# Hexnode UEM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hexnode UEM the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146405/Hexnode-MDM/reviews --- Hexnode UEM 4.6 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hexnode UEM Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews PO Paul O Technical DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches.“ October 17, 2025 UK Uththara K Engineer - Systems and SecurityComputer & Network Security, 51 - 200 employeesUsed the software for: 1-2 years. “We have observed that Hexnode customer support response times have increased, and the quality of support has occasionally been suboptimal.“ October 15, 2025 Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort.“ December 4, 2025 AG Arantxa G Senior People Ops SpecialistOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact that I can just click something to "Appear as un-enrolled" doesn't make me trust the un-enrollment process as much.“ October 13, 2025 Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs.“ December 4, 2025 Noam B Cyber Security LeadVenture Capital & Private Equity, 51 - 200 employeesUsed the software for: 1-2 years. “The system can get very slow, especially when you look for report and the support is annoying sometimes.“ December 28, 2025 Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Overall, Hexnode has proven to be an invaluable tool for our organization, enabling efficient management of a large fleet of mobile devices.“ December 4, 2025 TG Todd G IT Specialist IIIHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “The option to force the layout of icons on ipads and phones is lacking. “ April 24, 2025 ## Showing most helpful reviews Showing 1-25 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edilson S. IT Analyst Information Technology and Services Used the software for: 6-12 months ### "Hexnode UEM: simplicity, efficiency, and security in one platform" November 5, 2025 5.0 I found Hexnode UEM to be a complete and reliable solution — easy to use, intuitive, and backed by fast and efficient support that quickly resolves any issues. Pros Hexnode UEM: simplicity, efficiency, and security in one platform — a truly intuitive, powerful, and reliable solution that makes device management effortless and secure. Cons The platform works great overall, but the language support for Brazil could be improved. A fully localized Portuguese (Brazil) interface and documentation would make the experience much better. Review Source IR Ishmael R. Security Engineer Information Technology and Services Used the software for: 1-2 years ### "The Greatest UEM/MDM" December 10, 2025 5.0 Hexnode is great. They are a powerful MDM that makes deployment simple. Their policies are very customizable for any type of OS. This has allowed our team to maximize the potential of Hexnode. Pros Hexnode has the greatest support experience I have ever seen in a product. They are always responsive, and they will always help if I need any assistance for a project that requires the use of Hexnode. I have spent over 2 hours on a call with them before and not once did I sense any frustration from them. I used to reach out a lot to them when I was new, and they told me they were happy I kept using their support service. They always send detailed emails after a call for a recap, or next steps if a follow up is needed. Hexnode has done a fantastic job in building their support. Cons To be be honest, I cannot think of anything with Hexnode that upset me. The only issue I had was there was a period where my portal became very slow. I had to reach out to support and they would immediately refresh my account to get it started backup again. They would not leave until my slowness was resolved. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) I got here after Hexnode was purchased by DataVisor. But I have heard they are much more content with Hexnode than Jamf. Review Source PB Philip B. Owner Financial Services Used the software for: Less than 6 months ### "Critical Offboarding Flaws and Support Gaps in Hexnode MDM" July 9, 2025 1.0 Our overall experience with Hexnode has been disappointing. While the platform offers a user-friendly interface and flexible policy configurations, these benefits were ultimately outweighed by serious technical limitations and poor support. The most critical issue was our inability to unenroll devices — even with help from Hexnode support, the problem remained unresolved. This left us with several devices permanently locked to the MDM, with no way to repurpose or wipe them clean. The lack of a reliable offboarding process has resulted in significant operational and financial setbacks. In hindsight, we would not have chosen Hexnode. We strongly recommend that anyone considering this solution carefully evaluate its limitations, especially around device unenrollment and long-term support. Pros exnode looked promising at the outset — the interface is clean, and setup was relatively quick. We also appreciated the flexibility in configuring device policies and the cross-platform support. Cons We chose Hexnode for mobile device management expecting a reliable and flexible solution — unfortunately, the experience has been quite the opposite. The biggest issue: we were unable to unenroll several devices, and even after escalating to their IT support, no one could provide a working solution. We're now left with devices that are permanently stuck with the MDM installed, with no way to remove it — even a factory reset didn't help in some cases. The support team was slow to respond and ultimately couldn't resolve the issue, leaving us with unusable hardware and no clear path forward. This has caused significant disruption and cost to our operations. If you're considering Hexnode, be extremely cautious — particularly if you ever plan to offboard devices or change MDM providers. Based on our experience, we would not recommend it. Review Source VR Verified Reviewer Cyber Security Lead Venture Capital & Private Equity Used the software for: 1-2 years ### "Hexnode is amazing for Windows" December 28, 2025 4.0 Overall I think it's the best MDM for Windows devices out there, with all of the flaws taken in consideration Pros I love the way you can force execute drive encryption. We were looking for a system that is NOT Intune to control drive encryptions Cons The system can get very slow, especially when you look for report and the support is annoying sometimes. Switched from [Automox](https://www.capterra.com/p/148872/Automox/) I needed a real MDM to also be able to initiate Drive Encryption remotely Review Source JW John W. IT Support Construction Used the software for: 1-2 years ### "Hexnode is very Useful" June 26, 2025 5.0 My experience with Hexnode UEM is fantastic. Their latest update has been extremely beneficial with our connection issues previously experienced. Pros We now have no user approval need to access our equipment. It is almost immediate and we have full access without the users approval. Cons We previously had some connection problems , but with the latest update it is working great and we are not currently having any issues. Alternatives considered [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) Reason for choosing Hexnode UEM The pricing was competitive, ease of implementation and ongoing usage. Review Source PO Paul O. Technical Director Information Technology and Services Used the software for: Less than 6 months ### "The Unified Platform That Delivers - Mostly" October 17, 2025 5.0 Once you have found your feet inside the platform, it makes sense and the support is quick to respond with any queries we have had. Pros This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches. The Kiosk Mode locks devices to a single purpose, ideal for retail and restaurants. Their quick and helpful customer support is the secret weapon. Cons The quality of their macOS deployments are good, but coming from JamF, it can be better. I would much rather have a single pane of glass for the entire org rather than multiple tools for multiple platforms. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reason for choosing Hexnode UEM Support response, features and pricing were all better in Hexnode. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) pricing and need to deploy more than just Apple devices. Review Source BH Brad H. it guy Restaurants Used the software for: 6-12 months ### "Hexnode is great" October 28, 2025 5.0 We are slowing deploying to a fleet of 150+ devices. Process has been smooth. Able to work with multiple permission types or groups of devices. Pros Customer support is 10/10. Responsiveness is amazing. Best bang for your buck here to manage multiple devices and set any policy you want to manage the devices. Cons Little bit of a learning curve if you haven't done MDM before. There are some interesting steps you have to take, but once you figure that out... it's a breeze. Alternatives considered [Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/) Reason for choosing Hexnode UEM most robust, well rounded. best bang for buck. Review Source AM Ahmed M. IT Information Technology and Services Used the software for: 2+ years ### "Most complete multi OS MDM Solution! " April 28, 2025 5.0 Overall I have used Hexnode to manage PC, Mac, iOS and Android - and its been amazing to be able to manage such a variety of systems in one console. The speed in which these policies are applied are amazing! Also its very easy to deploy initially from a user prospective with minimal interaction. Keep up the amazing work! Pros Hexnode allows us to manage a global team working on various Operating Systems. This provides us one central system to manage compliance and secure our company data. Their support is always prompt and provide solutions in a timely manner. hexnode is easy to integrate with any IDP and provides the most multi-OS management than any MDM I worked with in the past. Cons Documenation can sometimes be outdated with some of the frequent MAC updates. Additionally when a policy or action is pending and attempts to re-try there isnt a way to stop it. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Hexnode UEM I used hexnode in the past, and with a multi os team, its the best to manage all OS settings from a single console. Review Source JL Jeff L. Senior Systems annalist Information Technology and Services Used the software for: 1-2 years ### "The much better MDM : ) !" April 29, 2025 5.0 Higher productivity and the policies are excellent. Pros Very responsive to changes. They post much quicker than other MDMs Cons The live help is great but there should be more canned solutions etc. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Hexnode UEM Our client liked it. We thought you were overpriced for what our client liked but we had to convince them you use your product for this rollout. Switched from [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) They lacked customer service and they product didn't always connect to devices - Very frustrating. Review Source KK Kerry K. Unified Communications Engineer Hospital & Health Care Used the software for: 2+ years ### "You should use Hexnode." April 28, 2025 5.0 My overall experience with the product itself to the rep, and support has been excellent. Dedicated staff really stands out. Pros The best part about Hexnode is how easy it is to navigate the portal to set things up. Unlike many other UEMs I have used, it is laid out very well. Cons A few features that I would like are behind tiered plans that, for our use case, don't make sense to move to just for those features. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Hexnode UEM Hexnode was obviously the better option after demoing both. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Meraki was not working well, though it was still very much new from cisco Review Source SS Samuel S. CEO Hospital & Health Care Used the software for: 2+ years ### "Great Product" April 25, 2025 5.0 Pros Customer support is great. Phone calls are answered quickly and the representatives are knowledgable about the product. Cons The software oftentimes feel hard to use, however customer support knows the product very well. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Hexnode UEM Supports multiple operating systems including iOS and Android Review Source MT Milad T. Owner Education Management Used the software for: 6-12 months ### "Best for medium sized companies" December 31, 2021 5.0 Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily. Pros The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price. Cons Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Reason for choosing Hexnode UEM Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did. Review Source JR Joseph R. IT Support Mental Health Care Used the software for: 1-2 years ### "Robust MDM, Does everything I need it to" January 29, 2021 4.0 A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager Pros The software is easy to use, the single pane of glass for app/device/user management is a dream. Cons Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management Alternatives considered [SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/) Reason for choosing Hexnode UEM Pricing was better, and at the time MS Intune was not considered at our organization. Review Source UK Uththara K. Engineer - Systems and Security Computer & Network Security Used the software for: 1-2 years ### "Hexnode: granular control over mobile devices" October 15, 2025 5.0 Hexnode presents a cost-effective solution, offering ease of deployment and management. The product demonstrates comprehensive platform support, encompassing Android, iOS, macOS, and Windows. Pros Hexnode offers a comprehensive device management solution tailored for both small-to-medium businesses and large enterprises. The platform provides granular policy management capabilities, enabling robust device control. Furthermore, deployment is streamlined across all device platforms. Cons We have observed that Hexnode customer support response times have increased, and the quality of support has occasionally been suboptimal. Review Source PS Patrick S. Product manager Information Technology and Services Used the software for: 2+ years ### "Powerful solutions to manage iOS and Mac devices" April 28, 2025 5.0 I am very satisfied with this solution to manage our fleet of iOS and Mac OS devices and deploy apps on these devices. Pros Very powerful solution to manage iOS (iPhone / iPad) and Mac devices remotely. Cons No support to deploy iPad apps on Mac OS devices even if Apple allows that. Review Source JC Justin C. President Computer Software Used the software for: 6-12 months ### "Simple to get running, comprehensive feature set" April 25, 2025 5.0 Overally we were lacking an MDM for our Mac products. Hexnode is actually capable of doing pretty much all device types, but we're using it for Mac to comply with client InfoSec requirements. My only critique is the limited ability to control installable applications of users' devices. Pros Ease of installation per device. Our employees simply need to click a single link and the policy gets installed and runs. Cons Getting set up in the Apple Buiness manager as a prerequisite. Review Source JW Jacques W. Chief Network Technologist Government Administration Used the software for: Less than 6 months ### "My Hexnode UEM overview" April 9, 2025 5.0 Pros That as admin i am can manage all my devices whether it Windows or android on 1 platform. Cons It was a bit of a mission and overwhelming to get use to the user interface, but working with the system for a while i was able to get use to the look and feel. Review Source JN Justin N. IT Support Construction Used the software for: 2+ years ### "Solid and practical UEM" May 18, 2023 5.0 Pros Eas of setting up policies and importing our devices Cons The need for apple devices to be enrolled in apple business manager for some of the features to work Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Cost and ability to manage more devices Review Source VR Verified Reviewer Software Developer Information Technology and Services Used the software for: 1-2 years ### "100% reliable UEM solution" April 24, 2022 5.0 We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves. Pros Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features. Cons I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy. Review Source DG Daniel G. IT Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Intuitive setup, and design, Great Customer Support" May 23, 2023 5.0 Having our Driver's eld locked down to only the programs for work is great.Easy to use, and very straightforward. Pros Easy setup and integration. Great customer support at every stage.Kiosk is clean and to the point. Cons Cons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice. Alternatives considered [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)[baramundi Management Suite](https://www.capterra.com/p/177946/baramundi-Management-Suite/) Reason for choosing Hexnode UEM Easy of use and setup. Review Source AM AlyxaKay M. Director Plastics Used the software for: 1-2 years ### "Easy to use - peace of mind. " June 30, 2023 5.0 Very positive Pros Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using. Cons It offers a lot and I have not taken much time to explore all that it offers. Reason for choosing Hexnode UEM It was what I wanted - pay per use! Review Source AS Aamna S. Head coordinator Hospital & Health Care Used the software for: 6-12 months ### "Awesome MDM tool" June 10, 2022 5.0 Complete Windows device management. We use several of their restrictions and security policies in addition to the custom app management features for centralized administration of Windows apps and devices. Pros The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth. Cons I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster. Alternatives considered [Workspace ONE](https://www.capterra.com/p/206931/VMware/)[Intune HRMS](https://www.capterra.com/p/197388/Intune-HRMS/) Review Source NC Nijith C. Company Manager Computer Software Used the software for: 1-2 years ### "An easy to use UEM software " January 5, 2022 5.0 If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision. Pros Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security. Cons Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency. Reason for choosing Hexnode UEM We wanted to have a cheaper alternative to the Cisco systems manager, without compromising on security. Hexnode was indeed the best solution we could opt for, except for its slight update issues. Review Source AL Aaron L. Application Support Wholesale Used the software for: 1-2 years ### "Good MDM platform" May 18, 2023 5.0 Pros I like that I'm able to remotely control our warehouse scanners using Hexnode. Cons Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse. Review Source TU Tarik U. Head of Global IT & Infosec Consumer Services Used the software for: 1-2 years ### "Good but a little bit expensive" September 4, 2023 4.0 Pros Google SSO integration and apple and non-apple support Cons Unfortunately It's an expensive solution. Alternatives considered [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)[Iru](https://www.capterra.com/p/181954/Iru/) Review Source Talk to a Capterra advisor for free and get results within 15 minutes.