# T-Max Predictive Dialer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is T-Max Predictive Dialer the right Call Center solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134503/T-Max-Predictive-Dialer/reviews

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T-Max Predictive Dialer

5 (10)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of T-Max Predictive Dialer

Ease of use

5.0

Customer Service

4.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EW

Earl W.  
President  
Consumer Services  
Used the software for: 2+ years

### "Great People Great Product"

November 26, 2019

5.0

The people there are great, friendly and motivated to answer all your concerns.

Pros

They have a couple product, the voice broadcast is great. It has a pay as you go function that works extremely well for my office, I'm never taken by surprise by a huge4 bill I don't understand. the reporting and functionality gives you a ton of information to streamline your process and make the most out of every minute and dollar. The predictive dialer is a per seat cost and extremely efficient. It will allow you to do more in an hour than you normally could do in an 8 hour work day.

Cons

The only con I can think of is the name isn't spoken on the outbound message of the voice broadcast.

Review Source

DS

Dustin S.  
Director of Collections  
Legal Services  
Used the software for: 2+ years

### "Seamless Transition "

December 17, 2019

5.0

T-Max has helped maximize our overall productivity. We are producing approx 20% more profit/revenue since migrating from a previous company. It was simple to learn and the transition was seamless. In addition, we are also saving a substantial amount of money.

Pros

The software is extremely user friendly.

Cons

There is not much to dislike about this system.

Reason for choosing T-Max Predictive Dialer

Value

Review Source

HM

Heather M.  
CSR  
Insurance  
Used the software for: Less than 6 months

### "Makes my job so much easier"

November 27, 2018

5.0

I really am thankful for this sofware

Pros

This makes my job so much easier. to not have to hand dial everyone i call.

Cons

Hard to learn how to use at first, but its still great.

Review Source

JW

Jared W.  
Call Center Supervisor  
Insurance  
Used the software for: 2+ years

### "Excellent service overall"

April 15, 2017

5.0

I have used Tmax dialer for several years, both the predictive and voice-broad cast. The ease of use and affordable pricing are some great points to the service, but hands down the customer support is the best. Anytime I had a question or a need the staff was there within minutes to take care of my needs. Fully plan on continuing to use their service for years to come.

Pros

Ease of Use

Cons

N/A

Review Source

CK

Charles K.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "This company has some great employees ones that are willing to go the extra mile to help you succeed"

April 11, 2017

5.0

We have been working with T-max Dialer and Communication for 3 yrs, and continue to grow. They have helped us stay in contact with our client's and save time doing so with there VOice Broadcast System.

Pros

Value and their experience.

Review Source

MH

Mak H.  
  
  
Used the software for:

### "Best Dialer Ever"

April 15, 2017

5.0

Very good company to use, walked me through the setting up of my first campaign and followed up to make sure i didn't have any other questions. The dialer worker flawlessly and got our company a lot of new prospects. We will continue with using the predictive dialer for the foreseeable future and have now started using the voice Broadcaster as well.

Review Source

Response from T-Max Dialer & Communications

April 15, 2017

Thank you

BC

Brandy C.  
  
  
Used the software for:

### "Remarkable product! "

April 15, 2017

5.0

T-Max provides you with a simple to use, yet robust inbound and outbound call center software designed specifically to provide more personalized service and accelerate sales productivity by instantly optimizing your agent's talk-time. Their world-class customer service team will be with you every step of the way to ensure your success!

Review Source

JH

Jeff H.  
  
  
Used the software for:

### "Great Dialer Platform "

April 19, 2017

5.0

I have been very impressed with T-Max dialer and their staff. I've tried out multiple companies None of them compare to the efficiency and quality they have provided us. I want to say thanks for the quick turnaround time and effort the T-Max team provided.

Review Source

CB

Channa B.  
  
  
Used the software for:

### "Great Help"

April 6, 2017

5.0

The staff was very helpful and I loved the free trial with no c.c. info needed. That doesnt usually happen. Most free trials expect your credit card ,then you have ro cancel . But nope not these guys..

Review Source

Response from T-Max Dialer & Communications

April 6, 2017

thanks

KG

Keith G.  
  
  
Used the software for:

### "easy to use and cheap"

April 15, 2015

5.0

no issues and simple to use

Review Source

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