# Fluxx Grantmaker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fluxx Grantmaker the right Grant Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/reviews --- Fluxx Grantmaker 4.3 (95) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Fluxx Grantmaker Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews Becca A Philanthropy DirectorExecutive Office, 51 - 200 employeesUsed the software for: Less than 6 months. “Fluxx addressed access issues that mattered to my Trustees as well as provided a turnkey product for how my day-to-day tasks actually work.“ May 5, 2026 JP Jessalyn P Sr. Grants ManagerPhilanthropy, 11 - 50 employeesUsed the software for: 1-2 years. “That disorganization comes through in the ad hoc reporting tool as well, where finding the correct fields to add to a report is incredibly difficult, even with a search function.“ April 22, 2025 Dona Elizabeth Naholowaa M Grant ManagerPhilanthropy, 2 - 10 employeesUsed the software for: More than 2 years. “Most recently Fluxx support helped me build a locked dashboard that allowed us to spin-off our Youth Leadership Grant Program to a consultant in our community where we can supervise it while the consultant engages with the elementary through high school aged students who apply and do community service to earn funds for Project Grad events and neighbor island field trips. “ October 30, 2025 JP Jessalyn P Sr. Grants ManagerPhilanthropy, 11 - 50 employeesUsed the software for: 1-2 years. “There doesn't seem to be a single written resource that addresses the system in its entirety, and there's too much detail for every element covered in the "Fluxx University" trainings for admin users to be fully retained forever once the trainings are complete.“ April 22, 2025 OJ Olivia J Senior Arts and Culture Funding ManagerPublic Policy, 10,001+ employeesUsed the software for: 6-12 months. “It has streamlined our entire process, from application tracking to communications, payments, and verification, everything flows more smoothly and efficiently.“ July 17, 2025 OJ Olivia J Senior Arts and Culture Funding ManagerPublic Policy, 10,001+ employeesUsed the software for: 6-12 months. “I joined my team mid-implementation, and due to tight deadlines, I didn’t have the chance to fully step back and learn the system from the ground up.“ July 17, 2025 OJ Olivia J Senior Arts and Culture Funding ManagerPublic Policy, 10,001+ employeesUsed the software for: 6-12 months. “We’ve been able to create different portals for different user types and grant limited access to those who need oversight on specific pieces, without overwhelming them with backend complexity. Once you’re familiar with the platform, it’s incredibly powerful.“ July 17, 2025 TR Thomas R Senior Manager, Grant OperationsPhilanthropy, 51 - 200 employeesUsed the software for: Less than 6 months. “Some settings/features can't be controlled based on user profile, making segmentation more complex to implement.“ November 15, 2024 ## Showing most helpful reviews Showing 1-25 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen B. Foundation Manager Philanthropy Used the software for: 2+ years ### "Super Flexible Grantmaking System" May 5, 2022 4.0 We have been able to streamline our operations considerably with Fluxx, so that our standard workflow can be operated by one person, and the quality of the generated reports taken to our Board is exceptional. The flexibility is so great that it can be a challenge to know when to stop refining processes! Having got to this stage, however, it means we can concentrate more on higher-level concerns like outcome reporting, equity issues, and community engagement. Pros The positive experience started from the beginning: the onboarding process. The onboarding team helped guide us through organising all the exported data from our old system and mapping it into the new structure. I learned that there is no "default" setup - everything was set up from scratch to match our desired workflow and existing data. As we have grown and needed to make changes to our grants programmes, we have customised Fluxx more and more to our particular needs. The majority of this we have been able to do ourselves or with the help of the active and helpful Fluxx community from around the world. There is a huge amount of knowledge and goodwill on the Fluxx community forum, there are local user groups, and an annual Fluxxcon conference. The Fluxx community is well supported by the company (dedicated member of staff) and by far the quickest way to get help when needed. Fluxx's Advanced Services team are available to take on bigger customisation projects, but we have not needed to use them (yet). Another stand-out for me about the product is that you can modify the system using (limited) lower-level coding in a reporting language called Liquid HTML, and its underlying language Ruby. This opens up possibilities for incredible customisation of reporting, workflow, external data access, and processing. Cons From the beginning I realised "there is no manual". Yes, there is documentation within the help-desk system and this is growing over time, but it tends to be task-based rather than actually describing the interface and what everything does. Support is sketchy at times. There is often better information and help from the rest of the global community than from the Helpdesk; over time, too many of my bug reports have gotten stuck at "With Engineering" and not resolved. Offsetting the support issues is the way that Fluxx provides levels of certification for users and admins, though online courses. These appear to be valuable conduits for product knowledge and good practice. Recently, Fluxx has locked down some of the things that we used to be allowed to do with Ruby programming within the system. Thankfully, they listened to users' voices and have allowed some more flexibility than they were planning, but the net effect has been that it takes some more time and effort to learn the programming environment and to implement features using it. The cost is quite considerable, about 1.5% of our granting budget. This could be prohibitive for grant-makers smaller than we are. We feel we get good value for this. Review Source Response from Fluxx May 19, 2022 Dear Stephen, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. JS Jovoni S. Director of Compliance Non-Profit Organization Management Used the software for: Less than 6 months ### "We've adopted the product and some of the staff!" April 15, 2025 4.0 At onset the pacing of the onboarding process was set well, and the team was very accommodating. The staff building the product frequently answering questions and willing to 'tinker' to service the need of our organization and the uniquities of having our membership agencies as grantees. During the initial testing process, we felt like we could have benefited from more guided instructions (we don't know what we don't know) and perceived that we needed more time during refinement as we had a different perspective/ understanding of how the system worked and needed to make the necessary adjustments. However, our team felt rushed by project management at times to complete the project ahead of schedule - but during meetings expectations/priorities were clearly discussed and interim meetings were held (in-between standing meetings) to ensure the quality of the product. Pros The customization of platform is a highlight and the willingness of the team to provide a product that best fit our needs. There was a team effort to onboard our staff. Each person was knowledgeable about their particular area and was incredibly helpful. Cons There are some quirks about the platform like, when printing a pdf the text in the blue box is black and difficult to read and the font color for a signal message is very light on the grantee dashboard side. Switched from [Euna Grants](https://www.capterra.com/p/122370/AmpliFund/) Ease of use and Granttelligence which gives our agency the ability to report to us and we now have a repository of impact/data. Review Source LW Leah W. Chief Operations Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Advocacy Funder Review" May 4, 2022 3.0 My team is liking Fluxx overall so far. As the person overseeing its setup, we are still rolling out the system and the jury is still out on if purchasing the system will be worth it or not. Pros Fluxx is highly configurable. You can set it up in so many ways. Cons I purchased this software needing a budget management system. After months of research and testing (and being told by the marketing team), I believed it would meet our needs. Now that we are in the system, I see that the budget management aspect of the system is not configurable (although everything else in Fluxx is) and is badly built. I wouldn't recommend this product for anyone looking for budget management until they make some fixes. Reason for choosing Fluxx Grantmaker We chose Fluxx because of how configurable it is and because we believed it would meet our budget management needs. Review Source Response from Fluxx May 19, 2022 Dear Leah, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx is the most powerful and configurable system out there if you are looking for a GMS. We integrate with other systems so your tech stack covers all your operational needs. please contact your customer success team to find a path to address your concerns. TD Tara D. Program Manager Hospitality Used the software for: 1-2 years ### "Overall a great platform" April 25, 2025 5.0 Pros Fluxx is extremely adaptable to our program's unique needs. Our grantees and grant reviewers have both shared that they find the platform to be extremely intuitive and user friendly. Fluxx's implementation team takes the time to learn each organization's program, and doesn't stop until it's right. Cons For the administrator, Fluxx has a steeper learning curve. Making changes to the site or a grant application sometimes involves liquid code and can be cumbersome and lead to errors. Alternatives considered [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)[Submittable](https://www.capterra.com/p/158382/Submittable/) Reason for choosing Fluxx Grantmaker Fluxx had a very simple user interface; very customize-able Review Source MG Michelle G. President and CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Fluxx Review " February 5, 2024 4.0 It has had its challenging moments but overall, the experience was good. Pros So far it is moving our old-school system of paper to an online system. It is allowing us to expand and reach more people and keep all the grantmaking information in one location. Cons The system itself has nice features and is fairly intuitive. I do think some features can be improved. The system itself is good, but I think that the sales team and the implementation team need to have better communications on what is possible in the system and exactly what it looks like to relay to potential customers. I think that even having implementation experts on sales phone calls with serious, potential customers is necessary. Sales gave me high expectations on what was capable in the system for the splitting of our foundation and scholarship programs, which are from completely separate entities. However, reality was different and it was frustrating for me and my team, but im sure also frustrating and challenging for those helping implement our product. Plus, sales didn't seem to realize the scope of our needs or ask the right questions initially. The implementation specialists realized the scope of our needs fairly quickly, and realized how different some needs were compared to what everyone initially thought, leading to a change order. I know all companies struggle with this to some degree, but it would be my biggest recommendation for company improvement for more satisfied customers. If we had not had the complexity of these two separate entities using the same software, the implementation would have been a total breeze for the foundation. Alternatives considered [Scholarship Lifecycle Manager](https://www.capterra.com/p/160055/Scholarship-Lifecycle-Manager/)[Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/)[GivingData](https://www.capterra.com/p/166229/GivingData/) Reason for choosing Fluxx Grantmaker The ability for the foundation and the scholarship programs (two separate business entities) to use the same software and the same features/functionality at the price initially quoted to me was better than the features/functionalities/price from other products. And other products sometimes required each entity to use a separate product, which nearly doubled the cost. Review Source MZ Matt Z. Grants Manager Civic & Social Organization Used the software for: 6-12 months ### "Fluxx" November 27, 2023 5.0 Overall very satisfied and would recommend to other organizations, but I still feel as though I'm just scratching the surface of what the system can do and figuring out things on my own that it would have been nice to be shown. Again, that's not to imply the implementation team didn't show me everything they could in the time we had. \[sensitive content hidden\] was spectacular, but he spent a long time building the system and answering questions and I would appreciate similar access to someone to bounce ideas off of as we iterate. Pros Our implementation lead (\[sensitive content hidden\]) was a joy to work with. He was very responsive and always able to understand our unique needs, working with me to come up with solutions to multiple idiosyncratic things about our process. The system is very user-friendly for grantees, and our employees are so far able to pick up their roles pretty quickly as well. Cons The training videos are utterly atrocious. Overwhelmingly long, boring, and maybe it's me, but they don't seem to help much if I have questions about how to actually do something. I also would appreciate more ongoing check-ins and support; I felt like I went from weekly meetings during implementation (which were super helpful but in no way could have really covered all possible scenarios) to no guidance at all and it's been a little overwhelming. The community and knowledge base are helpful resources, but sometimes a little too hard to narrow down. Sometimes when I open support tickets, it's obvious from the response that my initial message wasn't read thoroughly. Alternatives considered [Submittable](https://www.capterra.com/p/158382/Submittable/)[GivingData](https://www.capterra.com/p/166229/GivingData/) Reason for choosing Fluxx Grantmaker GivingData was the only one that came close to Fluxx in terms of our interest, and Fluxx had an edge in customizability and data aggregation. Review Source Response from Fluxx December 6, 2023 Thank you for your valuable feedback. Fluxx has been heavily investing in and expanding our training team to release more comprehensive and engaging processes, resources, and best practices in the coming year. Feel free to reach out to our Customer Success team to learn more about what we are working on, and for any ongoing questions or assistance you may need. We have a whole team of CSMs who are dedicated to ensuring your long term success with Fluxx. MB Marilyn B. Senior Grants Manager Philanthropy Used the software for: 2+ years ### "Excellent Choice!" November 4, 2023 4.0 My overall experience with Fluxx Grantmaker is a positive one. I love the Fluxx Community and the opportunities to network and learn. I like that they are open to users contributing to product ideas and having a say in future product development. As the grants manager, I am currently looking at ways to optimize our Fluxx instance. We recently received a 'site scan' through our customer success team and the chief development officer. We received a performance audit of our instance, a general facelift of our user interface, and received recommendations for improvements. It is opportunities such as this, to collaborate with Fluxx, that I appreciate. Pros The most exciting thing about Fluxx is the user interface. I've been using this system for about seven years and still get excited every time I log in. Fluxx is easy to use, customizable, mostly configurable, and has tons of features and available integrations to tap into. Cons I do not like the ad-hoc report feature. I wish there was a simpler way to identify and add fields to reports; 'hunting and pecking' for the fields you need is a time waster. I also don't like that product update releases sometimes 'break' something that was working before the release and then have to wait for customer support to fix it. Reason for choosing Fluxx Grantmaker Fluxx was customizable, which was important to us because of the limitations of our grantmaking and our processes. It also had a user-friendly interface. Switched from [Blackbaud Grantmaking](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/) GIFTS no longer met our needs and our customer support tickets with unresolved issues kept getting lost in the 'R & D' department. Review Source MB Maheva B. Programme coordinator Renewables & Environment Used the software for: 2+ years ### "Good grnt management tool but steep learning curve" May 5, 2022 4.0 Mostly positive. There is a great community that provide a lot of support and help in getting to learn the product. The product itself is very flexible and offer a lot of possibilities to custom it so that it fits our needs. However, it requires some time and energy to learn how to administrate it properly, especially when you are a small team (like ours) Pros This product is very flexible and offer a lot of opportunities to custome it if you have the skills and time for it Cons There is a steep learning curve. In addition, it is sometime necessary to re-adjust some settings after an product update release, which might be frustrating Reason for choosing Fluxx Grantmaker Description of various features, flexibility to custom the product, opportuniyt to have a coprehenisve grant management system Review Source Response from Fluxx May 19, 2022 Dear Maheva, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. If you have any issue, please contact your customer success manager to find a path to resolution. MH Marci H. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Flexible Grants Management" April 29, 2022 4.0 Pros What I like most about Fluxx is that changes to the live process or forms can be made on-the-fly. This is very helpful for us as a new foundation still iterating on really everything to do with our grantmaking cycle. Another thing I like is that the company really does listen to its user community, incorporating our ideas into their updates. Cons What I like least aboutFluxx is that it's capability is deep, but there isn't a good way to tap into all that is available. When we set up the system, the implementation folks map the Fluxx system to your current process without really sharing what is available/possible. So now that we are changing our processes, there could be features that we could use but we don't even know what is available. Also, there is a lot that can be done with liquid code, but if you aren't fluent in liquid, there really aren't any resources to help except for other users who are busy with their own jobs. Alternatives considered [Submittable](https://www.capterra.com/p/158382/Submittable/)[eCivis](https://www.capterra.com/p/122493/Grants-Network/)[Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/)[akoyaGO](https://www.capterra.com/p/92666/Pearl-Akoya-net/) Reason for choosing Fluxx Grantmaker We selected Fluxx Grantmaker over the alternative products because of the promised integration with our accounting system. And, because we were a brand new foundation, we needed a system that was flexible because we knew our processes would change over the short-term. Review Source Response from Fluxx May 19, 2022 Dear Marci, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx is a powerful tool that can grow with you, wherever that growth takes you. Your customer support team is here to guide you through the changes you should make to your system to best support your latest needs. Please contact them for help! KC Kimberleigh C. Director of Grants Administration & Program Officer Philanthropy Used the software for: 2+ years ### "Incredible tools and functionality, lots of set up!" April 29, 2022 4.0 Pros Fluxx is incredibly customizable. We were able to build and implement grant processes that reflect our values and the desired relationship we want to create with grantees and applicants, rather than needing to create workarounds based on an out-of-the-box or one-size-fits-all system. The connected data structure mirrors the relationship-oriented way we work and makes it very easy for members of our staff to move through the network of grantees and applications. Complex reporting tools are available and there are many features and integrations to experiment with and refine our processes so it can improve from year to year. Additionally, there is a strong Fluxx community to rely on with questions about those features or ways of maximizing the impact of Fluxx. Cons Shifting from an out-of-the-box GMS to Fluxx meant that we weren't prepared for the amount of work it would be to set up, build, and maintain Fluxx. Some back end tools like document and email templates require strong knowledge of liquid code. Staff members who are not fluent in Fluxx can't design their own reports, for example, because of how complex reporting in Fluxx is (the knowledge of backend field names is required, as well as understanding the relationships between models). Operating Fluxx, though it results in strong report, a flexible workflow, and lots of customization, is a heavier lift for the grants team and required new staff hires with past Fluxx experience. Additionally, the support team, though thoughtful and helpful in the moments when something goes wrong, is not available to brainstorm solutions, just solve problems. It would be helpful to be able to consult with someone inside of Fluxx when we have questions about new features or tools that could benefit us, rather than needing to seek that out from the community or pay for an additional contract. Alternatives considered [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)[GivingData](https://www.capterra.com/p/166229/GivingData/) Switched from [Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/) We were seeking a system with greater customization and stronger reporting tools so that we could move away from working in shadow spreadsheets and towards a unified system for all grants data. Review Source Response from Fluxx May 19, 2022 Dear Kimberleigh, thank you for your feedback and for being a valued member of the Fluxx community. Please note that your customer success team is here to help you get all the value from your Fluxx GMS. They will guide you through steps you can take to adjust your configuration to your current needs that will change regularly. It actually one of the benefits of Fluxx: your system can grow with you, wherever that growth takes you. TM Terry M. Allocation and Grant Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "UWCA Fluxx Review" May 23, 2025 5.0 I had the opportunity to work with \[sensitive content hidden\] in technical support, and he was great.  Because of the position I am in, I want to know more than just how to use the Fluxx grant management system, I want to know how to troubleshoot as well. \[sensitive content hidden\] was very patient with me and was able to answer every question and concern that I had. It was great working with him. Pros It is user friendly. Easy to navigate through the grantee portal. Also, I love that it can auto generate emails to our clients so we can consistently give them updates on their applications or reports. q Cons Some things like the dynamic box are too small. Our clients say they cannot read all of the questions we have on applications. Review Source TR Thomas R. Senior Manager, Grant Operations Philanthropy Used the software for: Less than 6 months ### "Fluxx is Great!" November 15, 2024 5.0 We recently completed a two-year onboarding process with Fluxx, and the experience was great from start to finish. \[sensitive content hidden\] and the Fluxx team provided exceptional support as we scoped and developed dozens of complex programs while ensuring our system was designed to accommodate future growth. I appreciated their flexibility and allowing us to move the project forward at a pace that worked best for us. One of the reasons why our Fluxx build was so complex is because we are building custom integrations with our Fluxx environment. \[sensitive content hidden\] and team expertly helped us navigate this process by ensuring our Fluxx build and models would align with future integrations, and also by guiding us when we had an array of technical questions. There were multiple times during implementation where \[sensitive content hidden\] helped us rapidly and efficiently resolve blockers which is a true testament to her deep knowledge of Fluxx and her care for Fluxx customers. \[sensitive content hidden\] and the Fluxx Data team also led us through a large-scale data migration in phases which provided our team with clear goals and milestones. All of this support has really set us up for success to maintain and scale our Fluxx environment - we are so grateful to \[sensitive content hidden\] and the entire Fluxx team! Pros The system's ability to handle dozens of complex programs with different forms and workflows combined with an admin's ability to make quick changes as needed, is impressive. Additionally, the Fluxx team and the Fluxx community forums are both excellent! Cons Some settings/features can't be controlled based on user profile, making segmentation more complex to implement. Review Source SO Suki O. Director of Administration Non-Profit Organization Management Used the software for: 1-2 years ### "A Grants Management System for Learning Organizations" July 21, 2016 5.0 We selected Fluxx after poring over a dozen possibilities and two like-functional contenders, chiefly because we knew our staff would value well-designed, anywhere anytime access (great web and app interfaces); our grantseekers /grantees would appreciate how Fluxx's portal design addresses common frustrations of applying for and managing a grant; and the Fluxx company itself is the brainchild of extremely thoughtful people who not only understand philanthropy first hand, but are as committed as we are to making these tools advance our effectiveness, not bog us down. Our instance of Fluxx is used by the entire staff every day as a knowledgebase and resource for understanding the impact of our grantmaking, a first for us, and it has simplified the regulatory work of our grantmaking beyond expectations. Pros Fluxx has a great process for working with you to build a grants management system that reflects your grantmaking culture while connecting you to the power of its software and effective practices in the field. The underlying architecture is fast, reliable and secure, and training (from grantseeker to reviewer to program team to hard core admin) is an easy path. They are great listeners, and demonstrate how critical our grantmaker experiences are to product design and features. Yet the value of Fluxx is not exclusively on the technical side, it's also in how it can support a transformation of attitudes about what the role of grants management is going to be in your organization. Last but not least: Fluxx is as accessible as they are brainy: they are catalyzing a community of users using grassroots principles (their annual (un)Conferences are completely user-driven), and their leadership is as likely to join a conversation as the first-touch support staffer. Cons Fluxx is growing fast and on the way to ramping up its support and implementation teams to meet a dramatic increase in demand. Until they catch up, the out-of-the-box training materials and knowledgebase can reflect outdated material. This is further exacerbated by the fact Fluxx often turns on a dime (yay), improving features before full documentation is updated (uh-oh). Luckily, their user community is filling in the gaps as is a new program of quick training webinars. Review Source Response from Fluxx August 3, 2016 Hi Suki, Thank you so much for your thoughtful review. We are so happy to hear that Fluxx has exceeded your expectations by simplifying your grantmaking workflow and that you recognize that we truly listen to our client's feedback and thoughts as we continue to improve our product. You will be happy to know that a major area of focus for us in 2016 has been on increasing training, communications, and product documentation. We continue to add to our Knowledge Base where we now have over 250 articles and have expanded our Support and Training teams. Keep an eye out for more product and training resources in the very near future and let us know how else we can better support you as a customer! Best, Pej Azarm, VP of Client Services FH Faye H. Grants and Programs Coordinator Hospital & Health Care Used the software for: 2+ years ### "Great for customization" May 2, 2022 4.0 Overall, I enjoy using Fluxx and have found it easy to use after being trained and having been the administrator for a while. Now that I understand how the system works, it's easy to troubleshoot and customize features to our needs. However, for new users on the grantee and employee side, it can be a bit tricky to figure out. There are certain features that I wish could be improved, like financial reporting, reporting out on impact, and types of data collection. Pros As the admin user of Fluxx, I like all the customization features of Fluxx that allows us to create a grant application that perfectly matches what we want to collect. The ability to customize applications and reports as an admin user is great, and I like the independence of using the system without needing technical support from Fluxx. The same goes for troubleshooting issues - the admin panel is overall easy to understand after you have been trained and used it for a bit. Cons The reporting features or methods of measuring impact data are not as strong as I would like. In order to learn more about our grants, we have to either do an excel export manually or create an AdHoc report to show data. AdHoc reports are a bit tricky to set up, and still end up in an excel format instead of a summary card on Fluxx. I would like a better way to report on grants, and share reports or impact data with leadership at my organization. Fluxx is also not easy for all to understand if users are not tech-savvy. It might benefit from working through some kinks and being a little more user friendly on the grantee side. Review Source Response from Fluxx May 9, 2022 Dear Faye, thank you for being a valuable member of the Fluxx community. You will be pleased. to know that we are rolling out a brand new reporting and analytics capability soon. We will make sure to connect with you and get your feedback! JL Jason L. Grantee Relations Associate Non-Profit Organization Management Used the software for: 2+ years ### "Solid & Versatile Grantmaking Platform" May 5, 2022 4.0 Pros Fluxx is such an easy product to use and it lifts so much of the burden off of foundation grant admins and grant applicants. Crowdsourcing techniques through the Fluxx community is a wonderful way to innovate our work. Cons There are slow downs from time to time and I wish there would be quicker support to resolve bugs. Review Source Response from Fluxx May 19, 2022 Dear Jason, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. If you have any issue, please contact your customer success manager to find a path to resolution. SW Sean W. Grant Manager Philanthropy Used the software for: 6-12 months ### "Fluxx in depth Review" August 23, 2023 5.0 Overall, I don't have a real complaint about the products. There's always more customizing we could do but we have also reached a place of "efficiency" and if we need to become more efficient, Fluxx is flexible enough for us to do so. Pros The ability to customize the system to the exact needs of our staff all while still being visually pleasing and efficient. Cons At first I found it not to be "as intuitive" as I thought it should be. Review Source GM Grants M. Non-Profit Organization Management Used the software for: 1-2 years ### "Fluxx Review by New Grant Making Organization" August 24, 2016 5.0 We started an ambitious re-granting program to provide access to funds for local organizations throughout the state. Through this program, smaller organizations can apply for grants up to $50,000. We knew how we wanted the re-granting program to work, but we were extremely green when it came to applicable software and data management. I was brought on as the Grant Program Manager after the decision was made to go with Fluxx and I couldn't be happier. After a small issue with our initial contact at Fluxx, we were reassigned Kris Tan as a project manager. The rest of the process went very smoothly. Kris was extremely attentive to our needs and coached me through learning the software and building our initial instance. I had little background in software applications and after going through the tutorial and practicing (this was key!) I feel completely comfortable as the site administrator, even to the point that in the last three months, I was able to completely re-engineer our workflow and build new application forms. Although Fluxx set everything up for us pre-launch, we decided to reconfigure our instance after learning some tough lessons during the first grant cycle. Overall, Fluxx was pleasant to work with and guided us step-by-step through the build, implementation and any support we needed. Pros \- Support from Fluxx team ----They are very responsive when submitting support tickets. A member of Fluxx support team usually responds within the hour. - Easy to make changes to forms, workflow and landing page - adaptability of software and converting data easily into an excel sheet - Filtering of Cards. We have multiple cycles of grants occurring at all times. I can easily filter which cycle I want to focus on by filtering the cards. This allows me to be organized and "remove" applications by filtering them out of the card without actually losing any applications. - Multiple warnings if you decide to delete a record in the system -Fluxx also gives you a pre-production site to test all of your solutions before implementing on the live site. -The Fluxx Community site is a great resource for problem solving and asking experienced users if they have ever encountered a particular situation before. Cons \-Card re-load times are occasionally slow, but I have never had a problem with the site crashing. Review Source PT Patricia T. Grants Manager & Data Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Renewed - Appreciation " August 30, 2023 4.0 Pros Continuous evolution, incorporating improvements such as upgraded reporting capabilities, better user interface, integration with NetSuite, we've been able to develop comprehensive training programs, and enhanced tools like Grantelligence, all of which collectively enhance grant management efficiency and decision-making processes that we never had before. Cons The initial site performance issues, which were addressed through regular maintenance with Fluxx, and the need for extensive compliance warnings due to upgrades, which although necessary, required additional attention to ensure smooth implementation to our system. In the end, the improvements and customization made a big difference. Review Source JT Jeremy T. President Philanthropy Used the software for: 2+ years ### "Feature-rich and useful platform can get bogged down" May 2, 2022 4.0 Overall, we are satisfied with Fluxx. It has the features we need, plus a lot that we don't need. Speed is a constant frustration. Pros Fluxx Grantmaker is easy to use and easy to learn. It makes collaborative grant review possible with some custom features, which we paid extra for during implementation. Cons The biggest con is the speed, which is incredibly slow at times. Some features don't work consistently, like the search functions. Review Source Response from Fluxx May 11, 2022 Dear Jeremy, thank you for being a valuable member of the Fluxx community. We are constantly working on optimizing our platform for better performance. I hope you will see the improvement now and continuously in the future. NH Nicole H. Associate Corporate Secretary & Director, Grants Non-Profit Organization Management Used the software for: 6-12 months ### "Moving from a database to an automated workflow data management system" July 18, 2016 4.0 Fluxx has transformed the way we work. It improved access, centralized our data, and streamlined our processes. We automated many of our manual processes: instead of routing paper files among staff we use dashboards to inform staff of pending work. Now staff members can work from anywhere there is access to the Internet and they are able to see pending information as well as real time updates. This implementation required data migration, testing, validation, change management, workflow creation, consensus building, communication, and training. A tremendous amount of work went into implementing Fluxx but so far it has proven to be a good decision. Pros Remote access, centralized information, automated workflow, real time updates, and budget planning. Cons The two areas we like least are: reporting and their current tech support model. Reporting: robust reporting is not part of the core functionality and this is because dashboards were meant to inform clients of this information. However, reporting is still part of many foundation's processes so they have facilitated reporting through secondary databases. So the functionality is available but it isn't as seamless as it was in other products. Tech support: Since Fluxx is such a robust product and is highly customizable, their approach to tech support is to have the clients make the changes and troubleshoot, rather than say remote-ing into your computer and fixing it for you. They also currently have a primarily email response to tech support which is not always a good fit (for example after multiple emails or when there's an emergency.) The good news is that you can request a phone call now and they are looking at changing their tech support model to include other forms of communication other than just email. Review Source JG Jennifer G. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Valuable but challenging software" May 4, 2022 4.0 Pros The software is very customizable. It allows for us to customize to the type of grantmaking we do and tracking information that is most important to us and stakeholders. Cons The biggest challenges include: poor user interface/experience, complicated admin panel/set-up recurring extensive knowledge of the software and database administration, does not allow for common grantmaking needs (i.e. external report review, impact tracking, etc.). Review Source Response from Fluxx May 19, 2022 Dear Jennifer, thank you for your feedback and being a valued member of the Fluxx community. We are constantly adding new features and capabilities to address the most pressing needs our user community surfaces and are confident your concerns will be met in the near future. SD Silvia D. Grants Manager Non-Profit Organization Management Used the software for: 2+ years ### "Complete " May 9, 2022 4.0 Good followup for Reports and Payments. Pros It's a complete software, many different features most of them customizable. Cons The email feature is very poor for admin management. I particularly don't like the cards interface. There is not enough documentation, a user manual and admin manual would be essencial. Many item in admin panel with zero information in knowledge base. Reason for choosing Fluxx Grantmaker Because most of our funders were using it Review Source Response from Fluxx May 19, 2022 Dear Silvia, thank you for your feedback and for being a valued member of the Fluxx community. Note that the cards interface was built to match the flow grants managers typically go through. There is alternative if this UI does not meet your needs. Regarding documentation, we continuously add content to our knowledge base and our user community. If you have a hard time locating the documentation you need please reach out to your customer success team, we are here to help! LG Lodilyn G. Database Admnistrator Non-Profit Organization Management Used the software for: 1-2 years ### "What's the best experience I have in using Fluxx?" April 26, 2022 4.0 The best part is the support is get from the Fluxx community where I learned a lot and helped me with my day-to-day activities as administrator of Fluxx. Pros Grants management - grantees have "one stop shop" for all their requests, awards, scheduled payments and reports in one portal. Same way with how we monitor all our records, we have one portal to look at. Cons incompatibility issues with Microsoft add-ins Reason for choosing Fluxx Grantmaker Widely used and recommended. I have not tried other softwares but this is the best for me at this time. Review Source Response from Fluxx May 4, 2022 Thank you for your review! We are so grateful that you trust Fluxx and are part of the Fluxx community. BH Bing H. Project Controller Non-Profit Organization Management Used the software for: 6-12 months ### "Great grants management software" July 18, 2016 5.0 Fluxx is very well received at our office. It's easy to use, hence the transition was smooth and people got used to it quite quickly. People appreciate the fact that Fluxx allows them to easily manage their daily work and track progresses of an application or grant. We still need to learn how to better work with the system for data reporting and data analysis, but so far it helps us greatly in managing our grants. Pros Everyone at our office loves the interface and how Fluxx allows you to personalize your screen according to your needs. It's very easy to (re)configure the system, for a relative young organisation which is still (re)adjusting its processes, the flexibility is highly important. We enjoying the (growing) user community and benefit a lot from the community-driven feature developments. Cons Some features still have minor glitches. This said, there are work-arounds and Fluxx is usually quick in addressing these. Reporting is already quite useful the features allowing for complex reporting with drill-down possibilities could be improved. We have demand for higher standard of security and further segregation of permissions. Review Source KS Kelly S. Grants Manager Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use, supports grants administration and workflow process. Overall a great product." August 11, 2016 4.0 Our organization has used Fluxx for several years to help manage our grantmaking programs. We have definitely seen improvement in Fluxx over the years. The software is extremely helpful in supporting workflow processes, it is much more straightforward than MicroEdge GIFTS, and overall we are happy with the experience. Customer support has greatly improved as Fluxx grows and continues to establish itself. Pros Supportive of workflow, helpful with running reports, budget tracking, easy to quickly find information on particular grants Cons Fluxx has many different capabilities and this only seems to keep expanding. However, there are a lot of little bugs that require workarounds. It would be great if Fluxx could focus on fixing these bugs while at the same time adding new features. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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