# Kixie PowerCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kixie PowerCall the right Auto Dialer solution for you? Explore 293 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135636/Kixie-PowerCall/reviews --- Kixie PowerCall 4.6 (293) [View alternatives](https://www.capterra.com/p/135636/Kixie-PowerCall/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kixie PowerCall Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews AP Aleksandra P Data and research leadMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team sizes or budgets.“ November 18, 2024 AL Ariel L Director of Customer Support and SuccessMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “I remember Kixie being clunky with limited integrations.“ June 28, 2025 DJ Daniel J SDRInsurance, 11 - 50 employeesUsed the software for: 1-2 years. “The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie it made my SDR job easier.“ February 25, 2025 Jonah Rose L Marketing SpecialistReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “bugs, glitches, and occasional outages, which can disrupt the workflow“ March 6, 2025 DV David V Sales Representative - Account ManagerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity.“ February 25, 2025 JC John C managerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support minus 5.“ April 23, 2025 Jonah Rose L Marketing SpecialistReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective assistance to its customers“ March 6, 2025 DV David V Sales Representative - Account ManagerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “Some prospects seem see something about my call that looks like a sales call, and they still don't answer it.“ February 25, 2025 ## Showing most helpful reviews Showing 1-25 of 293 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonah Rose L. Marketing Specialist Real Estate Used the software for: Less than 6 months ### "Kixie is Power!" March 6, 2025 5.0 Kixie support team is very responsive and helpful. They are very knowledgeable with the dialer and would take time to isolate the issue before concluding. They will not leave you behind. My overall experience with the dialer is superb! I can see a big improvement on the number of leads I generate! Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective assistance to its customers Pros I find Kixie PowerCall user-friendly and intuitive, especially its integration with popular CRMs like Salesforce and Pipedrive. I also like the call recording feature, which is very easy to access and listen to the call in case you need to review it. Cons bugs, glitches, and occasional outages, which can disrupt the workflow Switched from [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/)[Batch](https://www.capterra.com/p/151166/Batch/) We were looking for a reliable dialer to increase the number of leads Review Source DV David V. Sales Representative - Account Manager Automotive Used the software for: Less than 6 months ### "Kixie Rocks!" February 25, 2025 5.0 It has led to an increase in new customers and an increase in sales immediately. It is a significant technology improvement for the type of phone sales that my company does. Pros Local presence dialing is a huge advantage and has led to a much higher percentage of 'at bats' with prospects. The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity. Cons Some prospects seem see something about my call that looks like a sales call, and they still don't answer it. Perhaps the occasional 'spam likely' label on some calls, or perhaps something about the call appears a certain way that makes them avoid it. Overall, as stated above, the connection boost/local presence dialing has led to a huge increase in the number of opportunities to pitch. One nice feature is that the next call that I make, if connection boost is on, will be from a new number and I can also change my caller ID at will, if desired (not to a fictitious person or to someone I am not, obviously, but perhaps to my initials, or blank, etc. ) . Switched from [Intermedia Unite](https://www.capterra.com/p/181373/Unite/) local presence dialing - overall improvement in dialer system Review Source AL Ariel L. Director of Customer Support and Success Marketing and Advertising Used the software for: 6-12 months ### "Not as great as others - limited integrations" June 28, 2025 3.0 Overall we did need a phone system for our sales and support team and Kixie worked initially. However we found that integrations and level of impact were minimum and so we switch to a better tool. Pros Kixie is a phone service my company used previously prior to switching to our current phone system. They were okay for what they were before we made our switch. Cons I remember Kixie being clunky with limited integrations. We needed a bit phone system that provided a higher value for the cost. Review Source VR Verified Reviewer Account Development Information Technology and Services Used the software for: I used a free trial ### "loving kixie!" February 3, 2025 4.0 After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful. Pros Intuitive, integration with hubspot, local calling function, SMS capabilities, target hour calling, multiple dialers, VM drop Cons some issues with seamless connectivity to integrations but am yet to have comprehensive onboarding ;) Alternatives considered [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reason for choosing Kixie PowerCall ease of use, robust functions, power dialing, local presence, integration with hubspot Review Source AD Aaron D. V.P. of Sales Marketing and Advertising Used the software for: Less than 6 months ### "Nothing Bad, Plenty of GREAT!" March 6, 2025 5.0 My Kixie experience has been outstanding from start to finish. The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and wasn't "salesy." After going live with Kixie, I needed help setting up this cool feature called the Live Leaderboard; \[sensitive content hidden\] from customer support assisted me promptly and got me up and running in no time. Live chat support has been helpful whenever needed as well. Pros The ease of setup, use, training, and live call coaching ability. Cons Nothing at this time. I wish I found Kixie sooner! Alternatives considered [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reason for choosing Kixie PowerCall The initial demo went so well that I didn't even bother meeting with the other options. Review Source JC John C. manager Marketing and Advertising Used the software for: I used a free trial ### "Watch out!" April 23, 2025 1.0 Terrible but it's cost me $280 and a day and a half of dialing to find out this dialer is a POS and very awkward to use. The only reason we were there is because they supposedly integrated with GHL. Pros They give a 7 day free trial so you can see what a POS it really is. When you're signing up for the seven day free trial sales support is all over you like white on rice. Once you sign up and put in the card for the $50 just in case reserve fee to use it for the free trial they charge you before the free trial ends so watch out to use the free trial. Cons Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support minus 5. You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial. So it's not really free. Review Source JJ Jimi J. BD Real Estate Used the software for: 6-12 months ### "Solid dialer" March 7, 2025 4.0 Solid dialer for making outbound calls. Click to call functionality makes it easier to make dials from CRM Pros Local Presence is great and definitely increases pick up rates Click to call within hubspot is also great Cons Sometimes the connection isn't the greatest Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Kixie was cheaper so Dialpad was no longer needed Review Source DW Dylan W. Insurance Producer Financial Services Used the software for: 1-2 years ### "Kixie the Tool to Optimize Your Outbound Sales Calls" March 6, 2025 5.0 Has drastically changed the way I do outbound sales calls. Has increased my productivity by at least 50%, if not more. Once I started using it, I have not stopped and don't plan to. Pros Integration with CRM, PowerDialer feature, template text message, pre-recorded voicemail drops Cons That it's a Google Chrome extension. Whenever there's a google chrome update, it throws Kixie off integration to my CRM off. Review Source AP Aleksandra P. Data and research lead Marketing and Advertising Used the software for: 2+ years ### "A call automation tool with great features." November 18, 2024 4.0 Overall, I really like Kixie PowerCall. It's a great tool for quickly uploading contact lists and super helpful for SDRs as it saves a lot of time with automated dialing. The CRM integration is awesome because it automatically logs calls and keeps contact info updated, making it way easier to manage and track leads. Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team sizes or budgets. Pros I absolutely love how Kixie PowerCall automates the dialing process. It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster. Cons Sometimes it has connection problems, especially if the internet is weak, which can be a real issue when working from places in South America. It can interrupt calls and make things quite frustrating when trying to reach people. Review Source JY Jack Y. Agent Insurance Used the software for: 1-2 years ### "Kixie helps us in customer communicaton " March 6, 2025 5.0 I like Kixie, it saves me time and makes calling clients easy. Pros fast, easy to use, efficient, saves time. Cons I use it often with no problems. I don't have a Con with Kixie Review Source DJ Daniel J. SDR Insurance Used the software for: 1-2 years ### "Kixie as an Autodialer is dope!" February 25, 2025 4.0 The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie it made my SDR job easier. Pros Its very easy to upload a powerlist, it provides you option to select the headers you would like to have on the dialer appear. I was able to automate VM and SMS after an outcome. Cons It can sometimes get stuck when dialing 2 at a time, I usually close the app and open it again so it resets. Review Source CB Connor B. Director of Sales Computer Software Used the software for: I used a free trial ### "good experience so far" January 27, 2025 5.0 I have been on it for a week and have been happy with the results thus far Pros saves me time, allows me to quickly dial through leads and spend time on other forms of outreach and quality pipeline building Cons integration doesn't always pull in my leads so you can't see lead info in platform Review Source CT Courtney T. Inside Sales Manager Real Estate Used the software for: 1-2 years ### "Fischer Homes LOVES Kixie! " December 9, 2022 5.0 Kixie has been great! We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic! Pros The ease of use, compatibility with our CRM, transparency of activity, and ease of reporting usage. Cons Kixie is constantly adding new features to allow more avenues for usage. I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only view inbound or outbound, the filter doesn't always work well and I still have a mixture of call types. I also understand the mass dialing function was a bit complicated and had a few pieces that made it difficult for us to utilize efficiently. I'd love to see Kixie continue to groom that feature as it would be super beneficial for us to be able to roll through a list of outbound calls quickly. Finally, I would say not having the ability to mass text. This would be another super useful feature for us but something we are unable to do today. Reason for choosing Kixie PowerCall The agent we spoke to wasn't very knowledgeable here but it sounded like we were going to have to build and customize another call system with them. They were also very limited in the features they provided that were very important for us. Ultimately, Kixie provided nearly every feature we needed at the time and their agents were super knowledgeable! Review Source VR Verified Reviewer Sr. Account Executive Restaurants Used the software for: 1-2 years ### "Kixie is the best!!" September 5, 2022 5.0 My experience with Kixie has been awesome, I use other dialers and Kixie is my first option because of how easy it is to work with. Pros It's easy to integrate with the multiple CRMS that I use, I love the features that it has but most important, how easy it is to use. Cons At first, it had a lot of bugs, and it used to crash quite a lot, we reported the issue to Kixie's tech support, and we got a very quick response and they helped us right away. It looks like with the new software updates those bugs are gone and our experience using it has been a lot better. Review Source Response from Kixie September 15, 2022 Hello there ! It's great to hear that you're loving Kixie's features and ease of use. Thank you for leaving a review! Rowdie Mitch G. VP of Business Development / Co-Owner Used the software for: 6-12 months ### "Saved us a ton of money for a simple trackable dialer" March 25, 2018 5.0 Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing. Pros I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being. The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast. I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares. Cons I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case. Review Source VR Verified Reviewer Director of Business Development Computer Software Used the software for: 2+ years ### "Kixie Dialer" July 19, 2022 3.0 Overall it gets the job done Pros Easy to use and set up - I downloaded the trial myself and got it up and running in a few minutes. Cons It seems buggy...team has been complaining of a lot of downtime Reason for choosing Kixie PowerCall less complicated Review Source Response from Kixie August 10, 2022 Hello, thank you for taking the time to share your honest and candid feedback. We are continuously working to improve our product and eliminate any glitches or bugs from our system. In most cases, our team can resolve bugs within 5-7 business days from when they are reported. If you have not done so already, we would greatly appreciate it if you could report any bugs or other issues you may encounter to our support team at support@kixie.com so that we may look into and resolve them in a timely manner. JM Jason M. Sales Development Representative Marketing and Advertising Used the software for: 6-12 months ### "Shout-out to the Kixie Team for Being an Integral Part of My Business!" December 7, 2017 5.0 Sign up for the trial to get a sense of how it works since it’s free for 7 days and takes two seconds to setup. Kixie integrates great with my CRM, saves me ton of time, helps keep me organized, and eliminates manual logging tasks. Like I said before, I can’t even remember what it feels like to make calls before using Kixie. I dial 100 customers a day to grow lead generation and create interest for our sales team. I constantly track my call reporting which keeps me focused on reaching the dial numbers and average call duration. This is huge in making me stay competitive with my team so I always reach my sales goals. Pros forget what life before having Kixie felt like - almost the same way that I forgot what it felt like before I had a cellphone. I felt like writing a review for Kixie since I sometimes forget how impactful Kixie is to my phone sales efforts. Before Kixie, I had to manually dial 100’s of outbound sales calls. Without a Click-to-Call button right next to the phone numbers, I wasn't able to see which contacts were calling me from my CRM. I didn’t have Local Presence Dialing so my prospects saw my out-of-state number on outbound caller id and often wouldn’t pick up, and I couldn’t review my call recordings to numbers or names I had forgotten to write down. Since we have partnered, Kixie has kept on adding new features, though the pricing has stayed the same. For instance, the addition of SMS Messaging and voicemail drop functionality has been a huge benefit. Their customer service team is also phenomenal. When I call or send Kixie an email, a tech-savvy rep from the US answers my calls answers the phone or replies. They don’t have an outsourced service team and they actually care about my business which is hard to do for any size company. Cons I would suggest for Kixie to add a real time performance leaderboard to show my team on a TV screen, and maybe a search feature in the dashboard for call history. Review Source VR Verified Reviewer Account Executive Computer Hardware Used the software for: 6-12 months ### "Hubspot on Steroids" August 31, 2022 5.0 I will never use Hubspot without Kixie again. Connection Boost with Local Presence alone 10X'ed our connection rate. Pros Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections Cons Being without Kixie when HubSpot updates/changes it's CSS, and it takes a day or two for Kixie to update. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing Kixie PowerCall Functionality & Pricing Review Source Response from Kixie September 9, 2022 Hi there, thank you for your feedback! We're glad to hear you're getting more connections with Kixie and HubSpot. We're big fans of HubSpot as well, and we're working with them to make future updates more smooth and seamless. Have a great day! GH Gus H. SDR Marketing and Advertising Used the software for: 1-2 years ### "Kixie is AWESOME!" September 9, 2021 5.0 Pros Kixie is the best VOIP platform I have ever used. It integrates incredibly well with salesforce (and many others), logging calls and other activities. The Voicemail Drop and Text Templates save people like me, who make 100+ calls a day, a ton of time writing or personalizing messaging to prospects. The "Connection Boost" feature is incredible, and at least doubles our connect rates. Furthermore, the app I downloaded on my personal cell allows me to monitor important texts or calls outside of working hours. 10/10 would recommend Kixie, especially for high output sales teams! Cons About a year ago and earlier, there were minor issues with short outages. Kixie support was always fast to respond, and our entire org hasn't had any issues in the last year or so. Review Source DC Davina C. Office manager Construction Used the software for: 2+ years ### "Amazing System" July 6, 2022 5.0 I use it daily it's great and I'm happy to have it. The SMS templates are great and efficient Pros Everything. Caller ID, how it integrates with our CRM, the text messages, the SMS templates. the VM drop Cons Sometimes there are glitches, but it happens with technology Review Source Response from Kixie August 10, 2022 Hi Davina, thank you for sharing your experience with Kixie! We're glad to hear that you're happy with the system, and we're glad to have you as a customer. Have a great day! RD Rondle D. Business Development Construction Used the software for: 1-2 years ### "Just as you'd expect" June 10, 2020 5.0 Overall, it works great and I'm probably spoiled now for other VOIP services. Pros Kixie works just like it should. I use it every day with a seamless integration with Insightly CRM where I click to dial and it records the calls and files the calls away in Insightly records just where it should. It was really easy to set up the integration. And Kixie is very easy to set up, adjust, monitor its use, and add new users. You can easily set up the forward feature to your phone, customize your away greeting, and it emails you when you've missed a call with a link to hear the recorded message. Plus, they have very responsive customer service. Except because they are based in Pacific time, I sometimes have to wait a few hours in the morning before I hear from them, but they have always responded and helped with a real call (or email) from a live person. I'm actually much more impressed with Kixie than Insightly, but keep them both because of the seamless integration. Cons Nothing that is of any significance. It really works well. Reason for choosing Kixie PowerCall We chose Kixie because of it's integration with Insightly, the CRM my company already had and was using. Review Source Response from Kixie June 17, 2020 Thank you for the awesome feedback! NJ Nalika J. Software Tech/Appointment Setter Insurance Used the software for: 2+ years ### "Power Dialing" October 18, 2022 5.0 It is a good software that helped us achieve our quota of reaching out to our clients and leads. Pros This was fairly easy to set up and has all the features that our company needs to carry out our duties. Cons This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you. Review Source Response from Kixie October 24, 2022 Hi Nalika, thank you for your review and valuable feedback! We're glad Kixie is meeting your needs and helping you reach your quota. SD Sherri D. Call Center Manager Consumer Goods Used the software for: 6-12 months ### "Makes calling simple" October 19, 2022 5.0 We have had great success using Kixie as our answered calls have increased significantly Pros That we have local presence when dialing other area codes Cons not being able to intergrate with Lead Perfection Review Source Response from Kixie November 7, 2022 Hi Sherri, thank you for your feedback! We're glad to hear that your call answer rate has increased significantly with Kixie. Have a great day! EH Eduardo H. Advisor Real Estate Used the software for: 6-12 months ### "Great service" March 9, 2022 5.0 Pros The futures that I most like is being able to be on the run meaning being able to access your account on you phone or tablet to keep track of your calls. It was easy to get started and easy to use. Cons That it was a new tool to get started with but best thing that ever happened to me. Review Source KH Kristen H. Project Consultant Utilities Used the software for: Less than 6 months ### "Daily user for Kixie - my personal experience " April 21, 2021 4.0 Every software has glitches - so I can look past my frustrations and know that through time and bug fixes, Kixie will continue to improve. The tracking and replay features make my personal experience a breeze. Pros Kixie makes tracking calls easy - I can track my inbound and outbound calls, watch the patterns throughout the month, and make adjustments to my daily process with this data. Kixie makes coaching and recall a breeze - If there is a call I did not do well on or a call I did do well on I can send it to my team and they can give feedback. If there was a detail I forgot or did not write down, I can re-listen to the call and pull the information I need. Kixie makes tracking texts throughout the organization easy - when different members of my team are texting a client, I can see the communication that has happened in the past which keeps me prepared. Cons Kixie glitches about 5% of all inbound/outbound calls. I was told this is because of my cell service by the support team, but I will hang up the Kixie call and the customer will say "I can hear you much better". This also brings me to my next point - the service team, though prompt in response time, seems to not take responsibility if I report call issues. Kixie is not easy to use if you're away from your computer. Through the app, if you want to text a client, their contact will not show (as it does through the CRM integration). So if you receive an inbound text through the app, you won't know who its from. Review Source Similar Products Featured ## Related categories [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[IVR](https://www.capterra.com/ivr-software/)[Call Center](https://www.capterra.com/call-center-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.