# Fluxx Grantmaker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fluxx Grantmaker the right Grant Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/reviews --- Fluxx Grantmaker 4.3 (94) [View alternatives](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fluxx Grantmaker Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews Dona Elizabeth Naholowaa M Grant ManagerPhilanthropy, 2 - 10 employeesUsed the software for: More than 2 years. “Most recently Fluxx support helped me build a locked dashboard that allowed us to spin-off our Youth Leadership Grant Program to a consultant in our community where we can supervise it while the consultant engages with the elementary through high school aged students who apply and do community service to earn funds for Project Grad events and neighbor island field trips. “ October 30, 2025 JP Jessalyn P Sr. Grants ManagerPhilanthropy, 11 - 50 employeesUsed the software for: 1-2 years. “That disorganization comes through in the ad hoc reporting tool as well, where finding the correct fields to add to a report is incredibly difficult, even with a search function.“ April 22, 2025 OJ Olivia J Senior Arts and Culture Funding ManagerPublic Policy, 10,001+ employeesUsed the software for: 6-12 months. “It has streamlined our entire process, from application tracking to communications, payments, and verification, everything flows more smoothly and efficiently.“ July 17, 2025 JP Jessalyn P Sr. Grants ManagerPhilanthropy, 11 - 50 employeesUsed the software for: 1-2 years. “There doesn't seem to be a single written resource that addresses the system in its entirety, and there's too much detail for every element covered in the "Fluxx University" trainings for admin users to be fully retained forever once the trainings are complete.“ April 22, 2025 Dona Elizabeth Naholowaa M Grant ManagerPhilanthropy, 2 - 10 employeesUsed the software for: More than 2 years. “My overall experience has been a good one from the moment I started using Fluxx to meeting \[sensitive content hidden\] at PEAK and networking with the support team at FluxxCon, as well as connecting with other Fluxx users. “ October 30, 2025 OJ Olivia J Senior Arts and Culture Funding ManagerPublic Policy, 10,001+ employeesUsed the software for: 6-12 months. “I joined my team mid-implementation, and due to tight deadlines, I didn’t have the chance to fully step back and learn the system from the ground up.“ July 17, 2025 OJ Olivia J Senior Arts and Culture Funding ManagerPublic Policy, 10,001+ employeesUsed the software for: 6-12 months. “We’ve been able to create different portals for different user types and grant limited access to those who need oversight on specific pieces, without overwhelming them with backend complexity. Once you’re familiar with the platform, it’s incredibly powerful.“ July 17, 2025 TR Thomas R Senior Manager, Grant OperationsPhilanthropy, 51 - 200 employeesUsed the software for: Less than 6 months. “Some settings/features can't be controlled based on user profile, making segmentation more complex to implement.“ November 15, 2024 ## Showing most helpful reviews Showing 1-25 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen B. Foundation Manager Philanthropy Used the software for: 2+ years ### "Super Flexible Grantmaking System" May 5, 2022 4.0 We have been able to streamline our operations considerably with Fluxx, so that our standard workflow can be operated by one person, and the quality of the generated reports taken to our Board is exceptional. The flexibility is so great that it can be a challenge to know when to stop refining processes! Having got to this stage, however, it means we can concentrate more on higher-level concerns like outcome reporting, equity issues, and community engagement. Pros The positive experience started from the beginning: the onboarding process. The onboarding team helped guide us through organising all the exported data from our old system and mapping it into the new structure. I learned that there is no "default" setup - everything was set up from scratch to match our desired workflow and existing data. As we have grown and needed to make changes to our grants programmes, we have customised Fluxx more and more to our particular needs. The majority of this we have been able to do ourselves or with the help of the active and helpful Fluxx community from around the world. There is a huge amount of knowledge and goodwill on the Fluxx community forum, there are local user groups, and an annual Fluxxcon conference. The Fluxx community is well supported by the company (dedicated member of staff) and by far the quickest way to get help when needed. Fluxx's Advanced Services team are available to take on bigger customisation projects, but we have not needed to use them (yet). Another stand-out for me about the product is that you can modify the system using (limited) lower-level coding in a reporting language called Liquid HTML, and its underlying language Ruby. This opens up possibilities for incredible customisation of reporting, workflow, external data access, and processing. Cons From the beginning I realised "there is no manual". Yes, there is documentation within the help-desk system and this is growing over time, but it tends to be task-based rather than actually describing the interface and what everything does. Support is sketchy at times. There is often better information and help from the rest of the global community than from the Helpdesk; over time, too many of my bug reports have gotten stuck at "With Engineering" and not resolved. Offsetting the support issues is the way that Fluxx provides levels of certification for users and admins, though online courses. These appear to be valuable conduits for product knowledge and good practice. Recently, Fluxx has locked down some of the things that we used to be allowed to do with Ruby programming within the system. Thankfully, they listened to users' voices and have allowed some more flexibility than they were planning, but the net effect has been that it takes some more time and effort to learn the programming environment and to implement features using it. The cost is quite considerable, about 1.5% of our granting budget. This could be prohibitive for grant-makers smaller than we are. We feel we get good value for this. Review Source Response from Fluxx May 19, 2022 Dear Stephen, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. JS Jovoni S. Director of Compliance Non-Profit Organization Management Used the software for: Less than 6 months ### "We've adopted the product and some of the staff!" April 15, 2025 4.0 At onset the pacing of the onboarding process was set well, and the team was very accommodating. The staff building the product frequently answering questions and willing to 'tinker' to service the need of our organization and the uniquities of having our membership agencies as grantees. During the initial testing process, we felt like we could have benefited from more guided instructions (we don't know what we don't know) and perceived that we needed more time during refinement as we had a different perspective/ understanding of how the system worked and needed to make the necessary adjustments. However, our team felt rushed by project management at times to complete the project ahead of schedule - but during meetings expectations/priorities were clearly discussed and interim meetings were held (in-between standing meetings) to ensure the quality of the product. Pros The customization of platform is a highlight and the willingness of the team to provide a product that best fit our needs. There was a team effort to onboard our staff. Each person was knowledgeable about their particular area and was incredibly helpful. Cons There are some quirks about the platform like, when printing a pdf the text in the blue box is black and difficult to read and the font color for a signal message is very light on the grantee dashboard side. Switched from [Euna Grants](https://www.capterra.com/p/122370/AmpliFund/) Ease of use and Granttelligence which gives our agency the ability to report to us and we now have a repository of impact/data. Review Source LW Leah W. Chief Operations Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Advocacy Funder Review" May 4, 2022 3.0 My team is liking Fluxx overall so far. As the person overseeing its setup, we are still rolling out the system and the jury is still out on if purchasing the system will be worth it or not. Pros Fluxx is highly configurable. You can set it up in so many ways. Cons I purchased this software needing a budget management system. After months of research and testing (and being told by the marketing team), I believed it would meet our needs. Now that we are in the system, I see that the budget management aspect of the system is not configurable (although everything else in Fluxx is) and is badly built. I wouldn't recommend this product for anyone looking for budget management until they make some fixes. Reason for choosing Fluxx Grantmaker We chose Fluxx because of how configurable it is and because we believed it would meet our budget management needs. Review Source Response from Fluxx May 19, 2022 Dear Leah, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx is the most powerful and configurable system out there if you are looking for a GMS. We integrate with other systems so your tech stack covers all your operational needs. please contact your customer success team to find a path to address your concerns. TD Tara D. Program Manager Hospitality Used the software for: 1-2 years ### "Overall a great platform" April 25, 2025 5.0 Pros Fluxx is extremely adaptable to our program's unique needs. Our grantees and grant reviewers have both shared that they find the platform to be extremely intuitive and user friendly. Fluxx's implementation team takes the time to learn each organization's program, and doesn't stop until it's right. Cons For the administrator, Fluxx has a steeper learning curve. Making changes to the site or a grant application sometimes involves liquid code and can be cumbersome and lead to errors. Alternatives considered [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)[Submittable](https://www.capterra.com/p/158382/Submittable/) Reason for choosing Fluxx Grantmaker Fluxx had a very simple user interface; very customize-able Review Source MG Michelle G. President and CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Fluxx Review " February 5, 2024 4.0 It has had its challenging moments but overall, the experience was good. Pros So far it is moving our old-school system of paper to an online system. It is allowing us to expand and reach more people and keep all the grantmaking information in one location. Cons The system itself has nice features and is fairly intuitive. I do think some features can be improved. The system itself is good, but I think that the sales team and the implementation team need to have better communications on what is possible in the system and exactly what it looks like to relay to potential customers. I think that even having implementation experts on sales phone calls with serious, potential customers is necessary. Sales gave me high expectations on what was capable in the system for the splitting of our foundation and scholarship programs, which are from completely separate entities. However, reality was different and it was frustrating for me and my team, but im sure also frustrating and challenging for those helping implement our product. Plus, sales didn't seem to realize the scope of our needs or ask the right questions initially. The implementation specialists realized the scope of our needs fairly quickly, and realized how different some needs were compared to what everyone initially thought, leading to a change order. I know all companies struggle with this to some degree, but it would be my biggest recommendation for company improvement for more satisfied customers. If we had not had the complexity of these two separate entities using the same software, the implementation would have been a total breeze for the foundation. Alternatives considered [Scholarship Lifecycle Manager](https://www.capterra.com/p/160055/Grant-Lifecycle-Manager/)[Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/)[GivingData](https://www.capterra.com/p/166229/GivingData/) Reason for choosing Fluxx Grantmaker The ability for the foundation and the scholarship programs (two separate business entities) to use the same software and the same features/functionality at the price initially quoted to me was better than the features/functionalities/price from other products. And other products sometimes required each entity to use a separate product, which nearly doubled the cost. Review Source MZ Matt Z. Grants Manager Civic & Social Organization Used the software for: 6-12 months ### "Fluxx" November 27, 2023 5.0 Overall very satisfied and would recommend to other organizations, but I still feel as though I'm just scratching the surface of what the system can do and figuring out things on my own that it would have been nice to be shown. Again, that's not to imply the implementation team didn't show me everything they could in the time we had. \[sensitive content hidden\] was spectacular, but he spent a long time building the system and answering questions and I would appreciate similar access to someone to bounce ideas off of as we iterate. Pros Our implementation lead (\[sensitive content hidden\]) was a joy to work with. He was very responsive and always able to understand our unique needs, working with me to come up with solutions to multiple idiosyncratic things about our process. The system is very user-friendly for grantees, and our employees are so far able to pick up their roles pretty quickly as well. Cons The training videos are utterly atrocious. Overwhelmingly long, boring, and maybe it's me, but they don't seem to help much if I have questions about how to actually do something. I also would appreciate more ongoing check-ins and support; I felt like I went from weekly meetings during implementation (which were super helpful but in no way could have really covered all possible scenarios) to no guidance at all and it's been a little overwhelming. The community and knowledge base are helpful resources, but sometimes a little too hard to narrow down. Sometimes when I open support tickets, it's obvious from the response that my initial message wasn't read thoroughly. Alternatives considered [Submittable](https://www.capterra.com/p/158382/Submittable/)[GivingData](https://www.capterra.com/p/166229/GivingData/) Reason for choosing Fluxx Grantmaker GivingData was the only one that came close to Fluxx in terms of our interest, and Fluxx had an edge in customizability and data aggregation. Review Source Response from Fluxx December 6, 2023 Thank you for your valuable feedback. Fluxx has been heavily investing in and expanding our training team to release more comprehensive and engaging processes, resources, and best practices in the coming year. Feel free to reach out to our Customer Success team to learn more about what we are working on, and for any ongoing questions or assistance you may need. We have a whole team of CSMs who are dedicated to ensuring your long term success with Fluxx. MB Marilyn B. Senior Grants Manager Philanthropy Used the software for: 2+ years ### "Excellent Choice!" November 4, 2023 4.0 My overall experience with Fluxx Grantmaker is a positive one. I love the Fluxx Community and the opportunities to network and learn. I like that they are open to users contributing to product ideas and having a say in future product development. As the grants manager, I am currently looking at ways to optimize our Fluxx instance. We recently received a 'site scan' through our customer success team and the chief development officer. We received a performance audit of our instance, a general facelift of our user interface, and received recommendations for improvements. It is opportunities such as this, to collaborate with Fluxx, that I appreciate. Pros The most exciting thing about Fluxx is the user interface. I've been using this system for about seven years and still get excited every time I log in. Fluxx is easy to use, customizable, mostly configurable, and has tons of features and available integrations to tap into. Cons I do not like the ad-hoc report feature. I wish there was a simpler way to identify and add fields to reports; 'hunting and pecking' for the fields you need is a time waster. I also don't like that product update releases sometimes 'break' something that was working before the release and then have to wait for customer support to fix it. Reason for choosing Fluxx Grantmaker Fluxx was customizable, which was important to us because of the limitations of our grantmaking and our processes. It also had a user-friendly interface. Switched from [Blackbaud Grantmaking](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/) GIFTS no longer met our needs and our customer support tickets with unresolved issues kept getting lost in the 'R & D' department. Review Source MB Maheva B. Programme coordinator Renewables & Environment Used the software for: 2+ years ### "Good grnt management tool but steep learning curve" May 5, 2022 4.0 Mostly positive. There is a great community that provide a lot of support and help in getting to learn the product. The product itself is very flexible and offer a lot of possibilities to custom it so that it fits our needs. However, it requires some time and energy to learn how to administrate it properly, especially when you are a small team (like ours) Pros This product is very flexible and offer a lot of opportunities to custome it if you have the skills and time for it Cons There is a steep learning curve. In addition, it is sometime necessary to re-adjust some settings after an product update release, which might be frustrating Reason for choosing Fluxx Grantmaker Description of various features, flexibility to custom the product, opportuniyt to have a coprehenisve grant management system Review Source Response from Fluxx May 19, 2022 Dear Maheva, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need. If you have any issue, please contact your customer success manager to find a path to resolution. MH Marci H. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Flexible Grants Management" April 29, 2022 4.0 Pros What I like most about Fluxx is that changes to the live process or forms can be made on-the-fly. This is very helpful for us as a new foundation still iterating on really everything to do with our grantmaking cycle. Another thing I like is that the company really does listen to its user community, incorporating our ideas into their updates. Cons What I like least aboutFluxx is that it's capability is deep, but there isn't a good way to tap into all that is available. When we set up the system, the implementation folks map the Fluxx system to your current process without really sharing what is available/possible. So now that we are changing our processes, there could be features that we could use but we don't even know what is available. Also, there is a lot that can be done with liquid code, but if you aren't fluent in liquid, there really aren't any resources to help except for other users who are busy with their own jobs. Alternatives considered [Submittable](https://www.capterra.com/p/158382/Submittable/)[eCivis](https://www.capterra.com/p/122493/Grants-Network/)[Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/)[akoyaGO](https://www.capterra.com/p/92666/Pearl-Akoya-net/) Reason for choosing Fluxx Grantmaker We selected Fluxx Grantmaker over the alternative products because of the promised integration with our accounting system. And, because we were a brand new foundation, we needed a system that was flexible because we knew our processes would change over the short-term. Review Source Response from Fluxx May 19, 2022 Dear Marci, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx is a powerful tool that can grow with you, wherever that growth takes you. Your customer support team is here to guide you through the changes you should make to your system to best support your latest needs. Please contact them for help! KC Kimberleigh C. Director of Grants Administration & Program Officer Philanthropy Used the software for: 2+ years ### "Incredible tools and functionality, lots of set up!" April 29, 2022 4.0 Pros Fluxx is incredibly customizable. We were able to build and implement grant processes that reflect our values and the desired relationship we want to create with grantees and applicants, rather than needing to create workarounds based on an out-of-the-box or one-size-fits-all system. The connected data structure mirrors the relationship-oriented way we work and makes it very easy for members of our staff to move through the network of grantees and applications. Complex reporting tools are available and there are many features and integrations to experiment with and refine our processes so it can improve from year to year. Additionally, there is a strong Fluxx community to rely on with questions about those features or ways of maximizing the impact of Fluxx. Cons Shifting from an out-of-the-box GMS to Fluxx meant that we weren't prepared for the amount of work it would be to set up, build, and maintain Fluxx. Some back end tools like document and email templates require strong knowledge of liquid code. Staff members who are not fluent in Fluxx can't design their own reports, for example, because of how complex reporting in Fluxx is (the knowledge of backend field names is required, as well as understanding the relationships between models). Operating Fluxx, though it results in strong report, a flexible workflow, and lots of customization, is a heavier lift for the grants team and required new staff hires with past Fluxx experience. Additionally, the support team, though thoughtful and helpful in the moments when something goes wrong, is not available to brainstorm solutions, just solve problems. It would be helpful to be able to consult with someone inside of Fluxx when we have questions about new features or tools that could benefit us, rather than needing to seek that out from the community or pay for an additional contract. Alternatives considered [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)[GivingData](https://www.capterra.com/p/166229/GivingData/) Switched from [Grant Lifecycle Manager](https://www.capterra.com/p/122147/Grant-Lifecycle-Manager/) We were seeking a system with greater customization and stronger reporting tools so that we could move away from working in shadow spreadsheets and towards a unified system for all grants data. Review Source Response from Fluxx May 19, 2022 Dear Kimberleigh, thank you for your feedback and for being a valued member of the Fluxx community. Please note that your customer success team is here to help you get all the value from your Fluxx GMS. They will guide you through steps you can take to adjust your configuration to your current needs that will change regularly. It actually one of the benefits of Fluxx: your system can grow with you, wherever that growth takes you. NB Natalie B. Grant Admin Government Administration Used the software for: 2+ years ### "Streamlined Grantmaking with a Learning Curve" April 21, 2025 4.0 My overall experience with Fluxx Grantmaker has been positive, especially when it comes to streamlining and organizing complex grantmaking processes. The platform is highly customizable, which allows our team to tailor workflows to match our internal procedures. Once set up, it significantly reduces manual tracking and back-and-forth communication, making the entire lifecycle—from application to reporting—much more efficient. That said, the initial learning curve was steep. It took time for both staff and grantees to become comfortable with the system, and some features required technical support or training to fully implement. Additionally, the depth of customization, while powerful, can lead to overcomplication if not carefully managed. Pros Combines application, review, reporting, and communication in one place. Integrates with DocuSign Reduces email clutter and document shuffling Highly configurable Buying Office Hours (especially Teddy!) Cons Users (especially non-technical staff) may find it overwhelming Customizations or integrations can add to the cost Complex Initial setup and onboarding Complicates Reporting Set Up (Adhoc reports) Alternatives considered [Submittable](https://www.capterra.com/p/158382/Submittable/) Reason for choosing Fluxx Grantmaker Wasn't part of the team in that process. Review Source AM Ann M. Treasurer/Grants Manager Philanthropy Used the software for: 2+ years ### "Excellent Grants Management System" August 8, 2023 5.0 Overall Fluxx has transformed the way we do grantmaking. We are seamless in our workflow among staff. We no longer are reliant on just the grants management team to keep the process moving along. As our organization keeps evolving and we move toward trust-based philanthropy, we can constantly adapt our grantmaking through Fluxx. Our grantees can log in to their accounts to see their proposals, reports, payments, and past grants. The customer support from \[sensitive content hidden\] is hands down the number one reason why we would recommend Fluxx! Pros The platform is very user-friendly for both our staff and grantees. Fluxx is very customizable for our organization's workflow. Since it's cloud based, we can access our data anywhere, anytime, unlike our previous GMS which was hosted onsite. We have been able to build LOI, single-stage, two-stage, RFPs. The customer support from \[sensitive content hidden\] is unbelievable!! We also switched from hard copy paper files to being completely paperless and Fluxx has helped us achieve this by creating auto emails and letters. Cons The customization in the admin panel requires some degree of programming knowledge, which has been a learning curve. But the fundamental digest and general discussion posts are helpful as well as the training provided. I download reports to excel since they do not generate so pretty. Then I manipulate the data and configure the appearance. Reason for choosing Fluxx Grantmaker We narrowed down our search to a GMS that would integrate with our accounting system. We liked the workflow and customization of Fluxx. Review Source SK Sharon K. Sr Manager, Grants and Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Fluxx for private foundation, $35M annual grantmaking" April 27, 2022 5.0 I have not administered other grantmaking software, but have used plenty of other systems as a grant seeker, and I find Fluxx among the easiest to use. Pros The best thing about Fluxx is how easy it is to use. Our applicants, grant partners, program officers, and external reviewers can quickly find what they need and they trust Fluxx will have the information in a logical place. As an administrator with little to no prior programming experience, the system is easy to maintain, update, and customize. Cons I wish there was an admin manual or other comprehensive guide for the system. Fluxx has a robust user community with active message boards, but I often have a quick, simple question and feel guilty bothering other users. I attended the admin training and have the training deck, but would love a resource that goes beyond explanations of what each card and modal do. Review Source Response from Fluxx May 4, 2022 Sharon, thank you for your review! We are so grateful that you trust Fluxx and are part of the Fluxx community. Remember, you are not bothering anyone when you bring your questions to the community! Helping each other is what the community is all about. Today you are the one asking for help, tomorrow you will be the one offering help. Thank you again! NM Nita M. Database and Information Manager Philanthropy Used the software for: 2+ years ### "We made the right choice" May 2, 2022 4.0 We made the right choice for our Trust in choosing Fluxx for our grants management. It's reliable, generally easy for grantees and staff to use after little training, and we can count on the data being right. The visibility of applications, grants, and payments though every workflow stage is easy to navigate and brilliant. The generation of outcome emails and letters has been a major timesaver over our previous system. We find the Fluxx staff very supportive, and interested in product suggestions. Pros Both grantees and staff find Fluxx easy to use and it is quick to learn. Grantees particularly like that several Trusts in New Zealand use Fluxx so they are familiar with the system and how to use it. Staff like that we can see applications while they are still in draft. When a grantee gets stuck we can see where they are struggling with their application, and help them through it. The system has very few outages and the 'Fluxx community' is a great resource for trouble shooting. Cons Some of the non-configurable fields and forms are not overly intuitive for grantees or staff. The log in screen is a good example. The existing users signing in on the left of the screen, and the instructions for new users on the right is a good example. New users often attempt to make up a username and password rather than read the instructions on the right. This layout can not currently be changed. Where multiple select dropdown lists are used the data export is not in a format that enables easy reporting. This makes reporting and impact measurement a little cumbersome. Reason for choosing Fluxx Grantmaker Fluxx had better migration support, reporting, configuration options, and conflict of interest management than the others. Review Source Response from Fluxx May 19, 2022 Dear Nita. Thank you for your feedback and for being a valued member of the Fluxx community. We will share your insight with our product team. EM Erik M. Data Associate Hospital & Health Care Used the software for: 2+ years ### "Functional and not terrible" May 20, 2022 4.0 I wasn't involved with the selection of Fluxx, and only started at the organization after it had been widely implemented. Thus, I can't speak to business problems it fixed. Pros It works. It's reasonably easy to learn and use for a wide variety of populations. Cons The support provided by the developers is so slow it may as well be nonexistent. We were promised multi-language support when we were being sold the product but, years later, they are only starting to roll it out with an associated surcharge. Table fields are great for data entry in Fluxx itself, but when you try to export the data in a spreadsheet, it's a mess. Review Source VJ Veronique J. Project Accelerator Health, Wellness and Fitness Used the software for: 1-2 years ### "Versatile but complex software " May 4, 2022 3.0 Pros The functionality of the software is huge. Cons Fluxx takes an inordinate amount of training to grasp its full functionality. The system is complex and I have not found it to be intuitive, as evidenced by the multitude of basic questions exchanged in Fluxx Users' General Digest weekly email. Most of the higher functionality of the system requires quasi programming knowledge and small errors can result in huge disruptions to the system. As a result, our organization has not used the platform to its full capacity, and because of its complexity, employees turn to their Admin for information rather than use the system themselves (grant management support is a small fraction of the work we do). Overall, Fluxx is NOT user friendly either for admins or grantees and I see its value only in supporting large grant-making organizations with dedicated staff, who use this platform on a daily basis, and have the capacity to fully leverage its versatility. As Fluxx programs are customized for each client, I've seen organizations having to produce their own 10 page booklet to instruct grantees how to use the system, which speaks to both its complexity of use and to the lack of templated training guides. Any enquiry from the help desk takes a few days for resolution, and charges are quickly presented for more personalized help. Reason for choosing Fluxx Grantmaker n/a Review Source Response from Fluxx May 19, 2022 Dear Veronique, thank you for your feedback and for being a valued member of the Fluxx community. Fluxx was built to empower changemakers to meet their specific needs and we provide our users with best practices to guide them towards an optimal use of their system. Virtually any change in Fluxx can be made through configuration and more advanced coding is to the system what macros are to excel: available if you want it, not required if you don't. You have multiple resources at your disposal to navigate the power of Fluxx: Knowledge base, support, user community and your customer success team is always here to help. SR Susan R. CFAO Philanthropy Used the software for: 2+ years ### "Great product with many functional features" June 12, 2023 5.0 Fluxx allows us to customize how we do our business and provide the work flow to adapt if we shift. It is a very robust product with a lot of functionality. Pros The ease of use and being able to customize is very important to how we do our business. We have been using Fluxx for 12 years and have not looked back. Great product Cons The current integration with Sage Intacct has been tricky based on our work flow and levels of approval but am confident that it will smooth out Reason for choosing Fluxx Grantmaker When we chose Fluxx we were a new foundation and looked at many products. The most important feature was being able to customize and their customer service. We have been a very satisfied customer Review Source DC Danielle C. Grants Associate Philanthropy Used the software for: 1-2 years ### "You'll never want to use another grants management system after using Fluxx! " June 7, 2019 5.0 I LOVE Fluxx! I recommend anyone thinking about changing systems to look into it - your staff will thank you! Pros \- Cloud-based system with GREAT mobile app to access the information you need anywhere, at any time - Super intuitive for our staff, even those who aren't tech-savvy, and ANY tech-savvy person can be an admin - Easy to learn for admin, workflows are easy to set up, great automatic email settings (ESPECIALLY compared to a program like Salesforce) - All of the forms are extremely customizable - Connected information! No need for 10 browser tabs, all of the information you need can be organized next to each other and navigated to quickly - Can set different Dashboards for different staff members - Easy to navigate grantee portal, with ability to create different portals for different types of grantees or programs - Ability to streamline all of your grant processes within Fluxx, rather than doing some parts of the process through email or spreadsheets or docs, etc. - Easy-to-use ticket system for support, and they get back to you within a few days. Every Fluxx Support staff member is extremely helpful and will work with you over email to make sure they can tell you exactly what settings or code you should be using to get the result you want. PLUS, if they don't have the functionality you want, they will consider it for a system-wide change in their upcoming updates. - The staff are awesome! The people who work there are nice, bright, hardworking, and incredibly committed to making Fluxx the best it can be and giving you the best experience they can. Cons \- There is no way to bulk import data on your own :( Review Source LN Lynn N. Grant System Manager Philanthropy Used the software for: 2+ years ### "It's great but..." May 9, 2022 4.0 Pros I like that the product is highly customizable and very user friendly and intuitive. Cons The main issue is the sluggishness and just the overall slow loading speed of the product. Review Source Response from Fluxx May 19, 2022 Dear Lynn, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and are thriving to constantly improve our processes to get you the support you need and the performance you expect. If you have any issue, please contact your customer success manager to find a path to resolution. CJ Charles J. Operations Manager Newspapers Used the software for: Less than 6 months ### "The Lenfest Institute for Journalism" March 6, 2023 5.0 The Lenfest Institute for Journalism appreciates how Fluxx has helped us make sense of our large amount of data. We know that our operations have improved for the better, and we are more able than ever to accomplish our mission because we implemented Fluxx. Pros Fluxx Grantmaker is a feature-rich, "one-stop shop" platform for grant-making organizations. It gives organizations the ability to store, organize, and retrieve critical data pertaining to applicants, grant requests, awards, due diligence, compliance, payments, and much more. The system has seemingly unlimited features that enhance the organizations' ability to organize and leverage data. If you want a feature, Fluxx almost definitely has it or can provide a workaround to get it. Cons The number of features and scale of the platform are the primary challenges of using the system. The sheer number of settings and options almost necessitates an organization assign or develop an in-house expert who can maintain the system. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source EF Elizabeth F. Portfolio & Investment Manager Venture Capital & Private Equity Used the software for: 1-2 years ### "Underwhelming" April 29, 2022 3.0 I've largely been underwhelmed with Fluxx. I wish we had gone with another platform. It feels a bit too late now for my grantmaking purposes but I'm not recommending other teams at my organization to start using it. I would not give a positive reference if another grantmaker asked me about it. Pros Automatic notifications; reporting functionality Cons Not grantee centric - their portal looks very basic and does not match the grantmaker experience - this is concerning and reflects a damaging power imbalance between funder and grantee. The customer support from Fluxx is pretty bad. We've been left hanging a few times and didn't have a formal transition from one account holder to another. Not the professionalism we expect. Our instance seems to break semi-regularly. Review Source Response from Fluxx May 19, 2022 Dear Elizabeth, thank you for your feedback and for being a valued member of the Fluxx community. We are hearing your concerns and our customer success team will reach out to find a path to resolution. NA Neomal A. Community Adviser Philanthropy Used the software for: 2+ years ### "Fluxx Review - Not sure what the purpose of this section is?" February 15, 2023 4.0 As we are a small team, we have not had the time to uncover and customise Fluxx to the level it is capable of. Pros Adaptability and reasonably easy to customise Cons Administrative functions are not always intuitive Reason for choosing Fluxx Grantmaker Better ability to customise our grants. Review Source PJ Patrick J. Grants and Database Administrator Philanthropy Used the software for: 1-2 years ### "Fluxx Review" April 29, 2022 2.0 Pros The flexibility of various functionality was most appealing. Cons I've noticed that creating and pulling various ad-hoc reports requires a substantial amount of time and testing before arriving at the intended outcome, for example, I have pulled reports where the currency symbols do not pull into the report or fields that have been changed or updated pull in the old data or a mix of the old and new data. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Review Source EM Emerson M. Director of Grants Administration Non-Profit Organization Management Used the software for: 1-2 years ### "Director of Grants Review" May 5, 2022 5.0 Not much experience, only used for less than two years. Pros User-friendly interface and the ability to integrate with our accounting software. Cons What happens behind the scenes of the software. Review Source Response from Fluxx May 19, 2022 Dear Emerson, thank you for your feedback and for being a valued member of the Fluxx community. JC Jo C. Non-Profit Organization Management Used the software for: 6-12 months ### "Fluxx - Good and getting better" July 26, 2016 4.0 My company have been using Fluxx for several years as our main grant management system. I am relatively new to the system having only used it for 6 months, but it is intuitive and user friendly and within a few short months I was able to use the system as well as those that had been using it for much longer. Pros The support offered by Fluxx is second to none. Whether it is a quick user query or a request for new forms to be built, requests are always dealt with swiftly. There is also a huge database of self help documents which give you detailed breakdowns of how to use all elements of the system. Both of these coupled with the Fluxx community which allows you to ask questions and have discussions with not only Fluxx administrators, but other Fluxx users, means you are never far away from an answer to any question. The system is constantly being updated with new additions added all the time. These additions are often based on user feedback so if there is something that you would like to see added don't be afraid to ask. Review Source Similar Products Featured ## Related categories [Grant Management](https://www.capterra.com/grant-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)