# MedEvolve Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MedEvolve the right Medical Practice Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130115/MedEvolve/reviews --- MedEvolve 4.3 (24) [View alternatives](https://www.capterra.com/p/130115/MedEvolve/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MedEvolve Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews TA Tracey A Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Very much a user friendly system with scheduling and billing which also integrated seamlessly with our EHR system.“ December 27, 2022 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AE Anne E. Mental health specialist Individual & Family Services Used the software for: 6-12 months ### "Evolve with MedEvolve" March 29, 2025 4.0 It is easy to navigate through the software, and even easier to generate your reports. Scheduling is a breeze whether its entering new clients or searching for established clients. Pros Very user friendly and the support system is great. Cons N/A no complaints on this software its all good Review Source SF Sydney F. owner Medical Practice Used the software for: 2+ years ### "Love the ease of use and user friendly format" December 8, 2021 5.0 I am happy with the software overall. The staff is knowledgeable on most areas. Pros It is easy to work with from scheduling , to billing, to review account ledgers. Easy of explaining balances to patients Cons Some of the reports needed are a bit difficult to set up. Support is available most of the time Sometimes issues with servers being down. Review Source JH Jeannie H. Practice Mgr Medical Practice Used the software for: 2+ years ### "A good PM program that has the potential to be even better. " June 26, 2018 4.0 Pros When the support staff answers the tech support line. Can usually get an immediate resolution to an issue. Which is extremely important. Cons No longer having Word/Excel capabilities was a huge mistake in my opinion. The custom reporting capability is still very limited & most times extremely difficult to set up a report. Too many different areas to determine if where should try making a report from. Reports, Account Analysis or Data Mining. Review Source EA Elizabeth A. Front Desk Medical Practice Used the software for: 2+ years ### "MedEvolve Useage" January 10, 2023 5.0 MedEvolve is very helpful to work with in a very business doctors office. I find it very helpful, useful and very simple to use. Pros I find the resources, location and categories is extremely useful, as is the calendar view, daily view most important entering the patients information. Cons There is nothing least that i dislike about this software. Review Source DG Diana G. Manager Used the software for: 2+ years ### "Works well for our expanding clinic. " June 29, 2018 4.0 Pros I am responsible for training employees to use MedEvolve in our clinic. This program is extremely easy to teach/learn, no matter previous computer experience. Cons I am still being told MedEvolve they can not do an update to their system to hide errors or outdated information (i.e., insurance plans that assimilate continuously, duplicate referring physician profiles, etc). We do review new systems that come out to stay current on what is on the market and, while MedEvolve remains our choice, every other system we have looked at is able to perform this service. Our system is full of errors that I can not hide from the user group to keep them from choosing wrong information. Review Source BH Barbara H. Insurance/Billing Department Used the software for: 2+ years ### "I've been using this system for almost 7 years & I love that it is easy to learn & use!" June 27, 2018 4.0 A working knowledge of billing - posting - of patient charges- Insurance payments -Patient payments! Pros That when there is an issue - help is just a phone call or an email away. The support team is always willing to go the extra mile to help with any situations even when it is an IT issue or our EMR is the culprit. The support team again is great-they explain and teach and help - they deserve a GOLD star. Cons That we have to have 2 systems ie:EMR. It is very frustrating to have to work within two different systems and unfortunately the EMR we have is going away so we will no longer have medevolve in a few months. Review Source RC Robyn C. Administrator Medical Practice Used the software for: 2+ years ### "have been with MedEvolve for many years, support has changed greatly since the beginning years." July 11, 2017 5.0 before going with MedEvolve we did all our claims on paper and kept paper ledgers for statement purposes. Looked at several software systems back in 2002 and MedEvolve was the easiest to use and reports were many Pros ease of use - billing software is very good and easy to learn. Appointment scheduling pretty good, don't like the new changes though Cons reports can be a little tricky- lost a report due to an update that I have used since day 1 - sent an email 3/13/17, case 96021, and no one has ever gotten back with me ??? Also had someone working on an issue with an appointment type not transferring to GMed a month ago and still not resolved Review Source TA Tracey A. Office Manager Medical Practice Used the software for: 2+ years ### "Satisfied Customer" December 27, 2022 4.0 Very user friendly with a very helpful support system Pros Very much a user friendly system with scheduling and billing which also integrated seamlessly with our EHR system. Cons Being able to merge duplicate patient information Reason for choosing MedEvolve The ease of use. More accurate and manageable reporting system. Review Source SM Sharon M. CDT, MA Health, Wellness and Fitness Used the software for: 2+ years ### "Operator friendly" June 29, 2018 4.0 I used the system for almost 6 years before our company opted for another software. To say the least, I'm disappointed in the friendliness of the new software. It is a huge learning curve and we have to log into their server first, then log in again for the actual program. Once in the systemt there are two window to manipulate to use the system. I'm not sure what we're doing! Pros System prompts you to the next field, one window to work from. I like the multiview window. Thanks! Cons No cons for me! I didn't use the biling part of the system, so I'm not much help there. I used account info, prescription and schedule. Review Source CT CeCylia T. biller Health, Wellness and Fitness Used the software for: 1-2 years ### "great software" January 5, 2023 4.0 Pros This software is easy to use for everyday medical use Cons Sometimes it freezes and that can take time out of your day Review Source CP Cynthia P. Office Manager Medical Practice Used the software for: 2+ years ### "MedEvovle" October 16, 2018 4.0 Pros I like the ease of the charge posting and case management for different body parts that we in the ortho practice need to be able to specify. Cons My least favorite part of this software would be the use of AR table. Once you go into view an account you have to reset your parameters all over. Also account analysis was built to run more specific reports, however I feel the more specific you get the report comes back with nothing after several minutes of loading. Review Source MJ Melissa J. Insurance Specialist Medical Practice Used the software for: 2+ years ### "Could use some improvement..." March 8, 2018 4.0 Overall, a good product! Pros It helps our office organize appointments for multiple doctors. I love how they added the color change feature to the insurance when it's active (green) or inactive (red.) Very easy to spot a bad insurance from the scheduler. Cons It freezes up on me sometimes and kicks me out. I wish it would organize fee schedules for each carrier so we could calculate estimates for patients immediately instead of having an off-site benefits verifier... Review Source CS Cydni S. Coding Specialist Medical Practice Used the software for: 2+ years ### "I work with MedEvolve every day!" February 15, 2018 5.0 Pros I love this program. I have been using it for almost five years now! The scheduling is super easy. Creating new patients and searching for existing patients is a breeze. I work in the control function mostly posting charges for all the doctors, and I feel that it is very user friendly. They have great customer service...any time I have any trouble I always get a quick response via email or a phone call from really nice representatives. Cons Every once in a while the check eligibility function on insurances freezes up and I get knocked out of MedEvolve and have to log back in, but other than that I don't have any major issues/cons with this product! Review Source sS sheri S. Billing Manager Hospital & Health Care Used the software for: 2+ years ### "Great Program" November 27, 2018 5.0 Having a great support team makes it so easy. If there is a problem or question, they are very helpful and quick to respond. Pros Very user friendly. Support is exceptional Cons Nothing. I have 0 complaints and we have used this program for about 4 years Review Source TH Toby H. Office Admin Used the software for: 2+ years ### "Changes have been made so it's taking some getting used to." July 2, 2018 4.0 Pros The software is no problem. It's very user-friendly and easy to learn. It shows up in red anything you forgot to put in that's needed to be what the software is designed for. We have had newly come on board that has picked up learning it within a days time with my problem. Cons Software is not a problem. I just like being able to call and talk to someone instead of waiting on a reply from an email. Review Source PE Pat E. Office Manager Medical Practice Used the software for: 2+ years ### "GREAT. " July 21, 2017 5.0 Pros Input is user friendly It's easy to manuver between the patient acccounts, tables and applications without opening/closing Cons 1\. Need more user flexibility in generating custom reports vs having to submit a request get a quote - sometimes it is a time sensitive issue 2. Lack of user's ability to add claim rules that may apply to specific healthplans 3. Issues with modifying appointment templates Review Source MM Melody M. Office Manager/Biller Used the software for: 2+ years ### "It isn't as user friendly as other systems I've worked on, but overall it is a decent program" June 29, 2018 4.0 Pros Electronic posting is easy and takes seconds. Reports from electronic posting are immediately available and easy to access. Cons Issues with the system not billing tertiary insurance have been brought up several times and not resolved. Reporting isn't user friendly at all and difficult to navigate between different reporting capabilities and get consistent numbers. Review Source LB Lena B. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Good program although a little sluggish for the cost" June 26, 2018 4.0 Ease of use compared to others Pros Great features, it really does a lot for you! But you need enough training Uses for all persons in the team, probably best for large users, we are a small practice so we do not have enough people for all tasks etc. Cons Slowness and sluggishness are a problem right now... It was not always so... The support team "ticket" system is a pain! Review Source TP Tl P. Director of Outpatient Business Development Medical Practice Used the software for: 2+ years ### "Good product for revenue cycle management" January 26, 2018 4.0 Pros Web enabled product and easy to use. We use their billing module only for revenue cycle management. They do have a robust scheduling and analytics module Cons The documentation module doesn't have the necessary functionalities to meet the CMS requirements for outpatient rehab clinics. Review Source JW Jennifer W. Coder Used the software for: 2+ years ### "I think it's functional but its UI could be improved to feel more 2018." June 26, 2018 4.0 Pros It is pretty simple and self explanatory. Posting charges is quick and to the point. Doesn't crash often. Cons I don't like the cases. I don't like how we have so many cases with so many body parts and I want to condense them but MedEvolve doesn't let me delete them. Review Source DW Donna W. front office Medical Practice Used the software for: 2+ years ### "Overall I'm pleased with the service." June 29, 2018 4.0 Pros VERY, user friendly, easy to navigate and train others to use daily, easy to add, change, or update patients information. Cons Statements to patients are not easy to read, patients are constantly complaining that they cannot see the payments that they made. Review Source SM Scott M. Patient serv rep Used the software for: 2+ years ### "There has been a lot of issues" July 11, 2017 4.0 Pros Easy user friendly, most are very quick to learn would have liked a little more training when we started. Cons lOTS OF ISSUES, constant updates that seem to make the system worse. Lots of things we where never shown with the system. Review Source SM Stacy M. Surgery Scheduler Hospital & Health Care Used the software for: 1-2 years ### "MedEvolve is fairly easy to learn and use" July 20, 2017 5.0 Easier to do my job Pros very visual and easy to understand, many different ways to do the same functions so you can use your own preferences and are not stuck using just one way of working Cons I feel like I could use more hot keys so the mouse isn't used so much on everything. No other issues I have come across. Review Source ED Eric D. Network Engineer Used the software for: 6-12 months ### "Simple to work with. Integration with Phoenix does not always work well. " June 29, 2018 4.0 Pros User interface is easy for end users to understand User creation and administration is easy to use and teach to others Cons Does not integrate with Phoenix flawlessly, There are times where support intervention is required to get schedules to properly sync into phoenix Review Source Similar Products Featured ## Related categories [Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.