# Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Reviews of Nimble Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews CB Chelsea B Graphic DesignerGraphic Design, Self-employedUsed the software for: I used a free trial. “Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems.“ November 10, 2024 AA Alex A Peer support specialist, drug and alcohol counselorMental Health Care, 51 - 200 employeesUsed the software for: I used a free trial. “How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that.“ April 4, 2026 SB Sarah B Freelance writerConsumer Services, Self-employedUsed the software for: Less than 6 months. “I love how I can see all my data and contacts along with the history of everything that I upload anyway into my system and use for easy processing and integration of my company like emails and such.“ June 21, 2023 BL Byron L BloggerInternet, 51 - 200 employeesUsed the software for: 6-12 months. “The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be using it within your organization (i.e., 5-person plan vs. 50-person plan).“ November 7, 2022 AF Agustin F Market Research Market Research, 51 - 200 employeesUsed the software for: More than 2 years. “I like it because this software has tools such as Kanban boards, analysis dashboards, and other resources to help users plan and manage projects effectively.“ June 22, 2023 DN Debbie N ManagerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.“ February 2, 2023 Abel A AgentHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it needs to improve its lead management, functionality and stability.“ October 11, 2023 SB Sarah B Freelance writerConsumer Services, Self-employedUsed the software for: Less than 6 months. “I feel like it’s a little too pricey for me comparing it to the other companies.“ June 21, 2023 ## Showing most helpful reviews Showing 1-25 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edwin O. Administrative Assistant Information Technology and Services Used the software for: Less than 6 months ### "Best tool that makes delivery of service to customer simple, easy and effective." July 20, 2021 4.0 It has helped me a lot in interacting with my customers thereby tracking the relationships between each other and mostly it has helped in securely storing information about my customers . Pros First this software not only helps in customer delivery but also it helps in storage and track of customer details where they are the relationships and what they ae doing. Next the layout of this nimble is not only nice and simple but also it has no difficulty in learning. Lastly it does not only track but keeps history of the last customer you interacted with. Cons Since I have not used for a long time, it is hard for me to say negative side of this software but there is this issue that it requires to reload the page every time I use the shortcut to move back. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble It is because its best for customer delivery and most importantly its pricing option is favorable. Review Source WB Walter B. Director of Sales Computer & Network Security Used the software for: 1-2 years ### "Nimble is a great CRM for small and medium business." July 26, 2023 5.0 With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price. Pros Affordability, ease of use, importing/exporting data, and most of all tracking/forecasting using graphs. Cons At this moment Nimble has everything we need where we are at and we continue to grow. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and seem more functional for what we need without having to additional for some of the features we gained switching. Review Source VR Verified Reviewer Digital marketing Business Supplies and Equipment Used the software for: Less than 6 months ### "User-friendly" February 5, 2024 3.0 Its totally good and amazing software that you relay on. Pros It build with strong and better relationship with customer. Cons Its very fit the gap of every trends since it is user friendly that accommodate customer. Review Source JC JIm C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best of the best for newbies (oldies, too, maybe)" April 29, 2021 5.0 Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!? Pros It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature. Cons I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Nimble Ease of use, intuitive interface. It works how I work. Review Source AA Alhassan A. Research Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "If you can't afford to hire a systems administrator, Nimble can be a great substitute" June 11, 2021 4.0 My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free. Pros What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week. Cons Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Pricing considerations seemed to favor Nimble and they offered a lot of the options I needed at the time in their lowest priced subscription package, so I decided to go with them. Review Source YJ Yashovardhan J. Researcher Education Management Used the software for: 1-2 years ### "Best management and CRM platform" November 22, 2022 5.0 Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data. Pros There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers. Cons I didn't like that it was difficult to find contact information for people outside of my organization. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Nimble There are several reasons why we chose Nimble over Zoho CRM. First, Nimble offers a more affordable price for their CRM product. Second, Nimble has a more user-friendly interface and offers more features than Zoho CRM. Lastly, Nimble integrates with a number of popular business applications, making it easier to use for our team. Review Source Juan M. Growth Marketer Marketing and Advertising Used the software for: Less than 6 months ### "A Social CRM that Seem Too Good To Be True (and is not) " August 31, 2021 2.0 As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases as it claims. Pros It counts with basic CRM functionalities. It integrates some of leads data from different social channels Cons Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver. Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We needed a CRM that allow us to improve our prospecting and lead enrichment process Review Source DENNIS A. STUDENT E-Learning Used the software for: 6-12 months ### "Organization at Your finger tips " November 19, 2019 4.0 Using Nimble for close to one year has been exhilarating. Arranging my tasks and duties has turned out to be an interesting part of my daily routine thanks to Nimble. I would definitely advise any serious and focused manager or organizer to use the software for better outcomes. Pros Nimble is an excitingly easy software to install, use and set up for use. It comes as a very important tool to organize various tasks about the operations of the organization and employees. The user interface is attractive and makes managing tasks an interesting task always Incase of any mishaps or faults, the support team of Nimble is always ready to respond to clients' needs and questions and address them appropriately. This is one very strong bargaining point for its developer. Cons The software needs to provide NFS or CIFS straight from storage and omit the need to have multiple fragmented file servers. Otherwise, the Software is perfectly in order. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Nimble It is easy, cheaper and readily available. Furthermore, the output is tangible and perfect. Review Source Joel B. Administrative Secretary Consumer Electronics Used the software for: 6-12 months ### "What I think about Nimble" February 18, 2023 4.0 I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online. Due to the removal of API access to CRM tools by both LinkedIn and Facebook, this is very crucial. I also frequently use the group chat and email tracking. Pros It is simple to use with a small learning curve that makes it easy to switch from other CRM software to Nimble Cons Nimble costs a lot of money. I understand how incredibly helpful the software is but a little reduction of their prices can help onboard more users. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Automation was mainly the issue for me. I would want to be able to generate sequences more automatically, but I was constrained by the time allotted for completion. I attempted to learn more about it, but I don't have the opportunity to change that aspect, so I didn't have the correct experience. Review Source Stacy C. Business Development Manager Internet Used the software for: Less than 6 months ### "Streamline your productivity" July 18, 2019 5.0 Good so far. Easy to use and is compatible with MS 365 Pros Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere! Cons They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted to try something more up to date with technology. Review Source GM Gretchen M. Co Owner Food & Beverages Used the software for: Less than 6 months ### "I love Nimble" May 8, 2024 5.0 I have had a great experience using Monday and I will to continue to use it and tell all of my friends and family How well it works for me and my business associates Pros I like how easy this is to use and get started. Doesn't take much time or effort to get a lot out of it. Securely manages my day. Cons I hadn't heard much about it before I tried the product. Review Source Scott A. G. owner Media Production Used the software for: 2+ years ### "Nimble...pretty solid CRM" January 14, 2020 4.0 Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building. Pros Nimble is able to keep track of, organize, schedule, and prioritize a vast number of contacts, prospects, clients, and colleagues which I would not otherwise be able to do effectively. The interface presents a wealth of information about each of the entries and is customizable, so I can choose what is most important to see and what is not. I like the social media search features, which have been steadily improving, as they provide multiple opportunities and reasons for regular contact. Being able to create email templates is also a big time saver, especially when making several new contacts a week. And these same templates make it much easier to keep in regular contact as each prospect is funneled toward the ultimate goal of becoming a client. Cons I've struggled with some of the manual features of social media integration within Nimble. When Nimble auto-detects a social media profile (or profiles), the integration is much more useful. If I have to input the address for the social media profile manually, then the integration is much more bare-bones. One of the features of Nimble that can be useful is a calendar integration that prompts for information regarding what was useful during a particular event. However, this integration very often asks about personal calendar events which have no bearing on customer relations and are not very useful for business building. I have not yet figures out how to select which calendar events should receive these post event prompts and which ones should not. So, this particular calendar integration has become somewhat instrusive and not easily mitigated. Review Source DN Debbie N. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Nimble from a Person who is not techie" February 2, 2023 5.0 Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps keep teams organized and ensures tasks are completed on time. Improved Communications: Nimble makes it easy for teams to communicate with each other. It provides an integrated messaging platform and allows users to have conversations in real-time. By streamlining collaboration and automating processes, Nimble can help teams increase their productivity. It makes it easier to identify and address bottlenecks, which can lead to improved efficiency and performance.Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. Nimble provides powerful tools to help you track customer interactions and sales pipelines in real-time. Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. Nimble offers customizable reporting and dashboard options to give you complete visibility into your sales and customer data. Nimble’s highly intuitive user interface makes it easy to use and navigate, even for those with limited technical expertise. Service, Support Pros users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes. Cons Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms. Review Source iM ibrahem M. nursing specialist Health, Wellness and Fitness Used the software for: 2+ years ### "The best contact management app to help you become more productive" April 22, 2023 5.0 You can use several smart devices at the same time or be a person who likes to change his phone every once in a while and your contact lists are indispensable on any device. You do not want to lose any number registered on your phone, which is what the Nimble contact management application does as a basic task, with the possibility of deleting duplicate names and purifying and classifying the list.In addition, you can easily classify, filter and modify your mobile contact lists and then export them in several formats or send them to another mobile you use. It is very excellent in contact management tools and is preferred by entrepreneurs as well in recording data and phone numbers and reusing it in social media platforms and advertisements. There are several advantages that prompt you to use the Nimble application to manage contacts on your mobile phone now. Pros It is the right application for you as it allows you to store all your contacts under one umbrella. Cons Unfortunately, it is not a completely free app Review Source Richard T. IT Business Growth Expert Used the software for: 2+ years ### "Great Social CRM system for industry experts, consultants and coaches" February 8, 2018 5.0 Easily keep track of important relationships. Reminders to stay in touch with people. Strong integration with Google Apps. Pros I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion. In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships. Cons The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access. The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more. Review Source Response from Nimble June 6, 2018 Hi Richard, Thanks for sharing your feedback with us. :D We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble. At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API. However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn! Best, Olivia Jeff P. President Marketing and Advertising Used the software for: 2+ years ### "A must for any small business owner" December 14, 2016 5.0 I have provided my clients with many options over the years relating to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the bells and whistles, Nimble has focused on the features that most sales and business people require to maintain, grow and nurture relationships. I highly recommend Nimble. Pros Ease of use. Teams can easily adopt and use. Works with Gmail and Chrome Can create other rules within Zapier Great interface Cons Does not sync with other programs real efficiently. (For example, if I create a tag such as Newsletter to sync with my marketing automation system, if it's not done at the inception of creating the contact it will not sync. Not good. ) I also would like to see the ability to create an email signature with logo and links that is more robust than entering HTML code. It would also be nice it automatically created a contact in Google Contacts as well so you could easily sync both Nimble and Google Contacts. Review Source Response from Nimble December 15, 2016 Hi Jeff, Thanks so much for sharing your review of Nimble! We're very glad to hear that Nimble's ease of use helps you to share it with others. :) With regards to syncing contacts, have you checked out our integration with PieSync? This enables an automatic, two-way syncing of your contacts between Nimble and Google Contacts, as well as many other apps! Learn more here: http://help.piesync.com/connector-apps/nimble Having a more robust built-in email signature feature would be a great addition to Nimble, and we will be sure to share this with our Product team for consideration! If you have any questions, please feel free to reach out to care@nimble.com, and we'll be happy to assist! KH Katy H. Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Nimble is a time saver" January 19, 2022 5.0 Nimble allowed our company to reach new prospects and acquire more new clients without spending a fortune. Easy to use easy to add to other programs. Our sales force loves it Pros The way we could use pipelining to reach new clients and then use other features to track sales and new sign ups Cons Nothing I disliked It is easy fool proof and builds your client list Reason for choosing Nimble Na Review Source Jolie G. CEO/President: Publisher / Editor in Chief Marketing and Advertising Used the software for: 2+ years ### "Nimble Review - gets me organized and productive!" August 7, 2018 5.0 I have been using nimble for the last few years. For the most part of i have been happy with them, and i tried quite a few before settling on Nimble, it simply had more than the others and had a great price that a small business like mine can afford. Pros I like that it has a great social relationship aspect, updates contact info, has the chrome and other browser plug-ins. Its platform is really nice and unlike others that come off clunky. Cons I think the mobile app needs some additional features that would make it easier to work from it when on the road. The tasks would be better if they had a drag and drop feature it would speed things up when needing to reschedule an entire day or 2 of tasks. Also on the pricing for multiple users, it doesn't make sense that when you add more users - you get charged for the additional user but your caps (max contacts, etc) do not go up. Review Source Response from Nimble August 10, 2018 Hi Jolie, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to build a record of your contacts based on their social profiles that Nimble is able to pull in based on the information that you have provided about your contacts. We recently released the Nimble 3.0 update for iOS users. We would be happy to share more about what you can accomplish using the Nimble mobile app for users that are on the go. If you were interested, please reach out to us at care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja Tolu A. Digital Marketing Strategist Internet Used the software for: 6-12 months ### "An easy tool for managing my contacts" November 26, 2021 5.0 I like the features of Nimble and is one of the best CRM tools out there. Its integration with Google workspace and Microsoft 365 is really cool, but its integration with Facebook and LinkedIn isn't as good as it used to be. The interface is intuitive and when it comes it to prospecting and finding new contacts, it is one of my favourite tool. Pros Easy integration with Google workspace and Microsoft 365 Easily import data from excel, gmail, outlook and some social media sites like twitter, LinkedIN Easily add new contacts from across the web Provides me all the data I need about my contacts like finding a social media profile match and other details that can help me prospect better to new clients. It keeps all the communication that I have with my contact so I can easily find pout what stage of negotiations I am in with a new client. I like that the today dashboard is widget-based, as I can easily customise it to suit to my working needs. Cons I could easily link my Facebook account to Nimble and message my contacts directly from Nimble but this feature isn't available anymore. It exports my data and sends it to my email. I believe it should give me the option to have it downloaded straight to my system not just only sending to my mail. There is a limit to the numbers of contact I can store on nimble Review Source ALPER K. Senior Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Great Product" December 15, 2021 3.0 I have been using Nimble for customer relationship management software. Apart from the price, I can say that it is best among other in the industry. Pros \* Performance is really amazing. You can get response without waiting. \* Monitoring application is great \* Reporting is satisfied, \* Customer service quality is good. They can give you responses in hours, \* Also technical support quality is good. Cons \* Unfortunately the price is very high. \* User interface could be better. Review Source MS Mike S. President Computer Software Used the software for: 1-2 years ### "Best Thing/Worst Thing" December 28, 2016 4.0 Nimble is a great little CRM that does a nice job of dealing with social media when compared to other solutions I have looked at. However, there are some "sore thumb" issues and missing features that leave me constantly wishing for more. One of it's best features is its Chrome plugin that allows you to grab contacts when you visit web pages like LinkedIn, Facebook, Twitter, etc. However one of the worst features is that the plugin often does not work correctly and have some maddening aspects to it that cause you to loose information you've just entered and/or makes it difficult to capture the lead. Most all of these would be easy to fix if they just listened to customer complaints and prioritized fixing these issues. Another annoyance is that today I have far more channels for communications with people besides just Facebook, Twitter, and LinkedIn. The biggest one for me is Slack. Yet Nimble captures none of my discussions with Slack users so Nimble cannot capture any communication with anyone I am on a shared Slack (examples: https://make.wordpress.org/chat/, https://poststatus.com/club/, and http://tech404.io/) even though 100% of it is typed! Another major annoyance of a minor (easily fixed) issue is that Nimble captures URLs for you but does not check to see if they shortened. So Nimble captures, stores and displays http://t.co/iIrGzB9fzr for Microsoft instead of https://www.facebook.com/Microsoft like it should. And if I manually replace it Nimble will put http://t.co/iIrGzB9fzr back the first chance it gets! (I reported this problem well over a year ago and was told there was no way to solve this. Well I am a web developer and this is a trivially easy to solve it, their support just was not technical so decided to give me the "easy" answer.) After ranting, let me say I love how Nimble generally will find and present most social URLs for a contact or company once you've entered one of them. I assume that if one of their other customers has previously added the company or contact then they give me the benefit of not having to research them again too. (Some people might not like that they seem to use data this way but I do not mind it.) All in all, I am still happy with my selection I just wish they would address these issues which should be really easy to fix (except for Slack integration, and that should not be terribly hard.) Pros The Chrome Plugin The auto-aggregation of social media accounts Cons The Chrome Plugin The brain-deadness of the auto-aggregation of social media accounts Lack of integration with Slack Review Source AM Andres M. Research Civil Engineering Used the software for: 6-12 months ### "Nimble Review " April 17, 2024 5.0 Overall I will give Nimble 4 out of 5 stars Pros Easy to use and very intuitive, for sales tracking it saves you a lot of money and is great for lead management Cons Sometimes their customer support team is a bit slow in their response Review Source AF Agustin F. Market Research Market Research Used the software for: 2+ years ### "Business management at the level of organizations " June 22, 2023 5.0 Nimble software is a quality technological solution for business management. All in all, the investment of time and resources in this tool is worth it, since it offers numerous advantages to improve the efficiency and productivity of your company. Pros I like it because this software has tools such as Kanban boards, analysis dashboards, and other resources to help users plan and manage projects effectively. In addition, Nimble software also allows you to automate tasks such as sending and tracking emails, recording data, and performing other functions that require time and attention. Cons To use this tool effectively, it is necessary to invest some time in understanding its functionalities but it is still one of the best of its kind. Review Source KS Kurt S. Owner Management Consulting Used the software for: 2+ years ### "Great when it connected to FB/Linkedin, tagging worked and we could trust the export to MailChimp" September 18, 2017 4.0 All the benefits are gone with no real connection to FB and Linkedin and that we cannot trust the tagging and export to MailChimp works. And I'm not sure that we are allowed to use your software when EU/GDPR General Data Protection Resolution will be enforced in May 2018. Pros Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning. Cons That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years. Review Source Response from Nimble September 21, 2017 Hi Kurt, Thanks for sharing your review of Nimble. I can assure that all feedback and feature requests, we receive have been shared with our Product team to further improve our CRM. Most of the key features we introduce have come from the feedback of our users, therefore, any feedback you give us is definitely taken into consideration. Although we are not always able to deliver on every feature request, all request are documented and shared with the team! I would love to understand more about the issues you are experiencing with tags and exporting contacts from Nimble to MailChimp, I'm sure any issues you are experiencing can be resolved by our Care Team! We would also be happy to share insight on how to use your LI/FB accounts with Nimble :) Additionally, we are compliant with all EU laws. View our Privacy Policy here: http://www.nimble.com/company/privacy/ Feel free to reach out to us at care@nimble.com where we can better assist. Best, - Samantha Ross K. Executive Agent Management Consulting Used the software for: 1-2 years ### "Nimble - Easy to Use, Awesome features" June 21, 2015 5.0 I use Nimble for the usual CRM features, lists, opportunities, Email, follow-ups. However, the key benefit for me is the ability to see contact's details in one place, see and send emails from within Nimble. See and share social media posts by person and more. Including scheduling. The really awesome feature is the new Nimble Smart App for Browsers. I'm Chrome a lot particularly in social media. The ability to highlight a person's name then Nimble builds a profile before your eyes based on their on-line presence is so useful and time saving. Then, I can add them to Nimble on the click of a button and edit the details. No need to open Nimble. Then, I can send them a message or add a note, task or opportunity. Again without going into Nimble itself. You can also do similar stuff from within Hootesuite. Nimble is so good at helping you build contact relationships in real time. It saves time because you can access so much from your browser or within Nimble itself. It has lots of connections. Nimble is a really great CRM if you want standard CRM features plus interactivity through social media. Pros Simple to set-up Intuitive to use "Today Page" gives you the quick of what is happening and what needs to happen. Nimble Smart App for Browsers Ability to add customise fields Mobile app useful when on the road. Cons Email is a little basic for formatting. Lack of link to Outlook Calendar Can't crate a report on Birthdays even they are displayed Can't set contacts as private. Despite these points I highly recommend Nimble for people wanting to proactively build relationships bases on the fullest possible information yet still use standard CRM features. Review Source Response from Nimble June 22, 2015 Thank you for the review, Ross! We appreciate having you as a Nimble user and advocate! Similar Products Featured