# Txt2Give Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Txt2Give the right Donation Management solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132212/Txt2Give/reviews

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Txt2Give

4.8 (134)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 12th, 2026

# Reviews of Txt2Give

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

SC

Sandra C

Church board member Religious Institutions, 11 - 50 employeesUsed the software for: 1-2 years.

“sensitive content hidden\] was very helpful in explaining my current plan, options and features“

August 11, 2023

JG

Jonah G

Account ExecutivePhilanthropy, 11 - 50 employeesUsed the software for: 6-12 months.

“Ui is a bit clunky, it is sometimes difficult to see how to do necessary tasks like setting up a new gateway.“

June 18, 2021

AA

Alhassan A

Research CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“The user-friendliness and light weight nature of the entire process makes it the best tool for live fundraising events. But not only that, beyond our initial events and fundraising campaigns, the experience always leads to impressive retention of first time givers who can then be later transitioned to our other more progressive fundraising campaigns and comprehensive tools.“

July 19, 2021

AC

Ann C

Sr. Financial AnalystReligious Institutions, 51 - 200 employeesUsed the software for: Less than 6 months.

“They did not have proper instructions on how to setup the payment gateway that connected Txt2Give and our Church Management Software - Touchpoint.“

June 29, 2020

AA

Alhassan A

Research CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“The other best thing about Txt2Give for us is that most of its payment gateways have integrated with our local mobile-money platforms, so donors always have a exhaustive list of practical transaction processing options to choose from; and not only have to use their bank cards.“

July 19, 2021

KD

Katrina D

AdministratorReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years.

“I have not ran into a problem that was not quickly answered by your agents. “

August 24, 2021

EM

Elizabeth M

AccountantReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“I am able to clearly differentiate our TXT2GIVE donations from our other online deposits.“

August 31, 2021

## Showing most helpful reviews

Showing 1-25 of 134 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John C.  
Educational/Leadership Consultant  
  
Used the software for: 6-12 months

### "Makes Church giving a little easier"

June 7, 2018

4.0

Pros

Provides another avenue for people to log in and give electronically to our churches and ministries.

Cons

The texting just reroutes you to a webpage. It would be great if there was functionality to text and forget it.

Review Source

Response from Txt2Give

June 8, 2018

Hey John! Glad you appreciate the way Txt2Give enables a new convenient avenue of giving for churches and ministries. Just wanted to quickly address your comment about just rerouting to a web page. We only do this on the first donation for a donor. After we collect their payment method the first time, all future giving is done completely through text message. The only way we could allow the first donation to go through without sending the donor to a web page would be through donations collected on the phone bill, and we don't offer that service due to all the limitation and barriers for nonprofits. I'm happy to discuss this with you further if you'd like!

AA

Alhassan A.  
Research Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "our live fundraising events are much more productive and efficient, thanks to Txt2Give"

July 19, 2021

5.0

Txt2Give has been an amazing addition to our catalogue of fundraising tools. The user-friendliness and light weight nature of the entire process makes it the best tool for live fundraising events. But not only that, beyond our initial events and fundraising campaigns, the experience always leads to impressive retention of first time givers who can then be later transitioned to our other more progressive fundraising campaigns and comprehensive tools.

Pros

The best part of using Txt2Give is the ease of use -- for both us as fundraisers and also for donors who participate in our live fundraising events. We are able to easily set up and deploy in just a few short steps. The other best thing about Txt2Give for us is that most of its payment gateways have integrated with our local mobile-money platforms, so donors always have a exhaustive list of practical transaction processing options to choose from; and not only have to use their bank cards.

Cons

We use Txt2Give exclusively for in-event live fundraising campaigns.....and wish there were features or options for competitive group giving to make the events much more fun and engaging by pitting teams against each other in the spirit of friendly giving competition. Hahaha. That would certainly harness ego and competitiveness for good causes.

Alternatives considered

[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/)

Reason for choosing Txt2Give

We tried Txt2Give first, and it served us well.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

At the time, they didn't carry the local mobile-money operators that most of our smaller-amount contributors preferred to use.

Review Source

Response from Txt2Give

July 23, 2021

We're so glad that you're getting great use of your Txt2Give account!

JE

Jill E.  
Engagement and Operations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "ASYV Review of Txt2Give"

May 29, 2019

3.0

Pros

Txt2Give is simple to use, budget-friendly, and the customer support is amazing. Our organization uses the platform for our gala each year. We've found that all other comparable softwares are too expensive and better serve organizations that host many events throughout the year. Txt2Give provides us with an option that we can afford and that better meets our needs given that we host only one large-scale fundraiser per year.

Cons

1) Needs functionality on the back-end (to add in offline donations, change the goal on our own, etc.). 2) Donors should be able to change how their name is displayed even after they are in the system. 3) It would be great if the design/content of the thermometer page could be further customized.

Review Source

IK

Irene K.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Text Giving Software"

May 5, 2021

5.0

The program has so many features and helps us with various campaigns we have at our church. The ease of giving for our donors is a big plus!

Pros

The set up for this product was extremely easy. Our congregation finds it easy to use.

Cons

It would be nice for it to work with Quickbooks

Alternatives considered

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

Reason for choosing Txt2Give

The set up was easier and it worked with our church management software

Review Source

EP

Eric P.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Easiest and most effective way to e-give"

May 21, 2020

5.0

Our church was looking for a simple and yet reliable e-giving solution. We found what we were looking in Txt2Give. Their ability to cater to non-profit organizations was a huge plus. We were able to present members with different donations options while at the same making it easier to our accounting team to allocate funds properly. The tool is so simple and intuitive, even our elderly members were able to understand the process. This tool has been a great addition to our ministry during the pandemic time where we decided to close our buildings.

Pros

The tool is so easy to use even our elderly members find it simple to give their donations. One of the things that stood out was the ability to customize the categories and presentation. This made it simple to follow the step by step instructions. The reporting screen is easy to understand and provides all the information we require and need to maintain healthy accounting practices.

Cons

Nothing negative to say at this point but I'll update this review if I come across anything.

Alternatives considered

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)[easyTithe](https://www.capterra.com/p/224879/easyTithe/)

Reason for choosing Txt2Give

Least expensive, keeping things simple, pricing options.

Review Source

WR

Wendy R.  
Bookkeeper  
Religious Institutions  
Used the software for: Less than 6 months

### "Excellent Product & Outstanding Customer Service"

May 6, 2021

5.0

The customer service we are receiving is hands down one of the best! Very accommodating, friendly and quick to respond!

Pros

The Txt2Give team was very helpful with all my questions.

Cons

If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue. As far as reporting for financials, it took me about three weeks to figure out the customization.

Alternatives considered

[SecureGive](https://www.capterra.com/p/118034/SecureGive/)

Reason for choosing Txt2Give

\[SENSITIVE CONTENT HIDDEN\] used Text2Give at another church he used to lead.

Review Source

Kylie O.  
Founder and President  
  
Used the software for: 2+ years

### "Txt2give been a major blessing to my ministry! "

May 15, 2018

5.0

More monthly partners and more communication with them.

Pros

I like the phone/computer integration. People gave give multiple ways but all in one tool. I love how easy it is to set up a reacquiring donation for the user.

Cons

I wish the interface had a different look, but that's a woman for you, always wanting things "pretty". ;-)

Review Source

Kathleen M.  
Book Author  
Arts and Crafts  
Used the software for: Less than 6 months

### "Did not purchase the software, but used it as a giver"

November 22, 2018

5.0

Fast, safe, convenient… Finally in tune with technology and the next generation of givers.

Pros

I used to attend a church where all you had to do was text a certain number designated by the organization, and type in an amount. I believe it was this software. We never carried cash or checks but wanted to give. The text option would flash on the screen at service and it was easy and convenient to give this way.

Cons

I don’t know enough about it to list a con. The new church we go to uses Tithe.ly Which is great because you can look it up online using the churches website and give even when you’re not at church. That option may be available with this as well, but I never used it, so I don’t know.

Review Source

Response from Txt2Give

November 26, 2018

Hi, Kathleen! I'm glad you enjoyed using Txt2Give at your church. We do also offer a way for donors to give from the church's website at no extra cost. Maybe your church just didn't use that feature. Thanks for the review!

BM

Brad M.  
Staff  
  
Used the software for: Less than 6 months

### "Txt2Give is a great solution for churches."

October 16, 2017

5.0

Has enabled us to easily collect online donations in a simple and effective manner. Some users won't download an app, but virtually everyone texts which makes it a perfect solution for our ministry.

Pros

Their flat-rate platform pricing, the ability to use my payment processor of choice, and customer support. A great solution for churches eligible for special processor pricing through MyWell ministries. We are saving a significant sum over the long term using our own processor with Txt2Give. One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.

Cons

No major cons. Our implementation wasn't as turn-key as it would be for most using their platform, but they are very flexible and helpful to work with.

Review Source

Frederica B.  
Owner & Lead Event Planner  
  
Used the software for: Less than 6 months

### "My overall experience was fantastic"

January 12, 2018

5.0

Pros

The software was extremely user friendly, set-up took no time at all. Customer Service/Help Desk was were outstanding. They replied quickly to all of my questions.

Cons

I would have liked to have the SMS one-word texting option available outside of the US, this option would have been great for us.

Review Source

KA

Karen A.  
Customer Service Manager  
Religious Institutions  
Used the software for: 2+ years

### "I like Text-2-Give"

June 2, 2021

5.0

It's been good.

Pros

I like the "hands-off" approach. The customer is able to update credit card information and giving amounts on their own, without having to contact us.

Cons

There have been customers who swear they didn't set up their automatic giving through Txt-2-Give. Even though the evidence is in their phone.

Review Source

TH

Terry H.  
cfo  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Long time user"

October 11, 2021

5.0

Pros

I like that we can receive donations with a cross reference/check to authorize.net. I like that we can export donations to upload into our servant keeper membership system. I like that text to give looks for ways to improve application.

Cons

Of course, i would love for tech support to be available on Sundays since we are a church.. but it hasn't been critical to where we did not receive donations and was quickly resolved on the next business day.

Reason for choosing Txt2Give

The flat annual purchase price which is discounted and no percentage of donations was a deciding factor.

Review Source

Response from Txt2Give

October 18, 2021

Thank you for the review Terry!

TH

Trivinia H.  
administrator  
Religious Institutions  
Used the software for: 2+ years

### "We absolutely love TEXT2GIVE"

August 25, 2021

5.0

great

Pros

User Friendly, works great, great customer service

Cons

would like to see any updates emailed . nothing new with program which is not a bad thing . but if there is something updated or new, please email us. Honestly, you may have done this and I may have just missed it if there were new features

Review Source

Response from Txt2Give

August 26, 2021

Hi Trivinia! We actually just released a new feature a month or so ago - that allows you to give your donors the option to help cover your processing fees. Jump on a support chat and we can fill you in on the details! - Thank you so much for the review!

JF

Joshua F.  
Dean of Students  
Religious Institutions  
Used the software for: 6-12 months

### "Practical and Helpful"

December 20, 2019

4.0

Txt2Give takes away the hassle of re-entering card/account numbers every week on our church tithe and allows us to tithe wherever we are, regardless of whether or not we're in town every weekend.

Pros

Txt2Give saves and secures all of our financial giving information, and allows us to easily make reoccurring donations and tithes every week.

Cons

I wish that the initial account setup didn't take you out of the text message out to a web page to complete setup. It would have been much faster and streamline if the whole setup could take place in the text thread.

Review Source

Response from Txt2Give

March 19, 2020

Hi, Joshua! Thanks so much for your feedback. The reason that a first-time (only) donor will be ask to register via secure webpage and not in the text message environment is because the registration page is encrypted and more secure. The text message environment is not a secure place to enter personal information, and cannot be encrypted. Because we take security with the utmost importance, we do require the more secure approach to protect your donors. The only time a donor will ever have to leave the texting environment is the first time they give. After they register, they will stay in the text message flow for any additional gifts made

SC

Sandra C.  
Church board member  
Religious Institutions  
Used the software for: 1-2 years

### "Great customer service "

August 11, 2023

5.0

Pros

\[sensitive content hidden\] was very helpful in explaining my current plan, options and features

Cons

I enjoy all of the features. I don’t have anything I like least

Review Source

AC

Ann C.  
Sr. Financial Analyst  
Religious Institutions  
Used the software for: Less than 6 months

### "Txt2Give - An easy option!"

June 29, 2020

5.0

Txt2Give enables the user to give over messaging.

Pros

Txt2Give was very easy to implement. The biggest advantage to this tool was it integrated with our Church Management software - Touchpoint, hence, updating the donor's giving record immediately. It has the functionality of adding as many designated funds as needed. The user-interface is also very easy to navigate with just a few questions to answer for the setup process and for them to choose which cause the would like to donate to.

Cons

They did not have proper instructions on how to setup the payment gateway that connected Txt2Give and our Church Management Software - Touchpoint. There is also a not a good reporting feature within the tool. A basic giving report will be emailed as a CSV file depending on the parameters chosen. It would be better if custom reports can be run within the tool and exported as an excel file.

Review Source

DW

Dewanda W.  
Staff Accountant  
Education Management  
Used the software for: 2+ years

### "T2G is an awesome tool"

August 12, 2019

5.0

Our donations are more timely and quickly deposited into our account.

Pros

The ease of use. Individuals can just text $

Cons

No cons at this time, we are satisfied with the product

Review Source

AH

Abbie H.  
Program Director  
  
Used the software for: 2+ years

### "Txt2Give is a fantastic platform that really works to fit the needs of its customers!"

November 16, 2017

5.0

Pros

I love how quick and responsive the Support team are to the changing needs of our non profit. Whenever we have a question or an issue, He is always so quick to respond and do his best to fix the issue, and if there isn't a solution available, then he works to build one that works for us! It's a great software that is constantly growing and changing to the needs that we as an organization have.

Cons

The most difficult thing for me and my team is that we aren't able to go into the system and adjust messaging and content directly. As a non profit organization we are very specific in our messaging to our supporters, and this messaging has to be approved by several different levels of people, so sometimes it takes a while to come up with the final copy that we're using - so then having to give it to support team to input into the system adds a step for us. If we were able to input it directly and make changes and tweaks in the copy that would be great!

Review Source

BB

Byron B.  
Director of Administration  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Winning!"

April 29, 2019

5.0

Can't wait to use it again this year at our Community Party event in a few days and see how easy it is to friend-raise right there! Thanks again for this easy-to-use invaluable tool.

Pros

Txt2Give makes it sooooo easy for non-profit organizations like ours to fund raise EASILY during an event without having to jump through hoops or spend lots of time planning—saving valuable time to be able to focus on other more pressing items.

Cons

The one thing I'd like to see would be the ability to customize the thermometer page just a little bit—I think it's good, but I'd like to be able to add graphics or our mission—things like that.

Review Source

rT

ray T.  
Senior Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great product"

August 24, 2021

5.0

When we first started using the software it took few weeks or so to understand how it works, but after that we are up & running!

Pros

\*Ease of use \*My church loves it!! \*Texting is the new standard for giving and we have watched our giving increase

Cons

Nothing at the moment. When something comes up that I don't like I will make it known

Review Source

Response from Txt2Give

August 26, 2021

Thank you so much for your review!

DB

David B.  
Adminsitrative Pastor  
  
Used the software for: 1-2 years

### "Would use Txt2Give all over again!"

April 29, 2018

5.0

Pros

The ease in setting up the backend for us in admin land. It was very straightforward and it not difficult to manage.

Cons

The fact that fees are taken out of the donor's giving rather than an invoice to us. It makes it difficult for us to manage in the books the way it is structured.

Review Source

Response from Txt2Give

May 1, 2018

Hi Pastor David! So glad to hear that you love Txt2Give. I wanted to address the fees real quick. We work with many different payment gateways, and fees are handled differently from gateway to gateway. With Stripe, the fees are taken out of the donation before it hits your bank account. There's nothing we can do about that, unfortunately, but you're welcome to use another gateway that gives you the gross donation amount!

DF

Debra F.  
Finance Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very Happy with Text2Give"

October 14, 2019

5.0

Very good. No complaints at all.

Pros

The software was very user friendly. Support was easy to access.

Cons

Nothing. We were very happy with Text2Give. The only reason we stopped using the software was to consolidate our online giving to one vendor.

Review Source

MS

Marita S.  
Executive Assistant  
  
Used the software for: 2+ years

### "Txt2Give has great customer service and the set up of our account was seamless. "

October 27, 2017

5.0

Pros

The dashboard is terrific. It gives a quick but comprehensive overview of giving. Causes are easy to add and remove and donor information can be quickly updated.

Cons

Txt2Give doesn't integrate with our current church management system so Txt2Give donations have to be manually entered. But we are in the process of upgrading to a ChMS that is more compatible and manual entry will be a thing of the past.

Review Source

JB

John B.  
IT Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Txt2Give is amazing for collecting both impulse and recurring text donations!"

October 11, 2017

5.0

Brilliantly easy to use to collect donations!

Pros

So easy to use! Text a number the amount to give, select a Cause, enter your payment information, and you're done!

Cons

Not regarding anything to do with the software, but it's been more donors have a more difficult time embracing text giving as secure enough of a method to give. This is the main reason the method hasn't been a favorite in our organization.

Review Source

TB

Tracy B.  
Operations Director  
Religious Institutions  
Used the software for: 2+ years

### "Text2Give"

May 2, 2019

4.0

Pros

It is easy for people to give quickly without having to go to our app or website.

Cons

It shows the funds of people that start the process but don't finish it.

Review Source

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