# Staffbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Staffbase the right Employee Communication Tools solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews --- Staffbase 4.7 (80) [View alternatives](https://www.capterra.com/p/141371/Eyo-EmployeeApp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Staffbase Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Amanda M OperatorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months. “What I liked most about Staffbase was its ability to centralize internal communications and keep employees informed through a user-friendly interface.“ May 31, 2026 Daniel K VolontärMotion Pictures and Film, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls“ July 28, 2021 CK Claudia K Head of Marketing & CommunicationTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Staffbase supported us in finding a solution to integrate the schedules for our driving personnel (data source SAP).“ July 25, 2021 KP Kari P Comms & Marketing ManagerBiotechnology, 501 - 1,000 employeesUsed the software for: Less than 6 months. “You can't search for news channels (big basic problem!). “ September 30, 2021 AW Anja W Referent Digitale Interne KommunikationInternational Trade and Development, 10,001+ employeesUsed the software for: More than 2 years. “On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication.“ July 20, 2020 MG Michelle G Referentin MitarbeiterkommunikationInsurance, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “the thing I like least is that you can't make proper evaluations of articles for example“ March 23, 2021 Nicole M Project Lead DigitalizationGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years. “improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic“ December 4, 2020 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Markus R. Leiter Marketing Logistics and Supply Chain Used the software for: 1-2 years ### "Best internal comms tool ever" October 15, 2018 5.0 We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year! Pros Everything is easy to handle, for admins and also for users. Cons There is nothing in my mind ;) maybe a live-streaming tool would be great. Review Source VR Verified Reviewer Projektmanager Photography Used the software for: 6-12 months ### "Easy to use software with some flaws in user/space management" April 29, 2021 5.0 Good Pros Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use. Cons The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated. Review Source Response from Staffbase May 7, 2021 Hi there, Thank you for taking the time to review Staffbase! We're glad to hear you've had a positive experience with our product and team. We work hard to make sure our platform is as simple to use as possible for both editors, admins, and employees. In fact, we've even been recognized for it! More about that here: https://staffbase.com/blog/best-employee-app/ We'd like to better understand how we can support your organization and make everything as smooth as possible for your work. If you haven't already, please reach out to your Customer Success Manager. Thanks again for your feedback. We look forward to continuing to work together! McKenzie & the Staffbase Team VR Verified Reviewer Volontär Motion Pictures and Film Used the software for: Less than 6 months ### "Staffbase" July 28, 2021 4.0 Pros Visibility Settings, Ease of use, Modern Design, Customizability Cons Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls Review Source VR Verified Reviewer Head of Public Relations Real Estate Used the software for: 2+ years ### "nice employee app" November 27, 2020 5.0 The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening. Pros The product is easy to use - nice features and widgets. Cons It would be nice if the app worked even better on the mobil version. The representation often is not similiar to the desktop version or is completely destroyed. Review Source VR Verified Reviewer Employer Branding Specialist Apparel & Fashion Used the software for: 2+ years ### "#AnyTime#AnyWhere#AnyDevice" December 9, 2020 5.0 Pros The possibility to reach all the employees of the world Cons little flexibility in the set up of communication visibility Review Source VR Verified Reviewer Human Resources Director Construction Used the software for: 6-12 months ### "Easy to use and administer!" July 25, 2018 5.0 Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding. Pros Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function. Cons As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person. Review Source Jessica C. D. Used the software for: 1-2 years ### "Communication Management as its best" April 9, 2016 5.0 Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution. Pros \- customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news Cons None - except from negligible bugs which get eliminated within a few days Review Source VR Verified Reviewer Team Leader Crossmedia, Corporate Brand Strategy & Communications Logistics and Supply Chain Used the software for: 2+ years ### "Great solution for internal communication" August 18, 2020 5.0 With the staffbase solution, we are able to improve the internal communication at the various locations. Moreover, we can distriubute important information to all employees all over the world in a very short time. Pros best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool. Cons well that's difficult, but so far there is nothing we dislike Review Source VR Verified Reviewer Referent Vertriebskommunikation Insurance Used the software for: Less than 6 months ### "Rating from \[SENSITIVE CONTENT HIDDEN\] " November 18, 2020 5.0 Great experience. Amazing support. Pros Great customer support and easy handling Cons Some of the functions are still not available Review Source Claudia R. Chief Communication Officer Government Administration Used the software for: Less than 6 months ### "Quick and very good support in every sense" January 19, 2021 5.0 When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful. Pros The product is easy to use, clear and we like the look, layout options and functions. Cons Some additionally features are currently in development, that we are looking forward to. Review Source JM Jens M. Consultant / Projectmanager Marketing and Advertising Used the software for: 6-12 months ### "Überblick im Content-Plan wahren" August 11, 2020 5.0 Pros dirico.io ist leicht verständlich, trotz des großen Funktionsumfangs sehr übersichtlich und hilft insbesondere bei Online-Projekten dank des übersichtlichen Kalenders immens. Die vielen Filtermöglichkeiten und Ansichten wie Kanban ermöglichen, dass sich jeder Nutzer das Tool so einstellen kann, wie es seinen Vorlieben und (Job-)Anforderungen entspricht. Egal, in welcher Ansicht, jedem Nutzer wird sofort klar, welche Inhalte zu erstellen sind oder bereits zur Veröffentlichung vorliegen, bis wann Deadlines fällig sind und wer im Team welche Aufgabe und welchen Content übernimmt. Das erleichtert, den Überblick bei crossmedialen Content-Plänen zu wahren. Cons Eine dezidierte Funktion zur Redaktionsplanung regelmäßiger erscheinender Printmagazine wäre topp! Aktuell muss man sich dafür mit kreativer Nutzung des Tools behelfen. Alternatives considered [Kordiam](https://www.capterra.com/p/179871/Desk-Net/) Reason for choosing Staffbase Die leichte Bedienbarkeit, die Übersichtlichkeit in Anbetracht des großen Funktionsumfangs und das Preis-Leistungs-Verhältnis sprachen für dirico.io. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Crossmediale Redaktionsplanung ist mit Excel nur schwer umsetzbar. Review Source kD katharina D. Fachreferentin Unternehmenskommunikation Insurance Used the software for: 1-2 years ### "Anwenderfreundliche Mitarbeitenden-App, die sich immer neu erfindet. " June 18, 2021 4.0 Pros Bedienbarkeit sowohl als Administrator\*in als auch als Nutzer\*in sehr einfach und intuitiv. Guter & schneller Support. Gute Unterstützung beim Rollout. Stetige Weiterentwicklung. Gute Vernetzungsmöglichkeiten durch Angebot von Konferenzen/Workshops etc. Cons Die Kunden von Staffbase sind individuell in Branche und Unternehmensgröße. Daher wäre es manchmal wünschenswert, wenn einige Funktionen optional angeboten würden und der Kunde selber entscheiden kann, ob es für ihn sinnvoll ist oder nicht. Dies erhöht die Flexibilität. Reason for choosing Staffbase Gutes Angebot (Preis-Leistungs-Verhältnis), Umsetzung musste innerhalb weniger Tage geschehen (Krisenkommunikation in der Pandemie) Review Source SCHARRER C. HR Development Teamleader Wholesale Used the software for: 1-2 years ### "Empfehlung!" December 4, 2020 5.0 Einfach und praktisch für User und Admins sympathische Kundenbetreuung, professioneller und schneller Support Pros Dass das Produkt für Admins UND User von Anfang an großteils selbsterklärend ist. Die kontinuierliche Weiterentwicklung des Produkts und die regelmäßigen Newsletter über die Weiterentwicklung sind wirklich hilfreich. Cons Videos, die länger als ein paar Minuten dauern oder größere Datenmengen sind (noch) nicht für Staffbase geeignet, weil sie lange Ladezeiten verursachen und den User das Interesse verlieren lassen. Daran wird aber gearbeitet. Switched from [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) Userfreundlichkeit, modernes Layout Review Source KP Kari P. Comms & Marketing Manager Biotechnology Used the software for: Less than 6 months ### "Great value, dedicated support team via videochat !" September 30, 2021 5.0 Great team, open and honest. Pros Cost, easy for users, video recorded tutorials you can share with your champions, they train big teams if you want to delegate the set up, simple for champions to get used to creating content, easier than a website, has a public side, can be used like an intranet, has workflows, chat feature, you get to see other companies examples so you can base yours on something similar to begin with, weekly calls where they guide and improv things for you, relaxed and easy to get on with the teams there. \[SENSITIVE CONTENT\] is very personable and attentive. Cons You can't search for news channels (big basic problem!). The set up process is 3 weeks minimum our side, with 4 weeks for app approval their side. Reason for choosing Staffbase Value for money, nice friendly team, relaxed, available. Review Source oF olga F. Head of Marketing Construction Used the software for: 1-2 years ### " further develop solutions together" October 8, 2020 5.0 committed, competent, based on partnership Pros simple and logical handling, quick solutions Cons lack of functionality in chat, easier handling of events Review Source Response from Staffbase October 12, 2020 Hello Ogla, Thank you very much for taking the time to leave us a review. We're happy to work together with you and i+R Gruppe! We released some major updates to our Chat this spring and are continuing to work towards offering the best possible experience for our customers. You can read more about that here: https://staffbase.com/blog/new-chat/ Feel free to reach out to your Customer Success Manager if you'd like to discuss further. We really appreciate your feedback and look forward to continuing our partnership with you. Best, McKenzie & the Staffbase Team LS Lukas S. Personalleiter Wholesale Used the software for: 6-12 months ### "Die Nr.1-App für interne Kommunikation" December 6, 2020 5.0 Die vertikale Kommunikation, auch mit allen Non-Desk-Employees, die wir über klassische Medien kaum erreichen funktioniert hervorragend. Horizontale Vernetzung zwischen Beschäftigten, Teams und Bereichen bekommt eine ungeahnte (positive) Eigendynamik und insgesamt stärkt der Einsatz der App das Zusammengehörigkeitsgefühl enorm. Workflows/Geschäftsprozesse zu integrieren, steht bei uns noch am Beginn, nimmt aber auch schrittweise zu. Pros sehr userfreundliche, intuitive Menüführungen, für Admins, Redakteure und User keinerlei technisches Vorwissen nötig; großartiges Team, sowohl in der Technik, als auch Customer Care; kontinuierliche Verbesserung und neue Features in Absprache mit den Kunden; "community-building" zwischen Anbieter, Kunden und sogar horizontal zwischen Kunden funktioniert toll Cons Verzögerung bei der Listung im iOS-App-Store (lag aber mehr bei Apple, als bei Staffbase selbst) Review Source VR Verified Reviewer Manager Online Medien Chemicals Used the software for: 1-2 years ### "Top Produkt mit Top Leistungen" April 17, 2020 5.0 Ein Boost bzw. Revolution in der internen Kommunikation. Pros Das Produkt ist sehr einfach zu bedienen und einzurichten. Der Kundensupport exzellent. Cons Mehr Integration mit Drittsystemen (Suche etc.) Review Source SH Selina H. Internal Communications Manager Automotive Used the software for: 2+ years ### "Staffbase - A MUST HAVE for All (Internal) Communication Departments" March 4, 2021 5.0 Pros The look & feel of the App is simply great. Also, when we have any questions or recommendations, there is always someone from the Staffbase Customer Service that will help us out. Cons We frequently use widgets - some more widget options would be great. But there is nothing really I do not like about Staffbase. Review Source KS Karin S. Senior Communications Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "It\`s the state of the art tool for internal communication - easy to use, mobile & desktop" December 4, 2020 5.0 The app makes it easy to reach out to everyone , anywhere, at any time. Easy to address different user groups Pros Yes, very easy to administrate; and easy to use for everyone. Clear layout, well-thought-out functionalities Cons Push-Mail design/layout in outlook not perfect Review Source VR Verified Reviewer Personalreferent Food & Beverages Used the software for: 6-12 months ### "Tolle Lösung zur Verbesserung der internen Kommunikation" September 23, 2020 5.0 Pros Intuitive Bedienung, hohe Nutzerfreundlichkeit, tolles Onboarding-Team mit kurzen Kommunikationswegen Cons Wir haben nichts zu beanstanden Review Source SS Stijn S. Digital Officer Automotive Used the software for: 1-2 years ### "Staffbase as employee communication tool at Automotive production site" October 8, 2018 4.0 Pros It's quick and easy to launch. The use for both end-user and administrator is intuitive. Available for iOS and Android. Cons The software is becoming the most important entry point for communication with employees. Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape. Review Source Birk A. Head of Group HR Automotive Used the software for: Less than 6 months ### "Unkomplizierte KommunikationsAPP incl. Intranet" February 27, 2021 5.0 Perfektes Projekt - Ansprechpartner hatten exzellente Expertise - Projekt wurde on time ausgerollt. Pros Schnelle und unkomplizierte Kommunikation zu den Mitarbeitern - Einfache Gestaltung und Einbindung verschiedener Abteilungen - Integration weiterer APPs möglich und regelmäßige Weiterentwicklung. Cons Weblösung nutzt nicht die gesamte Bildschirmgröße. Review Source DS Dominic S. Marketing Banking Used the software for: 6-12 months ### "Great tool" February 4, 2021 5.0 Pros Easy to use app for our employees, great possibilities, great support Cons some features to be improved, but overall: good Review Source AV Anna V. Digital Project Manager Retail Used the software for: 6-12 months ### "How to improve internal communication and make employees happy" October 15, 2018 5.0 Pros Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us. Cons As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds. Review Source NP Nikola P. HR Controlling Mining & Metals Used the software for: Less than 6 months ### "Staffbase Review" February 15, 2021 4.0 Pros How easy it is to use. From an admin perspective and end user perspective it is quite intuitive to use. Cons Changes of the user profile have to be done by import and can't be manually modified. Review Source Similar Products Featured ## Related categories [Intranet](https://www.capterra.com/intranet-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.