---
title: "QualityQuest Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is QualityQuest the right Quality Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/136111/ComplianceQuest/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

QualityQuest

4.6 (112)

[View alternatives](https://www.capterra.com/p/136111/ComplianceQuest/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of QualityQuest

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

Revanth T

Sr.Software EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“What I like most about CQ is how seamlessly it integrates with Salesforce and leverages the native platform capabilities. Since it is built directly on Salesforce, it allows us to use existing features such as Flows, reports and role-based security without needing a separate system.“

April 6, 2026

BL

Blythe L

System Administrator and Quality Document ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“In document management, review process is cumbersome and is not tracked by individual contributors until you push a document to approval.“

April 23, 2026

BS

Brion S

Lead Product and Design ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“My favorite thing is everything, from training records to change requests and audit reports, it’s all in one place and I’m not running five different spreadsheets or systems anymore.“

October 23, 2025

JT

Joshua T

Co-Founder and Chief Operating OfficerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“Having to type my password every time I perform an action within ComplianceQuest is a huge headache and I will never store it in my browser.“

December 29, 2025

NC

Nancy C

Sr. Program ManagerSemiconductors, 51 - 200 employeesUsed the software for: 6-12 months.

“ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution.“

December 16, 2024

BL

Blythe L

System Administrator and Quality Document ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“Our average resolution time is 10 days, which is appalling and that is an average.“

April 23, 2026

Revanth T

Sr.Software EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“It has enabled better visibility, structured complaint handling and improved operational tracking within Salesforce.“

April 6, 2026

IB

Ismail B

Application Support SpecialistInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“I dont like the license dependency because the cost and performance are tied to the license and Salesforces limitations.“

November 11, 2025

## Showing most helpful reviews

Showing 1-25 of 112 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrea V.  
Quality Manger  
Medical Devices  
Used the software for: 2+ years

### "CQ : our QMS best friend"

September 13, 2023

5.0

In general, great support and platform to structure your QMS

Pros

I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.

Cons

Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions.

Review Source

Response from ComplianceQuest

October 19, 2023

Hi Andrea, Thank you for your feedback on ComplianceQuest. We're always looking for ways to improve, and we appreciate your suggestions. We're especially glad to hear that you find the software to be user-friendly.

LW

Laura W.  
Staff Business Analyst, Quality Systems  
Medical Devices  
Used the software for: 1-2 years

### "Great Overall Quality system"

November 1, 2023

5.0

The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose.

Pros

The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time.

Cons

As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating.

Reason for choosing QualityQuest

CQ had all modules included at one purchase, so we could see adding in as the company scales. Reporting was far superior. Salesforce platform provides easy reporting and dashboards every user can do, with little training, and no admin responsibility.

Switched from

[SmartSolve](https://www.capterra.com/p/106668/SmartSolve/)

System was inadequate and reporting was impossible

Review Source

Response from ComplianceQuest

February 2, 2024

Thank you for your positive feedback on our Quality system. We appreciate your acknowledgment of the CQ team's responsiveness and their efforts to enhance tech support and development. It's great to hear that our full suite of products has provided better visibility to your data. We recognize your feedback on areas for improvement, especially in user direction and workflow tracking, our latest version addresses these concerns, offering a more user-friendly experience. We're grateful for your trust in ComplianceQuest, and we're committed to continually enhancing our system to meet your evolving needs.

SL

Steve L.  
Solutions Architect  
Construction  
Used the software for: Less than 6 months

### "Compliance Quest - Pros and Cons"

December 19, 2024

3.0

We are working through implementation still. Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there.

Pros

It is built on Salesforce which is highly customizable.

Cons

They have to include your customizations in their package for updates.

Review Source

Response from ComplianceQuest

December 31, 2024

Thank you for sharing your experience! We are pleased to know ComplianceQuest’s flexibility is beneficial, and we are here to assist as you progress through implementation.

NN

Nicole N.  
Sr. Manager Quality Systems  
Medical Devices  
Used the software for: 1-2 years

### "Integrated and flexible QMS solution"

November 2, 2023

5.0

Pros

Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps.

Cons

CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there.

Reason for choosing QualityQuest

What really pushed us towards CQ was the built in ability for FDA MDR reporting, data analytics and dashboard capabilities as well as the flexibility for integrations and configurability.

Switched from

[SmartSolve](https://www.capterra.com/p/106668/SmartSolve/)

Prior system did not offer in-software data analytics options and customer support was not supportive.

Review Source

Response from ComplianceQuest

February 2, 2024

We appreciate your feedback on ComplianceQuest's integrated and flexible QMS solution. It's great to know that our system met your requirements, and we value your acknowledgment of the guidance provided during configuration. Thank you for choosing us as your QMS solution, and we look forward to continually supporting your organization's needs.

JS

Johnny S.  
Director of Operational Excellence  
Machinery  
Used the software for: 6-12 months

### "ComplianceQuest eQMS+ EH&S"

August 14, 2024

5.0

Excellent experience with the entire ComplianceQuest Team. Sales, Training, and Technical Resources are outstanding.

Pros

The solution is well thought out and feature rich.

Cons

We have not experienced any issues with ComplianceQuest.

Alternatives considered

[AssurX](https://www.capterra.com/p/10010604/AssurX/)

Reason for choosing QualityQuest

Built on Salesforce and the customer service experience was phenomenal.

Review Source

Response from ComplianceQuest

August 28, 2024

Thank you for your wonderful feedback! We're delighted to hear that you've had an excellent experience with our team and that our solution meets your needs. It's great to know that our platform's Salesforce integration and customer service played a key role in your decision. We appreciate your trust in ComplianceQuest and look forward to continuing to support your success.

AH

Amanda H.  
Quality Systems Specialist  
Medical Devices  
Used the software for: Less than 6 months

### "Quality System Deployment in MedTech Industry"

March 13, 2023

4.0

When a configuration was requested we did not receive information on impacts of configuration and as a customer were expected to tell them 'where' all places changes exist.At deployment have struggled to get timely customer support. Also fields available on list views/reports are duplicate and very unclear. Makes end users confused on which fields actually are valid and inefficient to produce reports.

Pros

Allows for a global harmonization of our quality system. Auto generates the cover sheet in documents, which is great to reduce manual process. Allows for group training to be recorded.

Cons

Due to the software being manufacturing based we had significant configurations to satisfy medtech requirements.Software is not highly compliant without configuration (e.g. editing records in approval, edits can be made to a record after been approved). Many of our items are in the managed package thus our team nor salesforce admins cannot make changes. Complaint module had to be so highly modified it was cheaper to configure nonconformance module to have a complaint record type.

Switched from

[Grand Avenue Software](https://www.capterra.com/p/132281/Grand-Avenue-Software/)[TrackWise](https://www.capterra.com/p/39788/TrackWise/)

To be able to Globally Harmonize our business units (corporate, lab services, clinical services, consulting services)

Review Source

DS

Dhruti S.  
Manager, Global Compliance  
Medical Devices  
Used the software for: Less than 6 months

### "NAMSA review of CQ"

September 25, 2020

4.0

Pros

The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Cons

Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

Switched from

[TrackWise](https://www.capterra.com/p/39788/TrackWise/)

NAMSA is looking to implement a global eQMS and would look to replace TrackWise, Master Control, Grand Avenue etc.

Review Source

Sebastian E.  
Administrative Specialist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Streamlined Compliance with ComplianceQuest"

April 3, 2024

5.0

My overall experience with ComplianceQuest has been positive. It has significantly improved the efficiency of our compliance processes and has been instrumental in maintaining regulatory compliance. The system is secure, reliable, and adaptable to our needs.

Pros

What I appreciated most about ComplianceQuest was its robust functionality, which streamlined the compliance process. The electronic signature feature was handy, ensuring the integrity and authenticity of records. It also made the process of reviewing, modifying, and sending documents for approval/signatures intuitive.

Cons

What I liked least about ComplianceQuest was the initial learning curve. It took some time to understand and fully utilize all the features. However, once familiar with the system, it became a powerful tool for managing compliance.

Review Source

Alastair H.  
Associate Project Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "ComplianceQuest...Above and Beyond"

December 13, 2018

5.0

ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

Pros

The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

Cons

Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

Review Source

Carl H.  
Post Market Surveillance Supervisor  
Medical Devices  
Used the software for: 2+ years

### "All-inclusive eQMS solution for your Quality Systems management needs"

March 25, 2023

4.0

Pros

CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.). This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs.

Cons

The user interface and module flow takes some getting used to. But once trained, the user design does become familiar across all modules.

Review Source

CI

Casidah I.  
Marketing and sakes associate  
Furniture  
Used the software for: 1-2 years

### "Simplify eQMS package"

July 17, 2025

4.0

Pros

Audit management and document management is the primary key what we are really happy with this product, it help to simplified the process management for our different branches location. Moreover, the security for all the document is heighten, it mean more security layer before granted access to the document.

Cons

Like every other software, ComplianceQuest also has problem with bugs and freezing platform. The program seem to use quite a lot computer resources, my old computer is barely comply with their minimum operation requirement.

Review Source

NC

Nancy C.  
Sr. Program Manager  
Semiconductors  
Used the software for: 6-12 months

### "One eQMS Software Solution"

December 16, 2024

5.0

ComplianceQuest has a great support team and are very responsive.

Pros

ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution. It's user friendly and easy to manage.

Cons

ComplianceQuest works with a Development Team in a different country/time zone and therefore any configuration changes that are made takes a longer time to implement.

Review Source

Response from ComplianceQuest

December 31, 2024

We are pleased to hear ComplianceQuest is making it easier to manage and standardize your processes. Thank you for recognizing our support team’s responsiveness!

RS

Ron S.  
GVP Operations  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A complete eQMS package with amazing capabilities to integrate with other Systems as CRM, ERP & more"

October 9, 2023

5.0

Great team to work with, always supportive.

Pros

All the CQ modules can be used out of box, they are very user-friendly and provides great dashboards capabilities to provide the big picture strategically. We have done customization on some of the forms or fields within the module(s) to give us that extra capability we need for better traceability, transparency and accountability.We have even integrated with our CRM /ERP to get insights from book to bill cycle. Truly, we are very happy using CQ not just as an eQMS but also giving our people complete visibility from end-to-end processes making them highly efficient and effective.

Cons

I believe in continuous improvement and there is always room to improve. So there are certain things pertaining to our business needs and we work continuously with CQ team to help add/improve those and they support that thoroughly.

Review Source

Response from ComplianceQuest

October 27, 2023

Thank you for your detailed feedback. We're delighted to hear about your positive experience with ComplianceQuest, especially the ease of using CQ modules and the extensive customization capabilities. Your commitment to continuous improvement aligns well with our approach, and we're dedicated to working with you to enhance and support your specific business needs. We greatly value your feedback and collaboration.

SKS

Sunil Kuamr S.  
SDET  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very effective QMS tool in the market."

October 17, 2023

4.0

Pros

\-Easy to navigate.-Tests and assessments are extremely easy to make and complete.-Document search on the tool is remarkable.

Cons

Navigation is bit hard for the users who are new to the system.

Review Source

Response from ComplianceQuest

October 27, 2023

Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find the tool effective, especially in terms of navigation, tests, and document search. We understand that there may be a learning curve for new users, and we want to assure you that we're here to support you.

AC

Anthony C.  
Senior Director and Site Head of Quality  
Biotechnology  
Used the software for: 1-2 years

### "ComplianceQuest To The Rescue!"

November 1, 2023

5.0

I have had a great experience with ComplianceQuest from beginning discussions to solution implementation and Go Live!

Pros

I liked everything about CQ. The end-to-end approach is a great benefit to startups who are looking to be immediately aligned with QMS industry and regulatory expectations.

Cons

I liked least that we didn't start with ComplianceQuest from our humble beginnings.

Reason for choosing QualityQuest

We chose CQ over alternative solutions is because of the end-to-end Out The Box capabilities that are already aligned to QMS industry and regulatory expectations.

Switched from

[Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/)[TrackWise](https://www.capterra.com/p/39788/TrackWise/)[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Limitation to today's technology needs.

Review Source

Response from ComplianceQuest

February 2, 2024

We're thrilled to hear about your positive experience with ComplianceQuest and are honored to be your chosen partner for QMS. It's great to know our end-to-end, out-of-the-box capabilities have made a significant impact, especially in aligning with industry and regulatory expectations right from the start. We understand the importance of technology that keeps pace with today's needs, and we're committed to delivering just that. Thank you for trusting us over alternatives and for your enthusiasm about our solution.

rK

raja K.  
Quality Assurance Manager  
Medical Devices  
Used the software for: 2+ years

### "Complaince quest for QMS"

September 14, 2023

4.0

Suitable for fast moving environment.

Pros

All futures particularly Controlled Document and Complaint Handling Management are very useful.

Cons

Simple errors that need tobe resolved internally.

Reason for choosing QualityQuest

Expenses were low.

Review Source

Response from ComplianceQuest

April 26, 2024

Thank you for sharing your positive experience with ComplianceQuest! We're thrilled that you find the Controlled Document and Complaint Handling Management features particularly useful and well-suited for a fast-moving environment. We appreciate your feedback and are committed to continually enhancing our services. Thank you for choosing ComplianceQuest!

BP

Brandon P.  
Software QA Manager  
Biotechnology  
Used the software for: 2+ years

### "ComplianceQuest reviewed by Brandon"

September 26, 2023

5.0

Great but needs to improve in uploading time,

Pros

Lots of features that meet QMS requirements.Easy to use.Great design.Best complain and change management features.

Cons

Once in a while when i uploaded the long .docx document, software mentioned that just taking care of your daily business and will send the email to you. I got no email for it. Second, i got a hard time to get the complete secondary good pdf file after uploading the long docx file. No pdf file created or just the first page of pdf.The searching functions should be added more features.Need to provide more guidance and help.Customer service takes too long to response

Review Source

Response from ComplianceQuest

April 26, 2024

Thank you, Brandon, for your review! We're delighted to hear that you appreciate the comprehensive features and great design of ComplianceQuest. It's wonderful to know that our platform meets your QMS requirements and that you find the usability to your satisfaction. We value your feedback and look forward to continuing to support your needs!

VR

Verified Reviewer  
Software Engineer  
Consumer Services  
Used the software for: Less than 6 months

### "Great working with EQMS"

October 13, 2023

4.0

CQ is a great product that is very versatile. The app is configurable to meet your needs. I would definitely recommend the app to others. Everything in the app is simple and easy to understand. My only suggestion to make the user interface a little more simpler in which you have you have index like sub links for the various subsections you have.

Pros

CQ is a great product that is very versatile. The app is configurable to meet your needs.

Cons

It can be improved further using new technologies.

Review Source

Response from ComplianceQuest

October 27, 2023

Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find it versatile and configurable to your needs. We'd like to inform you that in our latest version, the user interface has been enhanced to provide an even more streamlined experience. Your recommendation is greatly valued.

KT

Kathleen T.  
Vice President of Quality Assurance  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Satisfied Customer!"

April 5, 2024

5.0

Pros

Working with the Compliance Quest Team has been a wonderful experience from our initial inquiries to launch! Everyone we have worked with and continue to work with have been very knowledgeable, flexible, patient and enthusiastic. Can't say enough about teamwork with \[sensitive content hidden\]! Absolute pleasure to work with these gentlemen!

Cons

I have nothing to state here. The team at Compliance Quest has navigated us through to launch and has made it very easy for my team.

Review Source

Response from ComplianceQuest

April 26, 2024

Thank you for such a glowing review! We're thrilled to hear about your positive experience working with our Compliance Quest Team from start to launch. It's wonderful to know that our team's knowledge and enthusiasm have made a significant impact. We appreciate your kind words and look forward to continuing our successful partnership!

NP

Niyati P.  
Manager, Quality Assurance  
Medical Devices  
Used the software for: Less than 6 months

### "CQ is a terrific eQMS System!!"

April 13, 2018

5.0

Pros

I brought in Compliance Quest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way. We started our implementation of the Document Control module with Compliance Quest in Q4 2017. Our experience has been overall very positive throughout selection to implementation. This solution is extremely powerful and has a variety of applications and modules. Configurable reporting and dashboarding features allow for ease of communication and transparency of data within the company. One-stop shopping for Document Control, Training, CAPA, Complaints, Change Control, Supplier Management, Audit Management, etc. All processes are electronically linked, adding both ease and traceability to my interrelated QMS processes (I can launch a CAPA from my Complaint form!) (I can launch an Engineering Change Order from my CAPA form!). Initial installation of the software allows for mass uploads of existing documents and data. I am still waiting to implement their Audit Management module, but I can already imagine how easy and efficient it will make my audits in the future. The Technical Support staff is great, especially by being patient and courteous, but also extremely knowledgeable!

Cons

Configuration can be as simple or as complex as you make it. The more complex configurations are more work up front, but bullet-proof the processes for the end-user so the processes pretty much drive themselves. Because it is solving a complex set of problems, CQ software is naturally complex. Once the initial learning curve is past (CQ Project Managers and Tech Staff assisting in training and knowledge transfer), the design of the software is understandable.

Review Source

VR

Verified Reviewer  
Staff Quality Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Staff Quality Engineer"

November 2, 2023

4.0

It does the function, it provide elements required by regulations. As an auditor, it is easy to find compliance gaps in data that user enter, as the system has too many touch points the leads to clear potential for errors in records. Users are impatient, make this simple for users with clear and few navigation touch points. eg. for a CAPA use a flowchart map to guide user in their journey to complete CAPA and NC activities.

Pros

Fully integrated system that links all element of QMS

Cons

Too many touch points leading to error in data entry

Review Source

Response from ComplianceQuest

February 2, 2024

Thank you for sharing your insights. We're pleased that our system meets regulatory requirements and fulfills its function. Your feedback on usability and navigation is invaluable. We're excited to share that our latest version now features an enhanced user interface designed to address your concerns. We appreciate your partnership, and we look forward to the continued positive impact of ComplianceQuest on your quality management processes.

LR

Lucia R.  
QA Specialist  
Medical Devices  
Used the software for: 6-12 months

### "Great Experience"

April 3, 2024

5.0

Pros

Training features are the best, friendly user.

Cons

75 limit training procedures to job functions

Review Source

Response from ComplianceQuest

April 26, 2024

Thank you for your positive feedback on our training features! We're glad you find them user-friendly and effective. We appreciate your insights and are continually working to enhance our offerings.

KH

Kelli H.  
Supplier Quality Engineer  
Medical Devices  
Used the software for: 1-2 years

### "Review of CQ"

April 3, 2024

5.0

Pros

First eQMS system I have used. It is very organized.

Cons

Too many approval steps in Change Control and CAPA

Review Source

Response from ComplianceQuest

April 26, 2024

Thank you for your review of ComplianceQuest! We're pleased to hear that you find our eQMS system well-organized. Your feedback is greatly appreciated as we continue to enhance our services.

DH

Daniel H.  
Salesforce Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great tool with a Great Support Staff"

July 22, 2022

5.0

Wonderful.

Pros

ComplianceQuest offers a broad variety of features that cover a lot of our compliance based needs. It is also customizable in that we could plan and implement only the modules we need in the order of importance and impact.

Cons

There are a lot of permissions making administration sometimes challenging to troubleshoot. The CQ team is very supportive in training and help. Overall, it wasn't as big of an issue after the training was completed.

Review Source

AV

Andrea V.  
Quality Manager  
Medical Devices  
Used the software for: 1-2 years

### "CQ review"

August 19, 2022

5.0

Pros

I like that it is easy to use. U do not require to invest much in training since each user can easily identify how to execute the transactions.

Cons

I do not something specific to mention in this point.

Reason for choosing QualityQuest

Asking, it was because it was a high quality product that had an accessible price

Review Source

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