--- title: "Filecamp Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Filecamp the right File Sharing solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133218/Filecamp/reviews/" page_type: "reviews" language: "en" --- Filecamp 4.7 (115) [View alternatives](https://www.capterra.com/p/133218/Filecamp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Filecamp Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews CD Christopher D Head of Tech SolutionsUtilities, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to customise the platform with our own colours and branding really sets it apart from generic drives, making everything look polished and on-brand.“ August 26, 2025 Jonathan N Technology DirectorGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years. “It can be xpensive if you ahve a lot of storage and once you have a lot of folders to go through it can be difficult and time consuming finding where all the storage is used up.“ February 23, 2026 TG Todd G Marketing and Communications ManagerConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “It has enhanced our team's workflow by simplifying how we manage and share digital assets.“ October 4, 2024 AS Annie S BuyerRetail, 201 - 500 employeesUsed the software for: 1-2 years. “Finding specific files takes longer than it should, especially when managing large volumes of assets.“ December 5, 2024 LP LP P People CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The branding is customizable and provides a clean interface.“ September 9, 2025 Richard W Creative ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: 1-2 years. “The process of running through the folder system to move things is tedious.“ August 18, 2025 VH Victoria H Education CoordinatorCosmetics, 11 - 50 employeesUsed the software for: 1-2 years. “Filecamp is a great place to store and share documents with not only our internal team, but also company accounts and consumers.“ August 18, 2025 JD James D Graphic Communications CoordinatorOnline Media, 11 - 50 employeesUsed the software for: 1-2 years. “The file management is a bit annoying without drag-and-drop functionality--or even a menu where you can choose folders within the folder you're in--it slows down the process to have to drill down from the home folder each time I want to move assets.“ March 2, 2023 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fabian D. Communication manager Real Estate Used the software for: Less than 6 months ### "Effective basic DAM" March 17, 2026 4.0 We're very satisfied with Filecamp: easy to upload and share images at a low cost. It's safe, reliable and overall very user-friendly if you're not into very advanced features and only need the basics. Pros Ease of use: uploading and sharing images is very simple. In addition to folders you can create collections of images that are stored in separate folders. Very convenient to share images externally. Unfortunately other users can't see collections you've made unless you send a link to it. Cons Tagging, user and folder management could be better. A lot of it works by copying rights to other folders or users, but that makes it more difficult after a while to know which rights should be copied. It's also not always straightforward to understand who can see what. But there is a 'Login as' function so you can mimic another user to help with that. Finding images with a specific tag is difficult as there is no tag cloud to click tags. You have to know them by heart or be lucky that you hit on them while searching. Alternatives considered [Dash](https://www.capterra.com/p/214529/Dash/)[Canto](https://www.capterra.com/p/140500/Canto/) Reason for choosing Filecamp Pricing was a major reason, but also the overload of features with the alternatives. Features we didn't require. Review Source Response from Filecamp May 29, 2026 Thanks, Fabrian. Your feedback has been noted 👍 SH SCOTT H. Data Manager Marketing and Advertising Used the software for: 2+ years ### "best FTP solution I've worked with" August 31, 2026 5.0 File has been a godsend in terms for managing files and images. we deal with some pretty big files and client routinely comment about how easy it is to exchange files with us. Pros I love how easy it is to set up! and sending link to people so they can upload or download a file is awesome. Our clients appreciated not need to remember a user name and password. There is almost no learning curve to using Filecamp, which is great for our non-tech clients. Cons Some client want to integrated/automated file transfers into their data systems and they haven't quite figure out how do that yet. Alternatives considered [FileZilla](https://www.capterra.com/p/231513/FileZilla/)[Canva](https://www.capterra.com/p/168956/Canva/)[Uploadcare](https://www.capterra.com/p/142455/Uploadcare/) Reason for choosing Filecamp cost and ease of set up were our primary drivers. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/) cost and ease of use were what prompted us to start searching for a new service. Review Source AY Amanda Y. Digital Marketing Specialist Public Safety Used the software for: 1-2 years ### "Was Pleased Until the Latest Update" June 12, 2019 2.0 Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient. Pros • Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company Cons • Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error. Review Source Response from Filecamp June 13, 2019 Hi Amanda With the new bulk permissions update feature, you can do (almost) the same as you could with user groups. But I understand that in your use case it was perhaps easier before. Sorry about that! And we apologize for releasing such a big update in one go. We are looking forward to having a solid and future-proof platform from where we can release super tiny updates more frequently. Best regards, Jesper Faurby Co-founder Filecamp.com CD Christopher D. Head of Tech Solutions Utilities Used the software for: 1-2 years ### "Easy to use, and provides a professional touch" August 26, 2025 5.0 My overall experience with FileCamp has been excellent. The platform is very intuitive, which makes the learning curve simple for both our team and our clients, so no training or instructions are needed. File management is straightforward and logical, with clear folder structures that make it easy to stay organised. We also work with a lot of visual content, and being able to preview images and videos directly in FileCamp makes reviewing and sharing assets much easier. This asset management aspect adds real value compared to more basic file sharing tools. Overall, FileCamp has given us a secure, professional, and user-friendly way to manage and share files. It ticks all the boxes for our business needs and has been a great decision. Pros What I like most about FileCamp is how intuitive and professional it feels. It’s so easy for clients and colleagues to use that I never need to send instructions, which saves time and avoids confusion. The ability to customise the platform with our own colours and branding really sets it apart from generic drives, making everything look polished and on-brand. On top of that, the security features allow me to control exactly who has access to each file, which is essential for working with multiple clients. Cons There really isn't anything to dislike, we find it ticks all of the boxes. I suppose if it would be improved it would havea reporting module perhaps, but in all honesty that isn't what we use it for, and none of the competition has that. Alternatives considered [Onehub](https://www.capterra.com/p/152879/Onehub/) Reason for choosing Filecamp We found that FileCamp offered more for the money, and aspects to make the system appear more bespoke cost more to do with Onehub, and FileCamp offered better value for money. Review Source Response from Filecamp August 27, 2025 Thanks a lot, Chris! Richard W. Creative Manager Apparel & Fashion Used the software for: 1-2 years ### "We <3 Filecamp" August 18, 2025 5.0 It's not often we integrate new software and everything feels seamless. Filecamp was like that. It has the solutions for what we require and does it all without lagging in one way or another. Lovely. Pros I use Filecamp to manage product approvals. It's simple to navigate and allows me to create easy access for external users. It's particularly good for image storage, providing clear tiles for a number of file types, and good search functions across the various meta data your images might have. Cons It would be nice if you could drag and drop files into other folders. The process of running through the folder system to move things is tedious. Switched from [Flowhaven](https://www.capterra.com/p/171710/Brand-Licensing-CRM-Software/) Better value and functionality. Flowhaven was clunky. Review Source Response from Filecamp August 19, 2025 Hi Richard, Thanks for your kind words and for sharing how you use Filecamp. We appreciate your note on moving files between folders and have passed this to our product team. VH Victoria H. Education Coordinator Cosmetics Used the software for: 1-2 years ### "Great platform to share documents internally and client facing." August 18, 2025 5.0 Pros Filecamp is a great place to store and share documents with not only our internal team, but also company accounts and consumers. Cons The storage capacity fills up quick. I wish there was a capability to notify when a file and/or folder has been updated with new documents. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Wanted clients to have easy access to download the assets they need. Review Source Response from Filecamp August 19, 2025 Hi Victoria, Thank you for your kind words and for sharing your experience with Filecamp. I just wanted to let you know that it is possible to receive notifications—both in-app and by email—whenever new files are uploaded. You can read more about this here: https://filecamp.com/support/notifications/ If you have any questions, please don’t hesitate to reach out. Thanks again for your feedback! 🙏 TG Todd G. Marketing and Communications Manager Construction Used the software for: 2+ years ### "Filecamp: A Seamless and Efficient Digital Asset Management Solution" October 4, 2024 5.0 My overall experience with Filecamp has been outstanding. It has enhanced our team's workflow by simplifying how we manage and share digital assets. The platform's reliability and customer support have been excellent, making it a valuable tool for our business. I highly recommend Filecamp to any company in need of a flexible, cloud-based digital asset management solution. Pros What I like most about Filecamp is its simplicity and user-friendly interface. It's incredibly easy to organize, share, and collaborate on digital assets with teammates and clients. The customizable branding options are a huge plus, as they allow us to maintain a professional appearance when sharing assets externally. The search functionality is very robust, making it quick to find specific files, even when we’re managing a large volume of content. Overall, Filecamp has streamlined our asset management process and improved collaboration across teams. Cons I haven't encountered any issues worth mentioning. The platform works exactly as we need it to. Alternatives considered [MediaValet](https://www.capterra.com/p/124632/MediaValet/) Reason for choosing Filecamp We chose Filecamp for its intuitive interface and ease of use. Review Source Response from Filecamp October 21, 2024 Thank you, Todd! JS Joanne S. Director Accounting Used the software for: 6-12 months ### "Brilliant online document sharing and storage option!" December 1, 2020 5.0 We love Filecamp! Pros Filecamp is easy to use, keeps documents secure and enables user-friendly sharing and receiving of documents. It has an all important link sharing expiry option, which means that links to documents cannot be abused. You are able to share files and folder with people who do are not registered with your Filecamp storage platform, which is very handy for once off document sharing requirements. Cons The moving of documents between folders is a bit slow as there is no drag and drop or cut and paste option. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing Filecamp Better pricing and truly online. It does not need to download any software to operate. Switched from [GreatSoft Practice Management Software](https://www.capterra.com/p/168411/GreatSoft-Secretarial/) Greatsoft was not as user friendly - Filecamp beats it hands down. Review Source Response from Filecamp December 7, 2020 Hi Joanne. Thanks for the nice words Mick G. Head of Sales and Marketing Human Resources Used the software for: Less than 6 months ### "Secure File Sharing especially when team has gone fully remote" August 3, 2020 5.0 Since moving assets to the cloud, Filecamp has become an almost daily tool for our marketing team. It's easy access allows our remote team to collaborate quickly and easily when sharing assets. Pros It was very easy to move all of our media assets to filecamp. We had to find a solution quickly once we went remote because before we stored all media locally. Filecamp was quick and easy to setup while ensuring everything was secure. Cons Could be more mobile friendly. Also would be great to have custom views in terms of icon size. Other then that it's been a real easy adoption internally Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Filecamp Customer Support. They assisted us and made us feel welcome. The other solutions really don't offer much support. Review Source Response from Filecamp August 4, 2020 Thanks, Mick Jonathan N. Technology Director Graphic Design Used the software for: 2+ years ### "Essential way of sharing files externally." February 23, 2026 5.0 We have been using the filecamp platform for over a decade now and it has become an essential part of our workflow. The team enjoy using it as its so simple and never lets us down. Pros The platform is really intuitive and easy to use and its great that you can brand it as your own with easy customization options. This allows to share files in a professional manner with pur clients without having to use something like WeTransfer. The platform security has always been very robust and sharing files securely and privately is very straightforward. Cons It can be xpensive if you ahve a lot of storage and once you have a lot of folders to go through it can be difficult and time consuming finding where all the storage is used up. It also doesnt seem to get many updates but it is reliable and consistent. Review Source Response from Filecamp February 25, 2026 Thanks, Jonathan! More updates are on the way, so stay tuned. VR Verified Reviewer People Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Best file manager" September 9, 2025 5.0 Overall, Filecamp has been a lifesaver when trying to manage document updates and share amongst a large group without risking security. I recommend this platform to everyone. Pros Easy version updates and secure sharing for large groups. The branding is customizable and provides a clean interface. Cons I don't have any complaints about using Filecamp, often it is my go-to to avoid problems faced by using other sharing platforms. Review Source Response from Filecamp September 10, 2025 Thanks! — great to have you on board 💪 JR Jasmine R. CSR Supervisor Printing Used the software for: 2+ years ### "The BEST DAM and Review Software for your Buck!" May 29, 2020 5.0 This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. \[SENSITIVE CONTENT HIDDEN\], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System! Pros We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech. Cons I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me! Reason for choosing Filecamp Customer Service and Price. Since other comparable companies charge per file or per proof, the cost was not feasible for our small family business. For one event or festival we will have sometimes a thousand proofs. Also, we didn't feel like a number, as I stated above, \[SENSITIVE CONTENT HIDDEN\] is constantly in contact and looking for feedback and providing updates. We are a smaller family business who give great care to our clients and we can see Filecamp is the same. Review Source Response from Filecamp June 8, 2020 Thanks, Jasmine. We really value your feedback! JD James D. Graphic Communications Coordinator Online Media Used the software for: 1-2 years ### "Great asset management for photos, needs some work on file management" March 2, 2023 4.0 Great to know our photos are safe online and available to all our colleagues wherever they may be. Great tagging and searching. Pros Love that it serves our photo management needs and allows multiple users for a decent price. A lot of other DAM tools had way more than we need and were also way too expensive. Filecamp was really alone in this category--the perfect capabilities/size/price for our non-profit. The ability to tag, share, make and create collections is great. Cons The file management is a bit annoying without drag-and-drop functionality--or even a menu where you can choose folders within the folder you're in--it slows down the process to have to drill down from the home folder each time I want to move assets. Reason for choosing Filecamp cost was more reasonable, had what we needed Review Source Response from Filecamp August 4, 2023 Thanks, James ... also for the feedback 🙏 MP Michael P. National Sales Manager Construction Used the software for: 6-12 months ### "Better than Dropbox for B2B File Sharing" December 9, 2020 5.0 Filecamp has been wonderful for us. We use it primarily as a Dealer Portal for companies that sell our heaters. They can easily access marketing materials, forms, images, logos, and so much more. It's worked extremely well for our Dealers and has accomplished exactly what we were looking for that gave a much more seamless look and feel with our website rather than sending people to a separate file program that does not look professional. Pros I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time. Cons The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users. Review Source Response from Filecamp December 15, 2020 Thanks Michael. And we have noted your feedback about an "Email user"/"Email All Users" option. AD Alessandro D. Architect Architecture & Planning Used the software for: 2+ years ### "filecamp for creatives" November 24, 2022 5.0 it helped to tremendously improve the process of planning in our office. the whole team and the clients get immediate access to up-to-date documents Pros easy and elegant appearance, corporate design, easy of use Cons user notification management is somehow confusing. I would welcome a central management for this issue Reason for choosing Filecamp easy and elegant appearance and easy of use. built in viewers for different media Review Source Response from Filecamp November 25, 2022 Thanks Alessandro! EÖ Eyüp Ö. Industrial Engineer Financial Services Used the software for: 6-12 months ### "Filecamp EO" May 11, 2022 5.0 Thanks to this software, it is very easy to share on other platforms. Pros The tools that the software offers us are very useful for me. I finish things I start much quicker than I expected. In this way, I can spare time for my other works. Cons They are not bad in the interface part, but they can make it more simple and useful. Sometimes it can be difficult to find the feature I'm looking for. Switched from [Imagen](https://www.capterra.com/p/112929/Imagen/)[Hippo Video](https://www.capterra.com/p/163124/Hippo-Video/)[Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)[tubics](https://www.capterra.com/p/181135/tubics/)[Promo.com](https://www.capterra.com/p/223748/Promocom/) I've used them all and still use some Review Source Response from Filecamp May 12, 2022 We are constantly working on improving our UI/UX. Thanks for your feedback, Eyup! JS Jaroslav S. CMO Education Management Used the software for: 1-2 years ### "Great file management system for affordable price." December 2, 2022 4.0 Letting my customers download ebooks and video courses at any time. Pros The speed of uploading and downloading the files is more than decent. Never a blackout or problems in 2 years. Easy to navigate. Cons Previews of PDFs could be of better quality. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Review Source Response from Filecamp March 5, 2023 Thanks Jaroslav! AM Andrew M. Head of IT Furniture Used the software for: 2+ years ### "Filecamp review" February 13, 2023 5.0 Satisfies all or stored asset needs. Pros Ease of use. Variable data storage. Well laid out Cons None. I don't find any issues with Filecamp. Review Source Response from Filecamp March 5, 2023 Thanks Andrew! DA Duvan A. CEO Information Technology and Services Used the software for: 6-12 months ### "Filecamp works perfect" January 3, 2023 5.0 Pros It is always fast, supports good concurrency but the best is the cost-quality ratio.All functionalities that a DAM must have, Filecamp fulfills them very well. Cons We would like it to be fully translated into Spanish. Review Source Response from Filecamp March 5, 2023 Thanks, Duvan. We aim to release a multi-lingual version with many more languages, including Spanish, in a future update. It´s on the roadmap! MH Morgan H. Project Manager Public Safety Used the software for: 6-12 months ### "Filecamp Adds Value to Organizations" April 2, 2020 5.0 Pros Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product. Cons We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us. Review Source Response from Filecamp April 16, 2020 Thanks, Morgan. Great to have you! PC Paul C. Director Hospital & Health Care Used the software for: 1-2 years ### "Fantastic tool for our business" March 21, 2020 5.0 Pros It is very flexible with many features I never thought I even needed. Cons There are few issues I have found withe the software, however I would like it, when I am uploading new files for the ability to just drag and drop anywhere rather than have to open a dialogue box to do so. Not a biggie, but would make workflow a lot faster. Reason for choosing Filecamp It had better control over locking down particular folders, perfect for our low-end franchisees file access. Review Source Response from Filecamp March 25, 2020 Thanks a lot! Easier drag and drop upload is already on the roadmap and will be implemented soon. BB Bobbi B. Application Support Analyst Information Technology and Services Used the software for: 6-12 months ### "Works well for our needs" October 21, 2021 5.0 Pros FileCamp does exactly what we need it to do, in terms of being able to securely share files internally and externally. It is easy to set up, learn, and use, and the supporting documentation is good. Customer support is email only, but their responses have been timely and effective. Cons No real cons from my perspective. I do have a small list of "nice-to-have" administrative options I would like to see in future releases, and have shared that information with Customer Support. Review Source Response from Filecamp April 26, 2022 Hi Bobbi Yes, and many thanks for your feedback! Highly appreciated! HC Hans C. Researcher Education Management Used the software for: 6-12 months ### "Filecamp - Extremely Satisfactorily Product " February 23, 2021 5.0 My overall experience is highly positive and am very satisfied with the product. I highly recommend it to others. Pros Very well designed interface that’s easy to use and professional appearance that’s easy customizable in a user friendly way. Cons I would like to be able to have the ability to have live chat conversations with users and receive notifications when I receive an instant message or when a user uploads something to the platform. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Share point was too difficult to use. Review Source Response from Filecamp June 13, 2022 Thanks, Hans! Great to have you on board. Live chat within Filecamp is not a feature request we have heard of before and is therefore not likely to be implemented in near future, sorry. TB Tim B. Digital Manager Wholesale Used the software for: 6-12 months ### "Good compromise on price/functionality for small business" March 17, 2020 5.0 we joined before the current version, it was lacking a little but all that functionality was added in the current version plus it got easier to use. Pros ease of use, features and the price options Cons for the price i think it has all the needed features. Ideally being able to put active/inactive dates on iamges to show/hide them and possibly a way to archve expired images off filecamp to save space. Reason for choosing Filecamp price/value Review Source Response from Filecamp March 20, 2020 Thanks! You can set expiry dates on your files and choose to have expired files automatically moved to your trash. Read more: https://filecamp.com/support/general-settings/ VR Verified Reviewer Marketing Director Marketing and Advertising Used the software for: 2+ years ### "Really like Filecamp" September 13, 2019 5.0 Easy and cost-effective online management of marketing collateral and other digital assets, for internal and external use Pros Ease of use Features Value for money Tech support Cons There's nothing I dislike about Filecamp Review Source Response from Filecamp December 17, 2019 Thanks! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.