--- title: "SkyPrep Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SkyPrep the right Onboarding solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/127236/SkyPrep/reviews/" page_type: "reviews" language: "en" --- SkyPrep 4.8 (168) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 8th, 2026 # Reviews of SkyPrep Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews VL Vanessa L Training AdministratorInsurance, 2 - 10 employeesUsed the software for: 6-12 months. “The training sessions were planned well, allowing for self-guided learning accompanied with multiple private training sessions to have specific questions answered.“ April 22, 2026 BK Byron K Program CoordinatorMedical Practice, 201 - 500 employeesUsed the software for: 6-12 months. “Sometimes, when users make an update, we are called because there's an issue; however, it's just that the system hasn't loaded yet.“ October 27, 2025 TG Taleaa G Training and Development SpecialistFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Course management is straightforward, and the ability to organize content by categories and assign users efficiently saves a lot of time.“ June 3, 2026 JG Jody G Learning and Development ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The only drawback we encountered was that we didn't adopt SkyPrep earlier.“ October 3, 2024 UR Uri R IT ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Additionally, it provides a tailored user onboarding experience and various assessment types that suit our diverse needs.“ June 23, 2026 MA Mariana A Human Resources AdministratorUtilities, 51 - 200 employeesUsed the software for: Less than 6 months. “The only bad thing is the way the report looks if it was simpler and more organized it be a better review.“ September 3, 2024 JG Jody G Learning and Development ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Moreover, its comprehensive and customizable interface, along with robust reporting features, allows us to tailor the experience to our organization's specific needs, enhancing the overall efficiency and effectiveness of our training programs.“ October 3, 2024 Ryan S HR ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “Moving training records and certificates is a painful task.“ July 11, 2024 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher F. Director of Learning and Development Mental Health Care Used the software for: 1-2 years ### "Director of Training and Development " February 5, 2024 5.0 I am thoroughly satisfied with SkyPrep. \[sensitive content hidden\] , my representative, is absolutely awesome, and the features and capabilities of the software align seamlessly with our mission at Shiloh Treatment Center. Pros Sky-pre is intuitive and the concierge service we ascertained in acquiring this product is second to none; by far the best experience with customer service. Cons No complaints here ill be sure to let you all know if we have any in the future. Review Source MH Michelle H. Manager Hospital & Health Care Used the software for: 1-2 years ### "Excellent LMS platform!" May 31, 2025 5.0 The support team has gone above and beyond every step of the way with us from implementation, changes in our org, need for retraining, and has given me lots of hand-holding when I need it. They are patient with my not so tech savvy self. Pros Its very user friendly for the learners. Its easy to teach power users how to assign courses and manage enrollments. It integrates with shopify seamlessly. Cons From an admin standpoint, I am not the most tech savvy person. I find the amount of options on the back end to be a lot - but I wouldn't say it's a problem. The support team always walks me through any struggles I have. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing SkyPrep Mainly because the price was significantly less and they offered better support. Switched from [Trakstar Learn](https://www.capterra.com/p/10760/Mindflash-Online-Training/) Trakstar had lots of downtime and functional issues. It isn't work well with Samsung tablets. Review Source DC Deanna C. Associate Director Global Training & Development Biotechnology Used the software for: Less than 6 months ### "Good start" February 21, 2022 3.0 Pros This product is easy to use and to implement. Cons We have just gotten started. We have discovered some functionality is limited and some of the reporting is limited. If you assigned a group to a learning path you cannot pull a report with an overview of how the group is progressing. That's limiting to us. Review Source SN Sunny N. Sr. Application Analyst Hospital & Health Care Used the software for: 2+ years ### "Clients of Skyprep since 2013!" June 18, 2026 5.0 We've been using SkyPrep LMS since 2013, almost around the time of the company's founding when it was only a start-up. Great folks to work with. Over the years, they've added a ton of features and expanded their offerings across the board for both regular learner and administrative users. I have nothing but positive things to say. SkyPrep is good for small to medium organizations that do not have a dedicated educator/LMS administrator. It's quick and intuitive to set-up courses, user groups, and curriculums (or learning paths as they're called). Pros Skyprep is a great cost effective solution for anyone who needs to install a LMS program for onboarding, compliance training, annual renewals, etc. It is entirely web-based. There's very little administrative overhead. If you have an Azure tenant with O365 accounts, that can easily be integrated with their sign-in system for SSO. Customer and technical support is usually very responsive (i.e. you'll see same hour replies). Interface is simple and intuitive. Cons Nothing in particular to add. If you have a self-enrollment program, sometimes it can can lend itself to creating erroneous, non-valid accounts. If there was a simple way to also merge duplicate accounts and consolidate course/learning progression that would be wonderful. Maybe one day? Alternatives considered [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing SkyPrep Far more cost effective and easy to set-up. Review Source MC Martina C. Quality Engineer Facilities Services Used the software for: Less than 6 months ### "Satisfied Customer of SkyPrep" October 31, 2025 4.0 I have found that SkyPrep is relatively easy to learn. I feel proficient after using it only a few months. Their support is good as well. Pros The ease of creating courses. I found the settings within course creation helpful as well, and the ability to create assessments is key too. Cons The messaging feature is troubling to me because I never know if the message went out. I also am not sure how best to set the automated reminders for the course. Alternatives considered [Scilife](https://www.capterra.com/p/179853/QualityKick/) Reason for choosing SkyPrep We only needed an eLMS, not an eQMS. It was chosen by our administrators. Review Source SB Seth B. Senior Director of Product Development Education Management Used the software for: Less than 6 months ### "SkyPrep Gets Two Thumbs Up" May 29, 2025 5.0 Our experience with SkyPrep has been top notch in all aspects: scheduling a demo was super easy, the subscription and onboarding process went quickly and smoothly, and the post-sale support we’ve received has been excellent. SkyPrep has really helped us step up our game! We can now support our clients, both internal and external, with a more robust platform and much better reporting. I would absolutely recommend SkyPrep without hesitation to any of my colleagues in the L&D sector. Pros The SkyPrep staff are super easy to deal with, and it's a great product with an easy UI. For the price, if offers great functionality. It's also super easy to configure. Cons Nothing; our experience has been, and continues to be, very positive. I would advise others to strongly consider SkyPrep. Switched from [Xcelerate](https://www.capterra.com/p/184380/Xcelerate-Restoration/) We outgrew our old system; need something that handled video recordings better. Review Source JG Jody G. Learning and Development Manager Hospital & Health Care Used the software for: Less than 6 months ### "SkyPrep LMS: A User-Friendly, Comprehensive Solution with Outstanding Support" October 3, 2024 5.0 Our overall experience with SkyPrep has been incredibly positive. The platform is intuitive and adaptable, which has made our transition smooth and our training more effective. From the outstanding customer support to the ease of use and integration, SkyPrep has proven to be a reliable and valuable LMS solution. We highly recommend it to other organizations looking for a robust and user-friendly learning platform. Pros SkyPrep LMS has been a fantastic addition to our learning management system, offering several standout features. One of the most notable aspects is their real-time customer support team, which has been responsive, knowledgeable, and extremely helpful in addressing any questions or concerns. Additionally, the platform integrates seamlessly with our Single Sign-On (SSO) systems, streamlining user access and making it easier for staff to utilize the LMS. SkyPrep’s user-friendly interface ensures that even those who are not tech-savvy can navigate and use the system with ease. Moreover, its comprehensive and customizable interface, along with robust reporting features, allows us to tailor the experience to our organization's specific needs, enhancing the overall efficiency and effectiveness of our training programs. Cons The only drawback we encountered was that we didn't adopt SkyPrep earlier. Transitioning to the platform highlighted the potential benefits and efficiencies we missed out on before implementing it. Alternatives considered [DigitalChalk](https://www.capterra.com/p/153276/DigitalChalk/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing SkyPrep We chose SkyPrep for its user-friendly interface, seamless integration with our SSO, and highly responsive customer support. Its robust reporting, customizable templates, and comprehensive compliance management outperformed alternatives like Talent LMS, Surge Learning, and DigitalChalk. Review Source RM Roger M. Director of Ops and Training Restaurants Used the software for: Less than 6 months ### "Enhance your training with SkyPrep" October 14, 2024 5.0 The platform is very easy to use. We did our first store opening with SkyPrep and it was very easy for the staff to get on and complete their online training. This platform helped prepare the employees for the hands-on training. Pros The AI feature is awesome, and the platform has an intuitive interface. Cons I can't think of anything I don't like - SkyPrep is an outstanding platform. Alternatives considered [Wisetail](https://www.capterra.com/p/133879/Wisetail-LMS/) Reason for choosing SkyPrep Less cost and more features were available with SkyPrep. Review Source TO Tracie O. Director of Operations E-Learning Used the software for: Less than 6 months ### "LMS doesn't need to be difficult- this one doesn't disappoint" August 23, 2023 5.0 Overall, I've been SUPER satisfied. The amount of customer technical issues has dropped over 90% from our last system, and honestly, the ones that remain are typically user error and things out of SkyPrep's control. They don't over complicate it, are friendly, reasonable and happy to meet the needs of customers that do things a little differently. Pros Setting up courses compared to other systems we have used in the past (I demo'd several before settling on this, and this was our 4th LMS system over the past decade) was SUPER easy! While our unique requirements did require some specific adjustments, they were very eager to assist and made the process pretty seamless. Additionally, they provided us with video calls where they would walk me through certain settings and setup to make sure everything met our specific needs. I was able to upload a course, create quizzes and have it almost fully to our custom settings often times in under an hour! Cons They don't have 24 hour customer support which does make it a little harder if there is a tech issue after hours or on a holiday (they observe American & Canadian holidays which can lead to 4 days of no service after a weekend), BUT if there is a major system shutdown they will still be responsive, and luckily, we really don't have any system issues. I would just make sure to avoid timing your initial rollout over their holidays as support will be limited if you experience a learning curve. Alternatives considered [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing SkyPrep Much easier to use in the end. Talent was more expensive and way more complicated than it needed to be. Switched from [iSpring LMS](https://www.capterra.com/p/144871/iSpring-Learn/) We had LOTS of technical issues and glitches in the system. Login instructions were constantly not being received by clients (this issue has pretty much disappeared with skyprep) and their customer service could not fix anything from the backend. They couldn't login to see the issue and just required extensive testing on my part. In 3 years, I don't think they ever fixed an issue; I just had to find a workaround. Review Source TG Taleaa G. Training and Development Specialist Financial Services Used the software for: 2+ years ### " Reliable LMS with Strong Support and Easy Course Management" June 3, 2026 4.0 Overall, it's been a positive experience. The platform meets our core LMS needs well, and the onboarding and migration support have been solid. It's a reliable tool for managing eLearning at scale across our organization. Pros The platform is intuitive and easy to navigate for both admins and learners. Course management is straightforward, and the ability to organize content by categories and assign users efficiently saves a lot of time. The customer support team (shoutout to Catherine!) has been responsive and helpful throughout our migration process. Cons Some reporting features could be more customizable. Bulk actions and certain admin workflows occasionally require extra steps that could be streamlined. The certificate setup process could also be more flexible. Review Source CP Cody P. Training Manager Construction Used the software for: 6-12 months ### "Good system for training" November 7, 2025 4.0 We use this for our training platform and it works really well. It is easy to update content and add new trainings. Pros I have been using SkyPrep for a few years to manage training content and track compliance, finding it user-friendly and easy for uploading new content. Cons I suggest adding platform training videos on the dashboard. I rate it an 8 out of 10 for recommendation. Review Source DG Dave G. Director of Airports Aviation & Aerospace Used the software for: 2+ years ### "SkyPrep LMS Review" July 30, 2022 5.0 I have used SkyPrep with two different aviation/airline organizations in the past three years, and my experience has been outstanding throughout that time. The versatility of the system and the fast, efficient support when questions arise is priceless when operating in a fast-paced, high stress environment. As a manager and director, with training as a primary responsibility in both organizations, I would recommend SkyPrep to anyone that has a need to create, deploy, and track training across a wide organizational network. Pros The most appealing aspects of SkyPrep is the manner in which we were able to immediately begin using the LMS across our company once we teamed up with SkyPrep. Within 24 hours we had multiple courses uploaded and had learners completing coursework. As a company that is primarily comprised of remote employees, this platform exceeded all of our wants. Even the most skeptical within the organization have realized the value and versatility of the platform. Cons While I don't have any "cons" per say... it would be helpful if the platform had the ability to create and track training and safety audit type checklists (related to the courses in the system) that could be assigned and completed based on individual roles, performed monthly on a recurring basis, and then tracked to determine training course efficiency. Reason for choosing SkyPrep I am not aware of an alternative that was considered. I recommended SkyPrep to my organization, and within a month we were up and running with the platform. Review Source RO Robyn O. Manager, eLearning & Customer Service Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use and great customer support team" August 21, 2022 5.0 Pros I love how easy this software is to use from both an ADMIN and Learner perspective. It's quite intuitive and if you're not really sure how to do something, you will likely figure it out just by playing around in the LMS or accessing their many help articles. Cons I don't really have any cons. I have not encountered any tech bugs and it works well with our business cases. Review Source GH Greg H. Training Director Construction Used the software for: 1-2 years ### "Wholehearted Endorsement of this Product" July 31, 2019 5.0 Pros Pricing is economical and transparent. No mandatory phone conference/interview just to find out what it costs. Efficient sales process. Before my first phone call with the sales rep, they provided me links to YouTube videos detailing their capabilities, which greatly minimized the time required with the sales team to understand exactly what they offer. They were the only LMS I researched that did this and didn't hide their costs until the end. Extremely user friendly platform to administer and use that includes built-in course authoring tools. Meets all of our needs to provide internally developed online course ware in several formats. A course catalog and means for purchasing course ware from external content vendors is also integrated into the LMS. The staff are very responsive, outstanding to work with and very helpful when needed. They are also proactive and have solicited feedback about what next upgrades to their platform we would most like to see. If/when they get to some of those I'll easily give them full marks for functionality and features. Cons Customer service and communication is primarily via email, therefore, clarifying the exact nature and extent of a problem sometimes requires some back and forth. Review Source SP Shalayna P. Corporate Trainer Hospital & Health Care Used the software for: 2+ years ### "Great product! Easy to use! Very effective!" July 31, 2019 5.0 I am a corporate trainer for a dental management company, training over 100 employees each day. It is very important to us that we are able to apply systematic and consistent information to all 7 of our dental offices. SkyPrep has allowed us to do so, and has made it a very simple process. It's easy to set up, easy to make changes, and easy to track our employees' progress. It's also very user-friendly for the staff completing their training courses. We love it! Pros The software is very user-friendly and has been extremely easy to set up and implement. Cons I wish there was a feature to replace videos in the Resource Center. Often times our videos require updating, and it would be wonderful if we could easily replace a video, like we do with a document, without having to delete it, upload a new one, and add it back into all appropriate courses. Reason for choosing SkyPrep After a little researching, this seemed to have the easiest set up and most user-friendly interface. We also received great support from our customer service rep, Kia! Review Source AA Aubrey A. Project Manager of Education Technology and Innovation Hospital & Health Care Used the software for: 1-2 years ### "Great Product, Great Support" July 23, 2020 4.0 SkyPrep has enabled us to bring our online education in house for the first time in over 20 years. This has given us more control regarding user security and content management. Additionally, due to the COVID-19 pandemic a variety of face-to-face education events had to move to a virtual platform. If we did not have SkyPrep we would not have been able to turn those events around as quickly and successfully as we were able to. Pros Very simple to use from both an administrative and end user perspective. I have trained multiple people within my organization in different business units on how to add users, setup courses, and add content and all have stated it is very intuitive compared to other products on the market. Additionally, if any questions ever to arise the SkyPrep team is always just a quick phone call or email away with a prompt response. Cons In some cases, user management is difficult due to constraints in the bulk user upload interface. The reporting feature can sometimes feel a little "clunky" and takes a few tries to really identify the components needed to get the data you are looking for. Review Source VR Verified Reviewer Data Manager Media Production Used the software for: 2+ years ### "Skyprep is A Great Option for Courses" July 18, 2019 5.0 We were able to totally put our training online using Skyprep and it's been successful for most users, only some individuals have had trouble navigating the system. We've had young adults all the way to seniors using Skyprep and it has helped with giving people flexibility with how fast or slow they want their training to be. It's fairly easy to manage and we're looking at additional ways to use it in our company. Customer support has always been good and unlike other software we use, we haven't had much issues with Skyprep at all so we've been consistently happy with it. Pros Skyprep is fairly easy to use and pick up, and flexible with customization. You can upload several types of files. Cons We had very basic reporting which isn't as helpful for fine tuning reports, but we are hoping more advanced reporting will allow us an easier time. Reason for choosing SkyPrep More features and better pricing Review Source KS Kathy S. Director Construction Used the software for: 2+ years ### "Sky Prep Review" March 7, 2022 4.0 Good Pros Implemented easily. Runs our CE courses flawlessly. Registration and using the website is simple Cons Lack of reporting in my level of Sky Prep. Feel like I should get better reports for the monthly fee Reason for choosing SkyPrep seemed easier for where we were at the time Review Source GC Giacomo C. Head of Professional Services Retail Used the software for: 1-2 years ### "The perfect platform to startup a LMS even if you have never used one!" February 22, 2022 4.0 Pros It's very easy to use and you can setup courses in seconds. it also offers great material flexibility to embed content from online video platforms as well as office documents. Cons Course Selling capabilities are end user oriented and therefore difficult to manage for B2B Review Source SL Steve L. CTO E-Learning Used the software for: 6-12 months ### "This leaves the others in the dust" August 3, 2022 5.0 Outstanding in all respects. Pros Tech support is a key issue, when something does not work correctly I need to take care of the issue immediately and SkPrep's Support team is outstanding. They are with you on every step. Cons Onboarding took a bit longer than I wanted. Primarily due to the fact that some of their terminologies were different than what I was used to. Reason for choosing SkyPrep The sales process was not pushy and each of the key points I needed in an LMS were met. Review Source LB Linda B. Owner E-Learning Used the software for: 2+ years ### "Excellent Support" March 10, 2021 5.0 I was skeptical about the support I would receive from SkyPrep initially. However, first of all, it is so easy to use, we haven’t required much support over about the past 8 years! But the few times we have required support, they have been quick to respond and extremely helpful, particularly \[SENSITIVE CONTENT HIDDEN\]. They can walk you through anything! Skyprep has been a fantastic platform for our business. We have a second platform that is very difficult to use, and the explanations are difficult to understand. Skyprep has been a wonderful choice for us. Linda B. Pros The ease of setting up training programs is the best feature! Cons It does not grade multiple choice or fill-in-the blank tests. Review Source DH Daniel H. Guest Experience Coordinator Sports Used the software for: 1-2 years ### "Skyprep is a big hit for event staff training! " July 16, 2020 5.0 Pros It is a very user friendly software both on the admin and learner side. After a quick training with our contact, \[SENSITIVE CONTENT HIDDEN\], we were comfortable setting our platform and releasing courses to our staff. It was extremely easy to set up our platform and create accounts for our event staff. They have a bulk upload template for creating users that saves a lot of time. It allows us to upload a wide variety of documents, videos, etc. that make it very easy to create courses. Their assessment creation system is very straightforward and easy to navigate. We love to use their analytic tools that are included with the platform. After just a few clicks the system creates very useful spreadsheets or diagrams that can be used to review course analytics. Overall, Skyprep is a super beneficial tool and we love working with them! Cons Skyprep has just released their first gamification update, which we are excited to use, but would like to see more additions to this in the future like adding in games, leader boards, etc. that we can use to engage our staff more. Review Source DM Dan M. Implementation Specialist Individual & Family Services Used the software for: 2+ years ### "Choosing SkyPrep Was a Wise Decision" July 10, 2020 5.0 Very good experience with SkyPrep. Their support team is very knowledgeable, friendly and always available to assist if we run into any issues. Pros SkyPrep LMS software is very easy to use, easy to manage and has allowed for unprecedented growth for our company. "LMS without the mess" is a very good description. Cons I can't really think of anything that I don't like about SkyPrep LMS. Again, it's very easy to use, intuitive and satisfies all of our requirements for trainings completed both internally and with our customers too. Review Source AL Armando L. Training Coordinator Civil Engineering Used the software for: 6-12 months ### "Simple and Effective!" August 25, 2022 5.0 Customer support is some of the best I've experienced. If you have an issue, your Customer Success Manager will immediately respond to assist you. If there is a question they cannot answer, they do not hesitate to escalate the question or request. Pros \- Easy to use for both admins and learners - Customer support - Cost Cons \- I wish the software included a QR code system that could display training Review Source SM Stephanie M. Operations Manager E-Learning Used the software for: 2+ years ### "Sky Prep Software" May 18, 2021 5.0 Customer service is awesome and always very willing to help with any issues I may have. Pros Easy to use. User friendly navigations. Easily customizable to your needs. Cons I have no complaints, this is the software that was perfect for out needs. They have gone above and beyond. Reason for choosing SkyPrep Great service Great Price Nice looking and easy to use Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.