# Marketman Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Marketman the right Inventory Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews

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Marketman

4.7 (112)

[View alternatives](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Marketman

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

DE

Dhinesh E

Kitchen managerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years.

“Cloud‑based access and reporting that make it easier to manage multiple locations and view performance.“

December 15, 2025

JD

Jon D

OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Instead, they dragged things out with useless back-and-forth emails, hoops to jump through, and more pointless invitations to talk about features I’ve already used and decided weren’t worth it.“

June 6, 2025

DE

Dhinesh E

Kitchen managerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years.

“The main trade‑off is the initial learning curve and setup time, but the long‑term benefits in control and profitability can be substantial.“

December 15, 2025

JD

Jon D

OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“You are not incurring costs to support me during the "notice period" — you’re just trying to trap customers into paying longer than they want to.“

June 6, 2025

JD

Jon D

OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“There are a lot of companies that do similar - integration is probably the most useful thing so make sure they integrate. If not I wouldn't consider them.“

June 6, 2025

JD

Jon D

OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“We used it for several years, despite the fact that it was never integrated with our POS system — which made it clunky and inefficient compared to competitors.“

June 6, 2025

NJ

Natalie J

Business RelationsFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months.

“I know the potential it has to make inventory management easy.“

May 11, 2025

JD

Jon D

OwnerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Frustrating - for no reason, especially when trying to cancel.“

June 6, 2025

## Showing most helpful reviews

Showing 1-25 of 112 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dan C.  
HR  
Restaurants  
Used the software for: 6-12 months

### "Ease of Use"

April 20, 2022

5.0

Pros

Very intuitive. it does not require a lot of training to use for the managers.

Cons

We haven't had any negative issues or problems.

Review Source

FC

Frank C.  
Chief Operating Officer  
Food & Beverages  
Used the software for: 2+ years

### "Marketman helps drive efficiencies"

November 23, 2020

5.0

Marketman is a great business partner and provides the best customer service. Attentive to the needs of our business. Great software that drove efficiency across multiple lawyers of the business, from inventory control, recipe costing and accounts payable.

Pros

The software is great on mobile platform. Invoice scanning with line item receiving is huge for us.

Cons

Wish it had the ability to calculate nutritional values for our recipes.

Switched from

[Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)

Marketman offered more for for less money and enabled us to change other systems.

Review Source

NJ

Natalie J.  
Business Relations  
Food & Beverages  
Used the software for: Less than 6 months

### "Need a lot of support to get this running, but very good potential. "

May 11, 2025

2.0

Pros

I know the potential it has to make inventory management easy.

Cons

I find it really difficult to implement, especially getting it started.

Review Source

SW

Stanley W.  
Executive Assistant  
Food & Beverages  
Used the software for: Less than 6 months

### "New technology that will help save so much time"

June 6, 2022

4.0

The onboarding support was superb!

Pros

Marketman has so much potential as we continue to use it and their system continues to learn.

Cons

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[xtraCHEF](https://www.capterra.com/p/165935/xtraCHEF/)

Reason for choosing Marketman

The most support and flexibility for our business model

Review Source

BK

Brandon K.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Wow! Saves me a ton of time!"

December 3, 2020

5.0

Pros

Automated invoice capturing, automated inventory price updates, vendor integrations, shelf to sheet order guides and inventoring, restaurant essential reporting features, Quickbooks integration, customer service is excellent.

Cons

It takes awhile to set up, but all software in this category does.

Reason for choosing Marketman

Automated invoice capturing.

Review Source

Gede S.  
Assistant Restaurant & Bar Manager  
Food & Beverages  
Used the software for: 2+ years

### "Totally great inventory software!"

November 19, 2020

5.0

Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.

Pros

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Cons

Everything is perfect as what i need to running my company that i manage.

Review Source

Henry H.  
Operations Manager  
Hospitality  
Used the software for: Less than 6 months

### "Works Exactly As Advertised + Plus Excellent Support"

April 12, 2023

5.0

Pros

MarketMan can seem complex to begin with, but after a well organised and extensive onboarding process with Asaf and others we quickly found ourselves being able to utilise the system effectively and started making real world business decisions

Cons

A fairly steep learning curve to begin with

Review Source

Gerard E.  
Owner/Director  
  
Used the software for: 6-12 months

### "Efficient cost control for the Entrepreneur"

April 17, 2018

5.0

Pros

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

Cons

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Review Source

Ken W.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Although overall MarketMan has helped our business it has also been disappointing in its failures."

April 18, 2018

4.0

It has helped us reduce our cost of sale across both food & beverage and make our business more profitable. It allows us to monitor stock levels daily.

Pros

The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).

Cons

The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.

Review Source

Juan Pablo S.  
CEO  
  
Used the software for: 6-12 months

### "It solved the problems I was having with stock control"

April 17, 2018

5.0

Stock and recipe control

Pros

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

Cons

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

Review Source

JI

John I.  
Regional Executive Chef  
Hospitality  
Used the software for: 1-2 years

### "The last SaaS you will ever need, Market Man does it all!"

April 5, 2022

5.0

Extremely satisfied with Market Man. Through this software we can have complete control and overview on our day to day operations. When utilized fully, you will have a transparent view of your COGS, Waste, Inventory Levels, Low Inventory Level Reminder Alerts, Batch Recipe Costing, Plate Costing, Sales, Purchase Log.

Pros

Dashboard gives you a great overview of every financial aspect of your business. Has a controller, you will have real-time data to allow you to make sound financial decisions, What I appreciate the most is how fast and easy it is to navigate from portal to portal and your work will always get saved, as the system will prompt you the save before exiting. When inputting Invoices using the manual option, it is extremely user-friendly to audit Inventory Items, Update Prices, Issue Credits and upload scanned Invoices.

Cons

I think the one thing that is missing from Market Man is the ability to make payments directly from Market Man. Having ACH or other payment methods built into Market Man's SaaS would be ideal for operators.

Review Source

LH

Lottie H.  
Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "Great software to take your business to the next level"

March 8, 2022

4.0

Overall MarketMan has massively benefited out business and made recipe building, GP management and waste control much easier. Ordering from the central kitchen is now really easy for each site.

Pros

Easy of ordering from a central kitchen, recipe building and invoice processing

Cons

Waste management isn't perfect when integrated with Lightspeed (product list)

Review Source

FR

Fatture R.  
Digital Marketer  
Food & Beverages  
Used the software for: 1-2 years

### "Useful Approach for Marketing "

April 17, 2024

5.0

Pros

Marketman is aggressive and controlled in making the right marketing measures.

Cons

Marketman is authentic in making strategic marketing measures.

Review Source

MV

Michael V.  
Food Services Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Marketman"

October 27, 2023

5.0

Pros

I like all the ways you can look at your inventory.

Cons

It takes some time to get used to how some parts work.

Review Source

SL

Sebastian L.  
Bookkeeper  
Food & Beverages  
Used the software for: 6-12 months

### "Fantastic Software for Restaurant Management, Top Notch Customer Service Team"

March 2, 2023

4.0

Pros

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

Cons

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Review Source

BO

Bryan O.  
Corporate Chef  
Food & Beverages  
Used the software for: 2+ years

### "Daily User Review"

October 3, 2022

5.0

Pros

Ease of use and automatic invoicing with updated pricing.

Cons

Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

Review Source

BD

Bartho D.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Ordering Par Level"

November 23, 2020

5.0

Good, would like to to integrate with Sage better and the interactive PAR levels as discussed previously. The different stock UOM for the same product makes it pretty difficult to keep control and count.

Pros

Online capabilities. The system is great to set top and the stock control is really impressive

Cons

The PAR levels should be interactive and look at the usage trend to order a 7day, 10 day or 14 day stock holding. We either over order or under order as seasons change.

Alternatives considered

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Review Source

MP

Matthew P.  
Director of Training  
Restaurants  
Used the software for: 6-12 months

### "User of Marketman "

November 23, 2020

4.0

Good experience!

Pros

As administrator is was an easy and intuitive to set up for a multi-unit chain. Being able to obtaining accurate actual to theoretical costs by building out our menu recipes was not very difficult. Really like the invoicing scanning feature and having the ability to have images of the invoices stores with the reconciled invoices. The systems mobile application is easy to use and convenient for the operators.

Cons

As we are a chain enterprise we use a multi-warehouse system with our main Distributor, US Foods. Setting up multi-distribution points with in the system took some additional time and effort.

Review Source

TH

Tracy H.  
General Support  
Hospitality  
Used the software for: 1-2 years

### " Great software program"

February 6, 2022

5.0

Pros

How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out

Cons

not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating

Review Source

RG

Ray G.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "The new scanning inventory system is amazing. Saves hours of time "

April 18, 2018

5.0

Inventory control and menu management is key to our business and this software has created a key asset to our company

Pros

Inventory , based on orders make it easy to find issues with personnel stealing product. By having a system to scan invoices makes it much easier to keep inventory control

Cons

I can't find an issue with the system currently . that is because when I have a request it is usually filled

Review Source

RG

Ross G.  
Operations Director  
Hospitality  
Used the software for: 6-12 months

### "Very happy with the system "

October 10, 2022

5.0

Very good when kept up to date

Pros

Great support when needed during set up and on hoing

Cons

Building dish specs can be long winded and

Reason for choosing Marketman

Price

Review Source

DF

David F.  
Assistant Kitchen Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Marketman is a must for any business"

April 8, 2022

5.0

Pros

The overall platform is great. I love that I dont have to use several different softwares, to manage my ordering, inventory, reports, etc. Ease of use is exceptional.

Cons

I wish the mobile app was a little more developed and I wish I could see my order fulfilment list through the app.

Review Source

RJ

Robert J.  
Consultant  
Food & Beverages  
Used the software for: Less than 6 months

### "Can't live without it."

June 19, 2022

5.0

Very positive. I highly recommend, especially smaller venues. Even if you're not tech savvy, you can use this software.

Pros

Marketman is a full inventory management system that integrates well with our point of sale, Touch Bistro. The support team has been very helpful and respond quickly.

Cons

Like any powerful software, there is a set up and learning curve. Fortunately Marketman does much of this work for you.

Reason for choosing Marketman

Seems like the most bang for the buck.

Review Source

VZ

Vladimir Z.  
Controller  
Food & Beverages  
Used the software for: 2+ years

### "MarketMan "

December 4, 2020

5.0

Pros

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

Cons

The UI sometimes lag in a mobile device.

Review Source

UJ

Usman J.  
Finance Manager  
Hospitality  
Used the software for: Less than 6 months

### "A Game Chamger "

August 22, 2022

5.0

Pros

The ease of adding new products to the bulk, System is very easy to use so much so that our team at the restaurant go the hang of it within 15 mins overview

Cons

We're a few weeks into using the system but I haven't seen anything that I'd class as a con yet.

Review Source

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