--- title: "dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is dotloop the right Real Estate Transaction Management solution for you? Explore 677 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136372/dotloop/reviews/" page_type: "reviews" language: "en" --- dotloop 4.7 (677) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of dotloop Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience.“ September 25, 2024 Suzanne F Director of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages.“ April 1, 2026 DB Danielle B NullFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “You can share with multiple people and each person can easily sign their part!“ June 23, 2026 WR William R Team LeadReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem“ May 8, 2025 JC Jim C REAL ESTATE AGENTReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.“ August 9, 2025 Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “Occasional glitches or slow performance, especially when working with large files.“ September 25, 2024 TL Tyler L RealtorReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Its intuitive interface, real-time updates, and digital signatures save time and make the process seamless for everyone involved.“ November 25, 2024 TL Tyler L RealtorReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Additionally, some clients find it a bit overwhelming at first, especially if they’re not familiar with digital platforms.“ November 25, 2024 ## Showing most helpful reviews Showing 1-25 of 677 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzanne F. Director of Operations Real Estate Used the software for: 2+ years ### "Dotloop user of over 10 years!" April 1, 2026 5.0 Dotloop has been a regular part of my job for over 10 years. We use it for all real estate transaction docs, TREC forms, rental applications, leases, and so much more. It's great, and I much prefer it to other sites like Docusign. Pros I've used Dotloop in my Director of Operations role for a real estate team since 2016. It's consistent, easy to use and manage, makes organizing and getting client signatures a breeze, and the support staff is so helpful for any issues or bugs that ever occur. It's worth the money, and reliable for all your real estate transaction needs! Cons Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages. My team has switched 4 times in ten years, and we've had some bumps with customizing new broker info in our account. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We switched from Docusign to Dotloop in mid 2016, and it was an immediate improvement. It has more features, and we like that it's made for RE paperwork. Review Source DP Dan P. Admin Real Estate Used the software for: 6-12 months ### "Great system " September 25, 2025 5.0 Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client Pros You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies Cons I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece Alternatives considered [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Reason for choosing dotloop The functions are much easier and more simple Review Source SS Samantha S. In House Accountant Real Estate Used the software for: 1-2 years ### "Comprehensive Real Estate Workspaces Meet Performance Quirks: Evaluating Dotloop" August 31, 2026 5.0 My overall experience with Dotloop is largely positive, as it serves as a powerful, all-in-one transaction workspace that streamlines real estate deals from initial draft to final signature. Its interactive document editor, automated field population, and integrated e-Signatures save incredible amounts of time and eliminate the need for juggling multiple software tools. However, the experience is occasionally hindered by a cluttered interface that can feel sluggish when handling large transaction loops with heavy PDF volume. Furthermore, the signing workflow can cause unnecessary friction for less tech-savvy clients, leading to missed fields and minor delays. Overall, despite these performance quirks, Dotloop remains an invaluable, highly effective system for keeping real estate transactions organized, compliant, and moving forward. Pros What I love most about Dotloop is how it centralizes the entire real estate transaction process into one seamless workspace. Its interactive document editor and built-in e-Signatures eliminate the need for third-party tools, allowing contract edits and signatures to happen in real time. The dynamic template library and auto-fill capabilities save massive amounts of time on repetitive paperwork while cutting down on human error. Plus, the robust audit trails and structured review workflows give compliance teams complete visibility into every deal. Ultimately, it creates a fast, organized, and collaborative experience for agents, admins, and clients alike. Cons What I like least about Dotloop is its clunky interface and the friction it creates for non-tech-savvy signers. Unlike smoother platforms that automatically guide clients from signature to signature, Dotloop often requires signers to scroll through long documents manually, which leads to frustrating missed signatures and delayed offers. Managing large loops with dozens of PDFs can quickly become a sluggish, visually cluttered experience that bogs down both web and mobile performance. Additionally, rigid pricing contracts and duplicate contact entry across different loops add unnecessary administrative headaches to an otherwise solid tool. Review Source Anna Lee W. Broker Owner Real Estate Used the software for: 2+ years ### "Warning! Do not engage e-signing with DotLoop" January 7, 2026 1.0 Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company! Pros We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it. Cons This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing dotloop Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign Review Source HB Hunter B. Executive Broker Real Estate Used the software for: 2+ years ### "Quick, Easy, and Worth it!" September 3, 2026 5.0 Overall Dotloop has been very helpful in getting signatures in a timely manner making my already busy life much easier. Pros Dot Loop was extremely easy to use and made document signing a breeze. The user interface and was very intuitive and made it quick to learn. I didn't experience any issues while using the software. Customer support was always very helpful if I needed help figuring out how to use or do something. Over all I'd say Dot Loop is a great value for electronically signing documents! Cons My least favorite thing with Dot Loop was I had trouble using it from a mobile device. I'd assume this was probably a me issue due to the prevalence of mobile usage. Review Source TJ Tricia J. Realtor Real Estate Used the software for: 1-2 years ### " real estate contract management in dotloop" April 9, 2025 5.0 I have used that loop for the last three years straight and it’s easy to maneuver through the system and find the documents that I need as well as set up for online signatures Pros Dotloop platform is very easy to use for creating contracts from existing documents and for online signatures & document storage Cons Dotloop does charge an annual fee but is provided through my brokerage complimentary to agents Switched from [Form Simplicity](https://www.capterra.com/p/172894/Form-Simplicity/) That was provided by my new brokerage, but I have previously used it approximately six years ago Review Source RC Russ C. Sales Manager Property Manager Real Estate Used the software for: 2+ years ### "Dotloop review" March 3, 2025 5.0 Overall been very please, almost never have issues Pros Easy to upload docs and set for initials and signatures Cons Some agents don't understand how it work or the fact that they can respond back to us using sent loop Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) SkySlope was a total mess to use, everyone hated it Review Source Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Signing made easy!" March 19, 2026 5.0 Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself! Pros I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions! Cons NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use! Review Source KG Karen G. Realtor Real Estate Used the software for: 2+ years ### "Real estate ease" May 26, 2025 5.0 I have been using that loop for eight years in my real estate business and it makes my workflow that much easier Pros It’s ease-of-use is great on my end as a provider and on the other end for my clients. My clients find it very helpful and self-explanatory, even if they’re not tech savvy. Cons I don’t think there’s anything that I don’t like. It’s all very easy to use and very well organized. Review Source DB Danielle B. Null Financial Services Used the software for: Less than 6 months ### "Awesome way to share and sign documents! " June 23, 2026 5.0 Its a really great program if you have many documents needing many signatures. You can assign signature slots to different people and it skips to next one each time you sign! Pros It made signing documents super easy! You can share with multiple people and each person can easily sign their part! Cons Once you have signed everything, it doesn't give you an option to review first before sending the document back Review Source DC Deborah C. SALES AGENT Real Estate Used the software for: 6-12 months ### "SIMPLEST FOR DOCUMENT MANAGEMENT AND ESIGN" April 16, 2024 5.0 As a new agent I was forced to use dotloop provided by my brokerage. I felt it was burdensome and was never able to adapt. I used the form simplicity program in mls. It has become quite costly, so I decided to give dotloop another chance. Now 9 years later, I have rediscovered this product and am so pleased with the ease of preparing documents, signing and sharing the documents. BEST OF ALL accessing dotloop from my smartphone, which enables me to immediately address issues or last minute details. Pros I love how easy it is to prepare, share and sign all the necessary documents for my sales transactions from my laptop or my smartphone Cons I deal with a lot of elderly sellers who only have one email address. This is a challenge since dotloop requires a separate email for each signor. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I DIDN'T USE ANY OF THOSE PRODUCTS BUT YOUR SURVEY REQUIRED I MAKE A CHOICE FROM THE LIST. I used Form Simplicity from the Stellar MLS Cost and aggravation. (ie, issues with accessibility, periods of downtime, not very user friendly) Review Source JL Julia L. Real Estate Transaction Coordinator Real Estate Used the software for: 2+ years ### "DotLoop is My Go To! " February 5, 2022 5.0 Overall, it is my preferred platform! Pros DotLoop has it all! You can do everything you need to in one system and it is so convenient! Signature platform, transaction management - it is great! Cons Sometimes the signature fields and templates can be a little clunky, but with practice you get the hang of it and it is not a large inconvenience. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop It is the most user friendly platform that works! Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) My office wanted a compliance/review feature for more transaction management rather than just a signature platform. Review Source TL Tyler L. Realtor Real Estate Used the software for: 1-2 years ### "Streamlined Real Estate Transactions" November 25, 2024 5.0 My experience with DotLoop has been largely positive, as it streamlines real estate transactions with its intuitive interface, digital signatures, and real-time updates. While it occasionally has glitches or a slight learning curve for some clients, it’s a valuable tool for simplifying workflows and keeping everything organized in one place. Pros What I like most about DotLoop is how it simplifies real estate transactions by keeping everything organized in one place. Its intuitive interface, real-time updates, and digital signatures save time and make the process seamless for everyone involved. Cons What I like least about DotLoop is that it occasionally has glitches, like slow loading times or syncing issues, which can be frustrating during time-sensitive transactions. Additionally, some clients find it a bit overwhelming at first, especially if they’re not familiar with digital platforms. Review Source JJ Julie J. Real Estate Assiciate Broker Real Estate Used the software for: 2+ years ### "Dotloop review" December 13, 2024 5.0 Generally good except for the two above comments. It would be Ho.loop to disassociate with Showing Time . Everyone I know is complaining about it. Pros The ease of creating & maintaining documents Cons The two things that I find awful about that loop our won the integration of Showing Time , which makes it extremely difficult to get into many times and the other issue is the display and the way it behaves when you are on an iPad. This is 2024 and it should work well with Apple products But doesn’t seem to. I do not have a PC or laptop. I only use an iPad and an iPhone, and they should make it easier to use with those products. Review Source CL Cynthia L. Realtor Real Estate Used the software for: 2+ years ### "Easy to work with" October 30, 2024 5.0 All in all its very good. Dotloop is a way to store all information from a transaction and can be reviewed anytime. Client signatures are very easy to obtain. Also, the tracking history is very beneficial . Pros Ease of operation and getting clients to sign is seemless. Cons Currently I DO NOT like having to enter my email address EVERYTIME I log in! That is super annoying! All Realtors that I have talked to feel the same. Review Source KS Karla S. Realtor property manager Real Estate Used the software for: 2+ years ### "Dotloop for Realtors/Property managers" October 22, 2024 5.0 I love it, its user friendly and I am used to it now so I can use it fast and get the job done. Pros It is very easy to use, I like how you can go back and fix a document signature line before sending it out and you dont have to start all the way from the beginning like other sites. Cons Maybe they can incorporate a section that remembers your most common documents and theyre signature spots. even if it is a document i am uploading myslef vs a template already provided. Review Source VR Verified Reviewer Co-Owner Real Estate Used the software for: 2+ years ### "Great System, Don't love the company" July 24, 2023 4.0 Pros Dotloop has a great system, we used it mostly in our real estate transactions for digital signature, transaction management and general real estate use. Cons The worst part of dotloop is they have been bought by Zillow and now shares the data with them. As an agent, we put lots of personal data into this system during a transaction. We have never had a client that is ok with us sharing this data to other companies, much less a competitor in our industry. Review Source CW Candee W. Broker - Owner Real Estate Used the software for: 2+ years ### "Powerful Platform" October 8, 2021 5.0 I use dotloop as a single source for all of my document and file management and retention needs. The latest and greatest Forms, Contracts, Disclosures from my real estate associations always seem to be present. I love that I can even map interactive fields to my own internal/brokerage specific forms--fields that autofill based on the info used to create a loop. I have even created some forms that will do the math for me. Pros Simple to use, highly customizable, very flexible yet consistent. Cons The mobile app leaves a little to be desired--I get that maybe it can't be as robust as the desktop platform, but it is a little bit difficult to navigate, especially when trying to download/export a document to a device to be distributed via an email account. Sometimes it can be challenging to locate older, but still active, files. Reason for choosing dotloop Transaction Desk is offered through many MLS's as a "benefit" of membership. However, the platform seems disjointed and difficult to navigate and organize. Dotloop just seems more "logical" Review Source MV Mike V. Realtor Real Estate Used the software for: 2+ years ### "Lovin Dotloop" August 14, 2024 5.0 I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did. Pros The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all. Cons I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain. Review Source NJ Nicole J. Real Estate Agent Real Estate Used the software for: 2+ years ### "Dotloop Daily User " April 26, 2023 5.0 Simple to use for most people, like anything i get the odd phone call from frustrated clients but I can usually walk them through it with ease. Pros Easily manages my files. User friendly. Cons That a secondary signature can not be used with the same address, I would with a lot of elderly people who share one email address therefore I have to pay $300 a year for DocuSign additionally Review Source JF Jennifer F. Real Estate Agent Real Estate Used the software for: 2+ years ### "DotLoop Simplifies Real Estate Transactions" July 15, 2021 5.0 During the Pandemic in particular, DotLoop was a great tool. It allowed me to continue to serve my clients without putting anyone at risk. Pros DotLoop makes regular transactions incredibly simple. Once a template is created, it's easy to plug in the information needed or take advantage of the autofill feature. The best part is the ease of sharing. With one click, I can send documents to all parties at once, even if they require different levels of access. I also like the digital record of my transactions. I don't need to store files on my hard drive; I can access them through DotLoop at any time. Cons Unfortunately, setting up a template can be quite complicated and tedious. Particularly in regard to real estate contracts, there is often limited space for text and signatures. DotLoop doesn't let fields 'overlap' and it appears as though each field has a big bubble! Sometimes, I am unable to place a field due to 'overlapping' despite no fields being in proximity. It's quite frustrating as the documents were all created my lawyers and not something that can be easily changed. Review Source ML Martine L. Realtor Real Estate Used the software for: 2+ years ### "Use it everday" October 9, 2020 4.0 I have found dotloop pretty easy to use. I appreciate having templates at my fingertips and that I can create folders within each file to keep documents sets separated and me, better organized. Pros Dotloop has made this realtors life a little easier in being able to access all the templates I need for my mls system. Every form I could need is readily available and for the most part, my clients have found it easy to navigate. Cons Titles on templates - I would like it if the title popped out as I scrolled over them. Sometimes the only way I can find a specific addendum that I don't regularly use is by adding it to my file so I can see the full name of the document (and then archiving the unused documents afterwards). Also, on some documents the signing portion is automatically filled in and I don't want it to be (the Radon response is automatically set up so the client can sign every line, this has caused problems if I miss removing one - I don't know if this is something that's been set up by my mls or dotloop has done automatically though). Review Source Response from Zillow October 14, 2020 Hi Martine, thanks for taking the time to share your detailed feedback on dotloop, especially the area where you'd like to see improvement around titles on templates and the signing portion. I'll relay your feedback to our product team. Thanks again! Nick Wright Customer Marketing Manager VR Verified Reviewer Transaction Coordinator Real Estate Used the software for: 2+ years ### "Dotloop saves so much time and money" September 2, 2018 5.0 Dotloop has saved us so much time and money, and I could not imagine ever having to go back to getting signatures the old fashioned way. In addition, both myself and my boss can access documents from anywhere we have an internet connection, so it has kind of acted as a cloud server for us as well. Overall, I really love this software, it has made my job so much easier. Pros I work as a transaction coordinator for a real estate agent, and Dotloop has revolutionized the way we do business. The best feature of this software is the ability to digitally sign paperwork, which saves us so much time and money. Many times, we go back and forth negotiating a contract, and we need initials and signatures each time we make a change. Rather than having to physically meet up with clients, we are able to acquire signatures quickly and easily via email. Cons Sharing a loop can be confusing. I rarely share my loops with other agents for fear of them having access to and changing things they shouldn't and vice versa. Review Source SM Stephanie M. Owner Real Estate Used the software for: 1-2 years ### "Great and affordable. " August 10, 2024 4.0 Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents. Pros Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable. Cons I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint. Review Source YS Yola S. Concierge Manager Real Estate Used the software for: 2+ years ### "Couldn't do my job without DotLoop, it rocks!!" May 23, 2023 5.0 I love Dotloop, I have used for over 15 years and will continue in my career! Pros I love the ease in which clients can sign and how easy it is to organize my clients and transactions. Cons Nothing. This is the best electronic signature platform out there. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.