--- title: "Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/123032/Nimble/reviews/" page_type: "reviews" language: "en" --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Nimble Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews CB Chelsea B Graphic DesignerGraphic Design, Self-employedUsed the software for: I used a free trial. “Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems.“ November 10, 2024 AA Alex A Peer support specialist, drug and alcohol counselorMental Health Care, 51 - 200 employeesUsed the software for: I used a free trial. “How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that.“ April 4, 2026 Abel A AgentHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it needs to improve its lead management, functionality and stability.“ October 11, 2023 BL Byron L BloggerInternet, 51 - 200 employeesUsed the software for: 6-12 months. “The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be using it within your organization (i.e., 5-person plan vs. 50-person plan).“ November 7, 2022 JM Jaime M Regional Sales ManagerIndustrial Automation, 201 - 500 employeesUsed the software for: More than 2 years. “Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management.“ January 8, 2025 DN Debbie N ManagerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.“ February 2, 2023 Sally K designerApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships.“ September 24, 2024 HS Harsha S Web DeveloperComputer Software, Self-employedUsed the software for: 1-2 years. “Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of a learning curve before they can be fully utilized.“ February 23, 2023 ## Showing most helpful reviews Showing 1-25 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joel B. Administrative Secretary Consumer Electronics Used the software for: 6-12 months ### "What I think about Nimble" February 18, 2023 4.0 I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online. Due to the removal of API access to CRM tools by both LinkedIn and Facebook, this is very crucial. I also frequently use the group chat and email tracking. Pros It is simple to use with a small learning curve that makes it easy to switch from other CRM software to Nimble Cons Nimble costs a lot of money. I understand how incredibly helpful the software is but a little reduction of their prices can help onboard more users. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Automation was mainly the issue for me. I would want to be able to generate sequences more automatically, but I was constrained by the time allotted for completion. I attempted to learn more about it, but I don't have the opportunity to change that aspect, so I didn't have the correct experience. Review Source WB Walter B. Director of Sales Computer & Network Security Used the software for: 1-2 years ### "Nimble is a great CRM for small and medium business." July 26, 2023 5.0 With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price. Pros Affordability, ease of use, importing/exporting data, and most of all tracking/forecasting using graphs. Cons At this moment Nimble has everything we need where we are at and we continue to grow. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and seem more functional for what we need without having to additional for some of the features we gained switching. Review Source VR Verified Reviewer Managing Director Real Estate Used the software for: 6-12 months ### "Private Commercial Real Estate Debt Company Reviews Nimble" June 23, 2015 3.0 We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin. Pros We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features. Cons 1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them. 3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't. Review Source Response from Nimble June 23, 2015 Thank you for taking the time to review Nimble. I want to address a few of the concerns you brought up in the Cons to help out. For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy. For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter. For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to care@nimble.com. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble. For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result. All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top. Best, Joseph JC JIm C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best of the best for newbies (oldies, too, maybe)" April 29, 2021 5.0 Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!? Pros It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature. Cons I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Nimble Ease of use, intuitive interface. It works how I work. Review Source AA Alhassan A. Research Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "If you can't afford to hire a systems administrator, Nimble can be a great substitute" June 11, 2021 4.0 My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free. Pros What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week. Cons Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Pricing considerations seemed to favor Nimble and they offered a lot of the options I needed at the time in their lowest priced subscription package, so I decided to go with them. Review Source YJ Yashovardhan J. Researcher Education Management Used the software for: 1-2 years ### "Best management and CRM platform" November 22, 2022 5.0 Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data. Pros There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers. Cons I didn't like that it was difficult to find contact information for people outside of my organization. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Nimble There are several reasons why we chose Nimble over Zoho CRM. First, Nimble offers a more affordable price for their CRM product. Second, Nimble has a more user-friendly interface and offers more features than Zoho CRM. Lastly, Nimble integrates with a number of popular business applications, making it easier to use for our team. Review Source JG Jeffrey G. Infrastructure Administrator Retail Used the software for: 2+ years ### "Nimble Storage - Best in class" November 7, 2019 5.0 We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support. Pros The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid. Cons There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers. Switched from [Data Infrastructure Management](https://www.capterra.com/p/118936/Cloud-ONTAP/) Netapp at the time could provide us with a solution that worked for our business Review Source KM Kayla M. Business Owner Accounting Used the software for: 1-2 years ### "Nimble Review: The Difference of Opinions with Business Owners " November 4, 2020 4.0 Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad. Pros The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application. Cons The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Nimble was perfectly priced and the customer service was absolutely wonderful. Review Source AP Anil P. Editor Entertainment Used the software for: I used a free trial ### "Creative Alliance Review" July 6, 2023 5.0 Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software. Pros We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner. Cons We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use. Reason for choosing Nimble After testing Nimble, it is much more simplistic and useful than others that we have used. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/) Nimble is much more easier to use after testing the software. Review Source Stacy C. Business Development Manager Internet Used the software for: Less than 6 months ### "Streamline your productivity" July 18, 2019 5.0 Good so far. Easy to use and is compatible with MS 365 Pros Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere! Cons They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted to try something more up to date with technology. Review Source VR Verified Reviewer Web Marketing Market Research Used the software for: 2+ years ### """""My review on Nimble""""" February 12, 2023 4.0 The software is comprehensive and offers a range of features and benefits, including contact management, social media integration, email management, sales and marketing automation, and reporting and analytics. Pros I particularly appreciate the reporting and analytics capabilities of Nimble. The software provides valuable insights into my customer relationships and interactions, allowing me to make data-driven decisions. Additionally, the sales and marketing automation tools, including lead capture, lead nurturing, and lead scoring, are a great asset in streamlining and optimizing my sales and marketing processes. Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within the software. Cons I am impressed with the software's ability to streamline and simplify my business processes, and I have found it to be a valuable tool for managing my customer and prospect interactions. Overall, I have no complaints about my experience with Nimble and am very satisfied with its performance. Review Source Rishiv R. Marketing Executive Information Technology and Services Used the software for: 1-2 years ### "Best CRM" April 20, 2022 4.0 I am having more and more great experience with this software by using it in daily basics. Pros The thing I like the most about this software is it is efficient and functional. I can see every bit of improvement and all data within few touches. Cons I feel for the beginners it is very difficult to understand and they get lost in this software. Can improve by making it more easy to understand and by solving this issue more clients can be drawn into this. Review Source Ahmed A. Marketing manager Internet Used the software for: 1-2 years ### "My review of the popular nimble app hastened it." February 3, 2023 4.0 Pros One of the great features of nimble is that I can merge all my accounts in a simple and easy way, and this helps me to access it easier, and among these features also is that it is an application that can be accessed from any device in the world and I am not restricted to only one device or computer, I can use it on any time and anywhere Cons The application is great and does not contain the negatives in an exaggerated way to present negatives about it, but I see that some destinations, especially the main ones, are a little crowded. This problem can be solved by making more than one other form to avoid crowding and facilitate use more compared to similar applications . Review Source Elijah J. Automation Engineer Financial Services Used the software for: 2+ years ### "Phenomenal software to increase power and agility in business management." May 24, 2023 5.0 Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize information and automate repetitive tasks, I can keep track of my contacts and pending tasks more efficiently. This has allowed me to dedicate more time to strategic and growth activities. In addition, it facilitates team collaboration by allowing all members to access the same contact database and share information transparently. This functionality has improved internal communication and increased the effectiveness of our joint commercial actions. Pros From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service. Cons Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality. Review Source Kate M. Founder Education Management Used the software for: 6-12 months ### "It's fine for social crm and selling. Don't try to get too creative with it." June 23, 2015 5.0 This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review. Pros Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work I can add notes to my students each time I work with them so I have a persistent record Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot. Cons My clients do not use twitter so that aspect is not essential for us. My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it. We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well. Review Source Response from Nimble June 23, 2015 Hi Kate, Thanks for taking the time to share your feedback about Nimble. Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users. For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities. Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level. If you're having any trouble setting up these features, please send me a message at care@nimble.com and my team will be happy to help. Best, Joseph RK Ross K. The Client Orchardist Used the software for: 2+ years ### "Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities." September 24, 2017 5.0 Pros 1\. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually. 2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available). You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them. While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble! Nimble has similar add-ins for GMail and MS Outlook 3. Having my e mail and calendar and CRM information in one place is invaluable. 4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists. 5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company. The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp. Nimble has all standard CRM functions. Cons The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs. While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble. Review Source Jolie G. CEO/President: Publisher / Editor in Chief Marketing and Advertising Used the software for: 2+ years ### "Nimble Review - gets me organized and productive!" August 7, 2018 5.0 I have been using nimble for the last few years. For the most part of i have been happy with them, and i tried quite a few before settling on Nimble, it simply had more than the others and had a great price that a small business like mine can afford. Pros I like that it has a great social relationship aspect, updates contact info, has the chrome and other browser plug-ins. Its platform is really nice and unlike others that come off clunky. Cons I think the mobile app needs some additional features that would make it easier to work from it when on the road. The tasks would be better if they had a drag and drop feature it would speed things up when needing to reschedule an entire day or 2 of tasks. Also on the pricing for multiple users, it doesn't make sense that when you add more users - you get charged for the additional user but your caps (max contacts, etc) do not go up. Review Source Response from Nimble August 10, 2018 Hi Jolie, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to build a record of your contacts based on their social profiles that Nimble is able to pull in based on the information that you have provided about your contacts. We recently released the Nimble 3.0 update for iOS users. We would be happy to share more about what you can accomplish using the Nimble mobile app for users that are on the go. If you were interested, please reach out to us at care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja Tolu A. Digital Marketing Strategist Internet Used the software for: 6-12 months ### "An easy tool for managing my contacts" November 26, 2021 5.0 I like the features of Nimble and is one of the best CRM tools out there. Its integration with Google workspace and Microsoft 365 is really cool, but its integration with Facebook and LinkedIn isn't as good as it used to be. The interface is intuitive and when it comes it to prospecting and finding new contacts, it is one of my favourite tool. Pros Easy integration with Google workspace and Microsoft 365 Easily import data from excel, gmail, outlook and some social media sites like twitter, LinkedIN Easily add new contacts from across the web Provides me all the data I need about my contacts like finding a social media profile match and other details that can help me prospect better to new clients. It keeps all the communication that I have with my contact so I can easily find pout what stage of negotiations I am in with a new client. I like that the today dashboard is widget-based, as I can easily customise it to suit to my working needs. Cons I could easily link my Facebook account to Nimble and message my contacts directly from Nimble but this feature isn't available anymore. It exports my data and sends it to my email. I believe it should give me the option to have it downloaded straight to my system not just only sending to my mail. There is a limit to the numbers of contact I can store on nimble Review Source ALPER K. Senior Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Great Product" December 15, 2021 3.0 I have been using Nimble for customer relationship management software. Apart from the price, I can say that it is best among other in the industry. Pros \* Performance is really amazing. You can get response without waiting. \* Monitoring application is great \* Reporting is satisfied, \* Customer service quality is good. They can give you responses in hours, \* Also technical support quality is good. Cons \* Unfortunately the price is very high. \* User interface could be better. Review Source MS Mike S. President Computer Software Used the software for: 1-2 years ### "Best Thing/Worst Thing" December 28, 2016 4.0 Nimble is a great little CRM that does a nice job of dealing with social media when compared to other solutions I have looked at. However, there are some "sore thumb" issues and missing features that leave me constantly wishing for more. One of it's best features is its Chrome plugin that allows you to grab contacts when you visit web pages like LinkedIn, Facebook, Twitter, etc. However one of the worst features is that the plugin often does not work correctly and have some maddening aspects to it that cause you to loose information you've just entered and/or makes it difficult to capture the lead. Most all of these would be easy to fix if they just listened to customer complaints and prioritized fixing these issues. Another annoyance is that today I have far more channels for communications with people besides just Facebook, Twitter, and LinkedIn. The biggest one for me is Slack. Yet Nimble captures none of my discussions with Slack users so Nimble cannot capture any communication with anyone I am on a shared Slack (examples: https://make.wordpress.org/chat/, https://poststatus.com/club/, and http://tech404.io/) even though 100% of it is typed! Another major annoyance of a minor (easily fixed) issue is that Nimble captures URLs for you but does not check to see if they shortened. So Nimble captures, stores and displays http://t.co/iIrGzB9fzr for Microsoft instead of https://www.facebook.com/Microsoft like it should. And if I manually replace it Nimble will put http://t.co/iIrGzB9fzr back the first chance it gets! (I reported this problem well over a year ago and was told there was no way to solve this. Well I am a web developer and this is a trivially easy to solve it, their support just was not technical so decided to give me the "easy" answer.) After ranting, let me say I love how Nimble generally will find and present most social URLs for a contact or company once you've entered one of them. I assume that if one of their other customers has previously added the company or contact then they give me the benefit of not having to research them again too. (Some people might not like that they seem to use data this way but I do not mind it.) All in all, I am still happy with my selection I just wish they would address these issues which should be really easy to fix (except for Slack integration, and that should not be terribly hard.) Pros The Chrome Plugin The auto-aggregation of social media accounts Cons The Chrome Plugin The brain-deadness of the auto-aggregation of social media accounts Lack of integration with Slack Review Source Esther T. Journalist Broadcast Media Used the software for: Less than 6 months ### "Modern tool for business" February 27, 2022 5.0 It has always done most of our work by integrating with other apps like calendars and help to close business deals faster. Pros Nimble app is an easy to use tool. It's a great tool to engage with customers and maximize sales. You can always have your customers whenever you want anywhere because you can easily access them especially with the mobile app. Cons The free trial lasts shortly. They could have made it thirty days before the user starts to purchase. Review Source Stan R. LinkedIn Consultant & Social Media Strategist Used the software for: 2+ years ### "I thoroughly enjoy using Nimble and its widgets." April 9, 2018 5.0 Helps me organize my contacts for staying in touch. I can interact with a person by email or social channels from within Nimble. I can email relevant information to groups and track the results which is extremely helpful. Pros What I like most is that Nimble does the work in terms of populating lead information on its own. This saves me a great deal of time and provides information I would not otherwise have found. I also appreciate the ability to view an individual's social activity and interact with them through Nimble. Another powerful feature for me has been the ability to send group emails and view results. Cons When editing Notes I wish I could expand the box for viewing notes in order to make it easier to type and view notes. Review Source Response from Nimble April 25, 2018 Hi Stan, Thanks for your positive feedback about our social integration which enables you to gather insights on potential and existing leads as well as our group messaging feature with open and click tracking. We're so happy you are enjoying these features! I will be sure to share your feedback regarding notes with our Product team. Cheers, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com JD James D. Director Computer Software Used the software for: 1-2 years ### "Great Integration with Outlook 365." August 11, 2018 5.0 As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better. Pros I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble. Cons I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue. Review Source VR Verified Reviewer Co-Founder Used the software for: 2+ years ### "Invaluable tool with strong feature set" April 5, 2018 5.0 Candidate tracking and tagging. Pros The overall layout of the candidate view is very intuitive and easy to use. I also like the search functionality. Very powerful, esp with proper keyword tagging. Cons Integration with LinkedIn used to be better. We used to be able to pull full profiles easily. now it often does not work and you need to select the persons name to grab their info, but it does not always work. I realize LinkedIN might have shut down part of the their API, but perhaps the data could be scrapped? Review Source Response from Nimble June 14, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how intuitive Nimble is in locating your contacts social profiles based on the information that you provide us with. LinkedIn made the decision to close their API closing all access to 3rd parties. However, you can definitely download the Nimble Contact Add-in to your browser in order to locate information about your contacts and add it directly to your Nimble account. Best, Olivia Nimble Customer Success Ninja VR Verified Reviewer General Manager Information Technology and Services Used the software for: 1-2 years ### "Nimble the platform that uniquely manages customer relationships" April 10, 2021 5.0 Initially we ran Nimble to manage our customer database, since we did not have a platform that was responsible for recording the data of business contacts, however Nimble offered us much more than data management, it also provided us with sales information, integration with multiple tools to import data without having to hire another platform to help us keep the satisfaction of our customers up to date Pros Nimble is a platform that is responsible for managing relationships, as it has multiple intelligent functions that monitor and nurture business contacts providing extensive conversations, Nimble focuses most of its functions in the organization of data, sales information, customer commitments, as well as easily import contact information through Gmail, Yahoo, Outlook, Facebook, LinkedIn, Skype, managing to keep data and customer records fully updated Cons Mainly among the features that I dislike about Nimble is that it does not have a technical support via telephone obstructing a real-time interaction solution to solve any problem caused with data management, however this platform has many positive features so it is good to run it Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.