# Discovered Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Discovered the right Pre-employment Testing solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139913/The-Hire-Talent/reviews --- Discovered 4.6 (126) [View alternatives](https://www.capterra.com/p/139913/Discovered/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Discovered Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews TG Tammy G Firm AdministratorAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “We've since changed our hiring priorities but they were always willing to help with anything we requested.“ November 17, 2025 TG Tammy G Firm AdministratorAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “Collaboration with co-workers was not intuitive.“ November 17, 2025 SL Sherry L HR ManagerFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “He was able to quickly give us a bottom-line cost to our small business, without the high-pressure sales tactics.“ October 4, 2024 DG Dominique G Senior Consultant Human Resources, 2 - 10 employeesUsed the software for: I used a free trial. “its not as user friendly as others I have used.“ July 3, 2023 TG Tammy G Firm AdministratorAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “Good variety of pre and post employment tests.“ November 17, 2025 KM Kyle M Division RecruiterRenewables & Environment, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “What has hindered me is my company's inability to integrate the scheduling and e-mail system to make things run smooth and efficiently the way it's supposed to.“ February 11, 2022 RL Rashida L OwnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “Now that it includes DiSC assessments, it makes it even more worthwhile to have this service.“ January 2, 2025 CS Corrie S HR ManagerMedical Devices, 11 - 50 employeesUsed the software for: 1-2 years. “This is not possible now and I have to unarchive a job to find the candidate. “ October 10, 2022 ## Showing most helpful reviews Showing 1-25 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rick O. Founder \\ GM Consumer Services Used the software for: 2+ years ### "The Hire Talent is part of our hiring process. Their % chance of success predictor is consistent." March 28, 2018 5.0 We use their software assessments to assist in hiring decisions. We have learned the hard way when we don't follow our benchmarks it can come back to haunt us. Pros It helps us make solid hiring decisions. We have a minimum benchmark score for applicants. We can also consider areas of importance such as attention to detail, and whether the applicant is more suited to a customer facing role or a technical role. Cons There is a learning curve, but the support is always there to help interpret the results. I do highly recommend. Review Source Response from Discovered April 3, 2018 Rick, So glad to hear you've found the tools so useful in helping you make better hires over the years. Thank you for the wonderful review! VR Verified Reviewer National Account Manager Used the software for: 1-2 years ### "A very powerful hiring tool that suits our business & mission perfectly. " July 2, 2018 5.0 Pros It becomes very clear that The Hire Talent has some incredibly powerful features, right away. The results have become increasingly accurate & we're able to accommodate to our candidates better than ever before. Cons We knew The Hire Talent was right for us but we were initially concerned with the cost & customer support. Well, we're glad we reached out because we learned it's very affordable & customer service is phenomenal. Review Source Response from Discovered July 5, 2018 Thank you so much for your amazing review of our service and product! We appreciate you taking the time to leave us a review. DG Dominique G. Senior Consultant Human Resources Used the software for: I used a free trial ### "Trying it out" July 3, 2023 3.0 good support but the purchase of lumpsum of credit does not appeal to me and I find the dashboard confusing Pros the ability to compare other roles and skills for candidates Cons its not as user friendly as others I have used. The interface is a bit confusing to find the candidate Review Source Samuel B. Director Of Engineering Mining & Metals Used the software for: 1-2 years ### "A Great Service " November 30, 2018 5.0 My experience has been outstanding. In every aspect, I am provided with good service. If I have a question, it is answered promptly and thoroughly. I feel as though I have a ready consultant on my shoulder ready to assist and discuss with me any difficult choices that result from the results of the testing. They have this area nailed, and I am very satisfied and content with the system. Pros I like the ability to screed in the right person for the job I like the ease of use I like the customer service Cons No Cons to report. I really like the value that I get from using all aspects of this service. Review Source Response from Discovered December 3, 2018 Hi Sam, Thanks so much for your wonderful review. We strive to check all these boxes for our clients, so it's really nice to hear that you've been happy with the product and our services since becoming a customer :) Roger J. Entrepreneur & Investor Used the software for: 2+ years ### "Best recruiting firm hands down! " March 30, 2018 5.0 Pros Extremely thorough team that takes there time to learn about your company and your needs. The interview and screening process is meticulous and the testing results they provide truly help you decide on the best candidates. I HIGHLY recommend this firm! Cons No Cons.. they are amazing and the price is very fair. We've tried alot of firms and this crew is by far the best. Review Source Response from Discovered April 3, 2018 Thanks for the 5-star review, Roger! Working with you guys has been pretty great too! LM Lisa M. Office Manager Used the software for: 2+ years ### "The software helps us to determine whom to hire and not to hire." November 16, 2017 5.0 Pros Able to evaluate a person before hiring them. The software has really helped us. We are able to review in a group and get everyone's opinion. Cons Maybe not making the assessments so long to take, make them a little shorter in time. Other then this there is no cons with the software. Review Source Response from Discovered April 3, 2018 Lisa, thank you for your 5-star review! We're glad to hear that the assessments have been helpful in your hiring process. Gregory R. President/Owner Used the software for: Less than 6 months ### "The hire talent is an excellent resource and tool to assess potential new hires." February 7, 2018 4.0 I got a better sense of the person I may be hiring. Pros I like the ease of use of the software and the quick and easy set up they help you take care of. I like the quick turnaround times after that new potential hire takes assessment tests. I like the fact that you can talk to staff to get more input on the results of the tests. The entire staff at new hire talent is awesome to work with. Cons The only thing I do not like about the software, is that it's not a bulletproof way to hire or not hire an employee. You have to use it as a tool and utilize all information gathered and then make your decision. Review Source Greg S. General Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "I have found great employees through this testing. They don't always score well on the test." November 28, 2017 4.0 the ability to objectively test candidates across a spectrum that is hard to view objectively. Pros I like the breakdown of the candidate's qualities and characteristics. I like how I can get additional feedback and guidance from "The Hire Talent" Staff. Cons I don't like the price per test, as I would like to send it to candidates earlier in the interview process but the cost of each test keeps me from doing so. Review Source Clint L. Founder Automotive Used the software for: Less than 6 months ### "Very professional company with innovative ideas." April 19, 2018 5.0 Pros Very easy to use and effective. The Hire Talent has obviously spent 1000 of hours in research and development. Cons That I didn't discover it sooner. There aren't any cons in my opinion, this is an amazingly easy solution. Review Source Nathaniel T. Director of Information Technology Systems Higher Education Used the software for: Less than 6 months ### "Simple to use measurement tool" September 4, 2018 4.0 Pros Easy to setup and use for both administrators and candidates. Cons Communication from Hire Talent was a little too much for me, but I get why. They want to make sure that you succeed with their product. Review Source DH Deborah H. Operations Administrator Real Estate Used the software for: 1-2 years ### "New Recruiting " October 10, 2024 5.0 Great, This is our second year and I have enjoyed working with HT, its great that they always are ready to support Pros \[sensitive content hidden\] is very knowledgeable and easy to work with, with solid ideas for me. Cons I can not think of anything that I don't like Review Source VAN Vicky Apinya N. Director of Human Resources and Compliance Cosmetics Used the software for: 2+ years ### "Products/Customer service " September 8, 2023 5.0 Pros User friendly platform. Great customer service. I have had the opportunity to work with \[sensitive content hidden\] and Aaron, they are very knowledgeable and professional. I recently had ZOOM meeting with \[sensitive content hidden\] who gave me few tips on how use The Hire Talent platform more efficiently. You have a great team! Cons N/A I cannot think of anything as of yet. Review Source AK Alexandria K. HR Law Practice Used the software for: 2+ years ### "Excellent Quality with Accurate Results" January 17, 2022 5.0 Amazing. Every person I have reached out to replies quickly and provides solutions. Pros The assessments I use give me a realistic view of my candidate and what they can bring to the role I am hiring for. It also helps me see if they would be a better fit for a different role based on their results. Cons I have yet to find an issue with the software. Reason for choosing Discovered They didn't offer real-world experiences like I needed. Review Source JM Jared M. General Manager Construction Used the software for: Less than 6 months ### "Great team and software AND a great value!" June 2, 2023 5.0 Pros The team walked (and still is walking) us through every step of the way, super helpful and knowledgeable and brought up many items to consider that we hadn't thought of in over 30 years of being in business! Cons I haven't found anything to not like yet, we're still fairly early in the process but so far its been a fantastic experience for me and my team. Review Source AC Alyxandria C. Marketing & Administrative Coordinator Real Estate Used the software for: 6-12 months ### "Review" March 1, 2023 5.0 Great! Pros \[sensitive content hidden\] being our right-hand man. Always there for anything we need. Cons Wish there were more tiers in terms of stages. Review Source Response from Discovered March 15, 2023 Thanks, Alyx! I just wanted to clarify what you meant as far as more tiers/stages? I'll make a note of it if it's something we can add to the development cycle! KM Kyle M. Division Recruiter Renewables & Environment Used the software for: Less than 6 months ### "The Potential Is Phenomenal | The Path Is Not Paved In Gold" February 11, 2022 4.0 Overall, you guys are the way of the future and I'm honored to be in the beginning stages of your growth and success. It's a learning curve for sure, but I love to learn and I know this software and portal is going to reap great benefits for our company. Pros So far, the customer support has been great. \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT} have responded quickly to every email and have provided me with top notch serve. I like the potential of what this software will bring to our company. However, the initial steps and amount of time to fine tune each step, template, status.... is a bit daunting. I'm sure when everything is situated and the foundation is set this software will be above everything else on the market. Cons What has hindered me is my company's inability to integrate the scheduling and e-mail system to make things run smooth and efficiently the way it's supposed to. I've found some work arounds however I'm not able to get the full value of your service. Review Source Response from Discovered February 16, 2022 Hey Kyle, Thank you for the feedback. We're working diligently to fine-tune the balance of automation and customization with things like statuses. For a larger company like yourself it's definitely extra work to customize all of that. Thankfully we're implementing solutions for this. Also let's look at that integration issue together as that is solvable. Take care! CK Colleen K. HR Manager Human Resources Used the software for: 2+ years ### "Good Assessment Software " September 17, 2021 5.0 I really like the options for the assessments and how they can be customized. The customer service is also excellent! Pros I like that it can be customized and the formats can be changed depending on the specific role we want to create an assessment for. Cons Some of the scoring for the personality assessments, I think they arent as accurate and seem to be a bit cut and dry. Review Source Response from Discovered September 27, 2021 Thank you for the review! We always appreciate feedback that we can use to improve our standards and your experience. If you're unsure about assessment results feel free to reach out and we can go over any of your candidates! AO Annette O. HR Specialist Human Resources Used the software for: 2+ years ### "Great product and people " August 15, 2023 5.0 great customer service Pros easy to use and send assessments. If we have questions we can always reach out and their people are quick to respond. Cons Not sure, it has been great to use over the years. Review Source AH Anna H. Speech Therapist, Marketing Director, Hiring Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing Value " September 24, 2021 5.0 Using this software has helped our team hire more consistently and higher quality people. It has also helped us to feel more confident in our choices. Pros Easy to use, easy to send, quick results and their staff responds to emails incredibly fast. Cons It took a little bit of time for me to be able to independently interpret the results. Thankfully the staff is super helpful with phone calls and reviewing results. Reason for choosing Discovered The online administration, speed of the results, and positive feedback from another company we know who uses The Hire Talent. Review Source CP Caroline P. HR Manager Human Resources Used the software for: 2+ years ### "HR Manager" January 17, 2023 5.0 Very easy to navigate. Pros Our company likes the the assessment test and results. Cons So far there is nothing that I do not like. Reason for choosing Discovered We were already using the software before I came onboard. Review Source Response from Discovered January 25, 2023 Hey Caroline, Thanks so much for your review & the feedback! We're always trying to improve the user experience so we're glad you've had a good one! SM Steven M. president Construction Used the software for: 2+ years ### "3 year user review" April 15, 2021 5.0 Pros My recruiting service Dream Business Coaching recommended to me. Cons The reports do need some interpretation and I rely on my recruiter for that. Review Source TK Timothy K. CEO Accounting Used the software for: Less than 6 months ### "Product and support are excellent" December 5, 2022 5.0 It was better than expected Pros \[SENSITIVE CONTENT\] was excellent in responsiveness and knowledge Cons It seemed a little clunky, but \[SENSITIVE CONTENT\] was more than able to help work through that Review Source BB Brandon B. East Coast Sales Manager Retail Used the software for: 6-12 months ### "Great tools for great results" August 30, 2018 5.0 Pros This really helps when evaluating candidates . In the past I was flying blindly when it came to recruitment. Without any incite it is very hard to create unique questions to dig more into someone's experience and unique skillsets. These tools really helped me prepare for interviews and get to know candidates better Cons It takes a little time and practice to get it all down but it is well worth it Review Source DH Danielle H. HR Generalist Government Administration Used the software for: Less than 6 months ### "Great Value for the Price" June 19, 2020 4.0 The Hire Talent assessment tools have helped us to determine the skill levels of our clerical/administrative candidates. It helps us to determine if their skills are where we need them to be before hiring them, which saves us time and cost in training those whose skill level may not be as strong as presented. The minimal cost for the assessment is nothing compared to the cost of hiring someone only to find out they are not as proficient as you had been lead to believe. Pros The customer service is very responsive and helpful. They helped us to find just the right pre-employment screening tools that we needed for our situation. The implementation was extremely fast and easy, and the price is perfect for an organization on a tight budget like we are. Cons I would like it if there was a link where I could see our billing information online. Additionally, I have noticed that some of the items being screened for could be up to the users interpretation. For example, in the proofreading assessment they are looking for some things to be capitalized that in some circumstances might not be. One specific example is that the words "call center" could be a specific location name needing to be capitalized or just a general place that do not. Because of this, I review each specific question missed when reviewing a candidate's results. Review Source MJ Mandi J. COO Health, Wellness and Fitness Used the software for: 6-12 months ### "Feedback" September 14, 2021 5.0 It's been better than expected, and the team is always helpful. Pros It helps evaluate what type of hire we can expect. Cons Sometimes the navigation can be a little confusing. Review Source Similar Products Featured ## Related categories [Reference Check](https://www.capterra.com/reference-check-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Recruiting](https://www.capterra.com/recruiting-software/)