# Flocknote Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Flocknote the right Church Management solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149433/Flocknote/reviews

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Flocknote

4.7 (149)

[View alternatives](https://www.capterra.com/p/149433/Flocknote/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Flocknote

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

MQ

Matthew Q

Secretary/ReceptionReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“Problems that I've had were inserting my payment links into the message. But other than that, Flocknote is very streamlined and works well for important updates.“

June 15, 2022

MQ

Matthew Q

Secretary/ReceptionReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“This is kind of annoying and intrudes on privacy envelope a little.“

June 15, 2022

TC

Thomas C

PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“We originally purchased Flocknote to have a reliable system for church cancellations and special announcements, but have since discovered so many more uses for it, such as a prayer chain, Scripture devotion group, communication groups for all our church boards, etc.“

January 7, 2021

JN

Jeff N

PastorCivic & Social Organization, 2 - 10 employeesUsed the software for: Less than 6 months.

“You can lose what you've typed in if you get timed out by the software; this can be frustrating if you've spent a lot of time typing a longer email directly into the software (rather than copying it from Word), and it doesn't seem to remember it as an unfinished draft.“

January 11, 2021

EC

ELAINE C

Parish VolunteerHigher Education, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Flocknote has provided an invaluable means of keeping in touch with our parishioners as well as feeding them with faith resources during these days of pandemic restrictions.“

January 14, 2021

MC

Madison C

Director of Young Adult & College Campus MinistryNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“I have a heard time selecting custom colors and getting them to be easily reusable. If I enter in the color name/number it changes when I hit enter and does a wonky color I didn't want.)“

January 11, 2021

SB

Sue B

Children's & Family Ministry/ Sacramental Coordinator Religious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“Even though I was new to FN and my position, I was able show co-workers the simple easy ways they could improve communication and connection with families involved in their ministry. “

September 22, 2020

SM

Steven M

Pastor Religious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“To add members is not the easiest and needs improvement“

May 4, 2021

## Showing most helpful reviews

Showing 1-25 of 149 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Benjamin K.  
Senior Pastor  
  
Used the software for: 6-12 months

### "Flocknote is an easy to use communication tool built for churches."

April 9, 2018

5.0

Flocknote allows church administration and leaders to communicate with their people on demand. It is a simple, straightforward, and cost effective solution made for churches.

Pros

The software is simple, straightforward, and cost effective. The software allows communication through email and text. It has analytics for understanding how the messages were received and red. Groups can be setup to communicate with specific people.

Cons

When people attempt to communicate back, you will have to manually look for these communication. Notifications are not given when someone communicates back. This is only a one-way communications platform.

Review Source

Response from Flocknote

May 7, 2018

Hi Benjamin, We're so glad to hear you're finding Flocknote helpful for communicating with your church members :) I do have some good news for you. There is a way to be notified via email when someone replies to a note. To enable these notifications, you can simply login and select the Purple Bell icon and click to highlight the speech bubble icon next to any group that's listed to be notified via email when a comment is left on a note. To see this process in action you can check out our training video on comments here: http://flocknote.com/training/comments-and-replies I hope this is helpful :) If you have any questions or if we can be of any further assistance, please don't hesitate to reach out to me at help@flocknote.com God bless, Kaitlin R. Flocknote Happiness Engineer Help@flocknote.com

James W.  
Youth and Young Adult Minister  
Religious Institutions  
Used the software for: 2+ years

### "Excellent tool for communicating"

September 13, 2019

5.0

We, as a church community and retreat center, need to be able to keep lists of different groups of people and to send them information in a stylish and attractive manner that also lets us communicate back and forth with them using multiple methods. Flocknote is excellent for this.

Pros

I love that I can keep track of all our families in one place. I love that you can email and text at the same time depending on what the users want. I love that you can choose multiple groups to send to and customize each note with style. I love that you can see who has opened your message and read it. I love that you can send polls, rsvp’s, and more.

Cons

I wished it could track people more like a database as well which they got closer to with added features but which cost extra.

Alternatives considered

[Parish Data System](https://www.capterra.com/p/2678/PDS-Church-Office/)

Reason for choosing Flocknote

All the reasons listed above.

Switched from

[Parish Data System](https://www.capterra.com/p/2678/PDS-Church-Office/)

We were using excel sheets, PDS, and Outlook to create lists and groups. None of these did all these things together and none did them very well. We still use Excel to keep track of certain things, but Flocknote has made life much easier.

Review Source

Response from Flocknote

September 16, 2019

Heya James! We appreciate your time and consideration leaving us a review. It's great to hear that you've been loving Flocknote so far and enjoy many of its features! We recently released Flocknote People (an add-on subscription) which is a smarter way to manage your members. If you have any suggestions or feedback about this new subscription, I encourage you to let us know at help@flocknote.com. We'd be happy to discuss how we could make this program a better fit for Our Lady of the Angels. :)

CB

Carson B.  
Youth Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Needs a lot of improvement. "

November 1, 2024

3.0

It’s usable but not the best. Enough to get by for a temporary event or short timeframe.

Pros

I was able to use it for free for my small ministry organization. But eventually found a different and better free one.

Cons

It’s app was terrible and website hard to use on a phone which is the primary way I want to use a mass texting resource.

Review Source

Response from Flocknote

November 11, 2024

Hi Carson, thank you for taking the time to leave this review. We're so sorry to hear that you found Flocknote difficult to use, as being user-friendly is something we strive for. If you'd ever like to give Flocknote another try we'd love to connect with you one-on-one from our help desk to see if we can assist in troubleshooting any issues. Feel free to send us an email at help@flocknote.com and our team would be more than happy to assist. God bless!

JB

Judi B.  
DRE  
Religious Institutions  
Used the software for: 2+ years

### "Handy tool for ministry"

January 11, 2021

5.0

Overall, I enjoy using Flocknote very much. The crew is great to work with and the designers of the program are constantly working to add new products or to improve the product and welcome suggestions from their customers.

Pros

The feature I most looked forward to, and appreciate as I use it, is the statistics that are given after a message is sent. I can see who has opened the email, how many people have clicked on each imbedded link, & whose email kicked it back. It is also very easy to add links, videos, and images with this software. The staff is quick to respond, friendly, and eager to help their customers. Love their little punny remarks, too.

Cons

I like to use gifs but the gif program with Flocknotes is not the best. It only shows one image at a time, so you have to constantly click next and it takes a few moments for the next image to load. I don't think I have ever found a gif that I have liked or used.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)[ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/)

Reason for choosing Flocknote

For me, ParishSoft email didn't work so I always had to use my google account. No other messaging software offered the ability to see the analytics (called Unolytics) of who opened the message.

Switched from

[ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/)

Diocesan wide option to work with Flocknote, which was also marketed with eCatholic. I would say this was a product that was much needed in the field, and Matt Warner and Matt Sewell presented the software well to a business of leery, older, tech scared people!

Review Source

Response from Flocknote

February 3, 2021

Thanks so much for this review, Judi - we really appreciate it. Also, if you prefer another GIF tool online, you can always find the exact one you want, save it to your computer, and upload it to your note via the Image Feature. Hope that's helpful! :)

CM

Cynthia M.  
Executive Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Outstanding Customer Service"

October 4, 2019

5.0

Communication has been an ongoing problem for us. Flocknote helps us communication better with our people. Their customer service has been great at helping us with problems or issues.

Pros

A company can make the best product available; but, if the customer service and support is lacking the product will never work to it's fullest potential. That is what makes Flocknote stand out from other software companies.

Cons

It works best when you use the app. We didn't know that at first or would have encouraged our people to use that from the beginning. It does take some getting used to and there might be ways to make the app more user friendly.

Alternatives considered

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Reason for choosing Flocknote

Some of our congregation prefer emails and Flocknote lets the user determine which way they want to receive information through email or text.

Switched from

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

We dropped that program because no one in our congregation could figure out how to use it. Even leadership had problems with it's use. We just could never get everyone on board.

Review Source

Response from Flocknote

October 9, 2019

It's always a happy day at Flocknote when we get a review as stellar as this one, Cynthia! We really care about our customers and we're glad you've seen that in our customer support. You mentioned that the app could be more user-friendly and we take this constructive feedback to heart as well! If you have any suggestions for how we could improve your experience, feel free to send us an email to help@flocknote.com. God bless The Village Church. :)

TA

Therese A.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Flocknote for Mom’s Group and CCD"

December 2, 2020

5.0

I have used Flocknotes to get messages out to my groups I ran recently. But I am also on the receiving end for Mass updates and CCD updates for my kids. It has allowed our Parish to have a system to contact a large group at once about important information or even just inspirational messages.

Pros

We use this for our church. I like that you can pretty easily select different groups of people for different messages. I was involved in running Bible Study Groups and Moms groups and CCD. We originally used private email groups to send messages. This platform helped us share access and now I could have another leader see my lists and send emails easily for me.

Cons

I found it to be a hassle to be an administrator, so would just ask out technology director to send messages for me. I continue to do it that way.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

This allowed us to share lists and keep one central data base of contact information.

Review Source

Response from Flocknote

December 3, 2020

Hi Therese - thanks so much for taking the time to leave this review! It sounds like you had a bit of an issue as an admin and so we'd love to provide additional training if you'd like! Simply reach out to us at help@Flocknote.com and our Happiness Engineers would love to help. :)

MD

Matthew D.  
Director of Ministries  
Religious Institutions  
Used the software for: 2+ years

### "Helps keep the community connected"

October 30, 2020

5.0

Flocknote has allowed each ministry to maintain their own mailing list, and each parishioner to get information from the ministries that they are interested in. It protects people's information. It allows people to get info in the method they prefer: email or text. It has been great for staying connected to the community at a time when we have not been able to gather weekly.

Pros

An easy "what you see is what you get" email editor, makes it easy to create an image driven message. Keeps people's contact info private, while allowing them to be on mailing list of various groups. Allows people to receive information they way they prefer - email or text. Integrates easily with our website, so people can sign-up for mailing list on the website. It helps ministry groups list stay together even if there is a change in ministry leadership. Allows us to manage mailing list and send notes to each type of "grouping" in our whole community.

Cons

It isn't integrated with a database, it is a separate system. This is good in some ways because it is faster to just start using, but it is more work to maintain emails in two locations.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

This was set-up for the way Catholic churches operate. Most ministry group leadrs are volunteers and need a super simple way to get messages out and Constant Contact was complicated to give the right user levels for all the different leaders.

Review Source

Response from Flocknote

January 13, 2021

Thanks so much for this review, Matthew! We really appreciate it. :)

VB

Veronica B.  
Communications Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Room for Improvement"

September 30, 2019

4.0

We can reach more people with Flocknote, especially when we try to send alerts or immediate information.

Pros

I like that I can customize the information, I can attach videos, pictures, and Bishop Barron's program was a great addition.

Cons

I don't like the fact that when I use Google, the email gets cut and it doesn't display the information or you can't scroll down to see more. Also, I don't like that you can't resize pictures. I can't save elements that I use frequently, just save the recent ones. When I create a section, I have to use the arrows to move to the top, which is time-consuming when you have a lot of sections. Not common, just on Friday, September 27th I have trouble moving pictures in a part of the section.

Reason for choosing Flocknote

We liked that Flocknote has the text feature and it's easier to use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We liked that Flocknote has the text feature and it's easier to use.

Review Source

Response from Flocknote

October 6, 2019

Hi Veronica, thank you for taking a minute to leave a review! The issue you're describing is highly unusual, so I'd like to investigate this to see what may be happening here. Your email is not listed with this review, so would you mind reaching out to help@flocknote.com so that I can troubleshoot this with you? I appreciate it! :)

BC

Bryan C.  
Director of Communications  
Religious Institutions  
Used the software for: 6-12 months

### "Flocknote is a game changer"

November 21, 2019

5.0

We are communicating beyond the weekly bulletin. Our reach is expanding daily to our parishioners. It is very exciting.

Pros

I like the ease of use as well as the different methods of communication. Parishioners can sign up for their groups, update their information and choose their preferred communication method. Communicating with groups has been difficult in the past, with Flocknote I can see who opened the message. It is very effective and easy to use.

Cons

Nothing It is very easy to use, and effective.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Flocknote

Solid use, excellent customer service, faith based team.

Review Source

Response from Flocknote

November 22, 2019

Hi Bryan - thanks a bunch for this review! There is nothing more exciting to us than hearing how Flocknote has increased communication and engagement for churches like yours -- thank you so much for sharing these kind words! We'll be praying for you and Church St. Patrick! :)

KB

Katherine B.  
Director of Outreach  
Religious Institutions  
Used the software for: 1-2 years

### "Great for Church Organization Use"

May 15, 2025

4.0

Pros

It is very user friendly, easy to have multiple separate groups, and scheduling texts.

Cons

If your organization experiences fluctuation in the needed member amount you have to change the level of subscription ("tier") or purchase add ons.

Review Source

Response from Flocknote

May 22, 2025

Hi Katherine, Thank you so much for leaving a review. We love to hear our customers' experiences! We're thrilled to hear that you find Flocknote user friendly and helpful for easily reaching your members! Thankfully, you do not need to change your subscription tier manually, as that is all done automatically for you! If you ever have any questions, feel free to reach out to us at help@flocknote.com. We're always happy to help!

SB

Sue B.  
Children's & Family Ministry/ Sacramental Coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "This software supports our mission of connectional ministry!"

September 22, 2020

5.0

Although I did not have FN experience,I am a believer in using technology to connect, inspire, inform and receive feedback form the members of your Flock. Even though I was new to FN and my position, I was able show co-workers the simple easy ways they could improve communication and connection with families involved in their ministry. FN has been a miracle resource for our church in this season of COVID19! It is amazing how much more we are connected with families even in this time of Social Distancing! People are so grateful for the fun and powerful ways we have been able to bring Christ into their homes with FN.

Pros

The many ways you can create messaging including videos, graphics, polls, attachments. FN lets you manage member messaging and data for specific groups. I love that you can invite new members and they can choose groups they want to hear from.

Cons

I struggled with the learning curve as a new hire in my position. Did not have an inhouse training bu that was not FN's fault :-) What I like least is the way they present new features and invite you to try, but it actually activates buy. I know this is user error, but feel that the try should be an actual try. Only super admin should be able to activate buy feature. Would also love an outline of a training path for new users based on their ministry need. Perhaps a simple questionnaire that points new users in the right learning curve direction.

Review Source

Response from Flocknote

September 25, 2020

Thanks so much for this review, Sue! If you need any additional training or have any questions/suggestions, please don't hesitate to reach out to our Happiness Engineers at help@flocknote.com. God bless you and your church!

JN

Jeff N.  
Pastor  
Civic & Social Organization  
Used the software for: Less than 6 months

### "One week into Flocknote"

January 11, 2021

4.0

We just started using this at our church, so maybe it's too early to write a review, but so far I am encouraged. For one thing, it's nice not to have all the advertising such as the free version of Sign-Up genius. One reason we're trying this is because sometimes when we send out large volume emails (i.e., to the whole congregation), some were ending up in people's spam or junk folders, and they weren't receiving them.

Pros

1\. Being able to see who has opened a communication. 2. Being able to meet the member's preference for how to receive communications. 3. Nice to combine the sign-up function with the communication tool. 4. Nice to be able to set up how you want to receive replies for a particular communication. 5. Customer support seems to try really hard to help you have a good experience with it.

Cons

1\. I would like a simpler way to login to the software. 2. The "Dashboard" could be more intuitive. For the new user, where do I go first? How can I see at a glance what needs my attention first? 3. For communication software like sending emails, I don't see how I can set a standard footer like most other email software. 4. You can lose what you've typed in if you get timed out by the software; this can be frustrating if you've spent a lot of time typing a longer email directly into the software (rather than copying it from Word), and it doesn't seem to remember it as an unfinished draft.

Switched from

[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)

A pastor friend recommended it.

Review Source

Response from Flocknote

February 3, 2021

Thank you for this helpful feedback, Jeff! It has been shared with the whole team and we really appreciate your insights as a new user. If you ever have any added questions or suggestions please send an email at help@flocknote.com - we'd love to chat! :)

MGG

MARIA GUADIAN G.  
Database Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great Software with Top of the Line Customer Service"

February 18, 2019

5.0

Our parish enjoys the benefits of the weekly email blast newsletter as it complements our Sunday church bulletin. The bulletin has a 10- day-lag period, where our weekly email blast is updated until the very last minute before being sent out. This is our way of keeping everyone much more informed with current happenings that may have missed the bulletin deadline.

Pros

The ease of the application itself in creating and sending out emails and newsletters makes this a hands-on software package that anyone can use. If I have an issue or something I need explained, the Flocknote Help Desk is so prompt at replying back and follows up to ensure the issue has been resolved. It is very UNUSUAL in this high tech world to find this kind of Customer Service!!! I have waited several days, and sometimes had to call/email again waiting for a reply to my question, which is why I can't say enough good things about FLOCKNOTE.

Cons

There is absolutely nothing NOT TO LIKE!!

Review Source

Response from Flocknote

February 20, 2019

Wow, Maria...you've just made our day! We take pride in caring for our members so we're thrilled to see that you have had such a great experience with our customer service! It's so very kind of you to take the time to leave a review -- we're thankful for you. May God bless you and St. John the Evangelist! :)

NH

Nicole H.  
Business and Communications Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Fantastic Service with Small Kinks"

July 16, 2019

4.0

Pros

The transparency is incredibly helpful for an organization run by volunteers. It is invaluable to know when people do and do not read their messages. The ability to see who opens messages gives us a broader insight into what information is actually being disseminated. Also, the response time of your customer service and tech support is fantastic! I hope we won't see this falter as your company grows.

Cons

We dislike that you must check the delivery box for those who have opted into texting. It is inconvenient and often leads to parishioners not receiving messages. If we choose to message everyone in a group...why would we want to purposefully leave the texting parishioners out?! It would be much more convenient to "uncheck" for texting if you want to be sensitive of time of day. However, when a priest wants to email his flock...he doesn't want half of the flock to not get the message because they opted to text and he forgot to check the box. We dislike that you cannot respond to messages with an attachment. If this is being marketed as a "better than email" messaging system, it is unfortunate that we cannot add attachments when replying. It is absolutely not conducive to business.

Review Source

Response from Flocknote

July 18, 2019

Hi Nicole - thanks for this great review! I'm glad you've had a great experience with our Happiness Engineers and we promise that top-notch customer service will always be at the forefront of our company! I'm sorry you've had issues with the need to check those delivery boxes, but this is good feedback and I appreciate the honesty. If you think of anything else that we could improve upon, send it our way at help@flocknote.com. :)

MT

Meghan T.  
Instructional Systems Designer/Trainer  
E-Learning  
Used the software for: Less than 6 months

### "I really want to like it"

July 8, 2019

4.0

I really want to like it. It helped me as a new staff member of the church come in and not have to use my personal email or the church’s email which I don’t have access to for communication but it’s just difficult to use sometimes. And to have to pay for something that’s difficult to use makes me rethink using it constantly. I’m going to keep trying hoping the design will become more functional as time goes on.

Pros

I like that communications are centralized, it’s easy to go back and find notes that were sent, it’s easy to add people. I like that you can see when an email has bounced or is unopened. I like that you can text a group without creating a new group every time there’s a change to the group.

Cons

I find that some of the features are hard to use and the format is lacking in organization. The app seems to not work as well as the website, for instance I can edit group settings in the app. It seems also that the analytical information disappears after a day or so on the app. I’m also not fond of having to contact customer service to change anything about of actual church settings. The format could be better organized. I don’t need to see that I have 15 deleted notes that I can’t permanently delete. Or why it always tells me I’ve saved a note or the auto saved notes how does that even happen?

Review Source

Response from Flocknote

July 9, 2019

Hi Meghan, I'm so sorry to hear that your experience hasn't been up to snuff! We'd love to turn things around for you, so please check your email for something from us! We hope you continue to use Flocknote and continue to provide us with honest feedback so we can improve and give you the 5 star experience in the future! :)

JC

Jacqueline C.  
Family Life Coordinator  
Religious Institutions  
Used the software for: 6-12 months

### "Room for improvement"

January 7, 2021

5.0

My overall experience with Flocknote has been very good.

Pros

Easy to send an email or text to the whole ministry group. Easy to include graphics to make the communications more appealing so it gets opened and read after you send. Love the fact that I know you opened the communication and who did not open their communication. It is very helpful to know that.

Cons

Missing features: If I send out a text/email reminder and I want to send the same text/email reminder to the same individual persons that I listed, it would be great that when I "duplicated" it, the names would also pop up. This would give me the option to send reminders to the same group of people. I find myself copying the note but having to type in the same list of people each time. This is tedious. Also, it would be great if I had the option to have a signup link in my text. The only option I see in the text option is to add a picture. The other feature that would be great is if I can use another person as the sender. Many times, I want our administative assistance to be the "from" sender while I write the note. That way, if families respond to the email, it goes straight to my admin and not back to me.

Review Source

Response from Flocknote

January 13, 2021

Thanks for this review, Jacqueline! There are a couple of features you mentioned were missing that we actually do have options for, so I'm going to reach out to you from help@flocknote.com to walk you through how to set those up, so be on the lookout for that soon!

BC

Brian C.  
Director of Religious Education  
Religious Institutions  
Used the software for: 2+ years

### "Great Product Getting Better"

February 11, 2019

4.0

I send a weekly Flocknote message containing Scott Hahn's Sunday Gospel reflections to everyone in the parish. I schedule these emails to go out at 11 a.m. on Saturday morning to allow the reader time to digest the message before hearing the Gospel read at Mass. I have had a few reply with the "STOP" message, but only a few...

Pros

Flocknote allows the admin/user to communicate easily via text message or email (or both) with one message for an entire group of people. As a DRE in the Midwest it is all too common to have to cancel classes on short notice due to weather conditions. If all parents/families are registered to the platform they will get a message early enough to notify them of a cancellation.

Cons

I would really like the ability to copy and paste images.

Review Source

Response from Flocknote

February 12, 2019

Woohoo! Thank you so much for lending your time to give us this great review! It's amazing to hear you've been able to reach members on short notice for cancelations due to weather -- great use of Flocknote! While you can certainly upload images, it's really helpful to hear your copy and paste suggestion. If you have any more, send them our way at help@flocknote.com. Blessings to you!

KO

Kathy O.  
Prayer chain coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Great way to get prayer requests out "

September 20, 2022

5.0

Great and quick way to get messages out to many people!

Pros

East yo use… cut and paste snd 130 people are notified immediately.

Cons

Occasionally it seems to run slowly but it could be my phone!

Review Source

Response from Flocknote

October 4, 2022

Hi Kathy, thank you so much for taking the time to leave us this awesome review! ���� I am so glad to hear that Flocknote has made it super easy for you to send your messages out and connect with your people. We appreciate you and all you are doing for your church! God bless!

PE

Phyllis E.  
Adult Education/Hispanic Liason/Flocknote Leader  
Civic & Social Organization  
Used the software for: Less than 6 months

### "The Key to Engaging Our People"

May 26, 2019

5.0

We have over 4,000 members in our church, 2,000 of which are Hispanic. Many of these do not speak English. I can send out bilingual newsletters to help bridge the gap between the two communities. We also have a school. The Text feature of Flocknote allows us to quickly notify people of weather closings, meeting changes, etc.

Pros

Can reach a large number of people with little effort and in a short time. Sent message out to over 1,900 and within the first hour over 700 people had read it! I like the fact that I can see who has not opened their email, how many people clicked on links in the message and which emails were not valid. I like having the ability develop groups and to assign administrators to the groups so they can engage their people.

Cons

The Unolytics. Actually I like them the best but I do not understand the numbers and percentages sometimes. They don't always seem to add up. So the actually con is my understanding of how the unolytics work.

Review Source

Response from Flocknote

May 29, 2019

Hey Phyllis, it always makes our day to hear that Flocknote has helped another church! We'd love to look into your questions about the Unolytics, so would you mind reaching out to us at help@flocknote.com? We'd be happy to walk you through those numbers and make sure everything's running smoothly on your account. We really appreciate you! :)

RM

RUBEN M.  
Elder; Bishop; Overseer  
Religious Institutions  
Used the software for: Less than 6 months

### "Versatile option for broadcasting notices to some or all of the membership."

September 19, 2019

4.0

A newsletter is not received in a timely manner. This systems allows the fastest way to reach members. In the past member calling members was slow and sometimes missed people. Generally, most people prefer this system after a few messages are sent. Overall we are satisfied with this product.

Pros

This product will reach the membership via text messages, phone calls (extra charge per voice call) or by email. Other solutions may only have text messages or recorded messages. This will reach members who do not want text messages. Members who respond to texts will not be able to send their responses to all on the message list. Messages may be prepared in advance and sent out at a specified time and day.

Cons

Caller IDs and text messages IDs do not show church name or Flocknote as the originator. Only a out of area Area Code Number is displayed. This discourages recipients to answer the call or open the text. The number of members shown as reached is always 100%. The mobile app does not give admins access to all features, must use a computer to use all features.

Reason for choosing Flocknote

Free trial gives us the chance to test the system and ask questions as needed. The main reason this was chosen was the ability to reach members by home phone and by text messages.

Review Source

Response from Flocknote

September 20, 2019

Hiya Ruben. Wowza, we appreciate this review! Your feedback doesn't go unnoticed; we go through the good and the bad to be sure that we continue to improve and wow you more and more. If you think of any more features within Flocknote you would like to change or improve upon, send us an email to help@flocknote.com. We appreciate you, Ruben. :)

RM

Rick M.  
Rector  
Religious Institutions  
Used the software for: 2+ years

### "EXCELLENT product."

April 25, 2019

5.0

We use Flocknote for all of our church communications. We run two weekly newsletters, and our in-The-moment announcements and messaging. It makes us look like we know what we’re doing!

Pros

It looks great. It’s relatively intuitive and easy to use. The people in our church love it. We’re able to embed documents, pictures, and video. AND, text messaging is included.

Cons

Sometimes the iOS app is buggy. Oftentimes I have to abandon the app, and use the web version on my desktop. Because I primarily use an iPad, it’s sometimes a pain.

Review Source

Response from Flocknote

May 1, 2019

Aww shucks! Thank you for your positive review Rick. We're so happy to hear everyone at St. Mark's is enjoying flocknote. If you ever run into a problem with the iOS app on your phone or your ipad - just drop us a line at help@flocknote.com or using the chat feature on our site and we'll get any bugs over to our developers to fix ASAP :) Have a great week!

EC

ELAINE C.  
Parish Volunteer  
Higher Education  
Used the software for: 6-12 months

### "Fliocknote as Parish Communication Platform"

January 14, 2021

5.0

Overall, our experience with Flocknote has been awesome. The young and energetic team are always so helpful and enthusiastic with their support. Flocknote has provided an invaluable means of keeping in touch with our parishioners as well as feeding them with faith resources during these days of pandemic restrictions. Feedback from parishioners has been extremely positive.

Pros

I like that the final outcome provides an attractive and engaging alternative to standard emails. I am also thoroughly impressed and appreciative with the Flocknote team.

Cons

I find that there are many limitations in terms of graphic layout and applications. For example, it would be nice to have more options for font size and style. It would also be great if you could apply text over an uploaded image. A larger, easier to choose custom colour chart would also be useful, as well as the ability to copy an image and direct paste, as opposed to uploading one.

Review Source

Response from Flocknote

February 3, 2021

Thank you so much for this review, Elaine! Your feedback, including your suggestion for more formatting/font/color options, has been shared with the team. We appreciate your insights as we continue to improve the site. Thank you! :)

PK

Polly K.  
Church Communications Consultant  
Religious Institutions  
Used the software for: I used a free trial

### "We are so grateful for Flocknote!"

April 24, 2019

5.0

This is the first time that our church has been on one communication tool all together. I think it will make all of what we are doing more organized, more transparent, and more timely. Thank you for this!

Pros

We have been so pleased with all that Flocknote has offered us as a church leadership team! We love that we are all on the same platform and that we can make our notes look so professional in just minutes. Also, we love having the ability to have groups so that not everyone has to receive all of the information we need to send out.

Cons

I have been surprised at how hard it is for some of our people to get signed up, only because they aren't very tech savvy. It's certainly not Flocknote's fault, but it has been shocking at how much energy and time we've spent getting people on board.

Review Source

Response from Flocknote

April 29, 2019

Hey Polly, thanks for this positive review! You mentioned you have had some issues with members signing up, so we'd love to work 1on1 with you to see how we can help streamline this process at Abundant Life. Please reach out to help@flocknote.com and one of our Happiness Engineers would be happy to help in any way they can. :)

RS

Rebecca S.  
Director of Parish Advancement  
Religious Institutions  
Used the software for: 2+ years

### "Best technology around for connecting with our parish! "

December 4, 2019

5.0

Pros

Super easy to use and to teach OTHERS how to use it! Exceptional customer service!

Cons

I just wish people couldn't "opt out" of the messages

Review Source

Response from Flocknote

December 10, 2019

Hi Rebecca - thank you for leaving us a kind review! We're thrilled you've found it easy to use and have loved working with our Happiness Engineers so far. We think you deserve 5 stars as well! :)

BL

Brandt L.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "I love Flocknote"

August 13, 2019

5.0

The site is really easy to use and the service has been great!

Pros

I love using flocknote because it met a need that I couldn't find a solution for elsewhere. We were finding it hard to find a communications medium that allowed for texting large groups of people for a reasonable price. Flocknote not only did that, but it made communicating with our groups easier than ever. I am a huge fan.

Cons

My only problem with flocknote is that after being a user for about a month there are new changes that are taking away from the original functionality. I really like keeping up with attendance and giving in one place, but it was recently taken away unless ordered a second function.

Review Source

Response from Flocknote

August 19, 2019

Hi Pastor Brandt - thank you very much for your time and consideration leaving Flocknote a review. While we appreciate all your positive thoughts, we don't overlook the constructive feedback and we'll be sure to take your thoughts on the recent change with giving tracking in consideration as we develop the site for the future. We appreciate you! :)

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