# Staffbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Staffbase the right Team Communication solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews

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Staffbase

4.7 (79)

[View alternatives](https://www.capterra.com/p/141371/Eyo-EmployeeApp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Reviews of Staffbase

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

CK

Claudia K

Head of Marketing & CommunicationTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Staffbase supported us in finding a solution to integrate the schedules for our driving personnel (data source SAP).“

July 25, 2021

Daniel K

VolontärMotion Pictures and Film, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls“

July 28, 2021

SS

Steffen S

Leiter Marketing / KommunikationOil & Energy, 201 - 500 employeesUsed the software for: More than 2 years.

“The built-in media center makes it possible to crop and edit images without even loading photoshop on your pc.“

May 7, 2020

KP

Kari P

Comms & Marketing ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“You can't search for news channels (big basic problem!). “

September 30, 2021

AW

Anja W

Referent Digitale Interne KommunikationInternational Trade and Development, 10,001+ employeesUsed the software for: More than 2 years.

“On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication.“

July 20, 2020

MG

Michelle G

Referentin MitarbeiterkommunikationInsurance, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“the thing I like least is that you can't make proper evaluations of articles for example“

March 23, 2021

SH

Sebastian H

Lead Digital Experience ManagerChemicals, 10,001+ employeesUsed the software for: More than 2 years.

“During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe.“

April 30, 2020

## Showing most helpful reviews

Showing 1-25 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jessica C. D.  
  
  
Used the software for: 1-2 years

### "Communication Management as its best"

April 9, 2016

5.0

Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution.

Pros

\- customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news

Cons

None - except from negligible bugs which get eliminated within a few days

Review Source

TS

Thorsten S.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "Software the way you want it"

April 9, 2020

5.0

In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly. Individual questions and the few technical stumbling blocks were dealt with promptly and always resolved. This is how customer service should work today ...

Pros

Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms).

Cons

It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool.

Reason for choosing Staffbase

see above...

Review Source

Response from Staffbase

April 14, 2020

Hello Thorsten, Thank you so much for taking the time to review Staffbase. We really appreciate your fantastic feedback and are glad that you've had so much success with our platform. Your comments really mean a lot to our entire team but, especially, to our colleagues in customer success. We look forward to continuing to work together! Thanks again and have a great start to your week!

VR

Verified Reviewer  
Volontär  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Staffbase"

July 28, 2021

4.0

Pros

Visibility Settings, Ease of use, Modern Design, Customizability

Cons

Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls

Review Source

SH

Sebastian H.  
Lead Digital Experience Manager  
Chemicals  
Used the software for: 2+ years

### "Employee Experience on all devices"

April 30, 2020

4.0

Pros

We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After the launch of the employee app on Staffbase basis we were able to migrate our old SharePoint intranet in less than 6 months to Staffbase. With this, we now can give all our employees access to all information and processes they need, no matter where, they are, no matter which device they use and no matter if they are inside or outside the company. With Staffbase, we have a very intuitive solution, which has decreased the time editors have to spend to maintain their content tremendously. Furthermore, we can use the standard plugins Staffbase offers to setup surveys, events and other helpful contents really fast. Long story short - tl;dr: Staffbase is the #1 choice if you want to have a scalable solution which offers a broad set and tools for your internal communication landscape and entry point for your digital workplace.

Cons

Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.

Alternatives considered

[Speakap](https://www.capterra.com/p/177274/Speakap/)[Beekeeper](https://www.capterra.com/p/156917/Beekeeper/)

Review Source

AW

Anja W.  
Referent Digitale Interne Kommunikation  
International Trade and Development  
Used the software for: 2+ years

### "Super Service und tolles Produkt"

July 20, 2020

5.0

From the first discussions and workshops on it is a very good and open relationship with Staffbase. We feel very well looked after by the central contact person but also in general by the really great support. Friendly and fast reactions to inquiries and problems, proactive information in case of changes or possible technical problems. We are also very well supported with the functional and contentwise advancement of our product. Furthermore, we receive competent advice on sometimes complex technical issues that sometimes arise in a group.

Pros

These are several aspects. On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication. From the user's point of view, it is also the really simple and intuitive handling that Staffbase offers, so that no training or similar is necessary to use it. On the administration side, we especially like the very modular structure, with which contents can be displayed and played out only to certain employee groups. As a very diverse group, this is decisive. The combination of use as native mobile app and desktop version as intranet in the office is also ideal.

Cons

Many ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on.

Review Source

NK

Nina K.  
Marketing Project Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Extremely professional provider. Always solution oriented. Perfect onboarding. "

December 8, 2021

5.0

I can recommend Staffbase to any company that wants to inform their employees in real time and connect all their employees.

Pros

The Experience Studio is very easy to use. The user interface is absolutely intuitive.

Cons

I have no comments on this. The software works perfectly.

Review Source

VR

Verified Reviewer  
Projektmanager  
Photography  
Used the software for: 6-12 months

### "Easy to use software with some flaws in user/space management"

April 29, 2021

5.0

Good

Pros

Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use.

Cons

The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated.

Review Source

Response from Staffbase

May 7, 2021

Hi there, Thank you for taking the time to review Staffbase! We're glad to hear you've had a positive experience with our product and team. We work hard to make sure our platform is as simple to use as possible for both editors, admins, and employees. In fact, we've even been recognized for it! More about that here: https://staffbase.com/blog/best-employee-app/ We'd like to better understand how we can support your organization and make everything as smooth as possible for your work. If you haven't already, please reach out to your Customer Success Manager. Thanks again for your feedback. We look forward to continuing to work together! McKenzie & the Staffbase Team

VR

Verified Reviewer  
Head of Public Relations  
Real Estate  
Used the software for: 2+ years

### "nice employee app"

November 27, 2020

5.0

The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening.

Pros

The product is easy to use - nice features and widgets.

Cons

It would be nice if the app worked even better on the mobil version. The representation often is not similiar to the desktop version or is completely destroyed.

Review Source

VR

Verified Reviewer  
Employer Branding Specialist  
Apparel & Fashion  
Used the software for: 2+ years

### "#AnyTime#AnyWhere#AnyDevice"

December 9, 2020

5.0

Pros

The possibility to reach all the employees of the world

Cons

little flexibility in the set up of communication visibility

Review Source

VR

Verified Reviewer  
Human Resources Director  
Construction  
Used the software for: 6-12 months

### "Easy to use and administer!"

July 25, 2018

5.0

Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding.

Pros

Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function.

Cons

As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person.

Review Source

JM

Jens M.  
Consultant / Projectmanager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Überblick im Content-Plan wahren"

August 11, 2020

5.0

Pros

dirico.io ist leicht verständlich, trotz des großen Funktionsumfangs sehr übersichtlich und hilft insbesondere bei Online-Projekten dank des übersichtlichen Kalenders immens. Die vielen Filtermöglichkeiten und Ansichten wie Kanban ermöglichen, dass sich jeder Nutzer das Tool so einstellen kann, wie es seinen Vorlieben und (Job-)Anforderungen entspricht. Egal, in welcher Ansicht, jedem Nutzer wird sofort klar, welche Inhalte zu erstellen sind oder bereits zur Veröffentlichung vorliegen, bis wann Deadlines fällig sind und wer im Team welche Aufgabe und welchen Content übernimmt. Das erleichtert, den Überblick bei crossmedialen Content-Plänen zu wahren.

Cons

Eine dezidierte Funktion zur Redaktionsplanung regelmäßiger erscheinender Printmagazine wäre topp! Aktuell muss man sich dafür mit kreativer Nutzung des Tools behelfen.

Alternatives considered

[Kordiam](https://www.capterra.com/p/179871/Desk-Net/)

Reason for choosing Staffbase

Die leichte Bedienbarkeit, die Übersichtlichkeit in Anbetracht des großen Funktionsumfangs und das Preis-Leistungs-Verhältnis sprachen für dirico.io.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Crossmediale Redaktionsplanung ist mit Excel nur schwer umsetzbar.

Review Source

kD

katharina D.  
Fachreferentin Unternehmenskommunikation  
Insurance  
Used the software for: 1-2 years

### "Anwenderfreundliche Mitarbeitenden-App, die sich immer neu erfindet. "

June 18, 2021

4.0

Pros

Bedienbarkeit sowohl als Administrator\*in als auch als Nutzer\*in sehr einfach und intuitiv. Guter & schneller Support. Gute Unterstützung beim Rollout. Stetige Weiterentwicklung. Gute Vernetzungsmöglichkeiten durch Angebot von Konferenzen/Workshops etc.

Cons

Die Kunden von Staffbase sind individuell in Branche und Unternehmensgröße. Daher wäre es manchmal wünschenswert, wenn einige Funktionen optional angeboten würden und der Kunde selber entscheiden kann, ob es für ihn sinnvoll ist oder nicht. Dies erhöht die Flexibilität.

Reason for choosing Staffbase

Gutes Angebot (Preis-Leistungs-Verhältnis), Umsetzung musste innerhalb weniger Tage geschehen (Krisenkommunikation in der Pandemie)

Review Source

SH

Stefanie H.  
Fachreferentin  
Insurance  
Used the software for: 1-2 years

### "Ein liebgewonnenes Arbeitsmittel"

June 18, 2021

5.0

Sehr sehr gut, professionell, engagiert und immer dem Zeitgeist angepasst.

Pros

Einfache Bedienung für Administration und Nutzer. Viele verschiedene Nutzungsmöglichkeiten. Stetige Weiterentwicklung. Produkt am Puls der Zeit.

Cons

Die unterschiedlichen Pakete und zusätzlichen Kosten. Begrenzte Individualität für die Bedarfe eines einzelnen mittelständischen Unternehmens.

Reason for choosing Staffbase

Schnellere Umsetzung und White Label Lösung. Wir wollten speziell eine App und kein App, die auf dem Intranet basiert. Content direkt über die App produzieren.

Review Source

SCHARRER C.  
HR Development Teamleader  
Wholesale  
Used the software for: 1-2 years

### "Empfehlung!"

December 4, 2020

5.0

Einfach und praktisch für User und Admins sympathische Kundenbetreuung, professioneller und schneller Support

Pros

Dass das Produkt für Admins UND User von Anfang an großteils selbsterklärend ist. Die kontinuierliche Weiterentwicklung des Produkts und die regelmäßigen Newsletter über die Weiterentwicklung sind wirklich hilfreich.

Cons

Videos, die länger als ein paar Minuten dauern oder größere Datenmengen sind (noch) nicht für Staffbase geeignet, weil sie lange Ladezeiten verursachen und den User das Interesse verlieren lassen. Daran wird aber gearbeitet.

Switched from

[Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)

Userfreundlichkeit, modernes Layout

Review Source

DH

Dieter H.  
Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "One of a kind solution for Content Editors and Marketers"

May 7, 2020

4.0

Dirico is a must for every Content Editor and Marketer because it solves everyday tasks in an elegant way.

Pros

The software is a 360° featured solution from inspiration to dialogue functionality. Dirico integrates seamless with different media channels/solutions and gives you functionality know from big and expensive Editorial Systems. Dirico is the ideal cockpit for Content Marketing, Social Media and Content Orchestration. Support is world class and the company culture is based on fairness and transparency.

Cons

Due to fast product development and adding functionality the interface could get some improvements.

Reason for choosing Staffbase

Existing features, way of integration, upcoming features, fairness and transparency of the company.

Review Source

JK

Jürgen K.  
Bereichsleiter Unternehmensentwicklung  
Financial Services  
Used the software for: 1-2 years

### "Rundum zufrieden"

December 29, 2020

5.0

Ein Quantensprung in Mitarbeiterkommunikation. Hat unser innerbetriebliches Informationswesen revolutioniert.

Pros

Leistungsstarke, stabile und hoch flexible Plattform mit vielen nützlichen Features, einfach zu administrieren, einfach in der technischen Betreuung, gut zu bedienendes Redaktionssystem, einfach für den Nutzer. Dazu eine professionelle Betreuung und regelmäßige Weiterentwicklung.

Cons

Alle Wünsche wurden durch die Weiterentwicklung erfüllt. Keine Negativpunkte.

Reason for choosing Staffbase

Die Plattform hatte in der Testversion im Vergleich voll überzeugt.

Review Source

SH

Selina H.  
Internal Communications Manager  
Automotive  
Used the software for: 2+ years

### "Staffbase - A MUST HAVE for All (Internal) Communication Departments"

March 4, 2021

5.0

Pros

The look & feel of the App is simply great. Also, when we have any questions or recommendations, there is always someone from the Staffbase Customer Service that will help us out.

Cons

We frequently use widgets - some more widget options would be great. But there is nothing really I do not like about Staffbase.

Review Source

KS

Karin S.  
Senior Communications Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "It\`s the state of the art tool for internal communication - easy to use, mobile & desktop"

December 4, 2020

5.0

The app makes it easy to reach out to everyone , anywhere, at any time. Easy to address different user groups

Pros

Yes, very easy to administrate; and easy to use for everyone. Clear layout, well-thought-out functionalities

Cons

Push-Mail design/layout in outlook not perfect

Review Source

SJ

Sabine J.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Review"

December 30, 2021

4.0

Pros

Es ist einfach in der Handhabung, wenn es einmal aufgebaut ist.

Cons

Bilder oder Videos im Chat können nicht einfach weitergeleitet werden.

Review Source

FW

Franziska1 W.  
Head of Marketing & PR  
Construction  
Used the software for: Less than 6 months

### "Easy to use app solution for internal communication"

March 15, 2021

5.0

Staffbase offers excellent support during the setup of the software.

Pros

availability via app and easy to navigate in the front- and backend

Cons

some pages are not able to manage all the date we would like to put on. Sometimes long loading times in the backend

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing Staffbase

Staffbase offered the best app solution

Review Source

SR

Simone R.  
Travelagent  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy and helpful tool."

June 17, 2020

4.0

Pros

Dirico is easy to learn and use. With a bit of training it is simple to create social media posts. For us it is really helpful, that you create a post once and you can copy it for another social media account. We use it for Facebook and Instagram. It saves time in our work progress.

Cons

In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned. But now where all the settings are correct, it does a great job in helping us to make a fast and simple social media appearance.

Review Source

KM

Kathrin M.  
Senior PR Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Tolles Produkt mit hoher Nutzerfreundlichkeit und vielen Features"

December 3, 2020

4.0

Es ist ein tolles Produkt, das ständig weiterentwickelt wird. Der Support ist super. Danke dafür.

Pros

Insgesamt hat mich vor allem die intuitive Benutzung überzeugt. Zudem greifen die Features gut in einander, sind selbsterklärend und flexibel um- und einzusetzen.

Cons

Die Möglichkeit nach eigenem Nutzungsverhalten zum Beispiel die Seiten zu strukturieren. Aber das kommt ggf. ja noch.

Review Source

JF

Jerry F.  
Senior Partner Manager  
Online Media  
Used the software for: 2+ years

### "Great Product!"

July 28, 2020

5.0

NA

Pros

Very innovative - highly user friendly Amazing team expertise

Cons

Nothing to highlight, no difficulties, great choice!

Alternatives considered

[Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)

Reason for choosing Staffbase

NA

Review Source

ME

Mohammed E.  
IT Suppport Officer  
Plastics  
Used the software for: 6-12 months

### "Best App ever"

November 2, 2020

5.0

Pros

Great Onboarding. Great Support. Great follow up.

Cons

Noting. All fine and good. Keep it like that.

Review Source

AK

Arne K.  
Head of Innovation Lab  
Management Consulting  
Used the software for: 6-12 months

### "Broad Feature-Set and easy-to-use"

August 7, 2020

5.0

Pros

Crosspublishing offers great capabilities to safe time

Cons

No major disadvantages so far. Looking forward to furhter features

Review Source

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