# Connection Card Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Connection Card the right Membership Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137196/Connection-Card/reviews --- Connection Card 4.5 (12) [View alternatives](https://www.capterra.com/p/137196/Connection-Card/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Connection Card Ease of use 4.3 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Michael S. Treasurer Civic & Social Organization Used the software for: 2+ years ### "Amazing suite for church management. " April 30, 2024 5.0 Great response time to any issues. Regularly adding features that I will use. Pros Love the breadth of features that has allowed us to reduce costs and improve communication. Use it for membership management, payroll, accounting, web management, online donations, department management, expense reimbursement, and reporting. Cons Need to keep an eye out for duplicate person accounts, but easy to merge the data. Reason for choosing Connection Card Amount of features at a great price and quick responses. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Was unable to tag split transactions for reporting. Review Source LC Lori C. Student Ministry Director Religious Institutions Used the software for: 6-12 months ### "Connection Card Pro " April 30, 2024 5.0 Excellent overall. The set up was easy the solution is very user friendly. Pros We have been most impressed by the staff. They are very responsive, helpful and eager to hear about our needs and suggestions. They have implemented several changes and improvements from our feedback. Cons I don't have many complaints, they have been able to fix, improve or add all features that we have had trouble with. If I had to pick something that is still sometimes a problem, the app sometimes crashes and you have to reopen it. The one thing that would make it a 100% complete system would be the music planning capabilities that Planning Center has with links to CCLI. Switched from [MinistryPlatform](https://www.capterra.com/p/110437/MinistryPlatform/)[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) Blackbaud CDMS was sold and wasn't a good fit for us. We looked deeply into roughly 10 different systems and found Connection Card Pro to be the best one especially for the cost. Review Source Response from Connection Card May 9, 2024 Thank you Lori for your feedback! We appreciate you taking the time to write this and appreciate your input! We absolutely would love to have a complete CCLI integration as well. Unfortunately, for over 8 years now, CCLI has shut their doors to any new integrations. We are continually hounding them for access to their API which other platforms were already using - as soon as they open this back up again, that'll be top priority on our list! :) LH Long H. Senior Pastor Religious Institutions Used the software for: 6-12 months ### "Lower Cost but Harder to Use" April 30, 2024 1.0 We seldom use it because it's challenging to operate. While this platform offers extensive customization similar to an IBM PC, it's not as user-friendly as an Apple product. Pros Lower price and ways to customize if there are training material available. Cons More difficult to use and lack of customer support to use it effectively. Reason for choosing Connection Card Lower Price for a small church is attractive. Review Source Response from Connection Card May 9, 2024 Thank you for your review Long. I'm sorry to hear about these issues. I know that our team worked quite extensively with you over a year ago to resolve some issues. All of your support requests and emails were answered in less than 2 hours. Some issues that you pointed out to us we fixed immediately. And we have not heard from you since. We have offered to provide free training sessions over Zoom on a number of occasions, and we have tons of easily accessible training videos and help documents, on our website and on YouTube. We certainly appreciate your feedback. We take all customer feedback seriously and we work hard to make sure that our platform is as easy to use as possible. AL Anton L. NEXT Initiative Strategy Leader Religious Institutions Used the software for: 2+ years ### "Fantastic Contact Management and Form/Application Design" April 30, 2024 5.0 Amazing. I highly recommend using it and working with them to find solutions to your needs. Pros Customer Service and Customization of platform to suit our needs and goals. Resolution to issues are timely and effective. Cons We're one of the first clients making requests for certain functions and so obviously we need to lead out to communicate the needs. It does not offer email communication and analytic services/features compared to other business where that is the primary offering Reason for choosing Connection Card 1\. Better Price Point 2. Ability to make customized requests. 3. Supporting a Canadian business 4. Supporting a business that gives attention to religious institutions and churches. Review Source JD Janelle D. Teacher and Board Member Performing Arts Used the software for: 6-12 months ### "Amazing ticket platform " April 30, 2024 5.0 Connection Card was a great platform to use for selling tickets to our shows. The way you can customize everything to make it work for you is amazing and the seating chat is VERY easy to setup and use! Pros I love how easy it is to use both as an administrator as well as for the people purchasing tickets for our shows. Cons I can’t really think of anything I didn’t like. Maybe just a few glitches here and there but they were always resolved VERY quickly! Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Easier to use and payments came in as they were processed. Review Source JM Jeremy M. Director of Operations Religious Institutions Used the software for: 2+ years ### "My Number One Recommendation for Church Management Software" May 1, 2024 5.0 Pros I've used about a dozen different church management software over the past decade. Not only is Connection Card one of the more affordable options, it's also the best user experience. That is compounded by the fact that the team behind it are quick to make adjustments to meet the needs of our ministry. Seriously--what other software lets you put items on the development pipeline and actually sees it through that quickly? Cons Honestly, anything that we struggled with was quickly adjusted and dealt with by the developers. Literally anything. Review Source Response from Connection Card May 9, 2024 Thank you for your kind words Jeremy! We certainly appreciate your feedback and we love working with you and your team! CE Curt E. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Great choice" April 30, 2024 4.0 Great team support to help transition over .. some of the implementation lacked easy steps but was likely user error (mine) .. some great training videos available and’s stellar support helped us through Pros Integration of all items into one platform at a reasonable cost! Cons Still trying to find a good outside facing calendar .. hopefully it’s in development Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Cost, integration, and ease of usability Review Source Response from Connection Card May 14, 2024 Thank you for the great feedback! And great news! We actually just released our public/external facing calendar a couple of weeks after you submitted this review! JS Jonathan S. Used the software for: 2+ years ### "Great tool for our church!" April 24, 2017 5.0 Our church has used Connection Card for a few years and it is a great tool. We're a small church with a small budget, but this service has so many useful features and is one of the few that we found which actually fits in our budget. Really love the options to choose how the check-in and attendance tracking works. Pros The attendance tracking, the plastic card check-in option, report generation. Always improving. Easy to use. Cons Occasionally there are a few bugs, but they're fixed pretty quickly once we contact customer support about them. Review Source Response from Connection Card January 19, 2019 Thanks for your review! We appreciate your business! RS Rachel S. Executive Administrator Religious Institutions Used the software for: 6-12 months ### "Great customer service" September 23, 2020 4.0 Pros The ability to be in touch with customer service and have them help with any questions quickly has been amazing. Cons We have some unique needs that don't fit well with almost every person management software out there...so having to work within the limitations is something we have to do no matter the program. The customer service that helps us adapt the software to our needs has mitigated this greatly. Review Source Response from Connection Card September 25, 2020 Thanks for the review! SL Shaun L. Pastor/Church Planter Religious Institutions Used the software for: Less than 6 months ### "So Far This Is Pretty Incredible!" August 26, 2019 5.0 While I'm still relatively new to this particular software, I've been a Pastor of a large church and another church plant before and I have to say that this is by far the best for the price and the ease of use and setup. So far I have really enjoyed this and can't wait to implement it to the entire church! Pros It's the ease of use that gets me as what I like most. It is extremely easy to navigate and add people either individually or as a group from a CSV file. So far I have loved how easy this is to use. Cons There have been only a couple of small changes that need to be made in profiles and editing, but I've already heard back immediately from customer support and they were great! Review Source Response from Connection Card October 14, 2020 Thanks for your review! TD Talayna D. Hub Support Staff Religious Institutions Used the software for: 6-12 months ### "Connection Card Review" January 13, 2023 5.0 easy. Pros Easy to use. Lots of great features. Keeps everything in one place. Cons No real cons... I am the problem when it comes to tech, not the software itself. Review Source MM Melinda M. Office Administrator Civic & Social Organization Used the software for: Less than 6 months ### "Connection Card Review" September 22, 2020 5.0 Pros Easy to use, great organizational tool, lots of features, great customer service and help with any questions Cons No cons, I really like this program and it's great Reason for choosing Connection Card Looked like the best deal and best program for what we need Review Source Response from Connection Card October 14, 2020 Thanks for your review! 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