# expEDIum Medical Billing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is expEDIum Medical Billing the right Medical Billing solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127272/expEDIum-Medical-Billing/reviews --- expEDIum Medical Billing 4.7 (22) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of expEDIum Medical Billing Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SG Srikanth G President & CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Integration with EMR works great which enables us to provide efficient & productive Revenue Cycle Management services which helps customer bottom line revenues“ June 6, 2023 MS Marianna S CEOMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The integration with the clearing house is fabulous.“ July 13, 2023 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Business Development and Sales Information Technology and Services Used the software for: 6-12 months ### "A very good solution" October 1, 2018 5.0 The support team is incredibly responsive and is always open to learning about specific customer needs. The team is always looking for ways to tailor the solution to work best for the individual customer. Pros The application is scalable and works well for a number of different kinds of provider practices, including EMS agencies. Cons An optional EMR component would be nice to have but the option to integrate with 3rd party EMR applications is nice. Review Source bM biyonka M. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great service" May 30, 2023 5.0 Pros I love you can see what has been billed, paid, outstanding. Cons I have no complaints. its very user friendly Switched from [Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Switching Billing company. Also we needed a EHR geared towards Gastro Review Source lN louella N. medical practice admin Management Consulting Used the software for: 1-2 years ### "billing program" November 8, 2018 3.0 not so favorable due to its medicare crossover with medicaid claim automatically prints secondary claim with medicare payer that is unresolved. Pros cloning and claim form ndc line availability Cons secondary claims retrieval and ledger does not carry the total balance and lastly, there is also no total at end of posting payments on same screen. this process has been submitted for consideration to their development dept but no response as of yet. Review Source Response from iTech Workshop November 21, 2018 Thanks for the review. As we had mentioned to you we don't have control over Payer to Payer COB situations. Regarding UI changes such as Total at the end of posting of payments on same screen, improvements to secondary claims retrievals shall be available in one of our future releases. Regards, Team iTech JW Jessica W. Clinical Director Mental Health Care Used the software for: 2+ years ### "Try Expedium through iTech! You won't be disappointed! We have used them for over 5 years." July 21, 2023 5.0 Excellent- the product and customer service cannot be surpassed- I have tried 4 other medical billing programs. Pros The software is flawless- we rarely have an issue with a claim (it is always on the end of the insurance company), and when we do have issue, the staff are able to identify and resolve the issue for us so the claim can be accepted by the insurance company. Cons Nothing at all! We love Expedium and iTech! Reason for choosing expEDIum Medical Billing We are able to afford the product for our small business and it is excellent!!! Review Source IG Irene G. Administrator Medical Practice Used the software for: 1-2 years ### "Review of Expedium Medical Billing Software" June 8, 2023 5.0 Great team. Great price. They do not ignore you once you sign up. And they allow you to test it in house for 6 months. That is unheard of!!!!!! Pros Their team is constantly in touch and addresses all of our concerns in a timely manner. Cons A little clunky. It takes a lot of key strokes to get where you want to go. They are addressing this. Reason for choosing expEDIum Medical Billing Cost and internet reviews by users Review Source MS Marianna S. CEO Medical Practice Used the software for: 2+ years ### "Great product!" July 13, 2023 5.0 ExpEDIum Medical Billing was the clear choice for my billing company needs. I'm very satisfied with the ease of use, support, and robust features it has to offer. The integration with the clearing house is fabulous. We can track claims and work rejection/denials immediately. The reporting capabilities and customization of reporting is the most valuable feature for us. We are able to give our clients a more comprehensive view of the financial health of their practice . ExpEDIum Medical Billing is fairly easy to navigate. The costumer support team is absolutely amazing, they are always patient and extra helpful. Pros Easy to use and inexpensive. Great costumer service. Cons I don't really see any issues with ExpEDIum Medical Billing Review Source SG Srikanth G. President & CEO Information Technology and Services Used the software for: 2+ years ### "RCM Services with expEDIum Medical Billing" June 6, 2023 5.0 By providing solutions with expEDIum we were able to satisfy customer overall EMR needs. We overcame difficulties of data integration and were able to automate the billing process Pros expEDIum provided smooth and seamless Work flow for medical staff and doctors. Integration with EMR works great which enables us to provide efficient & productive Revenue Cycle Management services which helps customer bottom line revenues Cons Needs more detailed features and work flow. Need to work on more automated data flow. Reason for choosing expEDIum Medical Billing Very easy to work with, excellent team of development and support. Seamless integration of billing system Review Source HG Hari G. VP Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Easy Integration" May 24, 2023 5.0 Pros It was very easy to integrate into our Office EMR product Cons Can help us more on CMS Quality Measures Review Source LB Loorna B. Medical Coder and Biller, CCS-P Hospital & Health Care Used the software for: 2+ years ### "Expedium Medical Billing is user friendly. " June 9, 2023 5.0 Pros Easy to use and very productive in terms of Billing. Cons It does not have the ability to view Medical records. Review Source DF Dennis F. General Manager Pharmaceuticals Used the software for: 2+ years ### "Simple system for HCFA based claims" June 29, 2023 5.0 This is the first software that we have used that help "correct" claims and prompts us to complete needed fields Pros Fields are based on the traditional HCFA formsThis is first system. Able to "clone" claims for patients with same repetitive services Cons Adding new referring physicians--would like to type in NPI and have information populate Review Source CH Charlie H. Owner Hospital & Health Care Used the software for: 2+ years ### "Outstanding Company" November 1, 2018 5.0 Our experience over a five year period has been outstanding. We were initially concerned about taking the leap to a cloud based solution with support being so far away, however I am pleased to report that in 5 years there has never been an issue and we have experienced 100% up-time in all that time. Company response time to questions has been timely and effective. Pros Feature rich and able to meet a full range of scenarios Cons We do not have any complaints. We found that all employees learned the system rapidly Review Source pP patricia P. RCM Medical Practice Used the software for: 2+ years ### "software" October 12, 2021 3.0 Pros what i like the most is its relatively easy to use Cons needs to be able to create statements for patients Review Source AB April B. Customer Success Information Technology and Services Used the software for: 6-12 months ### "ExpEDIum Software review from Rapid Healthcare" October 4, 2018 5.0 Excellent! Teach support is amazing. results of clients getting paid faster is a great!! Pros It's not just one thing - the layout, user friendly, auto posting - the combination of things makes it very helpful for users with limited tech abilities and helps users become more confident. Cons searching for statements/invoices could be set up a little different but it might be something to just get better use to Review Source DP Diane P. Medical assistant Hospital & Health Care Used the software for: 2+ years ### "Medical billing app" March 29, 2021 5.0 Keeps track very easily for my patients billing Pros I am a medical assistant & medical biller and this app is a lifesaver! Cons Haven’t experienced any problems since I’ve been using Review Source JS Jessicaq S. Billing & Operations Supervisor Hospital & Health Care Used the software for: Less than 6 months ### "Billing Software for EMS" June 24, 2020 5.0 Fantastic! Plan and Simple. From setting up to now I have had an amazing experience and really no problems. Pros The ease of use is amazing. The tech support is by far the best I've come across, though I haven't needed them for more than setup and forgetting my own password. The ability to easily in put a claim and print, if needed, is a huge plus. Cons I would say the number input would be better if it auto added the dashes. Reason for choosing expEDIum Medical Billing The simple ease of use, the price and the wonderful people. Review Source DW Deborah W. Senior Training Specialist Used the software for: ### "Easy to use and the 1500 claim format is the best I have seen." May 20, 2015 4.0 Pros 1. Easy to use. 2. Numerous reports and the versatility is great. 3. Claim History is wonderful and easy to access. I love you that they can be found in multiple places. 4. Auto posting and the universal posting codes makes accounts receivable a much easier process. 5. Claim submission and submission is very easy. Cons 1. Secondary claims process. The list becomes very long and hard to keep up to date. Several claims on the secondary list do not need to be sent to secondary. There is no way to remove the claims from the list. 2. Need a way to close claims and batches from the posting. This way users will not have to go to the ledger each time they want to close a claim. Review Source Response from iTech Workshop April 27, 2017 Hi Deborah, Thanks for your feedback. We have enhanced and implemented a few features that you have mentioned under "cons". Hope new features are working well. Please do provide us your feedback. Regards, Team iTech DF Dennis F. general manager Pharmaceuticals Used the software for: 6-12 months ### "Major Medical billing for pharmacy" June 19, 2020 5.0 overall experience has been very good Pros When claim rejects--messages about reject appear--when one "clicks" on the message error line, software directs user to claim area that needs correction Cons have found software very easy to use Reason for choosing expEDIum Medical Billing 1 Review Source JM Judy M. CEO Used the software for: ### "ITech Ansi Converter" October 14, 2009 5.0 High Reccommendation Pros We contacted ITech regarding thier ansi converter to allow our clients the ability of converting thier NSF T0301 claim files to Ansi X12 without purchasing new medical management software. It was a pleasure working with Siva, Terrance and thier team. All of our clients who purchased this product are successfully sending thier claims without any interruption. I highly reccomend ITech for your programing needs. Cons A but little work the first few times but overall no Cons. Review Source CRT C. Ray T. Owner Used the software for: ### "Convert T0301 to 837P" October 10, 2009 5.0 If you are converting T0301 as I do to 837P for commercial insurance (not Medicaid in WA State), the product is inexpensive, fast, and easy to use. Pros I have used it for several months with no problem here in Washington State only. The option to either suppress or use legacy IDs is essential for me, since the WA State Medicaid requires legacy IDs. Cons I will have to write an 837P for my users since WA State will require several changes described in their X12n Companion Guide. Review Source CT Carl T. Support and Integration Manager Information Technology and Services Used the software for: 2+ years ### "expEDIum is the platform of of choice for efficient no nonsense billing" November 21, 2018 5.0 expEDIum has been a cost effective platform for billing multi-specialty clinics and surgery centers. it's allowed our billing team to spend less time on running reports, and actually reviewing the data and rejections/denials. Pros Very easy to use, with minimal training, we were up and running and able to create and submit claims. The system intuitively will catch the mistakes in the claims scrubbing process, and minimize rejections. easy to clone claims, and also create secondaries even if there is no cross over from the primary. Cons We don't see any cons, as the system has been very easy to use an implement, and over the past 5+ years, we have seen some great enhancements to improve workflow. Review Source sN sherry N. billing clerk Hospital & Health Care Used the software for: 1-2 years ### "medical billing" December 3, 2018 5.0 Pros The ease of use. The customer service is great. Cons It would be great if when entering the date of service or any other type of date you didn't have to put the hyphen, this slows you down when manually keying a claim. Review Source SL Sonali L. VP , Customer Experience Used the software for: ### "Excellent customer service, auto posting feature brings the product home" November 27, 2013 4.0 eMB is a great addition to any medical practice setting. It is deployed in small medical practices , large behavioral health agencies and public health departments. It works very well in any setting and is easy to use. Customer service is excellent. The auto-posting feature saves a lot of time and the billing person can now spend time working denials and collect more revenue. Review Source Similar Products Featured