks most basic functionality altogether. This is a dealbreaker for me as it is wildly impractical to walk around a warehouse carrying a laptop to execute simple functions. Lastly, it does not support random weight inventory making it impossible to properly track inventory or variable weight items such as Meat or Produce. Review Source Response from Linnworks March 5, 2025 Thank you for your feedback! We'll take every word on board and have shared it with our team for consideration. We appreciate you taking the time to share your experience. EM Evan M. Owner Apparel & Fashion Used the software for: 2+ years ### "Big WMS ideas with no frills" February 25, 2025 5.0 The people are so nice and always will be quick to answer a help message or phone call. They schedule meetings with me whenever I request one and we are able to work through problems together. They are always so nice and helpful Pros The simplicity of skuvault makes it easy for anyone to use without much training. This is a huge time saver when on boarding new people. Anyone from front office to warehouse workers will be comfortable with skuvault in a short time. Cons The users being more to add on was a major annoyance but they have recently done away with that and now I have plenty users! Review Source Response from Linnworks February 26, 2025 Thank you so much for your positive feedback! We're thrilled you're finding SkuVault so easy to use and appreciate you choosing us. We're especially glad to hear you've had great experiences with our support team! RM Ryan M. Operations Manager Warehousing Used the software for: 2+ years ### "Simple...Maybe too simple" February 25, 2025 3.0 Our overall experience with Linnworks and Skuvault Core is that it has allowed us to continue to run an efficient team, but I am a little disappointed in the lack of customization that is allowed. Pros The parts of Skuvault Core that are necessary for our operations are fairly simple to learn. Scanning orders for Quality Control is simple enough that I can have a first time employee scanning in a matter of minutes. Cons Skuvault Core is not very customizable. As a 3PL we have lots of different clients who request specific things, and we are unable to do some of them as efficiently as we would like because of how rigid Skuvault Core is. Alternatives considered [VeraCore](https://www.capterra.com/p/134768/VeraCore-Fulfillment-Solution/) Reason for choosing Linnworks VeraCore had some promise, but the complexity was too much at the time. Skuvault Core was more simple and easier to get started with. Review Source Response from Linnworks March 5, 2025 Thank you for your feedback, Ryan! We'll take every word on board and have shared it with our team for consideration. We appreciate you taking the time to share your experience. CP Christie P. Director of Operations Retail Used the software for: 2+ years ### "Bugs need fixed" February 25, 2025 2.0 Communication when there is an issue is lacking. Takes many followups to be told that the issue is still being worked on. Pros That I am able to keep my inventory managed. Cons The Walmart portion of the account doesn't work properly. Orders are unable to be QC'ed and the product changes around every 10 mins by the system. Alternatives considered [Veeqo](https://www.capterra.com/p/150907/Veeqo/) Reason for choosing Linnworks Veeqo wasn't the right fit for our needs. Review Source Response from Linnworks March 5, 2025 Thank you for your feedback. We are sorry to hear about the integration issue and that you feel there have been a lack of pro-active communications. We will do our best to be better here. Please reach out to our support team directly so we can investigate the specific issues you're experiencing and work towards a resolution. NK Nia K. Director Retail Used the software for: 6-12 months ### "Good Product" May 14, 2025 5.0 Pretty good although sadly we didn't deploy in anger as the company did not continue after a few months of subscriptions Pros The ease of integration and use for stock control was impressive. The software took a while to learn but was very powerful Cons Cost of the product to implement was high upfront but the ongoing cost per month was fine and for what it provided was worthwhile Review Source Response from Linnworks July 24, 2025 Hi Nia, Thank you so much for taking the time to leave a review!! We are so pleased to that the implementation of linnworks is making a positive difference to you and your business We look forward to continuing to support you WM Will M. Vice President Warehousing Used the software for: 1-2 years ### "The Best Online Inventory System" February 13, 2025 5.0 Pros They truly get our business and our needs and execute! Cons The fact they didn't exist sooner very pleased with their platform. Alternatives considered [Descartes Sellercloud](https://www.capterra.com/p/160953/SellerCloud/) Reason for choosing Linnworks Features and ease of use and was well reviewed. Glad we did. Review Source Response from Linnworks February 26, 2025 Thanks for the review, Will! LC Lisa C. Creator Owner Retail Used the software for: 6-12 months ### "Order Management" November 21, 2025 4.0 I especially liked the order management program. The catalog inventory made the processing more streamlined. Pros I liked that it offered multiple options you could choose from as far as pricing. I also liked that it offered different options depending on exactly what you needed. Cons Any time you start working with a new program, it is slow and frustrating due to the learning curve. Review Source CG Christina G. Warehouse Lead Accounting Used the software for: 2+ years ### "Great system " February 26, 2025 5.0 Love it. It’s work great and easy to use. Pros The easy use of system. Would recon to anyone Cons Sometimes goes slow. Have no other issues Review Source Response from Linnworks March 5, 2025 Thank you! We're thrilled to hear you're finding the system easy to use and effective for your business! SH Sadie H. Owner operator Cosmetics Used the software for: 6-12 months ### "Flexible and personable " May 4, 2025 5.0 My experience with Linnworks has been great, and has helped me in many ways when it comes to my business. Pros Linnworks is user friendly and customizable. Cons I have no negative comments about linnworks. Review Source Response from Linnworks May 13, 2025 Hi Sadie, thank you so much for your review! Talk to a Capterra advisor for free and get results within 15 minutes.