---
title: "CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is CHIROSPRING the right Electronic Medical Records solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/141960/ChiroSpring/reviews/"
page_type: "reviews"
language: "en"
---

CHIROSPRING

4.9 (185)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of CHIROSPRING

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

MH

Michael H

ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office.“

August 25, 2025

SB

Sarah B

ChiropracticMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.“

October 6, 2025

CS

Chantal S

ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions.“

September 9, 2025

RV

Rosario V

Chiropractor's AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process.“

October 6, 2025

JF

John F

ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity.“

June 17, 2025

CG

Ciara G

Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“On of my least favorite things is that the chief complaints form cant be edited after it has been submitted.“

October 11, 2025

RV

Rosario V

Chiropractor's AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive.“

October 6, 2025

KB

Kaitlyn B

ChiropractorAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes it hard see when a patient actually made a payment and what the payment was.“

October 6, 2025

## Showing most helpful reviews

Showing 1-25 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristin B.  
Doctor of Chiropractic/owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "So happy with this software "

April 4, 2019

5.0

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Review Source

Response from CHIROSPRING

April 12, 2019

Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :)

MH

Michael H.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "First 6 months with Chirospring has been a practice game changer"

August 25, 2025

5.0

My overall experience with Chirospring has been very positive. As a solo practitioner who runs the office without any staff, Chirospring has brought a high degree of efficency to the scheduling of, and communication with patients both new and existing. The ability to create complete, detailed notes quickly, and have a claim associated with that visit generated and ready to send out within seconds makes me smile everyday. Returning ERA's posted to claims automatically saves so much time, and having all claim and patient information, available and accessible from any computer in the office or off-site adds convenience and saves time and worry. I could never go back to a server based system with manual insurance posting.

Pros

By far the aspect I enjoy the most about Chirospring is the ease of appointment scheduling, both in the office and with the online scheduler linked to my website. This component alone was a game changer in minimizing the time taken up during the day by phone calls. Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office. A close second to the everyday convenience of the system was the customer service of the Chirospring team. The ease of contact, and speedy response from someone that could answer my questions makes me feel like I have a pro team working in my office.

Cons

If there is anything I would say I disliked about my first 6 month experience with Chirospring, it would be some of the confusion I had about additional charges for added billing features. A better explaination or a heads-up about the monthly auto-draft would have belayed that.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

The demo experience seemed more inviting. I also felt there were more options with Chirospring and it would fit my needs better.

Switched from

[Medisoft](https://www.capterra.com/p/266691/Medisoft/)

The system, and my practice felt like it was stuck in 2008. Wanted more flexibility and an integrated SOAP note, billing, and scheduling experience.

Review Source

SC

Stefan C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Slow, antiquated and cumbersome"

March 31, 2021

4.0

Their support is good. But I just couldn't take staring at my screen buffering and freezing, daily, while with a patient. So after 4 years of using them we went elsewhere.

Pros

Very detailed and relatively easy to create and use Macros

Cons

For computer-based system, every time there was an update we had to remove and reinstall the program. For the Beta online EHR version, even with very fast internet it buffered a lot! It's an old and complex system that they're trying to put a copy up on the cloud and it's not built for that type of use.

Switched from

[Medicfusion](https://www.capterra.com/p/84008/Medicfusion-EHR/)

They failed to redundantly save cloud data and lost a month's worth of patient SOAPs within the first 6 months of our using them. That was enough.

Review Source

KB

Kaitlyn B.  
Chiropractor  
Alternative Medicine  
Used the software for: 2+ years

### "Best Software for Insurance"

October 6, 2025

5.0

We have had ChiroSpring since we started our practice in 2018. We have enjoyed the journey of all the software changes they have gone through.

Pros

How efficient the SOAP notes are. Reduced the time having to spend doing notes but also staying compliant with insurances. Also, love the auto posting for billing.

Cons

The payment history needs to be cleaned up. It makes it hard see when a patient actually made a payment and what the payment was.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

Was told JaneApp was not ideal for billing insurance.

Review Source

SB

Sarah B.  
Chiropractic  
Medical Practice  
Used the software for: 2+ years

### "Best Chiro EHR"

October 6, 2025

5.0

We have been very happy with ChiroSpring. The support is fantastic and quick to respond. They are always releasing new features which are exciting to follow. We always recommend it to our colleagues.

Pros

We love the ability to have all our business needs in one location. The EHR is customizable to make it fit your practice needs. Billing is directly integrated. We love being able to utilize texting and email services in the same platform!

Cons

The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Being familiar with Desktop ChiroSpring and integrating with Echo texting.

Review Source

AC

Anthony C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "CHIROSPRING for life. "

October 6, 2025

5.0

I’ve been a user since 2017 and would never switch to any other platform. I was a Chirotouch user for 5 years previous to this and CHIROSPRING blows away the competition in my opinion. By far the most user friendly.

Pros

The ability to request features adds and the excellent customer service. Over the years I’ve asked for many features to be added and they always accommodate.

Cons

Desktop version doesn’t work with Mac but that’s changed with the 360 version. I will be switching to that version eventually.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Not as user friendly and price too high. I wouldn’t ever switch back.

Review Source

MG

Mark G.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Still Best Out There"

October 6, 2025

5.0

Overall been good. Very easy to use. I would say the more complete offering within chiro. Now need to add some AI.

Pros

Overall best package out there. Very easy to use and has a host of different features. Soaps are very easy.

Cons

Would like to see APIs allowed for certain 3rd party vendors. Certain CRM integrations would be nice to see.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

hated chirotouch. Too old feel to use. Just not designed well.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Did not like Platinum being hard networked

Review Source

MC

Matthew C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Experience thus far, just need a little work on reports. "

October 6, 2025

5.0

Overall it has been good, very easy to use and a lot of helpful and useful features, it is also very quick to use.

Pros

I really like how user friendly it is and ability to customized things how you want them. The fee slip feature is smooth and straightforward.

Cons

The financial reports section needs a lot of work. We can never seem to get accurate reports that match our quickbooks and bank accounts. Some employees work off of a bonus structure based on collections and the inaccuracy of reports by Chirospring makes this difficult.

Switched from

[ChiroWrite](https://www.capterra.com/p/70011/ChiroWrite/)

Needed an updated interface with more options.

Review Source

JG

Jess G.  
Office manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great chiropractic software!"

October 6, 2025

5.0

Overall, we love it. ChiroSpring is always adding new features and improving the current ones, which we love for keeping our office up to date!

Pros

The patients ability to schedule online, or through the app and two way texting have been a great addition to our practice. The patients love the ease of use!

Cons

We are having issues with the patient statements marching what is actually owed. This appears to be an internal issue and are hoping for a resolution soon.

Switched from

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

Started out own practice so needed to move on to a different software

Review Source

JD

James D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great system for scheduling, billing, and treatment notes."

October 7, 2025

5.0

Easy to use and staff is very helpful when I or my staff have questions. We are also using them to for billing and they have helped streamline our billing and collections.

Pros

The customizable texting and emailing. I can easily choose specific groups of patients to contact. Great for offering promotions based on previous services received, ages, or date of last visit.

Cons

Program can sometimes run a little slow when saving notes but that could also be the computers I'm using.

Switched from

[Herfert Software](https://www.capterra.com/p/41283/Herfert-Software/)

Chirospring seemed easier to use and had a cleaner more modern appearance.

Review Source

MO

Max O.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ChiroSpring for the win"

July 16, 2025

5.0

Great customer service. They are always available for help and will get back with you quickly which is a must.

Pros

Functions and notes for the doctor are great. Simple to see everything you need. It’s super quick to get the notes done.

Cons

There are some helpful scheduling features I’d like to see, but I know they are working on them to improve the software.

Switched from

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

I was looking for something with better stats and reporting.

Review Source

RL

Ryley L.  
chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New chiropractic clinic"

January 8, 2025

5.0

Great customer service as they are always trying to improve the product and or fix any bugs.

Pros

They are very good at listening to issues that arise and work on ways to continually improve the product. Notes etc for day to day use are extremely streamlined and efficient.

Cons

Might be too customizable therefore can have glitches and or not run seamlessly.

Alternatives considered

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Reason for choosing CHIROSPRING

being able to customize as needed. options for cash only practice

Switched from

[MacPractice DC](https://www.capterra.com/p/77178/MacPractice-DC/)

better integration and offered better digital note taking

Review Source

WB

Willena B.  
President/Doctor of Chiropractic  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroSpring Has Changed How I Do Chiropractic!!!"

June 3, 2021

5.0

I am thoroughly pleased with the software. I'm even more impressed by the level of customer service and transparency of the staff. They find a way to keep us doctors in the know when problems do arise and are super quick when it comes to remedying the issue. I literally made a request or expressed a concern and the matter was fixed in just a few days. It doesn't get much better than that!

Pros

The software is amazingly "smart." There is a continuity that exists throughout this software that makes it very easy to use in "real time." I love how all of its parts communicate with one another. Extremely efficient!

Cons

I was thoroughly impressed with this software from day one. Any issues I may have had then (which I don't remember) would have been short lived. The updates and IMPROVEMENTS are pretty frequent. It's like they improve the software with features we didn't even realize we needed until they're added. I literally don't have any thing negative to say.

Alternatives considered

[Tebra](https://www.capterra.com/p/129169/Tebra/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

To be fair, I didn't get too far in the research of the other products. My interest in ChiroSpring took an early lead and after trying out their demo, I was just sold!

Review Source

WG

Wyatt G.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use software with AMAZING customer support"

September 29, 2021

5.0

Pros

As a new brand new practice, this software has been incredibly easy and straight forward to use, and the customer support from the CHIROSPRING team has been second to none! They give you every tool that you might need, and they don't shy away from implementing feedback from doctors.

Cons

As with any other software, there is a learning curve in order to navigate the software smoothly and efficiently. The team at CHIROSPRING, however, has been an invaluable asset in helping me learn the platform.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

The cost of licensing and monthly services was less expensive with CHIROSPRING, and colleague recommendation helped to sway my decision.

Switched from

[ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)

I used Eclipse at the previous clinic I worked for. While Eclipse worked well for a clinic that had been using it for years, I believe CHIROSPRING to be an easier software to learn and to keep track of patient activities in all aspects of the practice, from front desk, to billing, to patient notes.

Review Source

Response from CHIROSPRING

October 4, 2021

Dr. Wyatt, thank you SO MUCH for your wonderful comments. We strive for perfection and are so happy CHIROSPRING is already making a positive impact in your practice. This is why we are rated #1. We look forward to continued growth and success with you and your practice.

KB

Karin B.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Feature Change Request"

December 19, 2019

5.0

Experience has been great! Support has been very useful and helpful!

Pros

Just going off of the feature change request it was easy to end over, I received a response right away! I was able to clear up any questions immediately and within a day I received notice that our request will be implemented! Very exciting!!

Cons

The only thing I can think of is the feature request we made. Being able to print the schedule from the schedule app and the doctor being able to see the patients next appointment from the plan portion of the SOAP notes, since that is the last screen she is in.

Reason for choosing CHIROSPRING

We have another clinic that is currently using ChiroTouch and we are looking forward to getting them switched over to ChiroSpring as well. We like not having the server and it being web based, plus ChiroSpring is very user friendly.

Switched from

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)

We were with Eclipse for a long time, but wanted a better EHR software, we switched to ChiroFusion on the advice of our billing team and it was awful! It was not easy to figure out what the patient owed to be able to collect from them. We only had it for a few months before we knew we needed to switch again. We wanted ChiroSpring to begin with and now wish that we had listened to our research instead of our billing team and went with ChiroSpring to begin with!

Review Source

Response from CHIROSPRING

December 26, 2019

Karin, Thank you for your wonderful feedback! We LOVE seeing our customers rate CHIROSPRING so high. And, as you mentioned, we are adding your feature request. Through the thousands of users we have we love feedback that provides working solutions for our users. You will be seeing your request in the software soon.

RV

Rosario V.  
Chiropractor's Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great system for employees"

October 6, 2025

5.0

Very easy and smooth experience, easy to learn and get the hang of. it just makes sense and makes my job easy.

Pros

The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive. This user-friendly approach ensures that the system is easy to navigate for employees of all ages, reducing the learning curve and allowing staff to find information and complete tasks quickly and efficiently.

Cons

There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process. It's important to note, though, that this minor performance lag is quite rare. The true strength of the system is its robust reliability, as we almost never experience a total system outage or downtime, making it a highly dependable tool for daily operations.

Review Source

AB

Andrew B.  
Owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Chirospring"

October 30, 2024

5.0

I had a positive overall experience working with the trainers.

Pros

The marketing tools are a great tool for patient communication.

Cons

The calender load time takes too long at certain times.

Review Source

LD

Laura D.  
CFO  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Interface Software w/Company that Cares"

August 23, 2024

5.0

They really care. They are a partner in helping and guiding you through the processes. Great for not so techy staff & for techy, it's a breeze.They strive to offer superior service and support and it reflects throughout the entire organization.

Pros

Commitment to being a partner in your business to help you grow. Interface is very easy to navigate.

Cons

Works amazing for chiropractic, a little shuffle to do Integrated through..but best out there on market at this time.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Integrated billing capabilities, ease of use

Switched from

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)

Ease of use and integrated medical billing

Review Source

AR

Arthur R.  
D.C.  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best Chiropractic Software in 17 Years "

July 8, 2020

5.0

My overall experience is very positive. The office procedures are more efficient, organized and the bottom line has increased due to better, timely billing practices.

Pros

Easy to learn and use Modern Interface Seriously Customizable Affordable Great speed Set-it-and-forget it Appointment Reminders Online Kiosk for New Patient Registration X-ray Module provide for excellent line drawing for excellent ROF Credit Card module is excellent to manage case fees, recurrent payments Excellent SOAP notes - customizable from simple, basic notes to really complex narrative-like reports Tons of reports for practice stats Great fool-proof features - triggers for care plan recommendation, Diagnosis updates etc before signing "Unfinished" Soap notes feature - excellent Great for Multiple Providers- My wife and I are both Chiros and its cool to visually see our schedule/calendar patient names at a glance in different colors on the same screen during our morning huddles. Easy to train staff and assign them individual log-in PIN so you can track their activities inside the software when/if you need to know. Great customer service and Online help!

Cons

Task assignment feature is good but may need to have both an "assigner" and "assignee" optional feature pop-up or chime feature for new task requests or overdue task...The visual "dot' is limited. X-ray module is good but we need some comparative reference for normal- either adding more line/curve drawing feature that can represent what normal should be or side by side markup image of what normal is - that would help patients to understand their problems Appointment reminders are excellent but I wish there was also a way to text or email an individual patient and/or group patients - such as birthday wishes, office closure , MIA campaigns etc w/o having to export it into another program that is not INTEGRATED with Chirospring. I think most offices would benefit from this.

Alternatives considered

[Chiro QuickCharts](https://www.capterra.com/p/78093/Chiro-QuickCharts/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

See the 'pros' above

Review Source

SK

Susan K.  
Certified Health Coach  
Alternative Medicine  
Used the software for: 6-12 months

### "A system for your functional medicine + chiropractic practice "

February 5, 2024

5.0

This system allowed our office to transition to completely digital while blending both the functional medicine and chiropractic care we offer. I appreciate being able to call customer service and work with the development team on adding features that help our practice!

Pros

\*Color coded appointments/Black corner tab to indicate checked out patients \*Ability to have patient appointments, notes, insurance, claims and products all in one place \*Needed tools available for the functional medicine and chiropractic sides of our practice

Cons

In future updates I look forward to seeing: \*Appointments + notes linked in some way \*An insert table to be customized option in notes \*Ability to drag + drop appointments

Review Source

JD

Joel D.  
Chiropractor  
Medical Practice  
Used the software for: 1-2 years

### "Quality product & Even better support!"

April 25, 2017

5.0

We have absolutely loved working with Chirospring. It is incredibly easy to use, yet versatile enough for our office which uses techniques not compatible with other EHR systems. We also love that you can run the software on your hardware of choice (ie Mac or PC). It has made it incredibly nice since we use both operating systems within our office. Although the software is great, the support is second to none. The support team is well trained and are able to get you an answer within minutes if they don't know something. After having frustrating experiences with phone support teams in the past with other companies, I am grateful to be able to have confidence in a team that makes sure you get the help you need when you need it. One more thing... I was thrilled last week when I got into a situation that the support staff couldn't solve and instead of pushing me around to another staff member, they got me in touch with the lead programmer to work out my issue. They go above and beyond the call of duty to make sure you get what you need. If you're contemplating between Chirospring and another EHR, rest assured that this is a great fit for any chiropractic office.

Pros

\- Intuitive to use - Cloud based - Versatile to meet personal practice specifications - Constantly adding features to make product even better

Cons

\- Software updates: This is a two edge sword. Although I love that Chirospring is constantly adding things to make their product better, they have to put out updates to do so. This can lead to alot of updates over a short time period. Although this can be annoying, I'd much rather have a software team that is trying to make the product better than sitting back and only managing software that has already been developed.

Review Source

Response from CHIROSPRING

April 28, 2017

Dr. Dayton, Thank you for the WONDERFUL review! We love that you are enjoying your ChiroSpring experience and that we are delivering the software and support you need to drive your practice! Yes... in regards to your update comment. At ChiroSpring we never stop innovating. Updates take less than 30 seconds so they are not that intrusive and we deliver amazing new features like our patient kiosk, integrated payments, new evaluations (e.g. orthopedic tests, sensory tests) and MUCH more. Everything we do is community driven and we LOVE helping chiropractors achieve their maximum potential through better software. We look forward to continuing to serve your practice needs! :D

JC

Jeanette C.  
Chiropractor/Business Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Love this software!"

April 7, 2021

5.0

Excellent experience. I can't imagine going back to my old software. Absolutely love that they are cloud based and I no longer need a server.

Pros

Speed and efficiency of chart notes is incredible. I spend much less time on charting and have better notes than I previously did. Customer service is outstanding and they really listen to requests and are always pushing through new and helpful updates. So easy to have compliant notes because of built in features such as keeping track of last re-evaluation, great goals sections with easy to track progress percentages. Reports tool is great. Examinations are a breeze to input with their built in evaluation tab. Requires less customization on the front end than my previous software. The newest update they pushed through was an absolute game changer!

Cons

Setting up electronic billing was challenging at first. Ledgers can be tricky to read until you get used to them. Writing notes in payments and charges can really help with this. It would be nice if there was a ledger view that allowed us to see both payments and charges at the same time rather than having to print the ledger. Since the newest update, documents imported into files don't display in chronological order (knowing Chirospring they will probably read this and write a fix ASAP).

Reason for choosing CHIROSPRING

Recommended by a colleague.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

I needed a cloud based solution.

Review Source

NM

Nick M.  
Owner - Provider  
Hospital & Health Care  
Used the software for: 1-2 years

### "Chirospring review"

March 1, 2019

5.0

So far we have been in business for 2 years at our office which is a staff of two with moderate volume. We have been able to get notes done and bill on our own and it has been a smooth experience. We noticed this saves us in the overhead department big-time so we can perform billing, monitor monthly stats, etc. We have become exceedingly efficient in what we are doing.

Pros

This software has everything you need and certainly more. You can get as specific and as customized as you want. Customchirosolutions compatible, so you can have super compliant notes in a matter of minutes for maximum efficiency. If there is a snag in the software you rarely notice and the service team always responds to your emails ASAP.

Cons

The biggest thing that holds up the office is when there is an update but you will have it up LIGHTYEARS before chirotouches server glitches and slow updates. At least you don't have to hire a tech to fix the server and they have built in protocols to prevent you from taking notes throughout the day. Cloud based is the way to go.

Review Source

Response from CHIROSPRING

March 4, 2019

Dr. Mitchell, What a WONDERFUL REVIEW! THANK YOU. It's great to hear that ChiroSpring is SAVING you in overhead costs. We know the software delivers an unbeatable value compared to any other system but it's great to hear this from our customers. You also mentioned "cloud is the way to go" and we completely agree. Our software updates take less than 30 seconds to install and offer new and great features. We look forward to continued growth with your practice Dr. Mitchell! :D

MJ

Matthew J.  
Chiropractor  
Hospital & Health Care  
Used the software for: 1-2 years

### "Absolutely Love ChiroSpring!"

April 5, 2019

5.0

Pros

I researched software for nearly a year before finally pulling the trigger and I can say without a doubt ChiroSpring was the right choice for my office. It came down to ChiroSpring and another more well known software and I never really knew if I made the right decision until a few months later when I covered for a friend that has that other software.. ChiroSpring is so much more user friendly and I know exactly how much I'm paying every month without getting nickle and dimed! Being cloud based allows me to access everything from anywhere I have my laptop and an internet connection! My office manager, who came from another office that utilized that other software, is also pleased with how easy everything is!

Cons

Absolutely nothing.... their support is fantastic, always receptive to feedback, and continuously looking for ways to improve.

Review Source

Response from CHIROSPRING

April 12, 2019

Dr. Jennings, WOW that was a GREAT REVIEW! :) I think I know what "other software" you are referring to. We have customers transferring to us almost daily from that "other software". ChiroSpring is definitely MUCH BETTER. :). Not only is it cloud-based, as you stated, but has a SUPER easy to use interface that is actually a JOY to use. Once again THANK YOU for your review Dr. Jennings. We are so glad you joined the Chirospring team and look forward to continuing to help grow your practice!

JK

Jill K.  
DC  
Medical Practice  
Used the software for: 2+ years

### "Great Customer Service"

March 29, 2022

5.0

We love the customer service. We are quick to get an answer via email and phone. They were super patient with us during the beginning, as it was a learning curve for us. The onboarding process was efficient and made it easy to adjust to new software.

Pros

We love the ease of use. The app was such a great addition. The kiosk is really helpful with our patient outcome assessments. The cloud makes it easy for our employees to use when working from home.

Cons

We don't really have any complaints.

Review Source

Response from CHIROSPRING

March 30, 2022

Thank you so much Dr. Jill! We love that CHIROSPRING is easy for you to use and making your practice more efficient with our kiosk and outcome assessments. Our customer service does ROCK! Thanks for noticing. :)

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