# jAlbum Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is jAlbum the right Photography Studio solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126558/jAlbum/reviews

---

jAlbum

4.7 (64)

[View alternatives](https://www.capterra.com/p/126558/jAlbum/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of jAlbum

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

NA

Newel A

IllustratorOnline Media, 2 - 10 employeesUsed the software for: More than 2 years.

“I have an active license because of how good it is for asset management, especially if you're creating content for a team of designers and developers and you also need to present your assets to the client.“

June 13, 2023

KW

Kenza W

NAPhotography, Self-employedUsed the software for: More than 2 years.

“The photo quality has dropped, the capacity is low, the app and interface have not improved, the site/app is slow and outdated.“

June 30, 2023

MS

Mark S

OwnerComputer Software, Self-employedUsed the software for: More than 2 years.

“One of the great features I like is the hybrid approach of keeping my photo files locally AND keeping the album in their cloud. “

June 17, 2023

RH

Robert H

Production Account ManagerBroadcast Media, Self-employedUsed the software for: More than 2 years.

“The software tends to "forget" where it left off, causing it to require new file creation upon reboot and relaunch.“

June 20, 2023

JK

Jeffrey K

OwnerFine Art, Self-employedUsed the software for: More than 2 years.

“The ability to customize a site to one's specific needs and tastes is the best feature. “

June 16, 2023

NA

Newel A

IllustratorOnline Media, 2 - 10 employeesUsed the software for: More than 2 years.

“You have very little control over text integration and often you're often confined within the boundaries that the skin author created.“

June 13, 2023

SG

Steve G

OwnerPhotography, Self-employedUsed the software for: More than 2 years.

“My experience with jAlbum with building, publishing and viewing my images has been great. And the support group has always helped me with any issues or features I did not understand.“

July 2, 2023

NA

Newel A

IllustratorOnline Media, 2 - 10 employeesUsed the software for: More than 2 years.

“It's great for asset management but for creating a personal portfolio or anything else that steps outside the box the skin developer imagined, it's disappointing.“

June 13, 2023

## Showing most helpful reviews

Showing 1-25 of 64 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andy L.  
Retired  
Photography  
Used the software for: 2+ years

### "Perfect fit for the job"

June 13, 2023

5.0

Having used JAlbum for several years it has "just worked" most of the time. On a couple of occasions I've had to contact support and the response has been rapid and resolved the problem. Great Support.

Pros

I love the ease of use, the wide selection of skins which have multiple configuration settings, and great functional albums produce get websites.

Cons

As a Linux user it has great support but I would like a ready built package for Arch/Manjaro like they have for Ubuntu, SUSE, Redhat etc.

Review Source

Response from jAlbum

June 14, 2023

Thanks for your kind review Andy, also for pointing out a room for improvement: -a package for Arch/Manjaro

TK

Terry K.  
Chief Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Jalbum makes showing prhotographic work very fast with excellent results"

June 16, 2023

5.0

I have used Jalbum for over 10 years with excellent results. The oldest albums still present well on web.

Pros

Presentation on Web.. many options SPEED to put group of photos up with professional look.

Cons

Finding where options are: main Jalbum and then Skins

Reason for choosing jAlbum

East of use and maintained very well with no work from us.

Review Source

Response from jAlbum

June 19, 2023

Thanks for your review Terry! May we suggest that you try CTRL+Space within jAlbum. Then you can type whatever feature you're looking for and jAlbum will guide you to it, no matter if it's a jAlbum or skin feature.

KW

Kenza W.  
NA  
Photography  
Used the software for: 2+ years

### "Used for 4 years (2014-18), returned 2022 and the quality sank massively "

June 30, 2023

1.0

I used to enjoy jalbum. I used it for school and for work for four years. When I left my school, I stopped using the site. I’d had tens of albums of old photos, all formatted and edited and whatnot using their resources. I came back in 2022 out of curiosity and a desire to edit and organize many of my photos. Upon logging in, I was hit with nostalgia: none of the site had changed. After an attempt to navigate the site, I realize that was not a good thing. It was slow, pixelated, hard to navigate, and very dated looking. There weren’t any features not provided by free internet apps, such as superimpose (great app). There weren’t any features that were modern, innovative or ground breaking. Sometimes, rather than tweak an old, dated interface it’s better to make sweeping and elegant changes. 4 years later and nothing has been updated besides maybe a font size and a few features. (I’ve been prompted about six times to write this review. I ignored it and again, but hopefully this will get you to stop requesting reviews.)

Pros

I used to enjoy the format and the ease of uploading photos that were viewable and shareable by teammates.

Cons

Service cons: jalbum used to work well. 4 years have passed though, and my renewal left me feeling cheape-d out on. The photo quality has dropped, the capacity is low, the app and interface have not improved, the site/app is slow and outdated. The technological advances possible have not been made here. Customer service cons: this is obviously not the most integral part of the app, but if you ever want to get money back or hash out complaints, it will be an uphill battle. Customer service was harsh and rude to me. I expressed me dismay at the new app, and one of the customer service reps verbally accosted me through repeated emails demanding that the status of his site was good. It’s not. Overall, that ended my relationship with jalbum and left a horrible taste in my mouth from a once great app.

Switched from

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

Curiosity

Review Source

Response from jAlbum

July 4, 2023

We're sorry that you're so dissatisfied with jAlbum Kenza. Your criticism seems to be directed to our lite "Online jAlbum" product and not to our desktop product, which is where we've put the vast majority of our development focus. Do try out our desktop product instead!

KA

Kevin A.  
Chief Cook and Bottle Washer  
Construction  
Used the software for: 6-12 months

### "A \*LOT\* of bang for the buck."

June 14, 2023

5.0

I maintain a photo blog of my work and personal projects to share with potential clients and family/friends. The old software I was using made updates very time consuming and required a full upload of all the content with each update, not to mention the time to rebuild the entire album every time. jAlbum makes creation and updates so easy, I'm updating my albums almost nightly. Add the new photos, caption them, click the Build And Upload button and it's done. What used to take me hours, now takes just a few minutes.

Pros

The options for image handling and creating/modifying the structure of the albums are quite extensive and the entire look and feel of your project can be altered with a few simple mouse clicks. Embedded image manipulation controls are a nice feature and the smart build/upload is a huge time saver. The Developer and Community support has been top notch as well!

Cons

The learning curve was a bit steep initially, but there are a lot of features and terms \*I\* wasn't necessarily familiar with so it was a bit of a struggle to figure things out.

Reason for choosing jAlbum

I chose jAlbum over many Joomla based photo galleries because I didn't like the layout and functionality of anything I was seeing. The added complexity of managing a Joomla site wasn't something I was really looking forward to as I don't have a lot of written copy to share.jAlbum offered me the functionality and look(s) I was looking for, at a more than reasonable price. Money well spent if you ask me!

Review Source

Response from jAlbum

June 16, 2023

Wow! Many thanks for taking the time to write this elaborate review of jAlbum Kevin!

PS

Paul S.  
Owner  
Photography  
Used the software for: 2+ years

### "Excellent web gallery software"

June 13, 2023

5.0

I have been using jAlbum to create my web galleries for more than 10 years and have been satisfied with it since I began using it. I have seen galleries created by other photographers believe there is no reason to consider moving to another piece of software. jAlbum does what I want it to do and does it well.

Pros

I have been using jAlbum for over 10 years and found it useful and easy to use from the start. The various skins allow the creation of galleries from relatively simple to complex, including the use of a shopping cart with some. The interface is relatively intuitive and the gallery outcomes are pleasing and professional looking. The application is updated on timely basis and keeps pace with advances in technology.

Cons

The plethora of options available in Preferences for some of the more complex skins can be somewhat overwhelming for the first time user, but many can be left as default until the user becomes more familiar with how those options can be used to enhance the gallery.

Review Source

Response from jAlbum

June 15, 2023

Thanks for your elaborate and balanced review of jAlbum Paul! We agree that some skins have so many settings that it can be daunting or hard to navigate. Luckily the defaults works for most people, and should you need to look for a certain setting, then you can search for it within jAlbum using jAlbum's Search Bar. It will guide you to the right setting in a snap.

NA

Newel A.  
Illustrator  
Online Media  
Used the software for: 2+ years

### "Quick and easy way to organize your assets."

June 13, 2023

3.0

I have an active license because of how good it is for asset management, especially if you're creating content for a team of designers and developers and you also need to present your assets to the client. It allows other designers to grab the assets they need in a straightforward, visual manner. Clients can also easily decide which assets they want and which assets they don't without fuss.

Pros

It's an excellent asset management tool. It's great for demoing large quantities of images in a clean, succint manner.

Cons

Very limited as to what you can create. You're basically stuck with the same rehashed template. You have very little control over text integration and often you're often confined within the boundaries that the skin author created. I could go on and on. It's great for asset management but for creating a personal portfolio or anything else that steps outside the box the skin developer imagined, it's disappointing.

Alternatives considered

[WYSIWYG Web Builder](https://www.capterra.com/p/151974/WYSIWYG-Web-Builder/)

Reason for choosing jAlbum

I use Jalbum because of how quickly I can populate asset libraries.

Review Source

Response from jAlbum

June 15, 2023

Thanks for taking the time writing this review Newel. As you point out areas you're disappointed with, please write us at support@jalbum.net and outline in more detail what you're missing. From our perspective, it sounds like you simply should switch to another of the many skins we provide, but I may be missing something here. One of the strengths with jAlbum's skins is that they not only control the visual appearance, but can also add new functionality. For inspiration, check out https://jalbum.net/skins and tick the "feature boxes" you're looking for.

DC

Dale C.  
Designer  
Graphic Design  
Used the software for: 2+ years

### "UI Needs Work"

June 16, 2023

3.0

Mostly satisfied.

Pros

The skins have far more features and power than is obvious. While the sample skins are interesting, there is no tutorial on how to use the skins to their full potential.

Cons

Pricing model. You should offer a lifetime pricing option, and keep an archive of skins that work with all versions. The upgrades to newer versions most often do not justify the price of the upgrade, as the "new" features are incremental at best.

Review Source

Response from jAlbum

June 19, 2023

Thanks for your feedback Dale. We do archive older skins, but they tend to not play well with mobile devices and modern web standards, so we discourage the use of them. Although appealing to the end user, it's hard to offer a lifetime license, including lifetime updates. Along that road, it will eventually be an unbalanced offer. We instead offer lifetime licenses including 12 months of free updates.

TJ

Tracy J.  
Actor / Model  
Entertainment  
Used the software for: 2+ years

### "Amazing All in One Website"

June 21, 2023

5.0

Pros

Back in the 90's I use to build and code my own websites. After years of code changes keeping up with all the new formats was overwhelming. I started using more robust and integrated templates then build upon them. The problem became re-educating myself with the new platform then keeping up with the new upgrades. Sometimes these platforms would fall out of favor and more robust platforms would arise that would better suit my needs. It always became very time consuming and frustrating. When I stumbled upon JAlbum it was like a small miracle had happened. This platform takes away all the heavy lifting and complicated learning curve of all the other platforms. When I tell people how easy it is to build a site on JAlbum they don't believe me because a lot of other platforms portray themselves as super easy to use to get users to commit but only JALBUM is the real deal.

Cons

Needs better social media integration and customization.

Reason for choosing jAlbum

Easier to use and incorporate images and video.

Review Source

Response from jAlbum

June 22, 2023

Well spoken! :-) Thank you so much for your kind review Tracy!

mW

marc W.  
king  
Writing and Editing  
Used the software for: 2+ years

### "Home user"

June 16, 2023

5.0

Pros

Ease to make a photo website, I have family photos

Cons

learning curve, not easy to use in headless mode when moving from windows to my unix nas

Review Source

Response from jAlbum

June 19, 2023

Thanks for your review and for pointing out something we can improve. If you have more details on the problem, please write us at support@jalbum.net

Mike L.  
Owner  
Computer Networking  
Used the software for: 2+ years

### "My travel site photo tool"

June 13, 2023

5.0

Maintaining my travel website took a lot of time using photo editing software them uploading

Pros

Makes a professional web site easy to create

Cons

need more themes amd instant brief view of result of change would help

Review Source

Response from jAlbum

June 19, 2023

Thanks for your review Mike! Yes, we have new themes/skins in the working as well as updates to existing skins. Do check out "Plain" by the way: https://jalbum.net/skins/skin/Plain

JA

Jerrold A.  
Retired  
Information Services  
Used the software for: Less than 6 months

### "Very Capable Hack//You asked me to review"

June 30, 2023

4.0

If one is willing to accept user interface break between albums and remainder of the website it does a a acceptable job, if one is willing to spend a lot of time learning jAlbum, to modify a skin.

Pros

Does a very good job of creating albums Does a very good job of creating albums

Cons

Not for the faint-of-heart. Way too much time learning how to use it.It is a very powerful hack. Nearly impossible to create a complete designer-desired look and feel website with just jAlbum. Very difficult to modify skins for integrating albums into another website with same look and feel.

Reason for choosing jAlbum

Ability to create many large albums

Review Source

Response from jAlbum

July 4, 2023

Thank you for your review Jerrold. If you bump into difficulties tweaking jAlbum skins, do ask for help by posting to our user forum at https://jalbum.net/forum or email us at support@jalbum.net

DP

Dennis P.  
CEO  
Photography  
Used the software for: 2+ years

### "JAlbum PennyPictures"

June 13, 2023

5.0

It works very well and does everything I need.

Pros

Displays galleries on website very well.

Cons

Nothing really it has been developed well ov er several years.

Review Source

Response from jAlbum

June 15, 2023

Thanks for your review Dennis! We're happy that you are so happy with jAlbum :-)

HM

Hugh M.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "jAlbum helps inform our supporters of our works ."

June 13, 2023

5.0

I have been very happy with jAlbum for years and will continue to use it.

Pros

I like the ease by which the program can be used

Cons

there are absolutely no features that I dislike.

Reason for choosing jAlbum

Ease of use, efficiency and value for our money.

Review Source

Response from jAlbum

June 14, 2023

We're happy to hear that. Thank you for your kind review Hugh!

JN

Jeff N.  
Sr. Photographer  
Photography  
Used the software for: 2+ years

### "Good Product "

June 13, 2023

5.0

Fast way to get images to our client . We also allow our clients to share and use the album’s for their own use. We host the Jalbum on our website.

Pros

Once over the learning curve it easy to use. It’s flexible for both web galleries and portfolios.

Cons

There was a Learning Curve to use the product. But not too much. Tech support was good as well as the online tutorials.

Reason for choosing jAlbum

Did what we needed. It was free at the time. It did a good job so we kept it and paid to keep it.

Review Source

Response from jAlbum

June 15, 2023

Thanks for your review Jeff! We've heard about this learning curve a couple of times but few people are able to specify the "friction points" they've encountered. If you can, please exemplify by writing us at support@jalbum.net

GL

Gary L.  
Owner  
Photography  
Used the software for: 2+ years

### "The best money can buy"

June 14, 2023

5.0

Pros

The updates to the program are always exciting.

Cons

I am satisfied with everything. I have been using this program for quite a while and I can not find anything to complain about and the customer service is great.

Review Source

Response from jAlbum

June 15, 2023

What can we say, blushing proudly here :-). Thank you for your kind review Gary!

SM

Scott M.  
Owner  
Photography  
Used the software for: 2+ years

### "Outstanding Software"

June 16, 2023

5.0

I've loved it since the first time I started using it several years ago.

Pros

Ease of use. Fast uploads to my website.Excellent customer support.

Cons

I can't think of anything I don't like. Everything works well for me.

Reason for choosing jAlbum

After reading the reviews, I liked how easy it looked to use.

Review Source

Response from jAlbum

June 19, 2023

Blushing here :-) Thank you Scott for your kind review!

CS

Charles S.  
Web Master  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Love this product."

June 16, 2023

5.0

My limited experience with Jalbum has been a excellent. I am now able to integrate videos into myalbums which has saved time and hard drive space.

Pros

I have been looking for a relatively inexpensive album creation software for quite some time. Jalbum is everything that I looking for. The feature that I like the most is the ability to includevideos as well as photos. Now I don't need two separate albums (one for photos and one forvideos) on my "galleries" page.

Cons

It would be nice to be able to create a standalone slide show as well as the gallery.

Review Source

Response from jAlbum

June 19, 2023

Thank you for taking the time to write this review. With "stand alone slide show" I assume you want some video generated from the gallery?

TF

Tim F.  
Owner  
Photography  
Used the software for: 2+ years

### "Should you yes you should"

June 27, 2023

5.0

Pros

Jalbum is a constantly evolving program that is immensely adaptable and all at a very good price. Like any program it becomes easier the more you use it but I have to say it is not hard n the first place.With a wide variety of skins there is something for every one and the program has more then surpassed my needs.

Cons

There are no major cons or certainly I haven't found any that impact on me.

Review Source

Response from jAlbum

June 29, 2023

Super happy to reading this. Thank you for your review Tim! We're pleased that you're so happy with jAlbum.

JR

James R.  
Business owner  
Photography  
Used the software for: 2+ years

### "Essential tool for professional photograhers"

June 14, 2023

5.0

I have sold many images to people because they have been able to see them when directed to these online albums which would have taken me ages to create online myself, always assuming I could learn how to do it.

Pros

It is easy to use, the results are very good and it enables me to share photographs online with ease. Great for sales and marketing.

Cons

No problems with it, so nothing to dislike

Review Source

Response from jAlbum

June 15, 2023

Thanks for your review James. Great to hear that jAlbum works well to help you selling images as well!

MK

Mike K.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent image management for websites"

June 13, 2023

5.0

Modification to meet my clients changing requirements are very easy to accomplish

Pros

You can build and amend your hierarchy within your file management tool and then load that into jalbum and then straight to your website

Cons

Within my experience, which is website focussed, there's nothing it won't do that I need

Review Source

Response from jAlbum

June 14, 2023

Thanks for this wonderful review Mike, and for pointing out how well jAlbum integrates with your general file management.

fH

frank H.  
chief photographer  
Arts and Crafts  
Used the software for: 2+ years

### "Jalbum 06-28-2023"

June 28, 2023

5.0

Pros

Great for building web-based customer presentations

Cons

Latest versions do not support Chameleon so I cannot run the current release.

Reason for choosing jAlbum

Feature set

Review Source

Response from jAlbum

July 2, 2023

Thank you for your review Frank. We advice you to move away from Chameleon as it isn't mobile friendly.

SE

Steve E.  
Digital Asset Manager  
Photography  
Used the software for: 2+ years

### "Digital creator and organizer master tool"

June 26, 2023

5.0

Excellent experience. Makes creating and organizing my digital assets straight forward. Ability to easily share is outstanding.

Pros

Easy to install and has a very intuitive user interface. Short learning curve before delivering amazing results.

Cons

Would like to see an easier method for using new/different skins with existing image collections.

Alternatives considered

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

Reason for choosing jAlbum

Easier UI and faster time to results!

Review Source

Response from jAlbum

June 28, 2023

Thanks for your review Steve! Please write us at support@jalbum.net and describe the challenges you're having when switching skin. As far as we know, you just select another skin from the skin selector and hit the "Make album" button again.

JK

Jeffrey K.  
Owner  
Fine Art  
Used the software for: 2+ years

### "Great software for web albums"

June 16, 2023

5.0

I love using this program. I have my own art site where I post paintings and pictures. I update it frequently when new works are completed. Once the site is defined, updating is simple. I can add the items and have it all uploaded in a matter of minutes. I am also happy I can use my own domains and not rely upon their service to host my site. Not that there's a problem with that (some people do use that feature) but I prefer managing my own sites.

Pros

The ability to customize a site to one's specific needs and tastes is the best feature. There are lots of skins (templates) to start with, and most of those skins allow you to tweak the settings to get the exact look you want. However, you don't have to do anything and the defaults will give you a great result. I'm quite happy with the results and I can't imagine not using this for my website.

Cons

There can be a LOT of features, depending upon the skin being used. There is a learning curve.

Review Source

Response from jAlbum

June 19, 2023

Thank you for your review Jeffrey and for telling what aspects of jAlbum you value: ability to customize appearance, integrity and ease of managing large image volumes

DG

Dan G.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Absolutely essential for photo sharing"

June 26, 2023

5.0

It's one of the programs which are a MUST HAVE in my opinion. Easy to use, not too expensive, and great features.

Pros

THis is absolutely one of the ESSENTIAL programs we use to produce albums of photos. It's so absolutely easy to use and I just have to put photos in a folder, click make album then click upload, and they're available on the web

Cons

I keep my photos locally, and thus am the only person who can manage the photo album online. I need to figure out how to allow other people to add photos... this may just be my lack of knowledge of the program though.

Review Source

Response from jAlbum

June 28, 2023

Thanks for your positive review Dan. To allow others to contribute with images to galleries, right-click the current project and select "Collaborative albums->Connect inbox", then you can use "Collaborative albums->Email Invite" to invite people to email images straight into the album

GP

Gerard P.  
Analyst  
Computer Software  
Used the software for: 2+ years

### "My review"

July 1, 2023

4.0

I am not using jAlbum in a business environment. My main uses is developing, maintaining a family website allowing family members and friends all over the globe with easy acces all family activities.

Pros

Ease of use, performance and flexibility

Cons

Don't have any least liked issues with jAlbum

Reason for choosing jAlbum

Not applicable

Review Source

Response from jAlbum

July 5, 2023

Thank you for writing this review Gerard. We also appreciate that you described how you use jAlbum.

Similar Products

Featured