# HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HR Partner the right Recruiting solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of HR Partner Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations. While we sometimes use additional tools for specialised reporting or advanced features, HR Partner serves as our solid foundation for core HR operations.“ January 12, 2026 AI April I Director of Finance and AdministrationRenewables & Environment, 11 - 50 employeesUsed the software for: More than 2 years. “I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it.“ January 14, 2026 Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking.“ January 12, 2026 DH Donna H Office AdministratorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left.“ April 2, 2024 NP Nicole P FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “What I like most about HR partner is my company’s ability to automate my employees on boarding process“ January 8, 2026 BT Brooke T Office ManagerFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave.“ March 19, 2024 PS Philip S Principal EngineerMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to vet these applications before they go through our hiring process is an excellent way of sifting through to find the best applicants.“ December 19, 2024 FU Fatima U HR support apprenticePublic Relations and Communications, 201 - 500 employeesUsed the software for: 6-12 months. “it can sometimes be quite slow and have to re add documents.“ March 26, 2024 ## Showing most helpful reviews Showing 1-25 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine R. Office/Acct Manager Online Media Used the software for: Less than 6 months ### "Human Resources is now efficient and company risk has been dramatically reduced with HR Partner" October 16, 2019 5.0 As a growing organization, we have gone from no official HR tracking to having HR Partner fully implemented and scalable across our organization. This is complete with 'signable' employee handbooks, employee records for payroll, electronics and equipment tracking, recruiting and on-boarding, etc., all in one space. Implementing HR Partner has alleviated stress across management not only due to the ability to collate documents and time-off requests in one central location, but the ability to have checks and balances in place company-wide. Pros The overall ease of use, layout and functionality was my main attraction to HR Partner. The platform is intuitive, with a plethora of options and the ability to personalize features was wonderful. The support from the team and online tutorials only made the set up process even easier. Cons Nothing. Any time I had a question, the support team was readily available. Alternatives considered [Built](https://www.capterra.com/p/164380/Built-for-Teams/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Ease of use, responsiveness from the team when starting the demo and trial. Review Source BH Barbara H. Ceo Health, Wellness and Fitness Used the software for: 1-2 years ### "Great platform for a small business " January 9, 2026 4.0 I have enjoyed my overall experience with HR Partner. It is something that our business cannot do without. Pros This is a one stop shop for all HR needs. I like that you can have onboarding staff complete all required documents online before they start. Cons I loke all aspects… but some things needed more expiration or instructions. I also have needed support and we have a significant time difference Review Source CK Chelcie K. Business Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "HR Partner for leave management " October 11, 2024 4.0 Overall this product does what it’s intended for. We’ve experienced 1 system glitch but other than that we’ve had to major issues. Pros We use this platform to manage leave and employee records. It’s fairly easy to navigate through both as an admin and as an employee. Cons It doesn’t calculate the leave entitlement automatically so you have to manually input this information. Also, the custom forms don’t also download correctly as a pdf. Alternatives considered [Youmanage](https://www.capterra.com/p/160449/Youmanage/) Reason for choosing HR Partner I liked the options of different uses and integrations they had to offer. Review Source Response from HR Partner October 21, 2024 Hi Chelcie, Thank you for taking the time to write a review. We very much appreciate the feedback. Your leave entitlements should automatically be calculated for existing employees. If this is not happening please reach out to our support team at support@hrpartner.io and they'd be happy to help. For any new employees, you will need to manually calculate their leave entitlements. To automate that process, we have a leave calculator which not only works out your employee’s starting leave balance but also their leave balance on a future date. You can access the calculator here https://www.hrpartner.io/leave-calculator.html Thanks again for your review, Debbie VB Veronica B. Human Resources Construction Used the software for: 6-12 months ### "HR's Best Friend!" January 12, 2026 5.0 I have been using HR Partners for almost a year and its been so nice and effective its all in one place! Pros I love how easy it is to use and understand. It's simple to add custom questions and track PTO. Simple to use. Cons Wish it had an app to make it easier on the employees to access. Would love to be easier to upload a form to be fillable. Review Source KK Kathryn K. Systems Manager Civic & Social Organization Used the software for: 1-2 years ### "Responsive support and streamlined HR compliance and HR processes" June 25, 2025 5.0 Very good. I enjoy being able to find, share and manage our HR documents and the auto-hassle feature for chasing e-signatures, checklists and forms is excellent! Pros HR Partner have support who actually respond usefully and promptly every time, they have excellent online help resources and regular training. The streamlined onboarding and other HR compliance processes we have achieved via HR Partner are professional and time saving. Cons Some slight lag in processing time evident to us in Australia. Gives you time to reflect on the process you are undertaking! Review Source LR Lisa R. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Useful Time Efficient Functions" January 8, 2026 4.0 Pros The HR Partner System help with internal communications via their Checklist function. In addition, I find the 'Reminder' notification capabilities very time efficient. Plus there support staff and very responsive to questions and issues. Cons The images are a bit naff - they could be a bit more sophisticated with the available graphics that is on the market. Review Source EG Emily G. Manager Marketing and Advertising Used the software for: 1-2 years ### "A Simple and Reliable HR Tool for Growing Teams Like Us :)" January 12, 2026 5.0 Overall, HR Partner is a dependable and easy-to-use HR management tool. It’s especially well-suited for small to medium-sized businesses looking for a straightforward solution to manage employee records, recruitment, and HR processes without complexity. Pros Clean, user-friendly interface Easy employee record management Good balance of features without unnecessary complexity Affordable compared to larger HR systems Cons Applicant tracking could be more robust Customization options are somewhat limited Limited advanced reporting options Review Source JL James L. CFO Information Technology and Services Used the software for: 2+ years ### "Good value, easy to use and comprehensive" January 8, 2026 5.0 Great customer support, does what we wanted and needed as a scale up business and is good value for money Pros Easy to use and covers what we need. If i have any questions the team are always quick to respond and helpful. Cons Holiday balances is a bit challenging with bespoke arrangements, but the support team sorted it out quickly Review Source MT Matt T. Design Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Best HR software we've used!" March 28, 2025 5.0 Excellent. We're gradually tapping into more of what HR Partner is capable of and the adaptability and range of features is superb. Pros We've yet to find anything that HR Partner hasn't improved massively about our HR processes. The system seems really adaptable to any quirk (especially with holidays, leave requests) we've thrown at it and the support has been absolutely superb. Cons Users have requested access via an app, but that's about it. Review Source MR Michael R. Director Management Consulting Used the software for: 2+ years ### "Great software for managing all the tasks that go with employing people" January 13, 2026 5.0 Cant say enough about it. Well worth the investment. Streamlines everything right from the point of hire through to termination. Pros It is just a great program. Makes managing people much easier with everything you need in the one place Cons There is honestly nothing that I can say I do not like about this software. Feature rich and ease of use. Some things have a learning curve when yo do it for the first time but that’s about it. Review Source GA Gordon A. COO Computer Software Used the software for: Less than 6 months ### "SalesDesk HR Portal" March 1, 2024 5.0 Great product and great support. We made the right choice Pros Ease of use and simple to set up with all the required functionality. Employee engagement has been great Cons There is nothing to complain about - it's great Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Reason for choosing HR Partner Ease of use, great employee engagement, simplicity, and met all of our functional requirements Review Source MC Mark C. Recruiter Business Supplies and Equipment Used the software for: 1-2 years ### "HR Partner " June 6, 2025 5.0 Very good. We use it and continue to use it. Worth taking a look at and doing the initial trial use. Pros The ability to have records, onboarding , recruiting and documentation all in one platform is incredibly helpful. Cons Platform can be buggy at times and they always fix the issues but can take time to full resolve them. Review Source JD Jenny D. Operations Manager Commercial Real Estate Used the software for: 6-12 months ### "HR Partner product review" February 22, 2024 4.0 I highly recommend HR Partner to any organisation looking for a reliable and efficient HR management solution particularly the small to medium businesses looking to improve their system. Pros After extensive research for a robust HR management tool, we decided to implement HR Partner within our organisation, and though we are still new in using the program, we can already see positive results. What stands out about HR Partner is its user-friendly interface, which has made it easy for our HR team and employees to navigate through various modules without extensive training. The cloud-based system allows for remote access, which is a huge advantage for our team members who work from home or are on the go. One of the key features we've come to rely on is the employee self-service portal. It has empowered our employees to take charge of their personal details, request time off, and access important documents without having to go through HR for every little thing. This has not only saved our HR team valuable time but also improved employee satisfaction. Support from HR Partner has been exceptional. Whenever we have had questions or needed assistance, their team has been quick to respond and very helpful. It's clear that customer satisfaction is a priority for them. Their documentation is very comprehensive and easy to follow that helps a lot with the training and information sessions that we did. Cons If there's any drawback, it would be the learning curve associated with setting up some of the more complex workflows. However, once configured, these workflows have been instrumental in automating our processes. Review Source TE Tobi E. Governance, Risk and Compliance Manager Information Technology and Services Used the software for: 6-12 months ### "Great HR Management System for Small-Medium Businesses" November 30, 2022 4.0 The customer service from HR partner is amazing. The team are very responsive to feedback and implementing improvement changes based on the user experience. It has been a pleasure working with \[SENSITIVE CONTENT\] over the past 11 months. They are fantastic and always give tailored advice to work with our business needs. Pros \- Use of checklists and e-signatures modules for distributing policy/procedure information across our business as it allow's clear employee attestation.- Organisation chart at a glance- Ability for managers to track leave balances, education and training needs, add in important notes.- Adding reminders for tasks and expiry dates for training e.g. OH&S obligations Cons \- It would be great to be able to have approval or action workflows attached to Forms so the person the form is submitted to can then action it e.g. Company Expense Form submitted to a direct manager to then approve or reject.- Performance management module is very new to this software so further improvements are required re: automation of scheduling so that the review is actually assigned to the employee , improving notifications to managers re: tasks they have to complete .- Performance review forms cannot be modified without losing data already entered against the form, so a new form needs to be created each time a small change is needed. Reason for choosing HR Partner PriceBusiness needs at the time Ease of useDesign features Review Source Response from HR Partner January 25, 2023 Hey there Tobi! Wow! What a glowing review of our support team - thank you, it means a lot! We really appreciate you taking the time to post a review. It's great to hear all the things you love about the platform, but it's equally good for us to gain insight into those areas you feel could be improved. We fully take on board your suggestions and they've been added to the feature requests list. I would like to just pickup on a few though. First, it sounds like you may be using the Custom Forms module for expenses, rather than the Expense module itself. The Expense module allows you to build in very specific approval rules meaning claims can go straight to a person's manager and then potentially onto an Admin in Finance for example. We're sorry that changes to Form templates can cause them to break, though this will be the case with many form building tools out there. To help ease the frustration this may cause, you have the ability to create a duplicate of an existing form, so that you can just jump in and change what you need to change in the new version, rather than having to build the entire form from scratch. We'd be very happy to pickup either of these things on a call if you'd like, Tobi! Best, Cara Kevin M. Vice President Hospital & Health Care Used the software for: 2+ years ### "Best HR software, from recruiting to onboarding to managing" September 2, 2022 5.0 Our on boarding process, PTO management, and employee census info were archaic and clumsy at best. HR partner has solved this for us. And we find ourselves using it more and more with its robust features. Pros What I like most about HR partner is its ease of set up. Everything links together and is intuitive. For example, when you add your employees and choose who their supervisor is, it automatically creates an available organizational chart. Cons The software integrates with some payroll providers but not ours unfortunately. Review Source Response from HR Partner January 25, 2023 Hey Kevin, How great to hear that our platform has been problem solving for you! I love that you find the system easy to use and intuitive too. Our developers put a lot of thought into making the system consistent in all areas to ensure that this is the case. We're always looking to broaden the list of payroll providers we integrate with. Make sure you've told a member of the team who your provider is so that they're in the mix! Best, Cara Lonnie J. Founder Marketing and Advertising Used the software for: 6-12 months ### "The Complete HR Management Package" February 14, 2020 5.0 HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier. Pros HR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need. Cons The only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date. Reason for choosing HR Partner It provided by far the most value for the price. Review Source Response from HR Partner February 19, 2020 Hi Lonnie, thanks so much for your review. It's great to hear that HR Partner is helping you keep your HR records much more organized. Also, I wanted to let you know that we do have the ability to have leave allocated on a certain date that you can define. If you haven't found this yet, please contact our support and we'll help you with this. All the best, Fiona CB Clare B. HR Manager Oil & Energy Used the software for: Less than 6 months ### "Using HR Partner " November 10, 2022 5.0 Its fantastic, I'm new in post ( 3 months) and I've achieve so much and moving HR in the right direction to make this quick and efficient , with some interactive fun along the way. Pros Love the Tutorials this was a great place to start for me as I had never used this system before answered all my immediate questions with the helpful videos.HR Partner portal for Admin user and Staff portal is fantastic, it really is a one stop shop and if you are very creative, like I am, you will love the variety this system brings. Recruitment, Onboarding and Inductions along with Probations are now all built, with videos, forms, and e signature documents. Our first year for Performance reviews has been successful and hoping that the forms will soon be downloadable too as normal forms......the list is endless!! Cons Just when I think I can't do something I seek advice with the support team and they find me an alternative, and generally that works out better than my original idea.NO CONS from me. Reason for choosing HR Partner n/a Review Source Response from HR Partner January 25, 2023 Hey Clare! Well, there isn't really too much to say here other than THANK YOU for your fantastic review! Best, Cara JA Jessica A. Operational Lead Hospital & Health Care Used the software for: 6-12 months ### "Brilliant platform for HR Management" March 18, 2021 5.0 Overall I have had a very positive experience with HR Partner. They have been keen to work with us to develop solutions to meet our specific needs which has been great. The support chat function is really useful and quick to respond especially for quick fixes or advice. Although our issues with the leave calculations have taken a long time to be resolved, we understand it is quite specific to our company structure and appreciate the improvements put in place. Pros The ease of use is a definite plus. The navigation is great and really simple from both the admin perspective and the employee portal. Very easy to find the information you are looking for. Cons There have been a few issues where the software hasn't worked for the way our company is structured. An example of this is the annual leave which with our employees working various 2 week shift patterns has been difficult. Although it took a while to resolve, HR Partner have implemented a way to turn off the auto calculation in the leave field to allow us to use it but with the long delay it has meant we have struggled to use the platform to record leave Review Source Paul V. Director Real Estate Used the software for: 1-2 years ### "Great HR Software" June 30, 2021 5.0 Excellent. Really solid platform for HR management. Pros Really simple to navigate interface, Well thought out software. Covers all the aspects we needed as a company and the staff love the online portal where they can manage all their holiday requests and profiles. Cons Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you have to do it again. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) May 2020 Review Source BS Becky S. Project Leader Airlines/Aviation Used the software for: 1-2 years ### "HR Partner Review " September 26, 2022 5.0 HR Partner offers employers the opportunity to support staff by creating a personal document file and thereby saving critical time used to search for documents - in addition to many other support functions. Pros The strength of the product lies not only in the layout and comprehensive solution it offers but in the exceptional online support offered by competent and extremely well-informed staff. Cons In the time we have used the program, we have not identified a gap. Review Source Response from HR Partner January 25, 2023 Ah Becky, you're making us blush! What lovely words!! Thank you very much for taking the time to write this review, we appreciate it! Best, Cara OS Otto S. COO Telecommunications Used the software for: 6-12 months ### "Great for HR" March 20, 2024 5.0 Great! We have explored other options and returned to HR Partner and decided to integrate HR Partner as a key platform for HR. Pros The onboarding process and the HR Partner team's support were great! Cons The user interface feel and look is a bit dated. Nevertheless, this doesn't take away from the features and usability of HR Partner. Review Source HB Hugh B. Director of Finance & Operations Civic & Social Organization Used the software for: 6-12 months ### "Thoughts after 9 months of use" June 9, 2021 4.0 Good, it was a worthwhile investment and whilst not perfect is good value. Pros Really glad we invested in this, proved very useful for moving our HR records away from paper, made recruitment and onboarding much easier to manage and enabled staff to remotely request leave, log sickness, accidents. There are other facilities that we plan to use. Helpdesk very prompt in replying to queries and sorting issues out. Open to suggestions. Cons Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame. Reason for choosing HR Partner Overall seemed best option. Review Source TF Trudie F. CEO and Co-founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Straightforward solution from recruitment through whole employee lifecycle" June 8, 2021 5.0 Excellent experience. Pros We were looking for a solution which had an Application Tracking System for recruitment, and worked as a database for our people and supported their HR needs throughout the employee lifecycle. Plus we wanted a good suite of APIs and documentation to allow us to integrate with other systems. HR Partner has given us all of this and we haven't regretted the choice. Cons It doesn't have some of the bells and whistles of more expensive HR software, but HR Partner do listen to the customers and add things to their roadmap. We have multiple shift workers on different working patterns, which is complicated for HR Partner's holiday booking. I'd like that to change, but appreciate that most organisations have simpler holiday booking needs. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Review Source FU Fatima U. HR support apprentice Public Relations and Communications Used the software for: 6-12 months ### "Easy to use" March 26, 2024 5.0 Pros HR partner is really easy to use, and keeps employees documents organised. Cons it can sometimes be quite slow and have to re add documents. Review Source HR Hellen R. Admin Director Marketing and Advertising Used the software for: 6-12 months ### "Excellent tool for your company" November 9, 2021 5.0 It is a very friendly and easy-to-use tool. It has helped our company a lot to be more organized. What I liked the most is that all the information and documentation of each employee is in one place. Even those that require a signature The HR Partner dashboard shows you an overview of your company's departments and your employees. And the most important thing for me is that it has tutorials for both the administrator and the employee on configuring and using the platform. Pros It is a very friendly and easy-to-use tool. Cons The only downside is that it does not have other languages, but I know they are working on it. Review Source Response from HR Partner November 25, 2021 Thanks so much for your review Hellen! We love to hear that you're feeling more organized with everything in one place. And glad to hear that you find the tutorials helpful! Talk to a Capterra advisor for free and get results within 15 minutes.