--- title: "Geelus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Geelus the right Dry Cleaning solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130695/Geelus/reviews/" page_type: "reviews" language: "en" --- Geelus 5 (155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Geelus Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DO Damien O TailorTextiles, 2 - 10 employeesUsed the software for: 1-2 years. “The software is intuitive, well-designed, and packed with features tailored specifically for tailoring, alterations, and dry cleaning services.“ May 21, 2025 CN Christina N Owner and OperatorTextiles, Self-employedUsed the software for: I used a free trial. “Some of the features are a bit clunky -- the UI isn't the nicest (I demoed a handful of systems).“ April 22, 2025 QA Qurban A ManagerApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial. “It also saves time by keeping everything organised in one place.“ April 18, 2026 GS Gursharan S DirectorConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “slightly difficult to understand initially, but that has to be every software.“ September 28, 2024 GS Gursharan S DirectorConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The software has made tracking jobs, payments, and customer communications incredibly seamless.“ September 28, 2024 nk nikki k OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “The customer service phone quality sometimes is not good.“ May 20, 2024 LC Laura C Clothing alteration shopRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Excellent service. As it's the first time opening a business shop, I had a great experience and help from the team, especially \[sensitive content hidden\] .“ March 18, 2026 rA rocio A Founder DirectorTextiles, 2 - 10 employeesUsed the software for: Less than 6 months. “The interface, I think i could be nicer and more friendly. And that is not in spanish, my team suffers a bit.“ November 10, 2022 ## Showing most helpful reviews Showing 1-25 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hadis J. Business Owner Apparel & Fashion Used the software for: 2+ years ### "Owner / Manager" August 30, 2018 5.0 Pros “Geelus is “THE SOFTWARE FOR TAILORS!” Since we started using geelus in 2008 we are truly on top of our business. We know if we have made a progress since the previous year, we know if we need to advertise more, we know which one of our employees are performing better and we’ve never gone back to the pen and paper. I can see the new orders in the system even when I’m driving (although it's not legal anymore;)) We don’t worry about any backups or where the data is stored. IT JUST WORKS. I truly recommend it to all clothing alterations and tailors specially if you are like us an agent for a dry cleaner! Cons I can't think of any really. Their original software's full version used to work only on my Mac and PC but their new one works like a magic on my mobile phone and tablet too. We've actually added a new tablet to serve our customers faster. Very cost effective. Review Source PP Paola P. Alterations and Dry Cleaning Apparel & Fashion Used the software for: Less than 6 months ### "Geelus system " March 24, 2025 5.0 The experience has been great. The system is easy to use, and it has great features. Pros The system is easy to use, you can costomize it to company needs and the team is really helpfull Cons At the moment I haven't found anything that I don’t like. Switched from [Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/) Geelus has better features and is really easy to use Review Source ME Marisela E. Manager Apparel & Fashion Used the software for: I used a free trial ### "Easy to use Program" March 25, 2019 4.0 I just used this software's Free Trial --- there is definitely a lot of great use and features to running a dry cleaning type business. There were a lot of features that didn't apply to my apparel service business so I decided not to continue using it. For a business with several steps, or processes, including working with others, this software will allow for better productivity. Pros You can track most aspects of running your dry cleaning or alterations or service business, including employees, work orders, projects and timelines, charging and receiving payments. I like how you can send emails to your clients. And also you can keep track of employees tasks and how an item is moving along. Cons The software was not very compatible with my computer and tablet. The programs shut off during use. Also, I did not like the interface, overall design. Review Source MR Martin R. Director Retail Used the software for: Less than 6 months ### "User Friendly System" April 1, 2025 5.0 Pros Very user friendly. An excellent system. Cons None. The system allows for very quick learning. Switched from [Sunrise ITSM](https://www.capterra.com/p/148707/IT-Service-Management/) More specific to Dry Cleaning and Alterations. Review Source LP LYNDA P. Owner Apparel & Fashion Used the software for: 1-2 years ### "Excellent Features" January 25, 2024 5.0 I can honestly say, I have had no issues with Geelus. Support has been friendly and helpful, the program is pretty easy to figure out (I'm not computer Savvy!!), Payment is straight forward, easy to navigate or customize features. Training videos are great! Pros Everything we needed was already built and it's super easy to customize. No set up fees and free trial period really helped. New set ups take time to sort out and input everything. Also, Our business is complicated as we have 3 separate services in one shop. Since then, we have added more staff and we needed more administrative control. Cons There is not anything I don't like at the moment. My only comment would be a more sleek modern 'look' would be cool. Reason for choosing Geelus I've used the program before, it really is simple to use and customizable. No 2 businesses are the same. Switched from [CSI Platform](https://www.capterra.com/p/92633/TMS/) We could not get it to work for us. Was not customizable enough for what we needed, and pricing was constantly changing. Set up fees etc. Review Source AF Anita F. Co Founder Apparel & Fashion Used the software for: 1-2 years ### "100% Recommended" September 8, 2021 5.0 The support is extremely communicative and helpful in solving problems and answering queries, supporting ourselves and our franchisees. Some of our franchisees use the system to track the productivity of each employee, manage corporate accounts, quote on complex jobs and others use it as a sophisticated cash register – in our business one size does not fit all and Geelus provided that adaptability. Pros Alter- It is a franchise chain of 22 Clothing Alteration and Dressmaking stores located throughout metropolitan Melbourne, in the state of Victoria, Australia. When we set up the franchise business in 2002, we formed a relationship with a point-of-sale supplier, who offered a program owned in the USA. In early 2020, we were informed that the US Company had changed hands and that we had 6 months to find an alternate POS supplier. This major crisis led us to finding Geelus. Our early conversations with Geelus were focused on ensuring that our franchisees would be given considerable freedom in running their own business, setting their own prices, and managing their own reporting and information demands. As a Franchisor and Head Office we wanted access to all the information, but we did not want the management function of each system to be our responsibility. We specifically wanted to “liberate the franchisees to achieve what they each wanted from the POS beyond the minimum functionality of writing a ticket and customer collection of garments. Geelus immediately understood what we wanted and then were very proactive in working with us and our franchisees to deliver the outcome. Cons Change is always challenging, and many of our franchisees had used the previous system for many years. Adapting was a challenge but Geelus were supportive, in particular, the support team, in Australia. Our only regret is not switching sooner... Alternatives considered [SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[CSI Platform](https://www.capterra.com/p/92633/TMS/)[CleanCloud](https://www.capterra.com/p/133390/CleanCloud/)[Enlite POS](https://www.capterra.com/p/92631/Enlite-POS/)[Comca Systems Cleaner POS](https://www.capterra.com/p/153257/Comca-Systems-Cleaners-POS/) Reason for choosing Geelus Simplicity, highest number of features, being cloud based, highest ranking against competitors and great support was our main factor. Switched from [Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/) Bringing our company to 21st century Review Source TT Thomas T. CEO Apparel & Fashion Used the software for: Less than 6 months ### "A versatile system that adapts to your business, not the other way around" September 26, 2022 5.0 Pros The most impactful feature for our business was the structure of how items and services are set up to show all necessary information on the orders and on the tags. The structure is able to handle dry cleaning, laundry, tailoring, alterations and shoe repairs all at once! Which eliminates room for error. Customer service was very experienced and fast. The transition over to Geelus went so smoothly that I didn't have to lift a finger! Shout out to \[SENSITIVE CONTENT\] Cons I actually found out about Geelus before Cleancloud, but I chose cleancloud because Geelus' design and branding seemed old (no offense), so I went with CleanCloud. I think Geelus needs a new logo and a refresh on the interface! I also tried Cleantie for a month and it seemed nice but it doesn't come close to Geelus. I wish Geelus would have an open API! Alternatives considered [Cents](https://www.capterra.com/p/241159/Cents/)[Enlite POS](https://www.capterra.com/p/92631/Enlite-POS/)[Starchup](https://www.capterra.com/p/155630/StarchUp/) Reason for choosing Geelus Starchup wasn't available in Norway. Enlite and Cents was tailored for dry cleaning and laundry. Switched from [CSI Platform](https://www.capterra.com/p/92633/TMS/)[CleanCloud](https://www.capterra.com/p/133390/CleanCloud/) CleanCloud wasn't as robust and stable as it seemed. A lot of issues and angry customers when it comes to SMS messages. Issues with the employees not knowing what kind of jobs that need to be done on a garment. It wasn't tailored for other businesses other than dry cleaning and laundry. Cleantie was a lot better but still not quite there yet. Review Source QA Qurban A. Manager Apparel & Fashion Used the software for: I used a free trial ### "Easy to use and efficient" April 18, 2026 5.0 Overall, our experience with Geelus has been positive. It has helped streamline our business operations and improved efficiency in managing orders and customers. While there are areas for improvement, it is a reliable system for small to medium tailoring businesses. Pros Geelus is very easy to use for day-to-day operations. It helps manage jobs, track customers, and process payments efficiently. The interface is clean, and it works well for tailoring businesses like ours. It also saves time by keeping everything organised in one place. Cons Some features could be improved, especially customization options and flexibility in workflows. Occasionally, the system feels limited for more advanced needs, and performance can be slightly slow at times. More integrations and reporting features would be helpful. Review Source LC Laura C. Clothing alteration shop Retail Used the software for: Less than 6 months ### "excellent program and service " March 18, 2026 5.0 Excellent service. As it's the first time opening a business shop, I had a great experience and help from the team, especially \[sensitive content hidden\] . Not only helped me with different aspects of the program but also, professionally answered all my questions. Pros The program is very easy to learn, great customization and value. From the start to end of setting everything, could not be more happy. Cons Not too sure but probably to create more price variants. At the end I am very happy with everything. Review Source AMG Anne Marie G. owner Apparel & Fashion Used the software for: 6-12 months ### "The Zip Yard Athlone" April 3, 2025 5.0 Very good experience with Geelus. It allows us to run our business more efficently. Pros Geelus is very fast and easy to use. Is can be customised to suit our needs. Its also downloadable on pc, tablet and phone which is very versatile. Love it so far. Cons nothing as yet as we adapt it to suit us. Review Source PD Paulina D. Director Design Used the software for: Less than 6 months ### "Would Highly recommend ! You wont regret it " May 21, 2025 5.0 Great , Easy & Efficient . Way beyond competition. Great support and Design. Pros Layout , Accessibility , Easy to navigate and update Many great features . Extensive reports available Cons Not much really , overall great system . Switched from [Amelia](https://www.capterra.com/p/200413/Amelia/) tms was outdated and very poorly managed Review Source II Ileana I. Co-owner Apparel & Fashion Used the software for: Less than 6 months ### "Perfect software for laundry businesses" January 16, 2025 5.0 Pros We really like how customizable the software is. It also includes every single feature that we were thinking our next software should to have, at a reasonble price. Their support is also fast and reliable. Cons UI can be slightly improved but it's not a critical point Review Source JG John G. Manager Textiles Used the software for: Less than 6 months ### "Great Software" November 8, 2024 5.0 Pros Excellent customer service, great program interface. Cons It's price is high but considering the effort that put in the software, we think its worth it. Review Source VR Verified Reviewer Director Retail Used the software for: 6-12 months ### "Perfect for small alterations and dry cleaners shops" June 3, 2022 5.0 I couldn't find anything better, it's everything needed and more. Pros So very easy to use. Mostly intuitive, but backed up with good help topics. Anything you can't find, pop on a ticket and you get a call very quickly with friendly, knowledgeable help. Highly recommend this software. Cons In the set up phase I made a few mistakes, which lost my set up a couple of times, duplicated everything another. Support was a great help and quickly resolved this though. Review Source RG Rhoda G. Owner Retail Used the software for: 2+ years ### "Amazing POS from Geelus " October 12, 2022 5.0 Fantastic POS system, we use it every day and it makes my job so much easier Pros Easy to use, great communication from Geelus, everyday use and simple to change with price increases and adding items Cons Setting up the printer was very hard but Geelus was a great help. Reason for choosing Geelus Fitted All my needs and continues to succeed Review Source NJ Nick J. Manager Apparel & Fashion Used the software for: 2+ years ### "Powerful tool for managing any business" January 21, 2020 5.0 My overall experience with Geelus has been excellent so far and I truly appreciate it. Pros I have been using Geelus for about 11 years while managing prestige alterations and I should say it rocks! The support is amazing, the staff are nice and friendly and right to the point. I used to use their old software till last year and switched to their new one. Now, not only it automatically sends text messages to the customers, if we don't get a chance to do the job on time, we can send another message to delay the collection day or for anything else. I love the flexibility of their new app a lot and of course using it on iPad is really cool! Cons If it was 10 years ago there might have been some cons but nothing I can think of now. Specially since I switched to their new app, because of the new referral system it's bringing us heaps of customers and builds the relationship upfront. Review Source SS Suzan S. Owner Apparel & Fashion Used the software for: 2+ years ### "Amazing Service" November 23, 2022 5.0 I have used Geelus since it began Over 10 years ago. I have watched it grow and tell everyone I know to use this system Pros Ease of Use. Clear and precise. All of my staff have no problems. Cons Nothing to not like. Its great! I cannot fault this software Reason for choosing Geelus Cant beat the system, the service and the Help desk support!If I have an idea or a suggestion to improve or change it my ideas are listened to. I love that! Review Source JH Joey H. Owner Design Used the software for: 1-2 years ### "Professional look to my business" March 13, 2020 5.0 The benifits is defenitely the professional look on the till slips. The detail of every item is important to us and with that Geelus is the best program to use. Pros The till slips for customers, stores and non priced slips. I use it every day, its eady to implement, easy to use. Customers love the professional look of it.. Cons The quotes snd invoicing part was missing. Still I dont know if my client receive the quote email. There is a receipt/delivered message missing on quotes and invoicing. That would be nice to have as well as in the messaging part. Further it is easy to use. Review Source KL Krystyna L. owner Apparel & Fashion Used the software for: 2+ years ### "Excellent and superb experience!" December 11, 2020 5.0 Excellent and superb! Pros I like everything. i don't even know what to describe! I can find customers easily, I love the easy prints. I love that I can easily book for the day with confidence. Geelus constantly shows me what needs to be done and how much is left to be done on each day. So I'm always on top of my business. Customers love the text messages and we are getting a lot of complements for sending text messages to the customers and notifying them of their orders. Cons I can't think of anything for the moment. I've been using Geelus since 2015 and for nearly 7 years it's been helping me to run my business smoothly. Review Source lC luigi C. Tailor Consumer Services Used the software for: 2+ years ### "Geelus is great for your business." February 17, 2022 5.0 Pros keeping everything organized and up to date with orders coming in and going out. customers love the text messaging alert feature when orders are ready. Cons geelus is always updating the program to make better and easier use for everyone Review Source JM Jeremy M. Founder Apparel & Fashion Used the software for: Less than 6 months ### "Amazing software coupled with an outstanding staff " August 6, 2019 5.0 My overall experience has been extremely pleasant. The team has the best customer relationship manager out there. He makes sure to get all my questions answered. He is responsible and extremely responsive in meeting deadlines and solving urgent matters. Pros I love the simplicity and use of Geelus and also the fact that is in the cloud. The team continues to push out new features and I like that the system continues to evolve, as my business does. Coming from tailormax (which is outdated and terribly run software), I appreciate that the Geelus software is new and cutting edge. They understand the needs of their customers and will go to great lengths to achieve their happiness and satisfaction. The system is very easy to use once you get set up properly. Cons I think the software can continue to get more advanced but I am absolutely confident that the team at GEELUS will do what it takes to get there. I am looking for more management and oversight ability across my multiple locations. More advanced reporting as well. Review Source HT Hanh T. Stylist Apparel & Fashion Used the software for: 2+ years ### "User friendly" August 25, 2020 5.0 I have love using Geelus as its easy and straight forward i rarely need to call for support but when i do its quick service and any problems or queries i have are solved pretty much instantly. Pros Straight forward and easy to use and understand. It has all the tools I need to run my business. Cons I am still getting used to the new software so at the moment i am just disliking the icons. For example the check button is not as obvious as the previous version. Reason for choosing Geelus It was more value for money and had great customer service Review Source jaB jo ann B. Operational manager Apparel & Fashion Used the software for: 2+ years ### "great service from my service people give 100 ++++++" August 17, 2019 5.0 On a scale of 1-10 I give Geelus a 20! Pros We've been able to do credit cards, used the excel exports a lot. This is to help me keep track of all employees time logs as well as knowing who is doing what. I've been using their old software and now that I switched to the new one, I'm really happy. Cons The payroll system for the new one VS the old one, does not yet help with Nevada state regulations. I have 3 shifts and I need to manually log out staff. Reason for choosing Geelus No other alternatives. Review Source sadaf K. stylist Apparel & Fashion Used the software for: 6-12 months ### "The best software ever " March 11, 2020 5.0 Great experience so far. Pros It's easy to use, learn and I enjoy working with it everyday. I like how easy it is to serve the customers and making sure jobs are done on time before the customers come to collect. The receipt is what it should be and in general I'm really happy. Cons IMO, the only thing missing was the quote feature and it has been added literally 2 days ago. Review Source AH ANGEL H. Owner Consumer Services Used the software for: 2+ years ### "Perfect fit for my business" February 20, 2020 5.0 I love working with Geelus especially their customer service team. Top notch! Pros I love that it is very intuitive. Very easy to use and friendly. I fell inlove with it when I started using it. Cons The only thing I don't like about it is that I can't call someone for help. I need to submit a ticket and be called back. Reason for choosing Geelus Geelus was the most easy to use and affordable. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.