# ClickBid Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClickBid the right Auction solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144446/ClickBid/reviews --- ClickBid 4.6 (76) [View alternatives](https://www.capterra.com/p/144446/ClickBid/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ClickBid Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews EC Eli C development specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “for the price and the customer service, id recommend this for a small non-profit event, as it offers the bones of what is needed to run a successful small event.“ August 22, 2025 MB Mark B PublisherMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “A little difficult for seniors to understand mobile phone use“ February 7, 2024 EC Eli C development specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “It's one of the most affordable event fundraising software out there.“ August 22, 2025 Lindsey H Project Coordinator Music, 2 - 10 employeesUsed the software for: Less than 6 months. “Event Central does a decent job of this, but in a high stress situation where several items are closing at the same time, there seems to be no way to avoid the clutter and confusion.“ June 9, 2022 JA Jessica A Director of Donor and Alumni RelationsFund-Raising, 2 - 10 employeesUsed the software for: More than 2 years. “they added the scheduled drafts for texts/emails to bidders - thank you!“ January 9, 2025 BP Beth P Finance and Support Services DirectorIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years. “We are able to set the fundraiser up weeks prior to the actual event date and Clickbid will walk through to make sure you are set for success. “ October 25, 2023 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Vice President, Homeowner Sales Insurance Used the software for: 2+ years ### "Excellent customer support pre- during and post-event." January 4, 2018 4.0 Pros Pretty easy to configure, great YouTube videos with how-tos. I also like that we can do mas uploads of images and data, as well as mass extracts for reporting. Cons Some types of auction formats are not supported. Also the landing page for the auction is not necessarily intuitive to set up - requires intervention by the ClickBid team. Review Source AB Angela B. Director of Marketing Non-Profit Organization Management Used the software for: 2+ years ### "Great Platform - Phenomenal Customer Service! " May 22, 2023 5.0 The platform itself is amazing, and a great value for what they charge. However what really sets ClickBid apart from the crowd is their phenomenal customer service! A lot of platforms will give you all the song and dance when trying to make the sale, and promise you the world before you sign up. However, after you sign up, you can't even get an email answered. Not ClickBid! We've been with them for a few years now, and they are always right there when I need them! Quick to answer questions and emails. Available before, during and after our event. They are truly invested in our success and pay attention to all the details. This honestly sets them apart from other options! Pros I love the functionality and options that are available. When first signed up, there is extensive training from the ClickBid team and webinars to help you learn the platform and really understand how to use everything. The team is honestly invested in your event and its success and will go out of their way to help you. Fast to respond to any questions! Day-of support for any issues that pop up. (rare, but its nice to know they are there!) Also the pre-event walk thru they do is one of my favorite things!!! Someone from the team (without even being asked!) will go thru your event with a fine tooth comb and find all the mistakes. Big ones, little ones, it doesn't matter. Did you forget a photo? Or is a time set wrong? Maybe you misspelled something. They go over all the settings and make sure you're ready to rock and roll on event day! I LOVE this feature, and they always find stuff, no matter how confident I am that I have it all set up. HAHA! Having that fresh set of eyes is so helpful!!!! Cons There are a lot of menus and options, and it can be overwhelming at first. However, if you actually take time to go thru the training, they really walk you thru everything. Its only overwhelming if you think you can do it yourself without help. So take the help!! Reason for choosing ClickBid They offered the most features for the money, and the training and support was included. Also ongoing customer service and day-of event support, if needed. Review Source Response from ClickBid May 24, 2023 Angela, Thank you for this AWESOME review of ClickBid. We are so thrilled you are just as excited about our platform as we are😊 Appreciate you taking the time and effort to share your experience regarding ClickBid. SK Sara K. Parent Volunteer (Chair, Washburn Fall Arts Gala) Used the software for: 2+ years ### "I have used Clickbid for my organization's annual charity auction for three years. " January 4, 2018 3.0 Makes the auction easier to manage for our volunteers and attendees. Pros Our organization previously conducted the auction on paper and handled the check out process ourselves. Moving to an online platform has made the process much easier and has required fewer volunteers to manage. It has also been more convenient for our attendees. Cons Getting follow up information and summaries after the event is cumbersome and not at all intuitive. Totals and wrap up information is spread out in different areas, not well defined, and takes a lot of time to figure out. Review Source Response from ClickBid January 5, 2018 This is great feedback. It will help us organize our post event better. We have several updates that will assist this process. BP Beth P. Finance and Support Services Director Individual & Family Services Used the software for: 2+ years ### "Clickbid Review 2023" October 25, 2023 5.0 We began using Clickbid in 2021 with our largest fundraiser and with the Clickbid changes, we have been able to use Clickbid with each of our fundraising campaigns. We did switch from another platform and continue to return to Clickbid due to the level of customer service we receive from the CEO/Founder to the team representatives. A lot of times you don't know what you don't know until you are in the platform working. I can tell you without fail, Clickbid has stepped up and they continue to listen to their customers making necessary changes (additions or deletions) to make their product easier to use and meet the needs of their customers. This is huge going into an event with the confidence in knowing that you are set for success. We would most definitely and have recommended Clickbid to others with 100% confidence that they will be pleased. Pros There are so many things that we like about Clickbid. It is user friendly and it integrates well with other platforms/tools. Throughout the past few years we have become more and more aware of what an essential role Clickbid plays in running a well organized fundraiser/event. We love the way all the features work together to create the bigger picture, covering all areas to make our fundraiser a success. We are able to set the fundraiser up weeks prior to the actual event date and Clickbid will walk through to make sure you are set for success. Customer service is second to none. They truly listen to their customers and make changes based on customer feedback, if merited. Cons We haven't experienced any cons with Clickbid as they turn those into a Pro working with their clients and working through whatever may arise. Again, they truly listen to their customers and take the time to make things right, which is why we continue to return as a customer. Reason for choosing ClickBid Pricing and features. We continue to return because of the customer service. Review Source Response from ClickBid April 9, 2025 Wow—thank you so much for this thoughtful review! We’re incredibly grateful for your continued trust in ClickBid and thrilled to hear how it’s supported your fundraising success year after year. VR Verified Reviewer Technical Administrator Philanthropy Used the software for: 1-2 years ### "Best remote support of any of the applications I used this year. Easy to use overall." January 11, 2018 5.0 Pros Customer Service is awesome and quite responsive; The Appeal Display is a great feature for donor recognition onsite. Learning You-Tube videos are a easy to use format. Cons My challenge was generating a report combined with Event Sales/Donations and Online Donantions. It could have been user error but I'm short on time to investigate. Would like option for mutiple users with different roles within application. Review Source VR Verified Reviewer Marketing & Creative Manager Used the software for: 1-2 years ### "ClickBid has been great for our annual gala's live & silent auction!" January 4, 2018 4.0 Pros It is affordable and easy to use. The customer support team is very responsive and easily answered any questions I had. Cons We did have some technical issues ClickBid (we were unable to message winning bidders, some guests left without picking up their items or paying) on the night of our event that made extra work for us afterwards. Review Source VR Verified Reviewer Human Resources Director Used the software for: 2+ years ### "I got out of the paper trap and love Clickbid!" January 8, 2018 5.0 Pros 2 years ago we moved our silent auction from paper to online with Clickbid. It made things SO MUCH easier and we raise more money! It is easy to add silent auction items and it is easy for people to bid - in fact, because they can bid from anywhere (vs at the event, in the silent auction room) we raise more money and people get in bidding wars!! We also love the reporting. Very easy reporting with valuable information about our event. Cons I wish the event registration and silent auction modules were tied together better. It works, but it could work better. Review Source VR Verified Reviewer Co-Founder of ESTHER Homes Inc. Non-Profit /Social Worker Used the software for: 6-12 months ### "Well educated and easy to use!" January 5, 2018 4.0 Pros I appreciated that there was a hands on tutorial prior to set up. Then for me to teach others to use it or use myself was super simple! We also had great feedback from guests who complimented how user friendly it was. Cons As a small nonprofit with limited budget funds, we could only use a portion of the software. It would have been nice to have a few more options added with overall cost of fees. Review Source Shelley T. Coordinator Education Management Used the software for: Less than 6 months ### "Great but a little costly for a nonprofit" August 6, 2018 4.0 Loved using it for our most recent event for the charity that I volunteer for. Pros I love that we're able to have people bid on items even when they can't attend our auction for nonprofit . I love the fact that it's easy to use the tutorial is great even for those that are less tech savvy. Cons You have to have really good Wi-Fi wherever you're using it or sometimes it gets bogged down. I also wish it was a little less expensive. It's a little pricey for a nonprofit . Also it be great to have more live customer service, not just email. Review Source VR Verified Reviewer Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Awesome. Easy to use and amazing support. " January 4, 2018 5.0 Pros Ease of use and support team were the 2 pros that stand out the most. We were able log in and start posting items with very little training. For areas where we needed a little extra support, the tutorial videos were great. Review Source AB Amy B. VP of Fundraising Cosmetics Used the software for: 1-2 years ### "Incredibly user friendly, " January 11, 2018 5.0 With this software, people outside of the event can bid and win auction items. Are market is so much bigger now. Pros I love how user friendly the software is - for admin and bidders. I love the tutorial videos. Its not too complicated that you can't master it in a short time. I love that you can make adjustments and see the results instantly. Its simplistic yet professional. I love that people can preview the auction items before event and those who can't be the event have a chance to bid and win auction items. I streamed line check out so much Cons I wish there was a little more access to live help. The emails are helpful but during the last week before an event, you need more instanteous responses. I wish the cost was a little lower. Review Source AW Alissa W. Operations Director Education Management Used the software for: 2+ years ### "Very user friendly" April 1, 2018 5.0 Very user friendly, easy to customize for your event and post event. Pros Just renewed for our next auction. So easy. Already looking forward to training new staff and to start loading our images and items. Cons Of course for a non profit it is always the cost (but it's worth it) so we'll use it again and again. Review Source dB david B. Computer system administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Wasy to use and setup" August 7, 2018 5.0 I will be using this again for our next auction. It made it really easy to use and train people on that dont have a lot of computer experience. Pros This software was easy to setup. we finally moved to an online system and will never look back. It was easy to add last minute donations to the auction. It is easy to setup your auctions and pictures. Nice to have people to be able to bid on the auction that could not make it to the event. There customer support was top notch and very helpful. Cons Not much for cons. i wish there was more control over how pictures looked for size and amount of pictures. Review Source TK Teresa K. Administrative Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product - Makes conducting an online auction much easier." June 9, 2022 5.0 I have only used this program for 1 event we were holding, but it has taken the fear out of preparing for the next event. Pros I love the Butler, the texting ability, the ease of customizing and the email support/phone support. The person assigned to assist us with our event responded very quickly with answers to ANY question I had. The phone call training was VERY helpful. This alone is reason for a 5-Star rating. I also feel that the program is fairly intuitive in such that I can kind of guess how to figure something out, but if not, I know that they will respond ASAP with the answer. Thanks so much for taking the fear out of holding an auction. I supported every step of the way. Cons I can honestly say that I can't think of anything that I didn't like about this software. Reason for choosing ClickBid I was not the person who chose ClickBid Review Source Response from ClickBid April 9, 2025 Thank you so much for the kind words! We're thrilled to hear that ClickBid helped take the fear out of running your auction and that our team was there for you every step of the way. It's great to know the Butler, texting, and support made such a difference! DG Darolyn G. Development Officer Used the software for: 2+ years ### "Great Customer Experience" January 11, 2018 5.0 Pros ClickBid trasforma our ability to effectively and efficiently raise more money at our annual gala. It is easy to work with, and is a much appreciated tool for us--particularly with limited staff. Everyone is helpful. Cons No complaints. There does not seem to be a way to contact our rep directly by phone, but response time on email is reasonable. Review Source BB Barb B. Administrative Assistant Used the software for: 2+ years ### "Using ClickBid was a great experience. " January 8, 2018 5.0 Pros It is easy to set up the event and input all of the information. It was also easy to use and understand for the event participants. Cons What I like least wasnt the fault of the software but rather the rules of my organization which doesnt allow us to take credit card numbers and payments through the software. Review Source TL Tim L. event planner Used the software for: 2+ years ### "Clickbid is a great platform to ease the pressure of paperwork & make your organization money. " January 9, 2018 4.0 Pros ease of use, backend efficiency, end user satisfaction. Overall, from start to finish, the web based platform was great. Cons cost is creeping upwards..... a way to minimize CC processing fees. Separation of ticket sales to bid numbers -- two separate accounts Review Source SM Shannon M. Assistant Dean of Student Activities and Leadershi Higher Education Used the software for: 2+ years ### "I researched many options, and Clickbid had the best value." January 9, 2018 5.0 Pros The ability to only pay for the options that you need. In addition to the pricing structure, the ease of use was fantastic. Most of the functionality is straightforward and all of the options are easy to understand. Review Source JA Jill A. Event Auction Chair Used the software for: ### "Intuitive and Supportive" May 11, 2016 5.0 We found ClickBid to be intuitive and easy to use. This was true for both those of us setting up the ticket page and auction items before the event, and our guests during the event. Customer service has been very responsive and patient with us (we were new to electronic bidding and they walked us through everything). The first year we used ClickBid two reps attended and helped out at the event. The second year we had only one person. They were very good at training our volunteer help for the evening, answering our questions, our guests questions, and sending out texts. We probably could do without a rep our upcoming third year, but I'm not sure we want to! As a non-profit organization costs is always a consideration. ClickBid has been a low cost alternative, but not a 'cheap' one. Review Source SH Suzuka H. VP of Operations Used the software for: 1-2 years ### "Highly recommend their service" January 4, 2018 5.0 Pros Inexpensive but great service Friendly and professional staff Easy to set up Quick Payment Awesome website Cons Nothing cons about this company It is easy to navigate Set up can be intimidating but video surely helps to get job done Review Source AT Al T. President Fund-Raising Used the software for: 6-12 months ### "From start to finish, great product to use " January 12, 2018 5.0 learned about where the future of silent auctions is headed! Pros the overall functionality, and the depth of detail available for our event to track and capture all the data is fabulous. Cons can be confusing first time through, capturing the fund a need was challenging at first because of the different screens we needed to checkout on. Review Source CH Carl H. Silent Auction Co-Chair Used the software for: ### "ClickBid was the perfect solution for our inaugural, and now future, benefits! " May 23, 2016 5.0 The application was extremely easy to configure and implement. The staff was very responsive and "above and beyond" helpful. Bidders were able to easily sign up, bid and check themselves out at the end of the night and while support was on standby we didn't need to contact them once during the event. Great application with built in and intuitive features that allowed us to focus on the attendees and overall experience of the event! I highly recommend using Click Bid for your event! Review Source AC Angela C. Event Chairperson Used the software for: Less than 6 months ### "Perfection!" January 8, 2018 4.0 Pros Eliminating paper bid sheets and utilizing the bidding software definitely increased the competition and frequency of bids made (which in turn created higher valued bids). Being able to check attendees out with ClickBid eliminated check out lines significantly. The final reports available were perfect!! Cons Formatting the pictures of auction baskets or offerings was sometimes difficult. Review Source SH Shanna H. Gala Committee Fund-Raising Used the software for: Less than 6 months ### "Extremely easy and intuitive. Event went smoothly and guests loved it! " January 4, 2018 5.0 Easier and faster event check in /check out...improved event flow...better pre auction preview and marketing of items. Pros No "app" to download. Very intuitive for people to use/learn. Greatly improved the efficiency and flow of our event. Cons Would like to be able to customize some of the screens a little more. Would like to have text message able to be a little longer. Review Source MJ Michelle J. Executive Director Used the software for: Less than 6 months ### "used for a fundraising event" January 12, 2018 4.0 Pros ability to use at our event; learned new opportunities for this system. able to incorporate into our process Cons Difficulty training staff to use easily and to process data. Took effort to produce required reports. Review Source Similar Products Featured ## Related categories [Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.