# Proposify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Proposify the right Proposal Management solution for you? Explore 298 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133332/Proposify/reviews

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Proposify

4.4 (298)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Proposify

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

JB

John B

VP SalesConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“I used it primarily for business proposals and the flexibility that it offered in terms of placing graphics within text boxes made the job simple and effective.“

May 16, 2025

SJ

Sara J

Sales Operations SupportFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Most of our account reps work on their own financial documents in Microsoft Word. When they copy and paste it into Proposify, it looks terrible.“

September 12, 2024

JH

James H

Workplace SolutionsTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years.

“Good to have depository of past proposals and duplicating is easy method to quickly get a new submission out the door; also like ability to pull up known contacts and companies.“

September 17, 2024

NA

Nathan A

Regional Vice PresidentHigher Education, 11 - 50 employeesUsed the software for: 1-2 years.

“It gets a bit wonky with cache with your PC-- so you have to refresh reguarly to make sure things are saving.“

September 16, 2024

Carlos L

Software EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“It helps to keep track of interactions which allows detailed tracking of all interactions with customers, whether by email, phone calls or any other way.“

July 20, 2023

JG

Jamie G

Senior Account ManagerBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: 6-12 months.

“Its clunky, difficult to use and when I used it wasn’t properly integrated with Salesforce for ease“

October 27, 2024

Alejandra P

Director, Brand Communications & Development MarketingConstruction, 201 - 500 employeesUsed the software for: 1-2 years.

“Our institution uses Proposify as a way to showcase our services to clients, allowing them to examine everything we offer and sign a contract with us from the proposal.“

May 22, 2023

CD

Christina D

AdministratorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“It is difficult to make edits to templates when text is going outside of the parameters set by the software.“

November 13, 2023

## Showing most helpful reviews

Showing 1-25 of 298 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aman Preet S.  
Developer  
Retail  
Used the software for: 6-12 months

### "Pros and cons of Proposify"

July 14, 2022

4.0

Overall experience with Proposify is nice as it fullfill our current requirements quite well hence one can go with Proposify software if they wanna have right workflow management tool.

Pros

Our dependency with CRM tools is based on our current requirements and the main reason of using Proposify is to have perfect documents signature as well as ideal workflow management system which could automate the process and here Proposify did it job quite well.

Cons

The efficiency of using other tools in collaboration with Proposify is not that good as for handling and improving documents that is required. Hence this is something where our team felt the improvement is required.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

Switched from

[Loopio](https://www.capterra.com/p/133042/Loopio/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[GetAccept](https://www.capterra.com/p/148367/GetAccept/)[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

The pricing and content management of above tools were not fitting into our current requirements.

Review Source

AS

Alex S.  
Business Development Manager and Senior Marketing Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Efficient Proposal Builder for Businesses"

September 16, 2024

4.0

Overall, this platform has been the backbone of my department with creating a positive digital impression of how our team presents packages to potential clients. Being a part of a digital marketing firm, having our best foot forward digitally has increased our authority in our market.

Pros

I enjoy the ability to create templates and streamline my proposals. Having a built out system to continually turn around proposals efficiently has helped me win more deals.

Cons

Sometimes the formatting of terms and conditions and table building for pricing can be a bit glitchy when copy & pasting new terminology or updating pricing.

Switched from

[Better Proposals](https://www.capterra.com/p/153794/Better-Proposals/)

Ease of use as well as company adoption internally.

Review Source

NP

Nathan P.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Usage by an AE"

October 22, 2024

3.0

I'm an individual contributor using proposify, and i recognize

Pros

I do like that you can tell a story in the presentation of the proposal.

Cons

It takes a lot to set up the presentation pages to make it look good and helpful.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We were using Docusign very manually pulling in order forms from excel.

Review Source

SJ

Sara J.  
Sales Operations Support  
Facilities Services  
Used the software for: 1-2 years

### "Customer service is everything!"

September 12, 2024

4.0

Overall, I am happy with Proposify. The customer service makes a HUGE difference. And our contact, \[sensitive content hidden\], goes above and beyond to help us. If it were not for the amazing customer service, we would not have renewed our contract.

Pros

I like how user-friendly it is. It's easy to pick up and learn how to use it. This makes it easier for some of our less tech-savvy colleagues.

Cons

Copying and pasting from Word into Proposify. Most of our account reps work on their own financial documents in Microsoft Word. When they copy and paste it into Proposify, it looks terrible. Extra spaces added, and bullet points don't transfer. It's a headache to go back and clean up. This discourages my colleagues from using Proposify.

Alternatives considered

[Loopio](https://www.capterra.com/p/133042/Loopio/)[Responsive](https://www.capterra.com/p/148054/Responsive/)

Reason for choosing Proposify

Better options for graphics and customer service!

Switched from

[Expedience Proposal Software](https://www.capterra.com/p/141108/Expedience-Software-Suite/)

We were tired of working in Microsoft Word. We also wanted a product that we could track proposals in.

Review Source

JL

Jen L.  
Senior Manager, Practice Growth  
Accounting  
Used the software for: 2+ years

### "We love Proposify"

September 11, 2024

5.0

We've had a great experience with Proposify. I recommend it to fellow marketers as a way to streamline their proposal process.

Pros

It's easy to use and saves time on the creation of my proposals.

Cons

There are some features I wish it had, but the UX reaches out several times a year to discuss how the user experience is.

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Proposify

It was what we needed at the time and the most cost effective.

Review Source

DM

Dave M.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use, professional proposals "

September 21, 2024

5.0

Great product from great people - we’ve used Proposify for 3 years and it’s been great!

Pros

Easy to use, great starter templates and easy to customize.

Cons

Sometimes deliverability is tricky - I always recommend sending a separate followup email with the link

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Easier to use and better value for the money

Review Source

JB

John B.  
VP Sales  
Construction  
Used the software for: 1-2 years

### "Wowza Proposals!"

May 16, 2025

5.0

Proposify helped me (maybe it was more like I helped Proposify do the work...) create effective and powerful proposals. We went from boring, hum-drum business "letters" to full-colour, wowza proposals without much training at all! It's a great product and the built-in document management/signatures is very cool.

Pros

Proposify was extremely easy to use. I used it primarily for business proposals and the flexibility that it offered in terms of placing graphics within text boxes made the job simple and effective. The document tracking was kind of cool, too!

Cons

There wasn't much that I didn't like. We had a one year plan and while I thought that the cost was reasonable, upper management disagreed!

Review Source

LL

Laurie L.  
Business Development Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Proposal Software!"

September 11, 2024

5.0

I have enjoyed using it and have never had any problems that I can't get an answer for.

Pros

It's very user-friendly and easy to add slides. It's easy to adjust tables or pricing or anything that I need to change.

Cons

I don't like it when new updates are made. but that's not a big deal. I know adjustments and improvements are important.

Review Source

CW

Clayne W.  
VP of Sales  
Professional Training & Coaching  
Used the software for: 2+ years

### "Proposify Is Worth Checking Out - Great Product!"

September 11, 2024

5.0

Very positive and now since I have several years of use under my belt, plus client feedback on their appreciation for the quality of our responses, it makes us feel great in using the product to attain overall high success.

Pros

I like the product's overall capability to help with producing very professional looking proposals - it has been very nice to use.

Cons

Wish that there was a Window's like undelete feature, just in case something is edited that you want to backtrack on. A bit unforgiving in that area.

Review Source

NA

Nathan A.  
Regional Vice President  
Higher Education  
Used the software for: 1-2 years

### "Best Product I have used so far"

September 16, 2024

4.0

Pretty good.. like it better than using google sheets or MS Word.

Pros

I love the way you can build pricing tables and templates into a proposal. Then you can customize even further with added personalization.

Cons

It gets a bit wonky with cache with your PC-- so you have to refresh reguarly to make sure things are saving. Then it takes some learning to know where to click with you mouse to drag/drop and open menus.

Review Source

JH

James H.  
Workplace Solutions  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Jamie Harvey w/ OMA Review"

September 17, 2024

4.0

Good to have depository of past proposals and duplicating is easy method to quickly get a new submission out the door; also like ability to pull up known contacts and companies.

Pros

Once we established a MS word template to customize scope of work, we then create PDF which has simplified everything else; it works well for what we need.

Cons

Difficult to customize and navigate but effective proposal tool plus my coordinator is able to log in as well so we both have access to our proposals as needed.

Review Source

JV

Julie V.  
General Manager  
Facilities Services  
Used the software for: 1-2 years

### "proposify daily user"

September 6, 2024

4.0

good, fast. sometimes it locks up and i need to reboot, but not often

Pros

The ease of putting together a proposal. client management

Cons

tracking issues with a proposal being viewed or downloaded

Review Source

VL

Vicki L.  
Senior Solution Executive  
Events Services  
Used the software for: Less than 6 months

### "Best platform ever!"

September 20, 2024

5.0

So far it has been fantastic, I'm still new to this platform but am enjoying the functionality.

Pros

It's very easy to use and I love that I receive notifications when a client reviews the proposal.

Cons

I have no complaints or complications with this service

Review Source

DC

Deanna C.  
NA  
Management Consulting  
Used the software for: 6-12 months

### "Worst customer service "

May 6, 2024

1.0

Just had the worst experience with this software. Terrible customer service. 😢 I was charged for a whole year renewal ($500+) and reached out as soon as I saw it on my cc (2 days later). Their response was that I was in a contract. So now I guess I have another year of super buggy proposal software that I can’t use. 🙄 I would avoid the headache, bad software, bad service.

Pros

Nothing, it turned out to be a pain to use and no support.

Cons

Buggy, difficult to use, terrible service

Reason for choosing Proposify

Thought it was more robust and liked integration with HubSpot

Review Source

VR

Verified Reviewer  
Marketing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Creating professional proposals is a quick process!"

May 1, 2019

5.0

Proposify helps me create attractive and effective proposals help me close more deals and grow my business.

Pros

I like that the proposals created with this software truly just look good. The proposals are very attractive overall and knowing this builds even more confidence when crafting the proposals. The entire platform is very intuitive and you can quickly get started with the built-in design templates. I love the Stripe integration as well because sometimes I do not want to have to send clients a separate invoice after sending them the proposal. So this integration feature saves me a lot of time.

Cons

I would like to see additional templates added over time.

Review Source

Response from Proposify Inc.

May 3, 2019

Hi there, thanks for taking the time to write a review. We appreciate your feedback - it helps us make Proposify an even more powerful tool. Our design team is always working to add more professional and beautiful proposals to our template gallery, so stay tuned! Great to hear that Proposify is helping you close more deals and grow your business - keep it up, and best of luck with your upcoming proposals!

VR

Verified Reviewer  
Enterprise Implementation Manager  
Computer Software  
Used the software for: 2+ years

### "Lovely proposal tool, but could be better"

April 9, 2019

4.0

Overall I like the tool, but it's a shame that there are a few obvious bugs that can cause frustration. Being able to approve proposals before they are sent is an essential feature and this handles it with some ease.

Pros

I love the ability to create proposal templates so that sales teams can create sales quotes quickly and easily. The ability to provide a review step is also key to quality control, and we use this all the time. Being able to see when a client has opened and viewed the proposal is also fantastic.

Cons

It can be a little buggy at times - we have multiple teams set up in the tool, but some staff work across the teams. This causes issues with Proposify, especially when reviewing proposals as clicking on the links in emails will ask you to sign in, but won't actually take you to the proposal. Even if you are logged in, it won't do this. I contacted support and they said it was down to the team settings and to create multiple user accounts for people who needed to be cross-team - this was silly as the pipeline feature would then break. The editor in the tool can also be a pain to work with - it's very clunky in parts and adding simple tables can be an infuriating experience.

Review Source

Response from Proposify Inc.

April 11, 2019

Hi there, thanks for taking the time to leave us a review. We're happy to hear that Proposify is helping your sales team is streamline their proposal process, and that the client insights is a valuable tool for your team! We appreciate your feedback - our Development team is always working to improve the user experience and we welcome your comments. It helps us make Proposify even better! Thanks for choosing Proposify, and happy closing!

VR

Verified Reviewer  
Analyst  
Real Estate  
Used the software for: 2+ years

### "Save time & win clients"

May 18, 2019

5.0

Could not be happier with our choice on using this software.

Pros

This software is great for creating gorgeous looking proposals that won us more clients and has significantly reduced the amount of time it takes to create proposals.

Cons

There are occasional bugs in the software that can be frustrating but the support staff make everything worthwhile.

Review Source

Response from Proposify Inc.

May 24, 2019

Hi there, Thanks for your review! So glad to hear that you're able to deliver high-quality proposals to your clients in less time using Proposify, and we're thrilled that you're also winning more deals! We appreciate your honest feedback, and we're excited to help you close more deals in the future. Best of luck with your upcoming proposals!

Nate S.  
Director of Staff & Co-Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "The Best Proposal & Contract Platform That We've Used"

October 7, 2016

4.0

After trying several other options over the last few years for our consulting business, we found Proposify and have been very happy with the platform. It has a number of great features, is quite reliable, and the team is always quick to respond or address any issues that we run into. The support is perhaps what I would emphasize most; our previous platform (QuoteRoller) was very poor when it came to support and responding/acting on feedback. Proposify clearly cares about what its customers have to say and is always working to make it better!

Pros

\- Templates & contract modules (easy to 'slice up' and use/re-use only what you need) - Design and user experience - Reliability - Proposify team! - Flexibility - Tracking of proposals (sent, viewed, signed, etc.) - Email & follow-up templates/options

Cons

\- Occasional issues with editing/formatting of contracts - Formatting of PDFs from the platform will sometimes be slightly different than the in-browser version

Review Source

Shane S.  
Branch Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Integrations and Options"

September 5, 2019

4.0

Utilizing Proposify has allowed us to speed up our project intake process getting more in the pipeline and spending time on things that make money instead of just busy work.

Pros

It was really important when we were selecting proposal software to have integrations and the ability to allow the client to make choices that didn't require that we adjust the proposal. Proposify gave us both. We use Freshbooks for invoicing and Asana for project management and it integrates with both! (unfortunately Asana is via Zapier only). It also lets us give options in the proposal for the client to pick things like # of years of licensing or change the amount of deliverables to get the final price they need. This cuts down on back and forth emails that frees us up.

Cons

I would love to be able to pay for the service on a monthly basis instead of quarterly. Not that it really changes anything in the grand scheme of things but it lets me better track our finances.

Alternatives considered

[Cage](https://www.capterra.com/p/130546/Cage/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[Qwilr](https://www.capterra.com/p/143254/Qwilr/)

Review Source

Response from Proposify Inc.

November 6, 2019

Hi Shane, thanks for taking a moment to leave us some feedback. We love hearing that Proposify helps free you up so you can tackle other (non-admin) tasks - because time is money, right? Best of luck with any upcoming proposals!

LH

Lawry H.  
MD  
Public Relations and Communications  
Used the software for: 1-2 years

### "Held to Ransom, given a 'free trial extension' that never happened"

December 1, 2020

3.0

Bad. The tone of the guys is just awful. max 5 active proposals at any one time? What a stupid plan. Ugh. Such a great product with such great potential and such shortsighted execution.

Pros

You can make proposals with it. What else?

Cons

The customer service and the pricing. No thought goes into either of these things. Max 5 active proposals??? WHAT?!?! What does that even mean? It means they hold you hostage again in another way. I feel like Proposify have a gun pointed at me.

Reason for choosing Proposify

God knows what I was thinking.

Review Source

Response from Proposify Inc.

December 15, 2020

Hi Lawry, thanks for taking a moment to leave us your feedback. If your monthly proposal volume exceeds what our Tall plan offers, you might see a better value by upgrading to one of our larger plans (unlimited active proposals start with our Grande plan). Grande plans also offer additional features to help you streamline your process even more like Client Input Forms, Custom URL, and standard integrations. But we definitely hear you, and if the Grande plan doesn't fit into your budget, then Proposify might not be the best fit for you and your proposal needs. We appreciate your comments and wish you the best of luck with any upcoming proposals!

VR

Verified Reviewer  
Business Development Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Dream software for any Sales Person"

February 20, 2019

5.0

it has helped me to earn some good customers

Pros

With proposify I can make professionally attractive proposal, can reuse parts of proposal this saves time. Other features which I like the most is that you can track status of proposal that it has been seen or not and you can set templates for follow ups also and three cheers for there support they do love there customers and try to help them .

Cons

except the pricing I don't feel they have anything to dislike

Review Source

Response from Proposify Inc.

March 29, 2019

We¿re so happy that Proposify has helped you save time and grow your client list. We¿ll also share your kind words with our Customer Support team (support@proposify.com) - they¿ll be delighted to hear your feedback. Thanks for taking a moment to leave us a review, and best of luck with all your upcoming proposals!

PV

Peter V.  
Consultant  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Worst App for Crashing and Bugs With Software Not Repaired"

April 23, 2020

1.0

Could be so good, but really far from where it needs to be. I would recommend switching to another product.

Pros

If bugs were fixed and the app was working properly it would be okay. I like that you are notified about proposals.

Cons

Slow, Buggy. Unable to search for contacts as it comes with a fault in the software. Unable to add duplicate contact emails. Website crashes often and not easy to edit templates. With slow processing times you lose hours in your day regularly. Customer support cannot fix the problems in terms of optimising the software.

Review Source

Response from Proposify Inc.

May 6, 2020

Hi Peter, thanks for taking the time to leave us a review. We're sorry to hear that this has been your experience. We'll have someone from our reach out to you shortly to learn more so we can look into this further. We appreciate your constructive feedback, and we look forward to chatting further!

MH

Mary-Michael H.  
Partner  
Computer & Network Security  
Used the software for: 6-12 months

### "Worst software ever"

December 5, 2019

1.0

The business problem I had hoped to solve was creating more efficiency with the proposal process. Instead I've inherited a new set of problems created by Proposify that is far worse.

Pros

It really does have the features my business needs. Their poor support staff is trained to be super nice, but they can't help the fact that they work for a bad product.

Cons

It is the buggiest software I have ever used. We are working against deadlines and literally every time I have to create a proposal, it loses functionality. I literally can't make the most simple edits. It just freezes up or arbitrarily removes things. It's maddening.

Reason for choosing Proposify

Qwilr lacked customization. I flipped a coing between Proposify and PandaDocs. Now, I've wasted so much time in Proposify and have to strongly consider a new learning curve with a superior product. This has been a nightmare.

Review Source

Response from Proposify Inc.

December 6, 2019

Hi Mary-Michael, we're so sorry about your experience, though we're glad to hear your feedback. Our team will be following up with you to work through your concerns, and we'll help you get back on track with your proposals ASAP. Thanks again for letting us know your feedback!

Cindy Jennings, CTS M.  
Vice President  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Professional, fast and easy tool"

June 9, 2020

5.0

We love the fact that what is being sent out is consistent as far as branding and language, that it is really easy for the prospects to read and execute, and that the salespeople actually use it!! It has been a great addition to our sales toolkit!

Pros

Our salespeople are delighted with Proposify. It has provided a professional, consistent, fast and easy way to submit proposals to prospects. It has also made it very easy for the prospects to respond and execute proposals. Our close rate on proposals has increased and I expect to see that continue.

Cons

We sometimes hit a snag when trying to edit our templates, but when that has happened the Proposify tech support team has been a great help. We get immediate responses to our questions and great help.

Reason for choosing Proposify

n/a

Review Source

Response from Proposify Inc.

June 22, 2020

Hi Cindy, thank you so much for leaving us your feedback! We're glad to hear that Proposify is a welcome addition to your sales toolkit. Happy closing!

ND

Nick D.  
Director Data Science  
  
Used the software for: 1-2 years

### "Very poor quality product, Poor integrations, Poor proposal layouts that are inconsistent"

June 21, 2018

3.0

Cheap.

Pros

Cheap. Integrates with a lot of applications. Relatively flexible design. Mobile App is not bad.

Cons

\- Everything is set in Northern Virginia, US time and all notifications, dashboard timing is our of your time and makes it very confusing to use for us to track when we sent a proposal and when the customer received reminders. - The layout is very inconsistent and tables are constantly going over the text and images in PDF version when in the web version it was OK. And what you see in the system is different to what customer gets. Very frustrating. Especially with 2.0 version. - Support is useless and in chat replies on the next day, best case scenario and their replies are shot and more designed to get you off their back not to provide the solutions. - With version 2.0 our customers almost never serve the email and because it is sent via their server we could never track if the customer actually received it. - No ability to track bounced proposals. Basically you have to run blind. - CRM integration is horrible and creates a lot of duplicates in our CRM.

Review Source

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