---
title: "dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is dotloop the right Real Estate Transaction Management solution for you? Explore 675 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/136372/dotloop/reviews/"
page_type: "reviews"
language: "en"
---

dotloop

4.7 (675)

[View alternatives](https://www.capterra.com/p/136372/dotloop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 19th, 2026

# Reviews of dotloop

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

Carla J

RealtorReal Estate, Self-employedUsed the software for: More than 2 years.

“The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience.“

September 25, 2024

Suzanne F

Director of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages.“

April 1, 2026

AK

Aryn K

Transaction CoordinatorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.“

September 4, 2024

WR

William R

Team LeadReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem“

May 8, 2025

DB

Danielle B

NullFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“You can share with multiple people and each person can easily sign their part!“

June 23, 2026

Carla J

RealtorReal Estate, Self-employedUsed the software for: More than 2 years.

“Occasional glitches or slow performance, especially when working with large files.“

September 25, 2024

JC

Jim C

REAL ESTATE AGENTReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.“

August 9, 2025

JK

Josephine K

RealtorReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“great. Besides the fact I could not access documents on multiple occasions due to viewing restrictions.“

September 3, 2024

## Showing most helpful reviews

Showing 1-25 of 675 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Suzanne F.  
Director of Operations  
Real Estate  
Used the software for: 2+ years

### "Dotloop user of over 10 years!"

April 1, 2026

5.0

Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign.

Pros

I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs!

Cons

Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork.

Review Source

TJ

Tricia J.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### " real estate contract management in dotloop"

April 9, 2025

5.0

I have used that loop for the last three years straight and it’s easy to maneuver through the system and find the documents that I need as well as set up for online signatures

Pros

Dotloop platform is very easy to use for creating contracts from existing documents and for online signatures & document storage

Cons

Dotloop does charge an annual fee but is provided through my brokerage complimentary to agents

Switched from

[Form Simplicity](https://www.capterra.com/p/172894/Form-Simplicity/)

That was provided by my new brokerage, but I have previously used it approximately six years ago

Review Source

DB

Danielle B.  
Null  
Financial Services  
Used the software for: Less than 6 months

### "Awesome way to share and sign documents! "

June 23, 2026

5.0

Its a really great program if you have many documents needing many signatures. You can assign signature slots to different people and it skips to next one each time you sign!

Pros

It made signing documents super easy! You can share with multiple people and each person can easily sign their part!

Cons

Once you have signed everything, it doesn't give you an option to review first before sending the document back

Review Source

Anna Lee W.  
Broker Owner  
Real Estate  
Used the software for: 2+ years

### "Warning! Do not engage e-signing with DotLoop"

January 7, 2026

1.0

Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company!

Pros

We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it.

Cons

This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing dotloop

Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign

Review Source

DP

Dan P.  
Admin  
Real Estate  
Used the software for: 6-12 months

### "Great system "

September 25, 2025

5.0

Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client

Pros

You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies

Cons

I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece

Alternatives considered

[SkySlope](https://www.capterra.com/p/172896/SkySlope/)

Reason for choosing dotloop

The functions are much easier and more simple

Review Source

RC

Russ C.  
Sales Manager Property Manager  
Real Estate  
Used the software for: 2+ years

### "Dotloop review"

March 3, 2025

5.0

Overall been very please, almost never have issues

Pros

Easy to upload docs and set for initials and signatures

Cons

Some agents don't understand how it work or the fact that they can respond back to us using sent loop

Switched from

[SkySlope](https://www.capterra.com/p/172896/SkySlope/)

SkySlope was a total mess to use, everyone hated it

Review Source

Mai M.  
Managing Director  
Hospitality  
Used the software for: 1-2 years

### "Signing made easy!"

March 19, 2026

5.0

Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself!

Pros

I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions!

Cons

NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use!

Review Source

KG

Karen G.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Real estate ease"

May 26, 2025

5.0

I have been using that loop for eight years in my real estate business and it makes my workflow that much easier

Pros

It’s ease-of-use is great on my end as a provider and on the other end for my clients. My clients find it very helpful and self-explanatory, even if they’re not tech savvy.

Cons

I don’t think there’s anything that I don’t like. It’s all very easy to use and very well organized.

Review Source

WR

William R.  
Team Lead  
Real Estate  
Used the software for: 2+ years

### "Dotloop review"

May 8, 2025

4.0

Used it for several years and overall it was good. Lack of integration was a problem

Pros

I like the ability to modify documents easier than some other e-signature programs

Cons

While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem

Review Source

JC

Jim C.  
REAL ESTATE AGENT  
Real Estate  
Used the software for: 1-2 years

### "DOTLOOP TO THE RESCUE"

August 9, 2025

4.0

it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.

Pros

can be used to have clients sign documents securely and quickly. best to use for those out of town or do not have access to a printer and scanner.

Cons

difficult to modify documents once in the system. have to use dialogue boxes in order to modify once uploaded to the system

Review Source

MB

Maryann B.  
Real Estate Program Manager  
Real Estate  
Used the software for: 1-2 years

### "The top choice for electronic record management, transaction management and storage."

August 5, 2021

5.0

I love dot loop for the ease of use for both the customer and the business owner. It is easy to navigate and is available whenever I need to access it. I especially like that I can access it using my phone.

Pros

The software is easy to use with end users able to use the system within a very short period. The learning/educational resource is extensive and the support is available whenever I need them. The Dot Loop support team are very knowledgeable, and guide me through all my questions and needs. This system can be accessed from anywhere including through a phone app 24/7. Additionally records are secure and meet compliance regulations for record management. Ability to customize forms, make templates of frequently used documents, pull reports and more make this a smart choice for businesses.

Cons

Cost is a little high as compared to other electronic systems. Also adding additional users is possible but I wish the pricing were a bit lower if we are already and established user.

Alternatives considered

[E-Sign](https://www.capterra.com/p/142011/E-Sign/)

Reason for choosing dotloop

We had more positive feedback from our team when they completed a demo of all the systems available. Dot Loop was the top choice among our users.

Review Source

MC

Maria C.  
REALTOR  
Real Estate  
Used the software for: 2+ years

### "VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW"

February 2, 2024

5.0

I USE THIS WEEKLY WITH ALL MY CLIENTS AND THEIR REAL ESTATE TRANSACTIONS. I HAVE USED ANOTHER PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. DOTLOOP MAKES THE WHOLE PROCESS SMOOTHER.

Pros

THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN. SAVES THE CLIENT TIME AND HAPPY TO USE IT. THE USER PUTS IN ALL THE INFO AT THE BEGINNING HELPS THE AUTO FILL TO HAVE EVERYTHING CORRECT SAVING TIME TO COMPLETE.

Cons

WHEN SIGNEES ARE ABLE TO SIGN PASS THE PART THEY NEED TO SIGN. USUALLLY USER INOUT IS THE REASON OR SIGNEE IS CLICKING THE TAB INCORRECTLY. I DO NOT THINK IT IS DOTLOOP, I THINK IT IS HUMAN ERROR.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

COMPANY DECISION NOT MINE. I AM GLAD THEY SWITCHED

Review Source

DC

Deborah C.  
SALES AGENT  
Real Estate  
Used the software for: 6-12 months

### "SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN"

April 16, 2024

5.0

As a new agent I was forced to use dotloop provided by my brokerage. I felt it was burdensome and was never able to adapt. I used the form simplicity program in mls. It has become quite costly, so I decided to give dotloop another chance. Now 9 years later, I have rediscovered this product and am so pleased with the ease of preparing documents, signing and sharing the documents. BEST OF ALL accessing dotloop from my smartphone, which enables me to immediately address issues or last minute details.

Pros

I love how easy it is to prepare, share and sign all the necessary documents for my sales transactions from my laptop or my smartphone

Cons

I deal with a lot of elderly sellers who only have one email address. This is a challenge since dotloop requires a separate email for each signor.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

I DIDN'T USE ANY OF THOSE PRODUCTS BUT YOUR SURVEY REQUIRED I MAKE A CHOICE FROM THE LIST. I used Form Simplicity from the Stellar MLS Cost and aggravation. (ie, issues with accessibility, periods of downtime, not very user friendly)

Review Source

RM

Ryan M.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Ryan’s review"

July 20, 2023

5.0

Dotloop provides a huge convenience for clients to be able to sign from their phone or computer anywhere they are. Gone are the days of having to drive across town just to get a signature or initial that may have been missed…not that I ever miss any…lol :0)

Pros

Dotloop is very widely used in my market so it makes it easy to transact on both sides of the deal with the other agent. I enjoy the features like document splitting and being able to customize the documents

Cons

Nothing I can think of that I don’t like.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing dotloop

I’ve been using it so long and always very pleased with the functionality

Review Source

AH

Ali H.  
Listing Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Am absolute necessity in my everyday routine"

May 22, 2022

5.0

This software is amazing. It allows you to get verified signatures from anyone digitally. It has great organizational options to keep all documents from one client all together. It makes document management and transaction management easy. It even allows you to create templates so your documents will be prepped and saved for every client and will auto fill the information as needed.

Pros

This makes e signing documents so easy! It prompts the client where to sign, you can include explanations, and it allows you to track if they have viewed documents or worked on them.

Cons

I will say sometimes, for tech adverse clients they struggle to fill out fields or how to complete/save a form. They will fill everything out and not click “done signing” and the document will not auto save.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The utility and value was higher at Dotloop.

Review Source

CL

Cynthia L.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Easy to work with"

October 30, 2024

5.0

All in all its very good. Dotloop is a way to store all information from a transaction and can be reviewed anytime. Client signatures are very easy to obtain. Also, the tracking history is very beneficial .

Pros

Ease of operation and getting clients to sign is seemless.

Cons

Currently I DO NOT like having to enter my email address EVERYTIME I log in! That is super annoying! All Realtors that I have talked to feel the same.

Review Source

KS

Karla S.  
Realtor property manager  
Real Estate  
Used the software for: 2+ years

### "Dotloop for Realtors/Property managers"

October 22, 2024

5.0

I love it, its user friendly and I am used to it now so I can use it fast and get the job done.

Pros

It is very easy to use, I like how you can go back and fix a document signature line before sending it out and you dont have to start all the way from the beginning like other sites.

Cons

Maybe they can incorporate a section that remembers your most common documents and theyre signature spots. even if it is a document i am uploading myslef vs a template already provided.

Review Source

AK

Aryn K.  
Transaction Coordinator  
Real Estate  
Used the software for: 2+ years

### "My Prefered E-Sign Program"

September 4, 2024

5.0

I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur. It has expedited the pace at which I can work. I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste time placing indevidual boxes where i may need them.

Pros

I like the ease with which it operates. I find it to be the most fluid of the e-sign platforms I've used. I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.

Cons

There are on occasion a few bugs that I've learned to work around. Namely thaton occasion if I share a document with Editing permissions it can lock others out of the document, even once the editor is done.

Review Source

mP

mark P.  
Realtor Administrator  
Real Estate  
Used the software for: 2+ years

### "Dotloop Love"

April 7, 2025

5.0

Best system around for esignatures. No downtime and the tech team is very responsive with questions

Pros

Over 2 years using dotloop and Dotloop makes collaboration professional, smooth and easy.

Cons

The opposite side of the signature transaction needs more review options as most esigners only see the sign here icon and neglect to reiew.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[SignWell](https://www.capterra.com/p/184497/Docsketch/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[eSignature for SharePoint](https://www.capterra.com/p/135002/eSignature-for-SharePoint/)

Reason for choosing dotloop

Ease of use and implementation

Review Source

kB

kimberly B.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "A Real Estate Agent's Perspective on Dotloop"

November 28, 2022

5.0

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all steps that need to be done are done. There is no guessing if I have missed ordering Title Work or Inspections. They are documented, and can be shared immediately.

Pros

Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying transactions easy to track all aspects of the transaction. It is also easy to share any documents to others, and track the history of each document. One can also create tasks for themselves or others so that there is accountability and follow up.

Cons

The only Con to this software is that, on contracts, where there is a change needed, due to an error or such, you have to download the documents that needs to be corrected to your computer, then download it again to Dotloop, to make any corrections. If you do not do these steps, all signatures are cleared and the entire process has to be done over.

Review Source

JC

Jim C.  
realtor  
Real Estate  
Used the software for: 1-2 years

### "Love dotloop!"

November 13, 2023

5.0

Pros

The learning curve is very easy. I like how I can have folders set up for every property and can archive items that I no longer need.

Cons

I'd like to be able to remove a person from the loop

Review Source

BI

Bill I.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Fantastic Software Designed For The Real Estate Professional"

December 18, 2021

5.0

I love using Dotloop with all my real estate transactions as it saves a tremendous amount of time with contract writing and delivery.

Pros

The Dotloop software is easy to use and very intuitive which makes it very fast to learn and be proficient as using. Using Dotloop saves a tremendous amount of time and energy when writing or delivering contracts and the best part of it is that you can draft, sign and deliver contracts from the comfort of you own home or office. After using Dotloop, I can't imaging going back to the way things used to be.... Meeting clients to get signatures, taking contract to other Realtor, meeting other realtor after their clients sign contract and then delivering to my office... I'm already tired just typing the way it used to be. Thanks Dotloop for transforming the way contracts are done and saving Realtors many hours of time that we can spend with our family or time that can be put toward finding the next deal.

Cons

The only thing that I would change about the software is that once you start a contract or form it cannot be deleted... It can be archived, but not deleted. It would be nice to be able to delete forms that were mistakenly added to the loop or started but not signed.

Review Source

SR

Sharon R.  
REALTOR/Salesperson  
Real Estate  
Used the software for: 2+ years

### "Real Estate"

February 4, 2020

5.0

Overall experience has been exceptional. The cost/benefit is spot on. Affordable and easy to use. It is truly the only product that I have been able to use with confidence on my phone. Living on the Lake of the Ozarks, we are out on the water all the time. I could not imagine trying to do my job without this product.

Pros

I am not very tech savy, and frankly just scared of technology. Dotloop is super easy to use on my laptop and also my phone. I like the fact that all parties get the information at the same time and can sign whenever, it does not have to go in order like some. I also really like the ability to see where things are at with the activity button. Customer service has been amazing. I have never had that over long wait. The reps have always been English speaking and well educated, easy to talk to and understand, and they understand me.

Cons

I wish I could get the same benefit from the software as a single user, that teams get. I would like to have folders for buyers and sellers that house the same 4 documents that are needed on each. I would also like ability to put old loops into folders.

Review Source

LC

Lisa C.  
REALTOR  
Real Estate  
Used the software for: 2+ years

### "Make your transaction easier"

April 15, 2024

5.0

Pros

DotLoop allows your transaction to flow with ease and simplicity. Buyers and Sellers have no questions, concerns or issues while using the software nor do the staff of different disciplines that are brought into the transaction.

Cons

No complaints or problems that I have encountered yet.

Review Source

VR

Verified Reviewer  
Broker - Realtor  
Real Estate  
Used the software for: 6-12 months

### "DotLoop for Real Estate Brokers "

March 28, 2024

5.0

Pros

Ease of use, documents and signing all in 1 place

Cons

Review Source

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