# EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZO the right Asset Tracking solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

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EZO

4.6 (1543)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 21st, 2026

# Reviews of EZO

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

Comprehensive inventory control features

93% positive reviews out of 347

Most reviewers indicate inventory management is robust, enabling real-time tracking, categorization, and efficient reporting across multiple locations.

John R

TechOps lead, 51 - 200 employees.

"It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system."

Slow loading and navigation delays

54% negative reviews out of 76

Some users report performance and speed issues, noting slow load times, laggy navigation, and time-consuming processes, especially on mobile.

Shannon N

IT Manager, 1,001 - 5,000 employees.

"We can only request the audit 25 lines at a time so that is time consuming."

Streamlined and intuitive experience

95% positive reviews out of 296

Most reviewers find ease of use essential, highlighting straightforward setup, simple navigation, and user-friendly workflows for daily tasks.

Occasional glitches and instability

50% negative reviews out of 60

Some reviewers find bugs and issues occur intermittently, including app crashes, minor glitches, and occasional connectivity or stability problems.

Flexible and detailed asset tracking

97% positive reviews out of 111

Most reviewers describe asset tracking as highly customizable, efficient, and reliable for monitoring assets’ locations, assignments, and histories.

Cumbersome and inconsistent search

48% negative reviews out of 58

Some users report search functionality is difficult, with limited filtering, inconsistent results, and challenges finding specific items or images.

Nick B

Office Assitant, 2 - 10 employees.

"The items have images in the search bar but I can't see them in the search results unless I open up that asset."

## Showing most helpful reviews

Showing 1-25 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Omar E.  
Services and consulting in the field of information technology  
Computer Software  
Used the software for: 2+ years

### "Inventory tracking that can be customised for a variety of applications"

June 6, 2023

4.0

Pros

The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes.

Cons

The web layout still needs some work to make it more user-friendly.

Review Source

AB

Alok B.  
Lead Analyst  
Investment Management  
Used the software for: 1-2 years

### "Impressive Asset Management Software"

January 24, 2025

5.0

The overall experience with the product is positive. We have used this product in our organization for the last year and have an impressive user experience. The company addresses user feedback and adds features as requested. Their field agents are also friendly and supportive.

Pros

The multi-type asset tracking feature is my favorite as it doesn't restrict us to 1 or a few methods to track assets. Also, the Customer Reporting and analytics feature adds much value to the platform for the users.

Cons

Customer Support can improve. It should provide 24X7 CS for the customers.

Review Source

JF

Javier F.  
Partners Responsible  
Consumer Electronics  
Used the software for: 1-2 years

### "EZOfficeInventory is a game-changer for keeping track of office equipment and inventory. It’s made my job so much easier!"

September 25, 2024

3.0

Pros

I love how easy it is to check in and check out equipment, and the mobile app is super handy for on-the-go access.

Cons

The report customization options are a bit limited, and I wish there were more integrations available with other software we use.

Review Source

AF

Angel F.  
IT Manager  
Automotive  
Used the software for: 1-2 years

### "EZOfficeInventory makes tracking our office equipment a breeze!"

November 21, 2024

5.0

Pros

The software is intuitive and keeps everything organized. It's easy to use and saves us time.

Cons

The reporting features could use some improvement, and it would be helpful to have more customization options.

Review Source

JPE

John Philip E.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Great Asset Tracker"

December 12, 2024

5.0

It's easy to navigate and fill-up; no difficulties encountered along the way.

Pros

They are up to date in tracking borrowed assets and well-organized as well

Cons

So far, I haven't encountered any issue with EZOfficeInventory yet. So, none.

Review Source

CH

Chaya H.  
Speech Pathology  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great for organizing"

January 6, 2025

5.0

Pros

Made it so easy to know what materials were available. I could even reserve in advance to make sure I have what I need for work!

Cons

Can be a bit difficult to search with similar materials.

Review Source

BA

Bakhtiyar A.  
QA Technician  
Computer Games  
Used the software for: Less than 6 months

### "IT Asset Management on EZOfficeInventory"

January 22, 2025

5.0

It was pretty well generally, I wouldn't say any specific point that I didn't like

Pros

It allows user to use the application without any difficulity and does not use any complex systems.

Cons

It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything

Review Source

DC

Donnathan C.  
MultiMedia  
Photography  
Used the software for: Less than 6 months

### "Best Product "

December 12, 2024

5.0

I think they are phenomenal with the inventory and all of the equipment are really well provided

Pros

They have many high quality equipments and are very usable

Cons

Is that the guide is very well provided with mostly me having to figure it out on my own

Review Source

TR

Teana R.  
School Operations Manager  
Education Management  
Used the software for: 1-2 years

### "EZ Office Readiness "

October 9, 2024

5.0

Experience has been great and helped me to stay organized with school technology.

Pros

The organization of the website and the easiness to find device information.

Cons

Checking Devices in and out. Assigning chrome books to teachers.

Review Source

SJ

Samantha J.  
Project coordinator  
Construction  
Used the software for: 2+ years

### "Welovebuildertrendatgooddeedspainting"

September 25, 2024

5.0

I got to use this to implement a whole inventory system for a painting company. It was a great experience for me, the company president, and the crew. Knowing what you have and what you need saves so much time and helps you save resources.

Pros

I love the different options and versatility for each product type you can really keep track of everything from expenses to quantities, it keeps things super efficient in our business!

Cons

Nothing really I even enjoyed the training

Review Source

NG

Nick G.  
Assistant Accountant  
Automotive  
Used the software for: Less than 6 months

### "Penske Australia review"

July 25, 2024

5.0

Very positive. The system is great for what our company requires, which is asset label printing and asset management.

Pros

Ease of use and set up for our asset management requiements.

Cons

That I can't customise the depreciation rate to calculate it daily.

Alternatives considered

[Reftab](https://www.capterra.com/p/136727/Reftab/)

Reason for choosing EZO

EZO was easier to use, especially when it came to mass importing items

Review Source

MAI

Muhammad Awais I.  
Electrical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "MAwais Islam "

March 14, 2024

4.0

I liked the working with EZ they provide great customer & technical support to implement the system to your needs

Pros

User friendly Web base interface Great for generating personalized reports

Cons

Some system based field are developer controlled would like to see more customizability

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

It was an in house developed system, which company was looking to move away from due to lack of development resources for that particular software

Review Source

Response from EZO

April 4, 2024

Muhammad Awais, Thank you for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

JM

Jeff M.  
Applications Engineer  
Mining & Metals  
Used the software for: 6-12 months

### "EzOfficeInventory for a multi-site medium sized business"

September 18, 2024

4.0

It's been pretty good, there is a lot of flexibility with customisation which is great.

Pros

Easy to use phone App and good decent looking WebUI for the Backend. The map with locations was especially useful for us.

Cons

Sadly, it doesn't allow me to compare custom fields to trigger reports. i.e. I wish it would allow me to compare Odometer readings to Next Service requirements so that I could run reports on vehicles that are due for service.

Review Source

VR

Verified Reviewer  
Sales  
Animation  
Used the software for: 2+ years

### "Product durability "

July 31, 2024

5.0

Pros

How the products are genuine and durable

Cons

I would rate everything perfect since i started using this

Review Source

DL

Daniel L.  
Lead wireman  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "EZ is AWesome"

November 28, 2024

5.0

easy use. up to date info, helped me find exactly what I was looking for

Pros

easy to access and see the inventory. can figure out how to navigate quickly

Cons

not much. like all new programs had to navigate a bit to figure out

Review Source

SS

Samantha S.  
Medical Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "EZOfficeInventory Review"

November 7, 2024

5.0

My overall experience with EZOfficeInventory has been wonderful. I can use this site without difficulty.

Pros

This site is very user friendly! Very helpful that items have pictures attached, so i know exactly what i need to order.

Cons

Display more items on a page, so you don't have to flip through a lot of pages to find the item.

Review Source

FP

Fernando P.  
Administrative  
Computer Software  
Used the software for: 1-2 years

### "EZOfficeInventory keeps my office organized and makes equipment tracking a breeze!"

August 16, 2024

4.0

Pros

The software is user-friendly and has powerful reporting and tracking features.

Cons

The app interface could be more visually appealing, and the mobile app has occasional glitches.

Review Source

HJD

HAROLD JAY D.  
Customer Service Representative  
Telecommunications  
Used the software for: Less than 6 months

### "Nice service "

July 31, 2024

5.0

Pros

All of it. I've used them as a daily routine for my work

Cons

Nothing . All of it are functional and helps me

Review Source

RF

Rodrigo F.  
Software engineer  
Computer Software  
Used the software for: Less than 6 months

### "Good enough"

September 9, 2024

4.0

Pros

Pretty simple to use app and gets the job done

Cons

The design is not very good. A little ugly looking.

Review Source

SG

Steven G.  
IT Support Specialist  
Government Relations  
Used the software for: Less than 6 months

### "A great Asset Management Application "

April 5, 2023

5.0

Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees.

Pros

The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records.

Cons

Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back.

Review Source

AC

Adrian C.  
Media Closet Assistant  
Media Production  
Used the software for: 2+ years

### "Working with No Experience "

July 27, 2022

5.0

I enjoyed this product.

Pros

With about thirty minutes of training, I was able to jump into this software and figure out my way around it. Being able to alter the interface, change my settings, and having very clear visuals for what I'm looking for made the time to adapt to the system much faster than I expected.

Cons

For my role, I personally never encountered any issues.

Review Source

MM

Marvin M.  
Technology Specialist  
Education Management  
Used the software for: 2+ years

### "Easy to Use - Powerful Inventory Manager"

December 27, 2023

5.0

Pros

We use EZOffice everyday. The simple nature of adding a new unit to our inventory, the ease of checking in and out items and how simple it is to locate a missing asset cannot be overstated. We, as a team, have not have had any issues with EZOffice, and our jobs are made more efficient because of it.

Cons

EZOffice does what we need it to do and it does it well. I cannot think of any issues we have had with it.

Review Source

Response from EZO

January 15, 2024

Thank you, Marvin for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

DC

Dylann C.  
Warehouse Manager  
Performing Arts  
Used the software for: 2+ years

### "Warehouse inventory tracking done smooth"

April 12, 2023

5.0

Pros

We use EZOfficeInventory on a daily basis to monitor assets, equipment/tools, and inventory. Our staff can easily use the QR code scanning feature on their devices to check out inventory, tools, or assets. They love the ability to check out up to 25 items at once which expedites the process. We also can reserve items for future jobs and set those aside so no jobs get disrupted from not having all the products needed to get the job done. We are able to easily move items in EZOfficeInventory from one location to the other when inventory is added or moved.

Cons

Possible features which could be improved is streamlining the ability to add multiples of the same item without having to hit edit cart and go to another page.

Review Source

jB

james B.  
Operations Coordinator  
Construction  
Used the software for: 2+ years

### "Easiest Software I have used to track assets"

September 4, 2019

5.0

I am a massive advocate for this system. I inherited the software at my previous company and when I moved companies I made sure I introduced it we started off with 30 assets and are now looking to increase to over 2000. I'm sure there are more complex systems out there for the nicjhe asset tracking but as an everyday tracking software for small or large asset list I would choose this software over the others I trailled on the market.,

Pros

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

Cons

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.

Reason for choosing EZO

Firstly the price was a huge incentive to test it and the functionality and ability to customise it was what made us stick with it and increase its use within the company to cover more than the intended scope.

Review Source

GY

George Y.  
Sr. Help Desk Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the better inventory systems I have used."

January 13, 2021

5.0

Pros

The software is extremely easy to learn and use. My organization uses the software to keep track of all our of high value assets. EZOfficeInventory makes it easy for us to checkout and track who we have assigned our assets to and where they are. Entering our assets was extremely simple and I am very happy with the ability to customize the software to my requirements. The EZOfficeInventory support team is very knowledgeable and always quick to respond when the need for help arises.

Cons

A con for me, which may be a pro for others, was that there are a plethora of options for customization. Some of the options are not clearly detailed in the knowledge base and lead to having to go through some trial and error to get some desired customization working. Besides this small con, the software works great.

Review Source

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