# ecobook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ecobook the right Meeting Room Booking System solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135639/Facilities-Booking/reviews --- ecobook 4.7 (17) [View alternatives](https://www.capterra.com/p/135639/Facilities-Booking/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ecobook Ease of use 4.6 Customer Service 4.6 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andy B. Head of Estates and facilities Mental Health Care Used the software for: 1-2 years ### "Ecobook at Norfolk and Waveney Mind (UK)" March 12, 2026 5.0 The team at Ecobook have been hugely supportive and responsive to queries. From initial conversations to ongoing support the team have been great Pros Ecobook provided us with the solution we needed to book facilities across our 23 buildings in a cost effective way. Cons There's not much to dislike, its simple to use and effective. Reporting is a little clunky currently but there is an upadte about to be deployed which should resolve this Alternatives considered [Kadence](https://www.capterra.com/p/229863/Kadence/) Reason for choosing ecobook Better value for money, simple system to set up and use Review Source Louis L. Manager Computer Hardware Used the software for: 1-2 years ### "Ecobook set the future of resource booking." January 8, 2026 5.0 Fantastic, the product has all the features of Resource Booking. With Ecobook now we have, Room Booking, hotdesk Booking and Devices Booking. Pros Friendly user interface, fast support and response, constant product update. Professional looks with visible indicator. Cons No 3D imaging, no voice command, choice of google meets or teams or zoom inside and outside the room. Review Source AS Amelia S. Head of HR Information Technology and Services Used the software for: 1-2 years ### "General Review" August 13, 2021 3.0 ok for me but some of my other colleagues face different issues. Plug-in not working and non of the trouble shoot works Pros plug in to O365 using non-Apple laptop, I found it easy and very effective for me Cons plug in for Apple laptop users. 50% of my users are not able to use plug-in to email as they are using Apple laptop. Review Source RT Raymond T. Administrative Manager Import and Export Used the software for: 1-2 years ### "Thank you EcoBook - Our Review for you" January 5, 2026 5.0 Very stable and very satisfied of its performance. We appreciated the overall support that ecobook support has provided to us promptly. It's a reliable solution for my company Pros We like ecobook because it is cost-effective and provides good value for money while our management of office resources. The platform is easy to use and helps streamline the booking processes, reducing manual effort and improving efficiency. Its features are practical and sufficient for day-to-day operations, allowing our team to manage records more accurately and consistently. Overall, ecobook supports better cost control and operational efficiency, making it a reliable solution for my company. Cons There is nothing significant that we like least about ecobook. Having used the platform for more than two years, it has proven to be stable and dependable, and any minor limitations encountered have not impacted our overall usage or satisfaction. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) It cannot support other small companies in the same premise who need to book the same resources Review Source EP Eddie P. Operations Manager Religious Institutions Used the software for: 1-2 years ### "ecobook provides convenience and flexibility to managing our facilities" January 23, 2026 5.0 Pros ecobook is a powerful software to manage all our facilities related activities. There are various booking methods that can be used to cater to individual booking preferences. We like the integrated resource and equipment booking capability all in one place and the ease of use. This makes it better to coordinate events with rooms and resources. The team is very prompt in their support and assistance. Overall we are very happy with the system and its functionality. Cons The resource management user interface needs more fine-tuning to integrate better with the room bookings. Review Source JN Jasmine N. Centre Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use" September 11, 2024 5.0 The setup of the account, support and communications by the team were prompt. The platform is simple and easy to use. Pros It is straightforward for users to make bookings for facilities. Cons Would prefer to have a week view for each building's facilities instead of having to click day by day to see all bookings. Review Source VR Verified Reviewer Senior Assistant Director Research Used the software for: 1-2 years ### "ecobook - Room Booking System" May 8, 2024 5.0 Overall experience has been great. The folks at Skynapse are helpful in resolving every issue, which our organisation has raised. Pros \- Ease of booking. - User friendly features. - Reasonable subscription cost. - Helpful and timely support. Cons \- Some room for improvement for user experience. Review Source MD Madison D. Head of Library Services Education Management Used the software for: Less than 6 months ### "Facilities Booking - the solution I've been looking for for a really long time" May 25, 2023 5.0 Extremely impressed and grateful. Right from the start, the Facilities Booking team have been wonderful. Generous with their time in showing myself and other users how to use the product, going out of their way to help me problem solve and being open to new features. Pros As a librarian, overseeing a multi-purpose, flexible, multi-roomed space every day for hundreds of users, I have been looking for a room booking management solution for a very long time. Facilities Booking does everything I need it to do and more. From booking spaces and then adding resources to displaying rooms in a visual layout, allocating users different permissions and roles, advanced bookings for regular sessions and real-time data, my team and I can manage the bookings of spaces without the conflict that ensues otherwise. Cons Nothing. This product does everything I need it to and more. I am aware that the costs might be prohibitive but I am happy to pay for such a premium product. Reason for choosing ecobook Facilities Booking offered me more features, more flexibility, layout booking, resources booking and a much better user experience due to the platform design. Review Source EC Emma C. Senior Marketing Communication Design Used the software for: 1-2 years ### "Ease of space management " March 10, 2023 4.0 Pros It avoids overlapping the facility use. Cons It require manual updates via the touchpad. Review Source VR Verified Reviewer IT Food & Beverages Used the software for: Less than 6 months ### "Booking System for Meeting rooms" February 22, 2024 4.0 Pros Fast Deployment. Not much User training. Cons If we can restrict the time of booking , instead showing availability in the early morning. Review Source zH zhenwei H. IS Enginner Environmental Services Used the software for: 2+ years ### "Room Booking" October 12, 2023 5.0 Pros It is simple to use. Drag and drop to select booking slot. Cons Deployment change without inform to our company Review Source KKR Krishna Kumar R. Regional Sales Director Information Technology and Services Used the software for: 2+ years ### "Ecobook Usability" May 29, 2020 5.0 With limited Meeting rooms they are always on demand by different teams within the organization. Advance booking helped in eliminating double booking and we also integrated equipment booking like Projectors, White Boards etc. Pros Simplicity and ease of booking from outlook using their plugin. Cons They should have "in-app" FAQ videos. Initial few bookings had to go thru the learning curve. After that it was easy. Reason for choosing ecobook Ease of use Flexible pricing model Review Source KO Kelvin O. Senior Associate Executive Hospital & Health Care Used the software for: 2+ years ### "FBS" June 9, 2020 5.0 Have engaged skynapse to come up with a Facilities Booking System for my organisation and they never failed me.. The system was very user friendly and our users is able to search and book our meeting rooms with ease. Beside the software, their customer and after sale services was also very good. They are very prompt with their replies and will always settle any issues with the system fast. Pros Easy to use and nevigate thru the system Cons Add in more colours in the layout and less bugs. Review Source ZT Zhanghao T. Manager, Production Chemicals Used the software for: 6-12 months ### "Michelman Asia-Pacific Review" March 6, 2023 4.0 This helped us to move into a hot desking model. Pros Able to book room through the layout drawings Cons Utilization report does not show day buy only date Reason for choosing ecobook Package Price and flexibility in functionality configuration Review Source MF Marciano F. System Analyst Oil & Energy Used the software for: 2+ years ### "Fully Functional and Easy to Use" July 8, 2021 5.0 Our experience so far has been fantastic. We have been so happy to use it to serve our business. Thank you. I recommend you to try it, it offers free trial too. Pros Plugin for Ms. Outlook 365 desktop client is very helpful. It has solved our meeting room booking process with reduced administration. Cons Plugin for Ms. Outlook 365 web based has not available. Review Source AM Anoop M. Senior Infrastructure Engineer Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent Product and Customer Service " May 11, 2021 5.0 Overall a very pleasant and smooth experience. \[SENSITIVE CONTENT HIDDEN\] customer service was top-notch and would;d encourage everyone to give it a try. Pros User Friendliness Interface Ease of use Cons Nothing much. Software as a whole was bang for the buck. Review Source AK Azhar K. Used the software for: ### "Manage any type of resource using a single software" November 17, 2016 5.0 We tried Ecobook after seeing the demo at an exhibition. Impressed to find that it can used to book and manage not only rooms but any type of facility. The web-based version is available at an affordable price point, ideal for a small business like us. Review Source Similar Products Featured