# Domotz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Domotz the right Network Monitoring solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149665/Domotz-PRO/reviews --- Domotz 4.9 (126) [View alternatives](https://www.capterra.com/p/149665/Domotz-PRO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Domotz Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AC Alessandro C IT MANAGERChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “Through Domotz, I can finally connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU integrations — all from a ONE only dashboard.“ June 3, 2025 Clayton P. B Director of TechnologyPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years. “We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed tests or reducing labor through PSA integration, Domotz has fundamentally changed our bottom line. If you are trying to scale a complex infrastructure and are currently operating on disjointed or archaic tools, you are losing money every day you don't have this.“ April 28, 2026 DB David B Centralized Services LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Domotz is an indispensable tool in my toolbox, like a compass guiding a ship in deep water. If you're an MSP, this beats a lot of other network monitoring tools.“ November 7, 2025 JD Josh D IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “GUI has bit of learning curve to understand what settings/options are where - i.e. Explorer view can be slightly confusing to get to device details.“ November 7, 2025 Clayton P. B Director of TechnologyPublic Safety, 51 - 200 employeesUsed the software for: 1-2 years. “The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations.“ April 28, 2026 TW Tina W Network TechSecurity and Investigations, 201 - 500 employeesUsed the software for: 1-2 years. “When the Domotz collector device goes offline, the historical data (all other device uptimes) are inaccurate.“ November 7, 2025 ER Eric R Professional Services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system.“ December 23, 2024 CB Chris B General PartnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. “ December 1, 2025 ## Showing most helpful reviews Showing 1-25 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Clayton P. B. Director of Technology Public Safety Used the software for: 1-2 years ### "The Ultimate Single Pane of Glass for Scaling & A True Development Partner for Complex Infrastructure" April 28, 2026 5.0 Domotz has been the single best investment we’ve made for our portfolio-wide rollout (100's of sites, 50k devices). Before implementation, we were trapped in a "multitude of tools" purgatory with zero visibility into critical hardware and unreliable manual inventory tracking. Domotz moved us from reactive firefighting to proactive, data-driven management. We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed tests or reducing labor through PSA integration, Domotz has fundamentally changed our bottom line. If you are trying to scale a complex infrastructure and are currently operating on disjointed or archaic tools, you are losing money every day you don't have this. Pros I’ll be honest: I don’t typically write software reviews. My schedule doesn't usually allow for it, and most tools simply do "just enough" to get by. However, our experience with Domotz has been so transformative, and their team has been such an incredible partner in tailoring development to our specific needs, that I felt compelled to share our story. If you are trying to scale a complex infrastructure, you need to read this. Before implementing Domotz, my company was trapped in a "multitude of tools" purgatory. We were relying on homegrown systems developed over a decade ago that simply couldn't keep up with our growth. We had zero visibility into critical hardware, our inventory tracking was manually dependent (unreliable), and our troubleshooting process often involved "best guesses" that resulted in massive shipping costs and unnecessary subcontractor visits. Domotz has provided us with the elusive "Single Pane of Glass." It consolidated a fragmented tech stack (PBI, UISP, OVRC, various device GUIs, etc) into one streamlined interface. The impact on our onboarding and daily operations was immediate. We went from "diving" into individual devices to having rich, real-time data at our fingertips. The data speaks for itself. Since rolling out the Domotz pilot, we’ve seen astronomical improvements in our operational efficiency: •In 2025, we spent over $65k on shipping for service tickets. We discovered that 61% of returned assets were actually unused, a byproduct of "precautionary shipping" because we couldn't virtually troubleshoot. Domotz has already begun to eliminate this guesswork. •We have saved multiple subcontractor trips by identifying IP conflicts, ISP faults, actual root cause device issues (vs what we thought) instantly. Savings for us in ‘26are forecasted to be in excess of another $75k. •We used Domotz speedtest data to prove an ISP was underperforming at many of our client. Correcting it improved SLA response time, and customer happiness, considerably •Yes I should Mac whitelist my devices, but I’m not there yet, and some idiot is always going to try to unplug my devices and plug theirs in. We’ve already been notified multiple times of unauthorized devices connected to our networks, allowing us to secure ports instantly. •The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations. We are now ingesting this natively into our data lake to move beyond simple monitoring and into true predictive failure analysis. We are in the early stages of identifying trends and hardware fatigue before they result in a outage. On top of that, their new MCP tool looks to be absolutely amazing and we can’t wait to play with it more. •A bit of a repeat from above, but the most significant shift for our team has been moving from “educated guessing” to definitive root cause analysis. Before Domotz, we were often throwing hardware at a problem, shipping routers or switches just in case, because we couldn't see the full picture. Now, with corollary device data and history, we can instantly pinpoint the failures. This visibility has turned minutes/hours of tedious troubleshooting and log pulls into minutes of precise action, effectively ending the era of precautionary shipping and unnecessary subcontractor visits. •And, akin to the above point, before Domotz, a ticket would generate on our board via our legacy methods for a device/status issue. We would obviously have to monitor that ticket, and even if it “self-healed,” it would still take more than 7 minutes per ticket to document and close it out. But after connecting our PSA up to Domotz, with the native ability to close self-heal tickets, this has reduced ticket volume by 35%. At our scale, that is massive savings. •It’s not just the software…it’s the partnership. Domotz has shown a genuine commitment to our success, helping us build out custom integrations and even adjusting their development roadmap to ensure we remain versatile. Their Sales, Customer Support, Dev and Support teams are knowledgeable, quick to respond, understanding…amazing to work with. Cons There is very little to dislike, as the tool has solved nearly every visibility gap we had. If I had to pick something, the sheer volume of data and the depth of the feature set (like the new MCP tool) means there is a learning curve to ensure you are utilizing every "goldmine" of information available. It isn’t a "plug and play and forget it" tool if you want the full ROI, you need to be prepared to actually engage with the data it provides to see the massive financial benefits. The only other CON I have is that new features/UI updates get released without much of a warning. I generally have to scramble a bit to update my procedures and/or train on new functionality. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/) Reason for choosing Domotz So many more features that the others, and the pricing was great, compared to OVRC, auvik and many others that aren't showing up in the list. Review Source CW Chris W. CIO Information Technology and Services Used the software for: 1-2 years ### "Great network/server monitoring and alerting tool" November 12, 2025 5.0 The platform has made significant improvements, addressing most previous concerns. Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive. Configuration backups and flexible alerting options add reliability. While RBAC is a promising new addition, it could be expanded further. Overall, it’s a powerful and evolving tool with room for growth in integrations and advanced security features. Pros Ease of configuration has greatly improved, especially with the addition of templates. The ability to create dashboards with custom alerts adds flexibility and control. A large built-in MIB library supports robust SNMP monitoring, and configuration backups provide peace of mind. The range of alert options and delivery methods is impressive. Deployment options are numerous. Overall, this is a very comprehensive monitoring tool. I have not used Automations or Scripts but the community indicates this is a useful and impressive tool. Cons Most of my previous critiques have been addressed. RBAC is a new feature with potential for further development. There is currently no honeypot option. Integration options for appliance configuration backups are limited. They are a company that is very open to feature additions and improvements. Alternatives considered [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[Auvik](https://www.capterra.com/p/145245/Auvik/)[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) Reason for choosing Domotz Feature set, pricing, knowledge base, support, resources. Review Source FP Fernando P. Administrative Computer Software Used the software for: 6-12 months ### "Domotz has been a game-changer for managing my network and devices remotely." August 29, 2024 3.0 Pros Easy remote access, real-time alerts, and comprehensive network monitoring. Cons Interface can be overwhelming at first, and occasional latency in device detection. Review Source DB David B. Centralized Services Lead Information Technology and Services Used the software for: 1-2 years ### "I think Domotz is neat" November 7, 2025 4.0 My experience has been nothing but positive. Yes, there have been hiccups, but they were not the fault of Domotz. Domotz is an indispensable tool in my toolbox, like a compass guiding a ship in deep water. If you're an MSP, this beats a lot of other network monitoring tools. Pros If there was a word I could use to describe Domotz, it is the following: Flexible. Domotz is very flexible and generalistic in its means of network monitoring and management capabilities. I am quite fond if what the feature set enables me to do. For the price it's at? It's a fair trade. If there is one thing I can particularly gush about, it's the interface. I am a busy individual, and as such I DESPISE friction in tasks that I am trying to do. Domotz's interface is clear, intuitive, navigable, and ultimately readable, which cuts down on all of that friction that grinds my gears. It's like having a swiss army knife for network tasks. Never leave home without it. Cons I find the network mapping utility to be a little less than ideal, along with a lot of other reporting tools. In particular, the reliance on SNMP means that certain elements of my tech stack simply go invisible. Be warned if embarking on Domotz, Aruba Instant-On devices cannot be monitored with SNMP if you enroll them in Instant-On. While this is more specific to my environment, it does highlight that it may not be for everyone. Switched from [Auvik](https://www.capterra.com/p/145245/Auvik/) Domotz was simply less expensive than Domotz and far easier to configure. Review Source RK Ryusei K. Senior Cybersecurity Consultant Information Technology and Services Used the software for: 1-2 years ### "Intuitiveness of Domotz" November 7, 2025 5.0 Extremely intuitive and I always recommend to various clients in different industries. The clients love how simple it is as well. Pros I like how intuitive the UI is for Domotz. Some companies give you so much to work with that it becomes too much and gets complicated. Domotz makes it easy to setup alerts for specific devices and can see network activity all in one page (or just a click). The reports that exports along with the alerts are very easy to understand and is exactly what I need. Cons I didn't like how there wasn't an easy way to export a list of all the devices and their info but I believe they fixed this problem. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reason for choosing Domotz For redundancy purposes. Ended up keeping Domotz since its more simple than Crowdstrike Review Source DR Don R. IT Engineer Information Technology and Services Used the software for: 1-2 years ### "Easy Deployment and Reliable Performance" November 13, 2025 5.0 Great monitoring and alerting. No major issues but some more advanced features such as SNMP monitoring had a bit of a learning curve. Pros When logging in and selecting a client, it is very easy to get a quick view of all critical devices and their uptime statistics. The UI design, ease of use, and responsiveness is a big plus. Cons It would be nice if there were not restrictions on the number and type of VLANs you can monitor per agent. We have larger clients that are not using Domotz specifically because of this limitation. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Domotz Ninja’s network monitoring was and still is newer with less features. Domotz is a more stable and mature product. Review Source AC Alessandro C. IT MANAGER Chemicals Used the software for: 1-2 years ### "Domotz Software Review: Easy, Effective Network Monitoring 1 DASHBOARD ONLY" June 3, 2025 5.0 Final Verdict Domotz hits the sweet spot between simplicity and power. Domotz provide a reliable, scalable, and easy-to-use platform. Its remote access tools, automation capabilities, and detailed network insights make it a must-have for modern network professionals. Pros One of its standout features is remote device access. Through Domotz, I can finally connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU integrations — all from a ONE only dashboard. Cons it getting better and better , some features I expected were already deployed However it is a manner of time that the improvement I requested will be implemented Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) not easy to deploy too many variables needs to be managed by them self why would I have a monitoring system ? Review Source ER Eric R. Professional Services Engineer Information Technology and Services Used the software for: 6-12 months ### "A fair review of Domotz" December 23, 2024 4.0 It has been good. The system is easy to use and can be deployed to an average client network in a matter of 30 minutes. Pros Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system. All of this and more at a price that is extremely competitive with Auvik and others. They have good pricing that gets better as you grow your need. Cons The setup of virtualized domotz agents, particularly hyperv, is inconsistent, with it not working at all on the latest hyperv virtual networking without more involved intervention into the linux system domotz is running in. Alternatives considered [Network Topology Mapper](https://www.capterra.com/p/10009154/Network-Topology-Mapper/)[Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Domotz they either didnt have the correct features, were to expensive, or both. Switched from [Auvik](https://www.capterra.com/p/145245/Auvik/) too expensive for the features we were making use of Review Source PK Philip K. cant find an MSP or anything like ti for the industry. Transportation/Trucking/Railroad Used the software for: 6-12 months ### "nice product" November 7, 2025 5.0 Pros the portability of the hardware is fantastic. it makes it so when we go to a new clients we can plug in our traveler box and check it out Cons The learning curve and trying to build out a physical AND logical network graph. I am still learning so i might be able to get past this tho. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/) Reason for choosing Domotz learned about yall first. but when given the opportunity to switch we have stayed with yall Review Source CB Chris B. General Partner Information Technology and Services Used the software for: 2+ years ### "Domotz continues to work well for me 5+ years later." December 1, 2025 5.0 I have been pleased with Domotz since I first started using it 5+ years ago. It has helped me identify problems in my network on numerous occasions. Pros It provides real-time monitoring and alerting of every IP address on my network. Including when someone new or existing accesses it. Cons Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. Would definitely recommend the full version. Review Source SG Stefano G. President Information Services Used the software for: 2+ years ### "a good product, a great team, every year is better" May 29, 2024 5.0 Pros Ease of deployment, scan speed, fast interface. Great support. Really good SNMP support, with predefined settings for many brands/devices. Flexible alerting. Many integrations. Cons Alerts and monitors must be defined per device. I know they are developing a tag/filter method for applying settings to devices, but it's still not there. Switched from [Auvik](https://www.capterra.com/p/145245/Auvik/) Cost and umpredictable invoicing. Devices were enabled for payment without any alert. Review Source DB Don B. Owner Management Consulting Used the software for: 1-2 years ### "Domotz monitoring" May 29, 2024 5.0 Pros Easy to setup and use. Recovered well after a crash of the VM. Cons Needs a lot of hand-holding for initial setup. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/) Reason for choosing Domotz Cost of Domotz was considerably lower than Auvik Review Source FS Francisco S. Developer Computer Software Used the software for: 1-2 years ### "Domotz is a game-changer for managing my network. It's intuitive and effective." November 10, 2024 4.0 Pros The remote monitoring and management features are top-notch. I can monitor and troubleshoot my network from anywhere. Cons The interface could be more user-friendly, and the pricing is on the higher side. Review Source AZ Ana Z. It Administrative Consumer Electronics Used the software for: 6-12 months ### "Domotz makes managing my home network a breeze! Love being able to monitor and troubleshoot from anywhere." August 29, 2024 5.0 Pros Easy to use interface, comprehensive network monitoring, and great remote access capabilities. Cons Occasional connectivity issues and can be a bit pricey for small home networks. Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 1-2 years ### "A great remote Network tool for every MSP" December 9, 2020 5.0 I am completely satisfied with the choice of using Domotz. I am mainly able to whatever I need to monitor my clients’ networks and all the devices connected to them. It definitely enhanced the way our technicians work, and the approach to the networks when dealing with issues. We have decided to use this for all of our clients as a best practice to provide a better service to them. Pros This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace. Cons The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it. Reason for choosing Domotz A much simpler and affordable pricing model. It offers a complete set of features required to remotely manage the networks of my clients. Review Source Howard H. Director Computer & Network Security Used the software for: 6-12 months ### "Easy remote monitoring and access" December 23, 2020 5.0 Highly recommended! For £20 pm you will be hard pushed to find anything better. There are many other remote access products but I have found them to be fiddly or time consuming, not to mention costly. We are a startup so cost is obviously very important to us. Domotz provides exactly what we need, with a simple interface and ease of use. Pros Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control. A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must. I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed. If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access. Cons None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product. Review Source RC Richard C. Technical Support Manager Computer Networking Used the software for: 2+ years ### "Foundation of our Networking Monitoring Solution and Remote Maintenance Packages" January 5, 2024 5.0 We've used it for over five years now and it is our primary remote management tool for all our sites. Easy to set up and configure and ultra fast in sending notifications. Pros Quick and simple to set up. Fast to detect faults or devices dropping offline. Highly configurable. Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications. Cons It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives. Reason for choosing Domotz Faster and more reliable than others. It's critically important we can get ahead of our clients when devices fall offline. Review Source SC Shane C. IT Management Consultant Information Technology and Services Used the software for: 6-12 months ### "Domotz is part of the team now!" February 13, 2021 4.0 This has allowed us to deliver a more proactive service to our customers as well as expand our service offering to things that require more visibility to the network. Overall this has been a great choice and I expect we will continue to expand the use of Domotz. Pros The architecture and licensing are simple – one device per site is all you have to worry about. There are many ways to host the agent, but the Domotz Box is a fantastic way to keep things simple – plug and play. It integrates with our PSA, alerting and documentation platforms, which is fantastic. The ability to see what is on a client’s network, whether we manage it or not, is very helpful. Also being able to access those devices without remote access to a PC on site makes life so much easier. It’s a well thought out and effective solution. Most importantly, the support experience has been fantastic. Although I haven’t needed too much in that regard, the few times I have contacted support resulted in very prompt response and resolution. That’s priceless. Cons Getting the hardware (Domotz Box) has been a been challenging, but that’s a distribution problem in Canada – I’m sure it’s no problem in the US. Thankfully there are other ways to host the agent. Things are not entirely intuitive at first, but like many things, once you figure out how it’s put together, it makes sense. Some of the integrations are paid, so those costs do add up. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/) Review Source CPB Clayton P. B. Director of Innovation/R&D Security and Investigations Used the software for: 6-12 months ### ""Domotz - Time Savings and Better Decision Making"" December 16, 2020 5.0 Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient. No more hunting through static netmaps, or hunting down the root cause, Domotz gives me all the information I need in an instant. Amazingly affordable for the features and possibilities. I've only been a user for 6-7 months, but I'm finding new use cases for Domotz daily. While I haven't rolled this out to my whole portfolio of 500 sites yet (12k cameras), the business case is an easy decision to help me manage our ever growing business. Pros Easy Deployment/Setup Intelligent Design/UI/UX Detailed Insights Easy to Manage Global view of issues Network Topology - the greatest thing ever Amazing support team Cons If I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location. Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything. Reason for choosing Domotz infinitely better features and integrations Review Source KN Krzysztof N. Owner Education Management Used the software for: 2+ years ### "Mature network monitoring solution" October 29, 2021 5.0 After four years of using this solution I have got only good impression. Pros Easy to configure. Easy to use. Transparent network presence. Great user interface. Many installation options. Available for any platform. Cons Sometimes needs a little bit more attention during reconfiguration of existing appliance. Alternatives considered [Fing Desktop](https://www.capterra.com/p/237594/Fing-Desktop/) Review Source TG Tim G. AV & IT Engineer Information Technology and Services Used the software for: 1-2 years ### "Excellent "now" network monitoring tool" July 12, 2019 5.0 I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible. Pros It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can. Cons It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead! Reason for choosing Domotz Plug and play, instalable hardware box. Review Source MJ Miguel J. Senior IT Information Technology and Services Used the software for: 6-12 months ### "The right tool for right job" May 11, 2021 5.0 Easely support and access to customers devices onsite Pros Easy to deploy and understand, affordable for SMB Cons If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month. Switched from [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) easy and priced for SMB Review Source Response from Domotz May 19, 2021 Hi Miguel, Thanks so much for your review and for being a valued Domotz user. We just wanted to comment on the box pricing. We believe that what happened here is an unauthorized reseller was selling the box at a higher price on Amazon. Our listing was temporarily unavailable due to Brexit in certain European markets and thus unauthorized resellers may have been price gorging during this time. We are sorry about this. We only sell the box at 99 EUR and have never increased the pricing. We are sorry for this experience you faced. You can always visit https://www.domotz.com/domotz-box.php for the information on purchasing the box and pricing or by reaching out to us on support@domotz.com for more information. Thanks a lot for your review and we hope to see you soon on Domotz. The Domotz Team SP Shawn P. Associate Consultant Information Technology and Services Used the software for: 6-12 months ### "The best monitoring tool ever. " February 13, 2020 4.0 My satisfaction in the scale out of 10 is 9. I mostly was able to do whatever I need to monitor devices. It definitely enhanced the quality of our monitoring solution approach. Pros The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform. Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless. I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on... Cons Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs. Reason for choosing Domotz I loved Domotz Box design. I loved its flexibility in customization. On top of many positive aspects, Domotz support team is very professional, prompt, and supportive. I was more than satisfied with support team. Review Source VR Verified Reviewer Managing Director Consumer Electronics Used the software for: 2+ years ### "The perfect monitoring agent " November 5, 2019 5.0 Pros Domotz does what it says on the box and is extremely robust and reliable. Perhaps the most important thing is that their support is second to none and is prompt, easy to understand and solves the problem every time without fail. Cons The only con is that sometimes it is hart to find things again after revisions, but, as an evolving piece of technology the new features usually outweigh this Review Source ME Mike E. VP - Support/Infrastructure Information Technology and Services Used the software for: 2+ years ### "Must have MSP Tool" October 1, 2020 5.0 Domotz is a great tool and a must have tool for MSP. Not only is the software killer, their support is 5 stars! Pros Domotz is a must have MSP tool. It gives us the ability to not only monitor and configure custom alerts for each of our clients but it allow us to quickly resolve issues right from the application or mobile app. Being able to quickly restart an access point or switch, turn on PoE on a specific port or create a tunnel to remotely access needed resources is super powerful. Cons Domotz doesn't have the ability to collapse a single client's locations in one heading in the app. Alternatives considered [Auvik](https://www.capterra.com/p/145245/Auvik/) Review Source Similar Products Featured ## Related categories [Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Network Management](https://www.capterra.com/network-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.