--- title: "Flocknote Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Flocknote the right Church Management solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149433/Flocknote/reviews/" page_type: "reviews" language: "en" --- Flocknote 4.7 (149) [View alternatives](https://www.capterra.com/p/149433/Flocknote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Flocknote Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews MQ Matthew Q Secretary/ReceptionReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Problems that I've had were inserting my payment links into the message. But other than that, Flocknote is very streamlined and works well for important updates.“ June 15, 2022 JN Jeff N PastorCivic & Social Organization, 2 - 10 employeesUsed the software for: Less than 6 months. “You can lose what you've typed in if you get timed out by the software; this can be frustrating if you've spent a lot of time typing a longer email directly into the software (rather than copying it from Word), and it doesn't seem to remember it as an unfinished draft.“ January 11, 2021 TC Thomas C PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “We originally purchased Flocknote to have a reliable system for church cancellations and special announcements, but have since discovered so many more uses for it, such as a prayer chain, Scripture devotion group, communication groups for all our church boards, etc.“ January 7, 2021 MC Madison C Director of Young Adult & College Campus MinistryNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I have a heard time selecting custom colors and getting them to be easily reusable. If I enter in the color name/number it changes when I hit enter and does a wonky color I didn't want.)“ January 11, 2021 EC ELAINE C Parish VolunteerHigher Education, 501 - 1,000 employeesUsed the software for: 6-12 months. “Flocknote has provided an invaluable means of keeping in touch with our parishioners as well as feeding them with faith resources during these days of pandemic restrictions.“ January 14, 2021 MQ Matthew Q Secretary/ReceptionReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “This is kind of annoying and intrudes on privacy envelope a little.“ June 15, 2022 SB Sue B Children's & Family Ministry/ Sacramental Coordinator Religious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “Even though I was new to FN and my position, I was able show co-workers the simple easy ways they could improve communication and connection with families involved in their ministry. “ September 22, 2020 EC Ed C catechist/coordinatorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “Not able to send out individual emails, at least not with my access level“ January 7, 2021 ## Showing most helpful reviews Showing 1-25 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Benjamin K. Senior Pastor Used the software for: 6-12 months ### "Flocknote is an easy to use communication tool built for churches." April 9, 2018 5.0 Flocknote allows church administration and leaders to communicate with their people on demand. It is a simple, straightforward, and cost effective solution made for churches. Pros The software is simple, straightforward, and cost effective. The software allows communication through email and text. It has analytics for understanding how the messages were received and red. Groups can be setup to communicate with specific people. Cons When people attempt to communicate back, you will have to manually look for these communication. Notifications are not given when someone communicates back. This is only a one-way communications platform. Review Source Response from Flocknote May 7, 2018 Hi Benjamin, We're so glad to hear you're finding Flocknote helpful for communicating with your church members :) I do have some good news for you. There is a way to be notified via email when someone replies to a note. To enable these notifications, you can simply login and select the Purple Bell icon and click to highlight the speech bubble icon next to any group that's listed to be notified via email when a comment is left on a note. To see this process in action you can check out our training video on comments here: http://flocknote.com/training/comments-and-replies I hope this is helpful :) If you have any questions or if we can be of any further assistance, please don't hesitate to reach out to me at help@flocknote.com God bless, Kaitlin R. Flocknote Happiness Engineer Help@flocknote.com James W. Youth and Young Adult Minister Religious Institutions Used the software for: 2+ years ### "Excellent tool for communicating" September 13, 2019 5.0 We, as a church community and retreat center, need to be able to keep lists of different groups of people and to send them information in a stylish and attractive manner that also lets us communicate back and forth with them using multiple methods. Flocknote is excellent for this. Pros I love that I can keep track of all our families in one place. I love that you can email and text at the same time depending on what the users want. I love that you can choose multiple groups to send to and customize each note with style. I love that you can see who has opened your message and read it. I love that you can send polls, rsvp’s, and more. Cons I wished it could track people more like a database as well which they got closer to with added features but which cost extra. Alternatives considered [Parish Data System](https://www.capterra.com/p/2678/PDS-Church-Office/) Reason for choosing Flocknote All the reasons listed above. Switched from [Parish Data System](https://www.capterra.com/p/2678/PDS-Church-Office/) We were using excel sheets, PDS, and Outlook to create lists and groups. None of these did all these things together and none did them very well. We still use Excel to keep track of certain things, but Flocknote has made life much easier. Review Source Response from Flocknote September 16, 2019 Heya James! We appreciate your time and consideration leaving us a review. It's great to hear that you've been loving Flocknote so far and enjoy many of its features! We recently released Flocknote People (an add-on subscription) which is a smarter way to manage your members. If you have any suggestions or feedback about this new subscription, I encourage you to let us know at help@flocknote.com. We'd be happy to discuss how we could make this program a better fit for Our Lady of the Angels. :) CB Carson B. Youth Pastor Religious Institutions Used the software for: Less than 6 months ### "Needs a lot of improvement. " November 1, 2024 3.0 It’s usable but not the best. Enough to get by for a temporary event or short timeframe. Pros I was able to use it for free for my small ministry organization. But eventually found a different and better free one. Cons It’s app was terrible and website hard to use on a phone which is the primary way I want to use a mass texting resource. Review Source Response from Flocknote November 11, 2024 Hi Carson, thank you for taking the time to leave this review. We're so sorry to hear that you found Flocknote difficult to use, as being user-friendly is something we strive for. If you'd ever like to give Flocknote another try we'd love to connect with you one-on-one from our help desk to see if we can assist in troubleshooting any issues. Feel free to send us an email at help@flocknote.com and our team would be more than happy to assist. God bless! JB Judi B. DRE Religious Institutions Used the software for: 2+ years ### "Handy tool for ministry" January 11, 2021 5.0 Overall, I enjoy using Flocknote very much. The crew is great to work with and the designers of the program are constantly working to add new products or to improve the product and welcome suggestions from their customers. Pros The feature I most looked forward to, and appreciate as I use it, is the statistics that are given after a message is sent. I can see who has opened the email, how many people have clicked on each imbedded link, & whose email kicked it back. It is also very easy to add links, videos, and images with this software. The staff is quick to respond, friendly, and eager to help their customers. Love their little punny remarks, too. Cons I like to use gifs but the gif program with Flocknotes is not the best. It only shows one image at a time, so you have to constantly click next and it takes a few moments for the next image to load. I don't think I have ever found a gif that I have liked or used. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/)[ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/) Reason for choosing Flocknote For me, ParishSoft email didn't work so I always had to use my google account. No other messaging software offered the ability to see the analytics (called Unolytics) of who opened the message. Switched from [ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/) Diocesan wide option to work with Flocknote, which was also marketed with eCatholic. I would say this was a product that was much needed in the field, and Matt Warner and Matt Sewell presented the software well to a business of leery, older, tech scared people! Review Source Response from Flocknote February 3, 2021 Thanks so much for this review, Judi - we really appreciate it. Also, if you prefer another GIF tool online, you can always find the exact one you want, save it to your computer, and upload it to your note via the Image Feature. Hope that's helpful! :) CM Cynthia M. Executive Assistant Religious Institutions Used the software for: 1-2 years ### "Outstanding Customer Service" October 4, 2019 5.0 Communication has been an ongoing problem for us. Flocknote helps us communication better with our people. Their customer service has been great at helping us with problems or issues. Pros A company can make the best product available; but, if the customer service and support is lacking the product will never work to it's fullest potential. That is what makes Flocknote stand out from other software companies. Cons It works best when you use the app. We didn't know that at first or would have encouraged our people to use that from the beginning. It does take some getting used to and there might be ways to make the app more user friendly. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Flocknote Some of our congregation prefer emails and Flocknote lets the user determine which way they want to receive information through email or text. Switched from [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) We dropped that program because no one in our congregation could figure out how to use it. Even leadership had problems with it's use. We just could never get everyone on board. Review Source Response from Flocknote October 9, 2019 It's always a happy day at Flocknote when we get a review as stellar as this one, Cynthia! We really care about our customers and we're glad you've seen that in our customer support. You mentioned that the app could be more user-friendly and we take this constructive feedback to heart as well! If you have any suggestions for how we could improve your experience, feel free to send us an email to help@flocknote.com. God bless The Village Church. :) TA Therese A. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Flocknote for Mom’s Group and CCD" December 2, 2020 5.0 I have used Flocknotes to get messages out to my groups I ran recently. But I am also on the receiving end for Mass updates and CCD updates for my kids. It has allowed our Parish to have a system to contact a large group at once about important information or even just inspirational messages. Pros We use this for our church. I like that you can pretty easily select different groups of people for different messages. I was involved in running Bible Study Groups and Moms groups and CCD. We originally used private email groups to send messages. This platform helped us share access and now I could have another leader see my lists and send emails easily for me. Cons I found it to be a hassle to be an administrator, so would just ask out technology director to send messages for me. I continue to do it that way. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) This allowed us to share lists and keep one central data base of contact information. Review Source Response from Flocknote December 3, 2020 Hi Therese - thanks so much for taking the time to leave this review! It sounds like you had a bit of an issue as an admin and so we'd love to provide additional training if you'd like! Simply reach out to us at help@Flocknote.com and our Happiness Engineers would love to help. :) MD Matthew D. Director of Ministries Religious Institutions Used the software for: 2+ years ### "Helps keep the community connected" October 30, 2020 5.0 Flocknote has allowed each ministry to maintain their own mailing list, and each parishioner to get information from the ministries that they are interested in. It protects people's information. It allows people to get info in the method they prefer: email or text. It has been great for staying connected to the community at a time when we have not been able to gather weekly. Pros An easy "what you see is what you get" email editor, makes it easy to create an image driven message. Keeps people's contact info private, while allowing them to be on mailing list of various groups. Allows people to receive information they way they prefer - email or text. Integrates easily with our website, so people can sign-up for mailing list on the website. It helps ministry groups list stay together even if there is a change in ministry leadership. Allows us to manage mailing list and send notes to each type of "grouping" in our whole community. Cons It isn't integrated with a database, it is a separate system. This is good in some ways because it is faster to just start using, but it is more work to maintain emails in two locations. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) This was set-up for the way Catholic churches operate. Most ministry group leadrs are volunteers and need a super simple way to get messages out and Constant Contact was complicated to give the right user levels for all the different leaders. Review Source Response from Flocknote January 13, 2021 Thanks so much for this review, Matthew! We really appreciate it. :) VB Veronica B. Communications Manager Religious Institutions Used the software for: 1-2 years ### "Room for Improvement" September 30, 2019 4.0 We can reach more people with Flocknote, especially when we try to send alerts or immediate information. Pros I like that I can customize the information, I can attach videos, pictures, and Bishop Barron's program was a great addition. Cons I don't like the fact that when I use Google, the email gets cut and it doesn't display the information or you can't scroll down to see more. Also, I don't like that you can't resize pictures. I can't save elements that I use frequently, just save the recent ones. When I create a section, I have to use the arrows to move to the top, which is time-consuming when you have a lot of sections. Not common, just on Friday, September 27th I have trouble moving pictures in a part of the section. Reason for choosing Flocknote We liked that Flocknote has the text feature and it's easier to use. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We liked that Flocknote has the text feature and it's easier to use. Review Source Response from Flocknote October 6, 2019 Hi Veronica, thank you for taking a minute to leave a review! The issue you're describing is highly unusual, so I'd like to investigate this to see what may be happening here. Your email is not listed with this review, so would you mind reaching out to help@flocknote.com so that I can troubleshoot this with you? I appreciate it! :) BC Bryan C. Director of Communications Religious Institutions Used the software for: 6-12 months ### "Flocknote is a game changer" November 21, 2019 5.0 We are communicating beyond the weekly bulletin. Our reach is expanding daily to our parishioners. It is very exciting. Pros I like the ease of use as well as the different methods of communication. Parishioners can sign up for their groups, update their information and choose their preferred communication method. Communicating with groups has been difficult in the past, with Flocknote I can see who opened the message. It is very effective and easy to use. Cons Nothing It is very easy to use, and effective. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Flocknote Solid use, excellent customer service, faith based team. Review Source Response from Flocknote November 22, 2019 Hi Bryan - thanks a bunch for this review! There is nothing more exciting to us than hearing how Flocknote has increased communication and engagement for churches like yours -- thank you so much for sharing these kind words! We'll be praying for you and Church St. Patrick! :) LL Lisa L. Youth minister Religious Institutions Used the software for: 2+ years ### "Flocknote feature " January 9, 2021 5.0 Overall, when someone is looking for a text/email service, I always recommend Flocknote., it's pros definitely outweigh any issues. Pros Being able to contact large groups, and multiple groups at a time, as well as single people is invaluablee. Having the ability to see who has read the message is vitally important. Being able to use in conjunction with Lifeteen. Is a game changer. Cons Not being able to pick up the phone abs talk to someone about concerns is frustrating. I have also had several issues with payments being lost or not credited. Alternatives considered [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Flocknote Price. Flexibility, functions, word of mouth. Review Source Response from Flocknote January 27, 2021 So sorry for the trouble, Lisa! Did you know that we offer free support calls at Flocknote.com/call ? We'd love to chat with you and answer any questions you have at a time that works best for you! We look forward to hearing from you! :) LM Lori M. Front office admin. Non-Profit Organization Management Used the software for: Less than 6 months ### "New to Flocknote" May 22, 2019 4.0 Very good. The program is user-friendly once you learn the ins and outs of it. Pros What I like most is the ability to text members, add color, graphics, surveys, and invitations with RSVPs to emails and texts. I like that the replies come to my Gmail inbox. Unlike other companies, the customer service is EXCELLENT! This is huge for me as my learning curve is straight up and down until I become familiar with the new system. I love the training videos along with the written directions as opposed to having to read all the directions. I learn best by being shown how to do something. I like how you can make groups so members get information only applicable to their group and not non-applicable information. One of the main reasons we switched over is because it provides the option to Unsubscribe. They provide scripts for Signup Sunday. I like the way our members can Unsubscribe at any time, they don't have to download anything or create a password, and they choose the groups they belong to. Cons Sometimes it's difficult to find the answer to my questions through the HELP menu. But, as I said, the Happiness Engineers have been there for me via email and or a scheduled conference call within 24 hours. It's intuitive only after training and having had some glitches in the system it caused me to question many things. Review Source Response from Flocknote May 23, 2019 Hi Lori! We are thrilled you have been having a great experience working with the Happiness Engineers. You mentioned you enjoyed the videos alongside the written instructions; it's nice to hear this feedback. I'm a visual learner myself, so I can definitely understand that! If you think of any ways we can make Flocknote more intuitive in general, please let us know because your thoughts directly affect how we build the site. God bless you, Lori! :) KB Kelly B. Office Manager Religious Institutions Used the software for: Less than 6 months ### "St. Jerome Catholic Church" July 17, 2019 5.0 The parishioners I have signed up for Flocknote really like it, and I have more thinking they will start using it for their ministry as well. Our experience, at St. Jerome Catholic Church is just outstanding. Pros I love that it goes out to everyone or individually and when they respond to my message I am the only one who gets pinged. No annoyance for all the other recipients! I also love how different ministries can be set up exclusively and if others want to join that group they may. Parishioners aren't being forced to receive something on their phone or in their inbox if don't want. It is easy to learn and use, but if you do have questions or need help, the team is extremely wonderful about responding to your needs. There is so much . . . I could keep going! Love the library! Cons When I choose to send email, my character count is limited. So then I need to send email only because some reminders are lengthy. I chose text because I want to make sure everyone sees it right away! Reason for choosing Flocknote Flocknote came highly recommended from a nearby parish, St. Paul's. Review Source Response from Flocknote July 20, 2019 Hi Kelly, you've just made our day with these kind words! The greatest blessing for us is when we hear how Flocknote has been helpful for our customers, so thank you for sharing. I do want to point out that there is not a character limit for email -- I think that may have been a typo and you meant "text". If so, yes you are correct that there is a 160 character limit for texts. This is because when texts are too long, some cell carriers break them up into two texts and it causes confusion for recipients. Also, the great thing about texting is that they are usually short and sweet and to the point, which people tend to enjoy. However, I'll pass on your feedback to the team - we really appreciate it! :) KF Kirk F. Designer Religious Institutions Used the software for: 1-2 years ### "Great app for churches!" August 29, 2019 4.0 Flocknote has helped our church communicate in a more efficient way. Making it easier for multiple note senders has been a blessing. Pros I like its​ ease of use and reliable. The fact that was built for churches and has features that churches need. I like how easy it is to manage groups and multiple note senders. The subscription price is well worth it. Cons Just a few things that I'd like to see improvement on. 1. I'd like to have the option to make it ​​ default or a setting to always include all recipients whether or not they only receive text/emails. In other words, when I send a text, I want it to always include the email only people. Right now, you have to check a box to include them. 2. I'd like to be able to choose having notes sent to both email and text at the same time – not just one of the other. Review Source Response from Flocknote August 30, 2019 Hi Kirk, thanks for this review! I'm glad you've been enjoying Flocknote so far. You mentioned you wished the default setting was changed for delivery to both text and email and I wanted to clarify this a bit. We had seen it before where admins were working late at night and sent out an email and it went out as a text as well accidentally. For this reason, we wanted to make sure the option to send a text in addition to sending an email (and vice versa like what you described) was completely intentional and opted into with that little checkbox. I hope this is helpful, but if you'd like to discuss this some more, feel free to send us an email to help@flocknote.com and we'll be happy to chat! :) JV Jerry V. Director of Faith Formation Religious Institutions Used the software for: Less than 6 months ### "Excellent Communication Tool" October 2, 2019 5.0 Increasing effective communication with less people being "left out" - and more people being "in the know" to the latest events, news, and other info. Pros This software is a robust communication tool with an easy interface; excellent tools, great organization, effective tutorials, and superior customer service Cons Perhaps be able to replicate emails as texts and vice versa. . . Be able to mass email/text those who have not "read" the messages (perhaps it can already do that - not sure?). . . Reason for choosing Flocknote I've used Flocknote in another parish and was impressed by its ease of use and effectiveness; I recommended it based on my use in the past and its amazing functionality, organization, and customer service; it's the best out there- truly the best! It's far easier than other products and much more user-friendly - especially dealing with a large parish like we have here at Incarnation. Parishsoft has a potential tool similar to Flocknote, but it's still in the experimental stage and far more expensive. The cost of Flocknote is a bargain for what you get; again the best of its type currently on the market. Review Source Response from Flocknote October 9, 2019 Hi Jerry - thanks for taking time out of your day to leave us this positive review! You mentioned that you would like to replicate emails as texts and vice versa and I may be able to clarify some things and have a workaround for ya. You can email us at help@flocknote.com and we'd be happy to help. ;) DM Damaris M. Admin Secretary Religious Institutions Used the software for: 2+ years ### "Great tool for churches" January 11, 2021 4.0 Overall, it has been a great experience, I cant imagine doing ministry without it Pros The features for setting up groups, scheduling emails and text messages has made keeping regular, two-way communication easier for our ministry Cons I wish you could improve the color selector, I have found a way to get the colors I want, but it but it is a 3 step process. A larger color wheel would be nice and a color picker (like the eye dropper in publisher) would be so helpful especially since I like to color coordinate my emails Review Source Response from Flocknote February 3, 2021 Thanks for leaving a review and providing this feedback, Damaris! Your thoughts on the color wheel and formatting have been shared with the team as we update the site. In the meantime, I recommend utilizing color hex codes to get exact color matches. :) NS Norely S. Youth Minister Individual & Family Services Used the software for: Less than 6 months ### "Great starting point to better communication" September 25, 2018 4.0 The ease of communication and response without having to download an app is key. There is still room to grow but I look forward to seeing it happen. Pros Ease of use (as easy as sending a text), quick readability(they even have a nice preview before you hit send), easy individual response(the parishioners simply respond to the text with another text that only the admins receive), and grouping options, it expedites communication to be able to place people in several sub groups and be able to communicate just as easily with individuals as with groups. Parents appreciate the ease of a quick text with out having to download yet another app, and it's nice to see who is opening messages and communicating too. Cons This is a great program, it just still has room to grow. I find that I am in need of a community calendar where people can see all upcoming events; a notification system for actions that need to be taken ie: if a message got a response, if you have a new user that wants to join a group (being the super admin it can be a lot of threads to check); to be able to send or post an image (I do understand that ups the data usage significantly); and this could be user ignorance, but I would like for there to be a way to link families, multiple children with/under their parents account. Review Source Response from Flocknote September 27, 2018 Hi Norely! Thanks so much for your positive review :-) I just wanted to follow up and confirm you are correct, there is no way to link families together at this time, but that's something we're actively trying to solve behind the scenes, so stay tuned! RD Rebecca D. Student Used the software for: 6-12 months ### "Great for parish updates!" April 4, 2018 5.0 Pros Flocknote helps send awesome, professional-looking emails out to all of the members of our church community. The formatting is great and helps us keep all of our updates organized, which is especially helpful since we host lots of events for student parishoners. Cons One thing I don't like is that replies to the emails can be seen my any general members of the community. I wish that there were a way to make replies private if needed. Review Source Response from Flocknote May 7, 2018 Hi Rebecca, We're over the moon to hear that you all are finding Flocknote helpful for sending updates to your church community! I have good news for you, there is a way for members to leave private replies so they aren't visible to non-admins. If someone replies directly to an email or text, the reply will be private by default and display with a padlock next to the replier's name. If they click the reply button within ther email to reply to the note online, there will be a checkbox in the text area they can click to mark the comment as private. Additionally you do have the option to turn off public replies when you are composing a note by selecting the Comments button and adjusting the settings found there. To see this in action, we have a great training video here: http://flocknote.com/training/comments-and-replies I hope this helps :) If you have any other questions, feel free to reach us anytime at help@flocknote.com God bless, Kaitlin R. Flocknote Happiness Engineer DW David W. deacondavelv@gmail.com Religious Institutions Used the software for: 6-12 months ### "Saves Time and Increases Participation" November 24, 2019 5.0 Pros I like the customer support most. It is by far the best of any type of subscription program I have used. FLOCKNOTES is designed for ease of use. It has a short learning curve. The percentage reached feature allows me to scrub my rosters and check up on the reasons non-responses. I found the exporting feature is way-simple to use. Cons The only criticism I have received from some in my Flock is that they cannot view everyone else's responses. I view this as a mixed blessing. Reason for choosing Flocknote I am actually using both. Depends upon the desired response. Review Source Response from Flocknote November 25, 2019 Hi Deacon David -- we're so thankful to you for this kindhearted review. Our pleasure in life is to make sure you have the support you need, so I'm glad you've enjoyed working with our Happiness Engineers. All feedback is welcome, so I'll be sure to pass on your thoughts on responses to the team! Thank you for all that you do! :) VJ Vickie J. Director of Communications Religious Institutions Used the software for: 2+ years ### "Yup, Flocknote is effective and efficient!" April 1, 2019 5.0 Finding a way for our ministries to communicate within their groups has been a challenge. No more with Flocknote! While some are slower to adopt (and adapt) than others, it is catching on and we LOVE it! Pros To be honest, it's as if Flocknote does the thinking for users. If a feature isn't obvious, there's a tutorial to answer the question. If any questions arise, Flocknote Happiness Engineers are THE SINGULAR BEST "help" team ever assembled. I think I want to be a Happiness Engineer when I grow up! Cons The single ONLY complaint is no built-in spell check for emails and newsletters. Review Source Response from Flocknote April 3, 2019 Hi Vickie! I shared this review with our team and it brought a smile to all the Happiness Engineers' faces. Thank you so much for taking time to send along some words of kindness -- we appreciate it more than you know! I just let the developers know about your interest in a spell check feature -- thanks for keeping us sharp! :) God bless! AS Anna S. Communications Coordinator Religious Institutions Used the software for: 2+ years ### "Flocknote is Great" July 22, 2019 5.0 It has been a blessing to our parish especially in reaching out (communications) Pros Easy to manage, great and friendly support, constantly incorporating new programs or ideas Cons I have yet to come across a problematic area Reason for choosing Flocknote More efficient and effective Review Source Response from Flocknote July 23, 2019 Thanks for this short and sweet review, Anna! We so appreciate you and are over the moon that you've been enjoying Flocknote so far. May God continue to bless you and St. Peter's Catholic Church! :) JC Joo C. Personal Assistant to the Senior Pastor Religious Institutions Used the software for: 6-12 months ### "efficient communication" May 22, 2019 4.0 like I say in the 1st box, quick mass communication on updates and changes. Quick way to keep in touch with church members in weather related disasters. Pros A quick way to communicate and update church members on changes to events/programs Cons numbers of characters allowed for 1 text is very limited. Sometimes, the information needed to be sent out is so much than it is allowed in 1 text. The church admin has to sent 2 or 3 texts. This usually annoys a certain age groups, especially the millennials. Review Source Response from Flocknote May 23, 2019 Hi Joo -- thank you for this helpful review! You're correct that the text field caps out at 160 characters -- I'm sorry about that! The primary reason for this is so we can ensure that every cell carrier delivers each text as one single message. Beyond 160, some carriers will cut off extra characters into a second text, which would, for example, break any links that you included or just generally cause confusion. If you send very long texts, what you can do is break it into multiple texts and put footnotes (1/3, 2/3, 3/3) at the end of your text so that members know that there are multiple parts to your text. I'm sorry if this wasn't the answer you were hoping for, but I've let our developers know your thoughts about texting. Thanks for keeping us sharp! :) DK Dillon K. Youth Minister Religious Institutions Used the software for: 1-2 years ### "Helps Us Communicate " January 23, 2020 5.0 We’ve enjoyed using Flocknote and it has helped us communicate with our parents. Pros I can make several different groups. We can quickly send out a message to all our students’ parents at once. They are able to individually respond to us versus responding to the entire group. Cons We don’t use Flocknote every month, but would have to pay for it even if we didn’t send out message. Therefore, we have to export and delete all our members to avoid being charged. I wish there was a way we could keep our members on Flocknote, even on the months we don’t use it, without being charged. Because when we export all the contacts and then add them, it gives them the welcome message each time. Review Source Response from Flocknote January 24, 2020 Hey there, Dillon. We really appreciate the review! Yes, if you will not be communicating with members for a period of time and you want to lower your costs, you have the option to export members to a spreadsheet (as a backup) and then remove them from the network. When you're ready to send messages again, you can simply import that spreadsheet back in. However, I do want to clarify that you can simply remove your welcome messages before importing and it will not send those welcome messages to your members. But thank you for letting the team know you'd like to see this process simplified further for the future. We value your input! :) AM Antonia M. CCD Coordinator Religious Institutions Used the software for: Less than 6 months ### "Heavenly Flocknote" November 26, 2019 5.0 In our faith formation program, we knew we had to contact parents in an efficient and fast way without using our cell phones to do so. Flocknote has definitely made this happen! So far I have only reached out to our catechists and it works wonderful! Email doesn't work that well because we don't have everyone's email and nowadays, people prefer text messages. Pros Once I got the fear of trying a new software, it has been easy setting up the groups I need and the fast reply I get from the people I contact. I can choose to email them or text them. Cons So far the number of words I can use for a text message. (I forget text messages are short and to the point. Reason for choosing Flocknote This is what our diocese recommended. Review Source Response from Flocknote November 27, 2019 Hi Antonia! Thanks for overcoming your fear of new software to give Flocknote a try -- we're so glad you did. I did want to add that the primary reason for the text character count limit is so we can ensure that every cell carrier delivers each text as one single message. Beyond 160, some carriers will cut off extra characters into a second text, which would, for example, break any links that you included or just generally cause confusion. What you can do is send multiple text messages and put footnotes (1/3, 2/3, 3/3) at the end of your text so that members know that there are multiple parts to your text. I hope this helps, but if you have any other questions, shoot us an email to help@flocknote.com. God bless you and St. Luke parish! :) KD Kayla D. Teacher Education Management Used the software for: 1-2 years ### "Wonderful Way to Mass Communicate" May 12, 2021 5.0 I have loved using Flocknote and how easy it is to receive messages as well. They come through as a text message that you can respond to if needed. Your responses only go to the person who sent it if what you are writing needs to be kept private. Pros This app is so easy to use and allows for LOTS of people to be added. This has been a great tool to send mass messages to our church. We use this for prayer requests, committee member information and general notifications to our church. Cons This does cost money. But it is so worth it! It takes some time to set up but is great to use once all done. Review Source Response from Flocknote May 17, 2021 Kayla, thank you so much for taking the time to leave us such a wonderful and positive review! We are so happy to hear that you find Flocknote easy to use and that it has made communicating with your members super easy :) Please let us know if you need anything at all! We are always happy to help! JB Joseph B. RCIA Coordinator Information Services Used the software for: I used a free trial ### "Flocknote review" May 31, 2019 5.0 Our pastor often encourages people to "take home a bulletin and refer to it during the week." It seems the office is inundated with the same phone calls week after week. "What time is Mass" or "What can I leave at the cemetery?" Flocknote is the perfect tool for communicating with parishioners in a top-of-the-mind manner. We can send out Mass schedules just before Holy Day or cemetery protocols before Memorial Day. Things people forget by Thursday. I must add, the tech support from the "Happiness Engineers" is fast & accurate, even if the name is a little cutesy. Pros I love the manner in which everything is laid out. It's easy to use & there is very little clutter per page. Often it seems software designers get gimmicky, trying to show off for other designers and forgetting what it is like for people who really do not like steep learning curves. Even my pastor, who once asked "Do they deliver e-mail on Sunday?" is getting the hang of it. Cons Labels on the buttons are sometimes a little too cutesy and I pause, wondering if I should click on a button that says "Wahoo!" Review Source Response from Flocknote June 3, 2019 Hi, Joseph! I'm glad you, your parish, and your pastor have found Flocknote easy to use! We appreciate any and all feedback, so it's nice hearing your personal take on everything. If you think of any way we can improve, send us an email to help@flocknote.com. We take your feedback seriously. :) Blessings to St. James Minor! 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