--- title: "Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Timely the right Appointment Scheduling solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/131584/Timely/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Timely 4.7 (219) [View alternatives](https://www.capterra.com/p/131584/Timely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Timely Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Hannah M Managing DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It has an AI tracking function that makes it so easy to remember what I've done in the day, and lots of options for me to organize things the way I want to.“ July 25, 2026 MH Moe H Administrative assistantFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “What I like least about Timely is that the manual override is limited and the AI sometimes misclassifies tasks.“ June 3, 2025 Hannah M Managing DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I work at an agency where we need to do time tracking and this tool makes it a no brainer for myself and the team to do it.“ July 25, 2026 David G PresidentCivic & Social Organization, 2 - 10 employeesUsed the software for: Less than 6 months. “It does not pick up my time in small timeframes. “ April 8, 2026 Hannah M Managing DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The Classic version is my favourite; but our team loves the auto time sheet as well.“ July 25, 2026 David G PresidentCivic & Social Organization, 2 - 10 employeesUsed the software for: Less than 6 months. “I felt their customer service and their terms of service was poor. “ April 8, 2026 Hannah M Managing DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The data output is easy to see and understand.“ July 25, 2026 Ava H Senior Staff EngineerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Sometimes, it didn’t capture smaller tasks like quick meetings, so I had to add those manually.“ October 8, 2024 ## Showing most helpful reviews Showing 1-25 of 219 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kirby C. Business Owner Writing and Editing Used the software for: 6-12 months ### "I couldn't run my creative business without this" February 20, 2019 5.0 I am making more money because I'm not losing those 15 minute client task hours anymore thanks to the memory tracker. Also, I lost my billing from months ago, and I was easily able to go back and reprint it, dig through my tracker and see where I was missing stuff. I'd lose out on more than $1,000 a month if I didn't have this feature. Pros I cannot describe how incredible it is. I am ADD and very creative. I have multiple clients and multiple contractors. The unique thing about timely is the memory tracker, which tracks my open windows, times, and even suggests clients. I never have to start and stop a clock anymore. At the end of the day, I pour a glass of wine and open the memory tracker, simply select the client, click save, and it takes me 3 minutes to MONETIZE my day! It's amazing. There are tons of other cool features, but this is my favorite one. Cons There is nothing not to like. I like it all. Review Source Flavio A. Creative Director Design Used the software for: 1-2 years ### "Best time tracking software I've ever used" February 8, 2019 5.0 Using Timely has allowed us to better visualize our business as a whole, from a high-level project and scheduling perspective down to reporting and identifying the most profitable / desired type of work to pursue in business development. Pros Timely combines a simple, intuitive interface with smart back-end features to deliver the best time tracking solution, hands down. Having used a number of different time tracking apps I was incredibly happy to find Timely - it's user interface is beautiful, the tracking and reporting tools are simple and easy to use and the product team is continuously evolving the platform, adding new features and improving the system. Cons Minor glitches when saving changes, which rarely ever happen. Review Source VR Verified Reviewer Ad Writer/Writing Department Manager Internet Used the software for: 1-2 years ### "Used Timely to record time worked and tasks completed" June 26, 2018 3.0 Timely organizes time info visually very well. Pros I liked the way that Timely visually assembled information to be seen en mass. It made the ability to see quickly and easily where time opportunities were for our business. Cons Timely was not quite what we were looking for. It's a good program but ultimately we were unable to use it in tandem with other programs we were more committed to. Review Source Jenny M. Freelance Content Writer Information Technology and Services Used the software for: Less than 6 months ### "Free time tracking app " December 28, 2018 5.0 Was having trouble with current time tracking apps that were either low on features or hard to look at. Timely brought a nice balance between functionality and design for scheduling my time and sticking to it. Pros As a freelancer, I rely on solid time-tracking to monitor my performance and give estimates for work, so naturally, I've used more apps than I can count. So far, Timely is my favorite. The UI, features, and glorious reports give it an extra edge over most apps I've used. You can plan out your weeks of work in advance and it displays as nicely colored blocks that you can drag and drop if you need to shuffle tasks around. (You can also choose a custom color for each block!) You can set an hourly rate for tasks or set a budget for a project and it'll tell you how much your hourly fee should be. I love how it integrates with my Google Calendar so I'm not going back and forth to see which calendar has what. Cons While I love the custom color feature, it would be great if Timely could automatically assign that color for future blocks with the same name. Another useful addition would be to move a future task to the current week without having to type it out all over again. Review Source ALLY S. Auditor Computer Software Used the software for: 6-12 months ### "Timely a great tool for time tracking and project management" January 11, 2019 4.0 We can now manage our every projects remotely using Timely as it is cloud based and can be used on all devices Pros Timely is a great tool to manage time and increase profitability on a project, it is a well recommended tool for project managers. We are using this tool to manage our various offshore projects. The feature set is so good that we are really happy as we get all the needy features like time tracking, profit/loss tracking, task assigning etc. Timely is a great platform to manage a project in all aspects. We are really happy with their service too. Cons The only problem that I see is with the pricing plans, please try to make it more advanced so as to keep with the new trends. Review Source Louise F. Expat Support / Helpdesk Consultant Information Technology and Services Used the software for: 2+ years ### "Excellent for scheduling onboarding calls" April 3, 2019 5.0 Pros We mostly use Timely for scheduling onboarding calls with clients. It's easy to pass them a link and from there they can choose which employee they would like to speak with, and they can then schedule the call based on the employee's availability. The integration with Google Calendar is really helpful too. Cons It would be helpful if each user was able to choose their timezone as it doesn't take into account that users may be in different countries. Review Source Petya M. web site developement and design Design Used the software for: 6-12 months ### "THe good way to track your time. " August 25, 2018 5.0 I use it for my freelance projects, it is one of the best I have used the last years. Pros I like the software, it is easy to use and reliable. It keeps track of billable and unbillable hours, and is available for all platforms, which is very suitable, because I use different devices sometimes. Cons None encountered until now, the software is reliable as I said. Review Source Mariedglys R. Responsable de logística Used the software for: 6-12 months ### "Very useful both for business management and personal activities." July 7, 2018 5.0 Organization in my tasks, time of resolution Pros It is very useful and easy to use. Help to organize yourself in your tasks and meet your objectives and can be used both at work and personally Cons Its price and the errors that it sometimes emits during its use, is one of its greatest difficulties. The rest is very useful for what I recommend Review Source Ashly E. Co-Founder Computer Software Used the software for: Less than 6 months ### "Good tool for time tracking and creatng hourly invoice " October 15, 2018 4.0 We are really happy and we began to merge our more projects with Timely ! Pros We are using Timely for billing our clients based on the hours we spend for them, Timely helps us to get the correct hours we spend on their works. The AI mechanism we what we love the most, it suggests us the most effective way to handle our employees by making them more efficient. The AI mechanism they use is really unique and amazing. We rely in them more and more due to this amazing feature ! Cons The pricing models are not extensively flexible as it needs to have modules based pricing such that the needy ones buy only what they need ! Review Source Denise S. Writer Writing and Editing Used the software for: I used a free trial ### "Probably Works Better for Larger Companies--Not Great for Solo Users" October 17, 2018 4.0 Pros It is a combination time tracker and planner tool. The service is all online so you can access it from anywhere as long as you have an internet connection. I was able to create a new project category easily and added my content task for the day. Tracking my time was a little less intuitive but I did manage to get it to track for a bit. It's easy to forget to turn it off though. Cons It really didn't meet the needs I had for time tracking software. If I was part of a larger company where I needed to organize my team and have them track time, I feel it would work better. However, as a sole-operator it didn't help. I needed a time tracker that was a little more intuitive and helped me stay on track without having to keep a window in my browser open. The cost was a bit much for my needs as well. I'm willing to pay for something I'll use for projects that are not paid hourly, but the cost was a bit too high as it didn't really meet my needs. Review Source RG Ricky G. Salon Owner Consumer Services Used the software for: 6-12 months ### "Timely is Excellent for Booking and Sceduling" May 31, 2023 5.0 So far Timely has been a huge part of the Salon's success. The software has a ton of bells and whistles your business won't be able to live without, once you've ever tried it out. Pros The most impactful option Timely offers is SMS reminders to my customers about their upcoming scheduled events. I hear time after time from my clients how much they enjoy the reminder three hours before the appointment. Once, we disabled the SMS reminders as a means to save money. Well, it ended up costing big-time because several of our clients forgot about their appointments and those sales were lost. Cons I wish replies to SMS sent from Timely were forwarded to either my email or SMS to my phone, vs having to log in to view any replies in a hard to navigate inbox. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Timely The feel of timely was more our speed. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Cost and included features. Review Source VR Verified Reviewer Secretary Education Management Used the software for: 6-12 months ### "Timely Review" June 12, 2022 4.0 Timely is helpful software and I like it, it is functional and I highly recommend it. Pros I have been using Timely for a while, It is good software with many essential functions. You can schedule your job easily and track the workflow and time-consuming. Cons I don't have many complaints about Timely, but I would appreciate it if the software saved more project colors as defaults. Review Source AG Andy G. Web Developer Internet Used the software for: 2+ years ### "Ideal time tracking software for my business" March 25, 2019 5.0 I can’t imagine finding a better fit for me and the way I work. Timely makes time-tracking painless and effortless. Pros It’s quick to get up and running with Timely, entering clients and projects is a breeze. Being able to add a time or money budget is handy for those fixed-price projects – and Timely will send you notifications when you’ve reached a budget milestone (50 %, 80% and 100% of the allocated budget). An essential feature for me is being able to track my timings across different devices – if I need to work on a project at home, all my timings from work are synced. I can also log in to my timesheets via a web browser, should I need to. Creating reports at the end of the month when I need to do my invoicing is also a pleasure. Timely can export to Excel or PDF. I don’t use the “Memory” feature of Timely much, but it’s been very useful on those occasions that I’ve forgotten to start a timer and need to refer back to what I was doing during that period. Cons No significant cons spring to mind. Being able to save more project colours as defaults would be handy, as I use a single colour for each client (based on their brand colours) which means opening a previous project to copy the colour, and then pasting that in for the new project. Review Source LA Lauren A. Business Manager Hospital & Health Care Used the software for: 1-2 years ### "Timely is the best thing to happen to our business!" November 19, 2018 5.0 As a medical office, we use medical documentation software so we can appropriately document and bill for services. However, when we started selling retail wellness products and offering other wellness services, using our EMR was much too cumbersome to keep track of these things - we didn't want to have to set up a whole case for someone who just came in to buy a set of weights, and most of the things that Timely does fell on me - keeping track of inventory, tracking used visits against packages, etc. When I found Timely, it almost seemed too good to be true. Other software would track inventory, but not packages. Timely not only did everything I wanted and more, but it's a user-friendly software. Very intuitive. It was easy to train my staff on the system and has taken a lot off my plate. Pros Timely tracks product inventory, package purchases, has a scheduling module, reports for sales and many other things, a place to write notes associated with each visit, and is simply easy to use. Cons The ONLY thing I'd say is that I wish if I entered a client twice, it would warn me before creating the client a second time. The good thing is that there is an option to merge customers if you realize you did create someone more than once. Review Source KP Kate P. UI/UX Designer Design Used the software for: 1-2 years ### "Things I Didn't Know When I Started Freelancing" March 31, 2017 5.0 I started freelancing and had been tracking my hours on scratch paper and Notes files on my phone (it sounds so obviously stupid that I did that, but I hated time trackers from my agency days. I tended to forget to use them and then had to mentally reconstruct my days). It was making my life hectic. I put off invoicing until the last second because it was stressful and I felt guilty - like I had made my hours up. Even if I knew what client I did work for, I almost never remembered to write down what I did. Timely has tools built in to help me remember to track hours, to remember what I worked on, even days later. I also volunteer and hadn't been tracking my non-billable time until Timely. Now I can see how I'm splitting my days. It's made me a better estimator for future work; I never see my own estimates and think "wow, that's way too high a number. I should lower that," because now I have it documented, including the stuff I forget to factor in, like meetings and emails. I recommend this to everyone, especially visual people. It looks just like a calendar interface so there's very little learning curve. Timely is beautiful, easy, and --dare I say it -- rewarding to use. Pros The visual, colorful, easy to use interface. The integration with Rescue Time, which helps me remember what I did. Cons None. I work in UI/UX and I have no constructive crtiticism for Timely. Well done. Review Source VR Verified Reviewer Senior UX Designer Design Used the software for: 1-2 years ### "Beautiful, flexible and smart time tracker" April 1, 2019 5.0 Pros Although not perfect, the automatic time tracker allows you to work and not worry about tracking your every move - helping you piece together your day. Cons I struggle to come up with areas this solution lacks. The developer has squashed the early bugs this app displayed. It's not cheap for some teams, but I believe Timely's accuracy of tracking time could pay for itself. Review Source ON Olli N. DIRECTOR Graphic Design Used the software for: 2+ years ### "Timely app" March 4, 2019 5.0 Timely has helped track timing of projects which has helped quote for new projects. From scheduling and pricing jobs it has be a pleasure using it and has become a key tool for us to use each and every day. Great interface that works great on mobile - on the go and always easy to reference any data or information you require. Pros Great interface and ease of use, it has become a really key tool for us for time tracking and scheduling work from start to finish. Cons Not many, all I would say now and again updates are released I would just like to see more quicker! Review Source VR Verified Reviewer Executive Producer Media Production Used the software for: 1-2 years ### "Must have system " August 6, 2019 5.0 Pros One of the best software I have ever used. It is extremely easy to use once it’s set up. Cons Initial set up, takes some time for accuracy and precision. But still worth doing. Review Source CC Carol C. Practice Management Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent cloud based scheduling software" December 10, 2020 5.0 Pros This software allowed our office to manage multiple practitioners schedules, and for some, allowed patients the option of online booking. Cons Unfortunately, Timely was unable to integrate with our practice management software. We chose to stay with Timely for scheduling, even though it wasn't integrated as it was so much better than the scheduler in our software package. Review Source ES Espen S. Senior Consultant Information Technology and Services Used the software for: 1-2 years ### "Mr" May 11, 2017 5.0 Pros Timely has a nice and modern interface with all the bells and whistles one has come to expect from high end services. This service is what all the others should have been. Hopeful, more integrations will be implemented so that mass adoption can start. \* Planning is a very useful feature that I have not seen in other similar services. \* The ability to easily create projects; set budgets, hourly rates and so on is nice. Cons Windows(desktop Memory) and Android(App) does not seem to be prioritized as much as their OSX and iOS counterparts. This causes some frustration for me as I can see features arrive for the Apple products, but I have to wait 6 months until the Windows/Android equivalent. Review Source LS Laura S. Freelance Product Designer Design Used the software for: Less than 6 months ### "The Search Has Ended!" May 22, 2019 5.0 I needed an accurate way of tracking my time and billing my clients across several different projects. This couldn't be easier. I've tried several different time tracking software programs, including a Google sheets extension, 17hats, Quickbooks, HoursTracker, Tsheets, and a few more. This is by far the best! Pros My favorite feature of this software is the Memory app that works with it. This app tracks the software, websites, and programs that I use throughout the workday. If I forget to set the "timer" I can always go back and click on each tracked usage and add it to a project. This also tracks time on your phone, which would also be lost time and lost money otherwise. I have captured so much additional work time that would have been lost otherwise. Cons The only thing that I wish, is that I could apply payments to the bills that I run. Also, on the shared weblink of reports, if we could also show individual line items for each project, that would be great. I can only do that through an exported report at this point. Review Source AD Alex D. Designer Design Used the software for: 6-12 months ### "Integral to my freelance process" March 13, 2017 5.0 I use this all day every day. It has not only allowed me to help keep an accurate record of my freelance hours , but it is pretty and satisfying to use. Seeing my custom color palette blocks grow along with the weekly balance is the progress I need to keep going. There are times when it can be slightly glitchy (I use it on Chrome), but nothing a simple refresh can't handle. Also, the continuing updates and upgrades are only increasing how seamlessly this is integrated into my workflow. Pros The colors (I wish I could set my own standard palette, tho!); the balance up top, the flexibility Cons Sometimes it glitches and doesn't save my changes. I wish I could set a budget for a project and when it runs out, no more is added to my balance (because that's how my flat rate projects work in real life -- even though it is useful to know how long I have worked over my budget) Review Source WM Waqar M. Owner Management Consulting Used the software for: 2+ years ### "This helps me keep track of all my hours at different rates for all my contracts" June 14, 2017 5.0 Ease of billing my clients accurately, hours of work and what was done for each period. Pros Organizing hours by client, contract; exporting to excel; ease of use; able to use across ALL my devices; accessible from anywhere. Cons Filtering for specific contracts in the reporting environment is a little clunky - not easy to select just one contract as the window disappears and you have to reselect it to get in and pick the e-contract of interest. Review Source VR Verified Reviewer NA Music Used the software for: I used a free trial ### "Timely Is Very Good To Use! " December 10, 2019 5.0 Main benefit of Timely is is the ease of use and how to get your time managed in a beneficial manner. I think Timely came up with a fantastic service that. Pros Timely is a fantastic service to use. I love their way of management with their system and how they want their users to do the same with their personal lives. You can give yourself set limits on what yo do, such as a task for your home or even school work. You can keep track of the time that you spent on your task as well. I think services like this is especially great for parents of children should use, because not only will they benefit from it, but it will help manage time as well. Cons I used this as a trial, I didn't have any complains. Timely is very simple and good to use because it will keep everyone on time and guide everyone in the right direction on getting tasks finished. Review Source VR Verified Reviewer Senior Field Marketing Manager Computer Software Used the software for: ### "Successfully removed the need for manual input" June 7, 2018 5.0 Saved time and energy Pros The integration across multiple tools (laptop, iPhone and iPad) is hugely helpful. The Memory AI feature is intuitive and helpful. Cons Took me a while to figure out how to make changes/updates to past information, so wasn't completely intuitive to me. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.