# ProcurementExpress.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProcurementExpress.com the right Purchasing solution for you? Explore 421 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136321/ProcurementExpress-com/reviews --- ProcurementExpress.com 4.7 (421) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Reviews of ProcurementExpress.com Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Intuitive and accessible interface 99% positive reviews out of 167 Most reviewers describe ease of use as a major benefit, highlighting the intuitive layout, simple navigation, and minimal training required for users of all skill levels. Occasional software glitches 62% negative reviews out of 34 Some users report bugs and issues, such as freezing, misplaced data, and minor glitches during updates, occasionally disrupting workflow. Ryan T Laboratory Operations Manager, 11 - 50 employees. "The scan quote/document feature is still buggy, often place SKUs and Item description in the wrong slots. " Responsive and helpful support team 93% positive reviews out of 61 Most reviewers indicate customer support is prompt, knowledgeable, and consistently resolves issues quickly, making onboarding and ongoing use smoother. Amy K accounting, 51 - 200 employees. "Our support team has walked us through all of the issues we had and made sure that we understand how to operate with competency." Comprehensive spend tracking tools 96% positive reviews out of 23 Most users report track features provide real-time visibility, accurate expense monitoring, and easy access to purchase order histories, improving financial oversight. Iberly A Purchasing Mager and Payroll Master, 51 - 200 employees. "The platform provides real-time visibility into company spending and tracks purchases by department, supplier, or category, which greatly improves financial control." ## Showing most helpful reviews Showing 1-25 of 421 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adewale A. Director of Operationsc Construction Used the software for: 2+ years ### "Ease of procurement " September 29, 2022 5.0 It has helped in solving loopholes in procurement processes, setup controls, approval limits, accountability and reporting is formalised, store keeping at different sites is enhanced. Generating monthly report is easier. Pros It solved procurement complexity, ease to understand and use. It allows for attachment. Cons Sometimes, updating of the software interferes or disturb daily usage. Review Source CK Christine K. Director of Office Services-Purchasing Civic & Social Organization Used the software for: 6-12 months ### "WORKS FOR US" June 9, 2025 4.0 We are not fully using it yet, but for the Purchasing portion, it has streamlined the purchasing process. Pros The ease of creating a Purchase Order and how easy the application was to learn. Our organization needed specific information set up for us to use, and that was done quickly. Cons Scan in the Purchase Request is great, except when you specifically click on the Purchase Request tab, and fill in the information, it gets scanned in as an invoice. The inability for us to make changes, we have to reach tech support. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) It was not user friendly, and we had to save all the PO's in a separate file. With Procurement Express we have everything in one place. Review Source FF Furby F. Procurement Officer Business Supplies and Equipment Used the software for: 1-2 years ### "Procurementexpress.com review " December 25, 2022 3.0 Pros It's eases operations of an organization Cons It's expensive to aquire the software and also takes time to install Review Source SR Sam R. service manager Non-Profit Organization Management Used the software for: 1-2 years ### "purchase process" January 13, 2026 5.0 easy to navigate and make changes when needed and the whole system has no complicated processes from start to finish Pros i think the site and system is easy to navigate and simple to use and easy to follow through on the process. Cons no complaints I think it is fine as each screen is easy to follow through to a completed state from order to invoice Review Source AE Alex E. Supply Chain Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Best in this space - 2 years on!" August 29, 2024 5.0 We've used Procurement Express for almost two years and in my decades of experience, I have never found a better solution for purchase requests, POs, and service in this space. The adoption has been incredible as well. Pros It is very easy to use and the customer service going forward has just been incredible. Cons Setting it up took a little longer than expected but once I did, my team and I were able to make changes on the fly to make it suitable for our evolving needs. Alternatives considered [ControlHub](https://www.capterra.com/p/10011882/ControlHub/)[Precoro](https://www.capterra.com/p/148522/Precoro/) Reason for choosing ProcurementExpress.com The PEX team was just the most professional and helpful of all the companies. Plus their software looked the best suited for our user base. Review Source Response from ProcurementExpress.com September 10, 2024 Thank you Alex for you kind words. You've been a fantastic customer and we are really happy to continue to serve your needs as best as we can. CS Candace S. Bookkeeper Retail Used the software for: Less than 6 months ### "Super excited about this product" September 19, 2024 5.0 Set up and implementation has progressed nicely with hands on training from Procurement Express. Customer service is easier to talk to than any software company I've dealt with. Pros Being able to customize the software to capture the information that is important to us, has been a gamechanger. Everything about this software has been easy, customer service is great and friendly and the price point is well worth it for the value. Highly recommend for any business looking to track and streamline spending. Cons So far... I've found no cons.... The software is user friendly Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Procurify](https://www.capterra.com/p/129758/Procurify/) Reason for choosing ProcurementExpress.com Customization and available features not present in the alternative products Review Source IA Iberly A. Purchasing Mager and Payroll Master Hospitality Used the software for: 6-12 months ### "There is nothing better out there than Procurement Express!!" September 25, 2025 5.0 My overall experience with has been highly positive. The platform provides real-time visibility into company spending and tracks purchases by department, supplier, or category, which greatly improves financial control. It reduces the risk of unauthorized or duplicate purchases and helps manage unexpected expenses by monitoring available contingency funds. ProcurementExpress.com ensures quick and efficient purchasing in urgent situations while keeping all purchases aligned with allocated budgets. By setting spending limits and approval workflows, it helps prevent overspending. Additionally, the ability to generate detailed reports supports better financial planning and informed decision-making, making it a valuable tool for streamlining procurement processes. Pros My experience with has been very positive. The platform reduces the risk of late payments or missed invoices and simplifies the approval process, cutting down on time spent on back-and-forth emails. It allows for quick order placement and tracking, minimizing delays, while automating repetitive tasks to free up time for strategic purchasing decisions. The responsive support team is always ready to assist with setup or troubleshooting. By centralizing purchase requests, approvals, and tracking across all departments, the platform enables multiple team members to access, review, and approve purchases efficiently, promoting transparency and accountability throughout the procurement process. Cons I wish the punch-out option were available across more platforms. Similar to what is available for amazon. Review Source FR Froso R. Senior Account Manager Construction Used the software for: 2+ years ### "PEX professional" June 11, 2025 5.0 Pros simple to use, staff is attentive when help is needed. easy to navigate. user friendly. Not sure what else to write. Cons some simple tasks should be easy to compete, like changing the requester of a po, or the budget. Reports sometimes take long to generate. At time the system is very slow but overall a great system Review Source VR Verified Reviewer VP, Product Financial Services Used the software for: 6-12 months ### "Great procurement platform for medium size company " January 12, 2026 5.0 Pros very user friendly interface, much easier to use especially for new users. it offers real time budget and spending data, which helps a lot in terms of finance planning. also has the ability to use it on mobile, very convenient Cons the customized report function require improvement as the current version has limited ability generate specific reports. also lack of AI assistance can be another improvement Review Source MD Maria D. Health worker Child Day Care Services Used the software for: 1-2 years ### "likes and dislikes on procurementExpress " February 24, 2026 5.0 Pros Its secured and I can go back and add notes if I need to. system is easy to used even if i don't used the system that frequently it's easy to follow he steps to create a PO Cons its not the system its the need of approvals for other member that sometimes it takes days for the po to be approved Review Source TD Terri D. Project Administrator Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Procurement Express- You wont look back !" September 11, 2024 5.0 Fast , Efficient , User Friendly , Excellent ! Pros Procurement Express is excellent , it can be built to your needs which is a bonus and the extras that is added really helps like the scanning of documents for saving time when processing PO'S and adding Invoices , I purchased PE for my company who never had a Purchasing tool ,all staff love it and it is so easy to use .Excellent Customer Service which is truly second to none . Integrate with your Invoicing system this will save time in your accounts department too. Cons I truly do not have any dis likes regarding this Purchasing tool none that i can remember anyway ! Review Source Response from ProcurementExpress.com September 19, 2024 Thank you so much for the fantastic review. NA Naa A. CFO Entertainment Used the software for: 2+ years ### "Procurement Express Review" September 11, 2024 5.0 I have had an excellent experience with the platform. Pros The platform is user friendly and the team are always very helpful. Cons Customisation of approval flows could be improved. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing ProcurementExpress.com Easy of deployment, user friendly, pricing Review Source Response from ProcurementExpress.com September 19, 2024 Thank you so much for the great review. CG Catherine G. Admin Purchaser Machinery Used the software for: 2+ years ### "Procurementexpress Experience" August 28, 2024 5.0 Good. All purchases are easily viewed with its status. Pros Its user-friendly app. All features are organized. Cons None. So far, all features are very helpful. Review Source Response from ProcurementExpress.com September 10, 2024 Thank you so much Catherine. KY Katrina Y. Center Coordinator Primary/Secondary Education Used the software for: 6-12 months ### "Easy to Use" May 1, 2024 5.0 Once I was trained to use Procurement, it was very easy, i was able to maneuver around the program very well. Pros Procurement is very easy to learn and use. It is very detailed and user friendly. Cons It takes a little time to go back in history. Review Source DA Denise A. Supplies Specialist Construction Used the software for: 2+ years ### "I love using Procurement" March 12, 2024 5.0 i love working with Procurement it is a Wonderful easy to use App Pros i like how easy it is to use, i really like the scan document now. Cons i do not have a complaint! i love Procurement Review Source LB Leslie B. Sr Administrative Coordinator Semiconductors Used the software for: 2+ years ### "Very useful procurement tool, we just don't utilize it's full functionality" September 23, 2022 5.0 Highly useful. Pros Ease of customizing the PO form, and output. Cons I wish you could see if the approver had seen the request. Review Source KL K L. Used the software for: ### "Amazingly simple and effective streamlined Purchase Order management product" December 20, 2016 5.0 After screening multiple PO products, was by far and away my favorite. The platform provides virtually everything that could be desired in a simple user-friendly solution. Consulting at a construction company that is used to a loose paper process, the user friendliness of the product made the transition to electronic option feasible. There is a history shown on each PO, allowing visibility into any edits that are made (the edit feature is something we use every day). It is great to be able to add custom fields and control which fields are required vs optional. We look forward to the app being available as well in the future. The fact that we were able to pay for some company specific customizations that were owner requisites was phenomenal (as nice as the standard product is without the customization, we greatly look forward to the enhancements). After the free trial, we were sold on deciding to move forward with company-wide implementation. Pros \- Customization Options - particularly enjoy being able to make some fields optional vs mandatory -Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field -Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world) Cons \-Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company) Review Source Response from ProcurementExpress.com June 2, 2017 Thank you Katie for your insightful review. We love to hear from our clients and how they find our System. Hopefully our 24hour support will change the confusion with the different time zones. RE Raed E. Senior Manager of Infrastructure Real Estate Used the software for: 2+ years ### "Thank you for your support" September 20, 2023 4.0 Pros Ease of interfacing and the many reports it could generates. Cons not sure, but i would ike to be able to create budgets and related to schedules and or timelines. Review Source MM Mario M. Restaurant and Bar Manager Hospitality Used the software for: 1-2 years ### "Easy to use" October 20, 2023 5.0 Pros The software is easy to use and amend where needed.Predominantly use it to create P.O.'s and it works a treat.With the add-on to my browser, it makes large orders very easy to do. Cons Would be better if all venders were set up so i could purchase direct through You. Review Source DB Dan B. Financial Controller Consumer Goods Used the software for: 2+ years ### "Helpful products. Gets the job of POs done." May 11, 2020 4.0 Positive. Helpful when there is issues. Setup takes some effort but once it's set it's pretty maintenance free. Pros Electronic approval process. Simple for end users. Cons Budget process is pretty useless for accounting. Budget doesn't have a date range so could be $ per week, month, year.... Employee access is determined by department but approval is by GL account. Employee has to choose a budget from ALL budgets in the ALL accessible departments, not just those they have approval rights to. Too much to look at. For example, IT only has approval on Computer Supplies in every department but has to see every budget in every department to choose a budget for a PO. Reason for choosing ProcurementExpress.com Was not aware of alternative products. Review Source TC Tom C. Commercial Sales Manager Wholesale Used the software for: 2+ years ### "Solid Purchase Platform" May 3, 2024 5.0 Very good and user friendly. Good chain of custody for tracking the purchases. Pros Easy to use and responses are timely. Definitely like the forms that are printable. Cons Print is a little small for us older users. Review Source DR Dustin R. Buyer/Expiditor Oil & Energy Used the software for: Less than 6 months ### "New User with No Previous Background" July 15, 2020 4.0 Thus far as everything has been good. If you fix the enter key issue I mentioned above, you'll have a friend for life. Pros It makes the whole PO process easier for all departments throughout my organization. I haven't had much time to scope out the bells and whistles yet. It was basically learned on the fly, so that should speak to your ease of use. Cons If you could fix this one issue I have and I'm betting other do as well and if they read this will be like, "oh yeah, he's right". Where you are on the screen creating the PO, every time you hit the enter key it submits the PO. This happens most when you're entering in quantities or price. I think that it's habit for most people to hit the enter key after they've typed in the price expecting that it may just close the window or something, but instead it sends the PO whether you're finished or not. This alone accounts for 96% of all our canceled PO's. I find it especially obnoxious when our company has certain PO's setup for a manger approval. They get kinda pissy when they've just approved it and then 10 seconds later he comes the canceled PO email. Anyways, if that were fixed, I would be a happy camper. I'm also curious if it's just me being a weirdo. Review Source CO Conor O. Innovation Pipeline Manager Utilities Used the software for: 2+ years ### "Easy to use PO/Invoice approval and tracking Budget Vs Spend" September 7, 2022 5.0 We run a program with multiple other Utilities who contribute funds each year. Approvals and management of POs/Invoices and spend control is important to us. Procurement Express is an easy to use tool with powerful functionality which allows us to do that. Pros Ease of Setup Excellent customer support Easy to use - not a lot of training required. Cons For our purposes - it does what we want. Perhaps more graphics on reports? Review Source VM Virginia M. Librarian Education Management Used the software for: 1-2 years ### "Simple, fast communication" December 5, 2019 5.0 The benefit to Procurement Express is that we can work on two different campuses and accomplish quite a bit together. (I share a library budget with a librarian on another campus.) Pros I like Procurement Express because it is express! I can enter a purchase request, have it approved within seconds via email, and then have the item ordered. This is one software that really "plows through" the bureaucracy and is transparent. Cons I least like the fact that when I edit it, it re-sends the PO. Review Source Response from ProcurementExpress.com December 20, 2019 Thank you, Virginia! Your review really hits the nail on the head. The PO is resent for approval after edits for security reasons. We hope it's not too much of a con :) TP Tara P. Project Manager Hospitality Used the software for: 1-2 years ### "Very User Friendly" June 28, 2019 5.0 I have found that Procurement Express helps me to be more accurate in daily use. I am able to quickly reference what I am looking for. Pros I can vouch that I use Procurement Express on a daily basis. The ease of use and practicality make it a great tool for my work. I am please with the results that it has given me. Cons The reports that it generates could be a little easier if it requested what I was looking for before it created them. Review Source Response from ProcurementExpress.com July 2, 2019 Hey Tara, Thanks for the great review. We'd love to hear more about your ideas for reporting. 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