--- title: "ClickBid Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ClickBid the right Auction solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144446/ClickBid/reviews/" page_type: "reviews" language: "en" --- ClickBid 4.6 (76) [View alternatives](https://www.capterra.com/p/144446/ClickBid/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 9th, 2026 # Reviews of ClickBid Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews EC Eli C development specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “for the price and the customer service, id recommend this for a small non-profit event, as it offers the bones of what is needed to run a successful small event.“ August 22, 2025 MB Mark B PublisherMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “A little difficult for seniors to understand mobile phone use“ February 7, 2024 JA Jessica A Director of Donor and Alumni RelationsFund-Raising, 2 - 10 employeesUsed the software for: More than 2 years. “they added the scheduled drafts for texts/emails to bidders - thank you!“ January 9, 2025 Lindsey H Project Coordinator Music, 2 - 10 employeesUsed the software for: Less than 6 months. “Event Central does a decent job of this, but in a high stress situation where several items are closing at the same time, there seems to be no way to avoid the clutter and confusion.“ June 9, 2022 BP Beth P Finance and Support Services DirectorIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years. “We are able to set the fundraiser up weeks prior to the actual event date and Clickbid will walk through to make sure you are set for success. “ October 25, 2023 EC Eli C development specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “It's one of the most affordable event fundraising software out there.“ August 22, 2025 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Technical Administrator Philanthropy Used the software for: 1-2 years ### "Best remote support of any of the applications I used this year. Easy to use overall." January 11, 2018 5.0 Pros Customer Service is awesome and quite responsive; The Appeal Display is a great feature for donor recognition onsite. Learning You-Tube videos are a easy to use format. Cons My challenge was generating a report combined with Event Sales/Donations and Online Donantions. It could have been user error but I'm short on time to investigate. Would like option for mutiple users with different roles within application. Review Source AB Angela B. Director of Marketing Non-Profit Organization Management Used the software for: 2+ years ### "Great Platform - Phenomenal Customer Service! " May 22, 2023 5.0 The platform itself is amazing, and a great value for what they charge. However what really sets ClickBid apart from the crowd is their phenomenal customer service! A lot of platforms will give you all the song and dance when trying to make the sale, and promise you the world before you sign up. However, after you sign up, you can't even get an email answered. Not ClickBid! We've been with them for a few years now, and they are always right there when I need them! Quick to answer questions and emails. Available before, during and after our event. They are truly invested in our success and pay attention to all the details. This honestly sets them apart from other options! Pros I love the functionality and options that are available. When first signed up, there is extensive training from the ClickBid team and webinars to help you learn the platform and really understand how to use everything. The team is honestly invested in your event and its success and will go out of their way to help you. Fast to respond to any questions! Day-of support for any issues that pop up. (rare, but its nice to know they are there!) Also the pre-event walk thru they do is one of my favorite things!!! Someone from the team (without even being asked!) will go thru your event with a fine tooth comb and find all the mistakes. Big ones, little ones, it doesn't matter. Did you forget a photo? Or is a time set wrong? Maybe you misspelled something. They go over all the settings and make sure you're ready to rock and roll on event day! I LOVE this feature, and they always find stuff, no matter how confident I am that I have it all set up. HAHA! Having that fresh set of eyes is so helpful!!!! Cons There are a lot of menus and options, and it can be overwhelming at first. However, if you actually take time to go thru the training, they really walk you thru everything. Its only overwhelming if you think you can do it yourself without help. So take the help!! Reason for choosing ClickBid They offered the most features for the money, and the training and support was included. Also ongoing customer service and day-of event support, if needed. Review Source Response from ClickBid May 24, 2023 Angela, Thank you for this AWESOME review of ClickBid. We are so thrilled you are just as excited about our platform as we are😊 Appreciate you taking the time and effort to share your experience regarding ClickBid. SK Sara K. Parent Volunteer (Chair, Washburn Fall Arts Gala) Used the software for: 2+ years ### "I have used Clickbid for my organization's annual charity auction for three years. " January 4, 2018 3.0 Makes the auction easier to manage for our volunteers and attendees. Pros Our organization previously conducted the auction on paper and handled the check out process ourselves. Moving to an online platform has made the process much easier and has required fewer volunteers to manage. It has also been more convenient for our attendees. Cons Getting follow up information and summaries after the event is cumbersome and not at all intuitive. Totals and wrap up information is spread out in different areas, not well defined, and takes a lot of time to figure out. Review Source Response from ClickBid January 5, 2018 This is great feedback. It will help us organize our post event better. We have several updates that will assist this process. BP Beth P. Finance and Support Services Director Individual & Family Services Used the software for: 2+ years ### "Clickbid Review 2023" October 25, 2023 5.0 We began using Clickbid in 2021 with our largest fundraiser and with the Clickbid changes, we have been able to use Clickbid with each of our fundraising campaigns. We did switch from another platform and continue to return to Clickbid due to the level of customer service we receive from the CEO/Founder to the team representatives. A lot of times you don't know what you don't know until you are in the platform working. I can tell you without fail, Clickbid has stepped up and they continue to listen to their customers making necessary changes (additions or deletions) to make their product easier to use and meet the needs of their customers. This is huge going into an event with the confidence in knowing that you are set for success. We would most definitely and have recommended Clickbid to others with 100% confidence that they will be pleased. Pros There are so many things that we like about Clickbid. It is user friendly and it integrates well with other platforms/tools. Throughout the past few years we have become more and more aware of what an essential role Clickbid plays in running a well organized fundraiser/event. We love the way all the features work together to create the bigger picture, covering all areas to make our fundraiser a success. We are able to set the fundraiser up weeks prior to the actual event date and Clickbid will walk through to make sure you are set for success. Customer service is second to none. They truly listen to their customers and make changes based on customer feedback, if merited. Cons We haven't experienced any cons with Clickbid as they turn those into a Pro working with their clients and working through whatever may arise. Again, they truly listen to their customers and take the time to make things right, which is why we continue to return as a customer. Reason for choosing ClickBid Pricing and features. We continue to return because of the customer service. Review Source Response from ClickBid April 9, 2025 Wow—thank you so much for this thoughtful review! We’re incredibly grateful for your continued trust in ClickBid and thrilled to hear how it’s supported your fundraising success year after year. MJW Mary Jo W. Founder - Board of Directors Non-Profit Organization Management Used the software for: 6-12 months ### "The best in the game — without a doubt! 🏆" October 2, 2023 5.0 I overall love using ClickBid. The perfect blend of features and support makes it an easy decision for us to continue with ClickBid. In comparison to its competitors, the ability to quickly get a team member to help us is amazing! Live chat support, quick email responses, zoom meetings, and night of support help is the biggest benefit. Pros ClickBid is a super easy to learn, manage, and cost effective tool for my smaller nonprofit. The outstanding customer support during the prior months of my event and the night of is the best benefit! Their features are easy for day-of volunteers to learn in a pinch, and I truly believe the ClickBid team cares about my event's success. Any communication with ClickBid has been handled in a timely manner. 10/10 would recommend! Cons In my opinion, the only thing that could use some improvements is the after-event reporting. Alternatives considered [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Review Source Response from ClickBid October 9, 2023 Thanks for taking the time to review your experience using ClickBid! We look forward to future partnerships with you. ML Morgan L. Annual Giving Officer, Community Engagement Hospital & Health Care Used the software for: 1-2 years ### "Just Get ClickBid! " October 9, 2023 5.0 ClickBid is easy to use, customizable, and gives a level of professionalism to our event web pages. It helps us manage our ticket/table/sponsorship sales in a way that is accurate and saves our team time. The customer service with ClickBid is second to none. It's truly just a fabulous product that allows us to work more efficiently across internal teams and serves our donors and potential donors well. Pros pros: easy to use (both for admins setting up the site and for donors/sponsors when making purchases or donations), THE BEST customer support, timely payouts, lots of options or customizations, captures all the information we need to efficiently document all aspects of a silent auction, easy to use to collect guest info. Cons cons: as of right now, I don't believe there is a function for setting up table assignments based on the ticket/table sales in ClickBid. This would be extremely helpful if there was something like this. Review Source Response from ClickBid April 9, 2025 Thank you so much for the 5 star review! VR Verified Reviewer Marketing & Creative Manager Used the software for: 1-2 years ### "ClickBid has been great for our annual gala's live & silent auction!" January 4, 2018 4.0 Pros It is affordable and easy to use. The customer support team is very responsive and easily answered any questions I had. Cons We did have some technical issues ClickBid (we were unable to message winning bidders, some guests left without picking up their items or paying) on the night of our event that made extra work for us afterwards. Review Source VR Verified Reviewer Human Resources Director Used the software for: 2+ years ### "I got out of the paper trap and love Clickbid!" January 8, 2018 5.0 Pros 2 years ago we moved our silent auction from paper to online with Clickbid. It made things SO MUCH easier and we raise more money! It is easy to add silent auction items and it is easy for people to bid - in fact, because they can bid from anywhere (vs at the event, in the silent auction room) we raise more money and people get in bidding wars!! We also love the reporting. Very easy reporting with valuable information about our event. Cons I wish the event registration and silent auction modules were tied together better. It works, but it could work better. Review Source VR Verified Reviewer Co-Founder of ESTHER Homes Inc. Non-Profit /Social Worker Used the software for: 6-12 months ### "Well educated and easy to use!" January 5, 2018 4.0 Pros I appreciated that there was a hands on tutorial prior to set up. Then for me to teach others to use it or use myself was super simple! We also had great feedback from guests who complimented how user friendly it was. Cons As a small nonprofit with limited budget funds, we could only use a portion of the software. It would have been nice to have a few more options added with overall cost of fees. Review Source Shelley T. Coordinator Education Management Used the software for: Less than 6 months ### "Great but a little costly for a nonprofit" August 6, 2018 4.0 Loved using it for our most recent event for the charity that I volunteer for. Pros I love that we're able to have people bid on items even when they can't attend our auction for nonprofit . I love the fact that it's easy to use the tutorial is great even for those that are less tech savvy. Cons You have to have really good Wi-Fi wherever you're using it or sometimes it gets bogged down. I also wish it was a little less expensive. It's a little pricey for a nonprofit . Also it be great to have more live customer service, not just email. Review Source JM Jeanine M. Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for nonprofits" March 10, 2021 5.0 We give them an A+! Great for small nonprofits with a limited budget. Pros We love the ease of use and great price for our nonprofit. We used another auction software last year which was very difficult to set up. ClickBid has been a breeze as far as their onboarding and set up. They have been quick to respond to our support requests. The whole process has been pleasant. Cons ClickBid makes it easy by limiting customization. So while I wish we could make our landing page a little more customized, I will gladly trade that for the ease in the rollout. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/) We found Handbid to be difficult, especially customer support. Review Source DS Debra S. Dir of Development Used the software for: 2+ years ### "I have used Clickbid for three years and the system has worked very well for our event." January 8, 2018 4.0 Allows people who do not attend the event participate. Easy closeing of event. Pros I love the "fund a need" portion of the system and used the dashboard that worked great for our event. System was easy for most volunteers to use. I like the website tool as well for ticket sales and sponsor links. Cons It is very time consuming to enter all of the auction items. The costs are a bit high. Clickbid takes a % of all credit card transactions. That is where they make their money so I think charging for additional services is overkill. Review Source JZ Julia Z. Special Events Manager Used the software for: 1-2 years ### "We have used ClickBid for a number of events. It's easy for our bidders to use. " January 4, 2018 4.0 We have seen our profits triple at our annual gala by going from paper bidding to mobile bidding. Guests really like it. They don't have to spend their evening hovering over paper bid sheets and can enjoy the gala. Pros Reasonably priced. Easy for bidders to use. Very good customer service. Always enjoy having the ClickBid representatives assist at our events. Cons I wish we could retain past events and pull auction listings from those events into a new event. I'd like to see a print manual rather than You Tube videos for user instructions. It would be nice if ClickBid was more comprehensive and included peer-to-peer fundraising, etc. I think it may be headed in that direction. Review Source MK Mac K. Director of Alumni Relations Education Management Used the software for: 2+ years ### "This is the fourth year awe used Click Bid - it gets better and better every year. People love it!" January 5, 2018 4.0 Our net income has improved dramatically. Pros It's ease! When we first started we had many attendees scared to use the product. Change was uncomfortable for many. It ended up being no problem at all. Cons Perhaps the search component can improve. There were times I wanted to find an item but have a little difficulty in doing so. I know it's hard to put so much data capability on a smart phone. Review Source DG Darolyn G. Development Officer Used the software for: 2+ years ### "Great Customer Experience" January 11, 2018 5.0 Pros ClickBid trasforma our ability to effectively and efficiently raise more money at our annual gala. It is easy to work with, and is a much appreciated tool for us--particularly with limited staff. Everyone is helpful. Cons No complaints. There does not seem to be a way to contact our rep directly by phone, but response time on email is reasonable. Review Source BB Barb B. Administrative Assistant Used the software for: 2+ years ### "Using ClickBid was a great experience. " January 8, 2018 5.0 Pros It is easy to set up the event and input all of the information. It was also easy to use and understand for the event participants. Cons What I like least wasnt the fault of the software but rather the rules of my organization which doesnt allow us to take credit card numbers and payments through the software. Review Source TL Tim L. event planner Used the software for: 2+ years ### "Clickbid is a great platform to ease the pressure of paperwork & make your organization money. " January 9, 2018 4.0 Pros ease of use, backend efficiency, end user satisfaction. Overall, from start to finish, the web based platform was great. Cons cost is creeping upwards..... a way to minimize CC processing fees. Separation of ticket sales to bid numbers -- two separate accounts Review Source SM Shannon M. Assistant Dean of Student Activities and Leadershi Higher Education Used the software for: 2+ years ### "I researched many options, and Clickbid had the best value." January 9, 2018 5.0 Pros The ability to only pay for the options that you need. In addition to the pricing structure, the ease of use was fantastic. Most of the functionality is straightforward and all of the options are easy to understand. Review Source JA Jill A. Event Auction Chair Used the software for: ### "Intuitive and Supportive" May 11, 2016 5.0 We found ClickBid to be intuitive and easy to use. This was true for both those of us setting up the ticket page and auction items before the event, and our guests during the event. Customer service has been very responsive and patient with us (we were new to electronic bidding and they walked us through everything). The first year we used ClickBid two reps attended and helped out at the event. The second year we had only one person. They were very good at training our volunteer help for the evening, answering our questions, our guests questions, and sending out texts. We probably could do without a rep our upcoming third year, but I'm not sure we want to! As a non-profit organization costs is always a consideration. ClickBid has been a low cost alternative, but not a 'cheap' one. Review Source SH Suzuka H. VP of Operations Used the software for: 1-2 years ### "Highly recommend their service" January 4, 2018 5.0 Pros Inexpensive but great service Friendly and professional staff Easy to set up Quick Payment Awesome website Cons Nothing cons about this company It is easy to navigate Set up can be intimidating but video surely helps to get job done Review Source AT Al T. President Fund-Raising Used the software for: 6-12 months ### "From start to finish, great product to use " January 12, 2018 5.0 learned about where the future of silent auctions is headed! Pros the overall functionality, and the depth of detail available for our event to track and capture all the data is fabulous. Cons can be confusing first time through, capturing the fund a need was challenging at first because of the different screens we needed to checkout on. Review Source CH Carl H. Silent Auction Co-Chair Used the software for: ### "ClickBid was the perfect solution for our inaugural, and now future, benefits! " May 23, 2016 5.0 The application was extremely easy to configure and implement. The staff was very responsive and "above and beyond" helpful. Bidders were able to easily sign up, bid and check themselves out at the end of the night and while support was on standby we didn't need to contact them once during the event. Great application with built in and intuitive features that allowed us to focus on the attendees and overall experience of the event! I highly recommend using Click Bid for your event! Review Source AC Angela C. Event Chairperson Used the software for: Less than 6 months ### "Perfection!" January 8, 2018 4.0 Pros Eliminating paper bid sheets and utilizing the bidding software definitely increased the competition and frequency of bids made (which in turn created higher valued bids). Being able to check attendees out with ClickBid eliminated check out lines significantly. The final reports available were perfect!! Cons Formatting the pictures of auction baskets or offerings was sometimes difficult. Review Source SH Shanna H. Gala Committee Fund-Raising Used the software for: Less than 6 months ### "Extremely easy and intuitive. Event went smoothly and guests loved it! " January 4, 2018 5.0 Easier and faster event check in /check out...improved event flow...better pre auction preview and marketing of items. Pros No "app" to download. Very intuitive for people to use/learn. Greatly improved the efficiency and flow of our event. Cons Would like to be able to customize some of the screens a little more. Would like to have text message able to be a little longer. Review Source MJ Michelle J. Executive Director Used the software for: Less than 6 months ### "used for a fundraising event" January 12, 2018 4.0 Pros ability to use at our event; learned new opportunities for this system. able to incorporate into our process Cons Difficulty training staff to use easily and to process data. Took effort to produce required reports. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.