# Fast Mirror Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fast Mirror the right Survey solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150657/Fast-Mirror/reviews --- Fast Mirror 4.9 (13) [View alternatives](https://www.capterra.com/p/150657/Fast-Mirror/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fast Mirror Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eileen A. Sr Organizational Development Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "It's like having another team member that specializes in 360" July 18, 2020 5.0 I've used so many 360 systems ranging from SurveyMonkey to big box vendors. Fast Mirror solves all the problems I've had with each of them. It's incredibly flexible and I'm not overpaying as I have in the past with other systems. Pros Surveys are easy to build. The dashboard tells me everything I need to know about the status of my projects. I can find out in a matter of seconds things that used to take me hours to compile. Auto reminders to complete different tasks in the process. I love that I can create my own custom report layout and you can even customize the group reports. I no longer need to send out that awful rater spreadsheet, Fast Mirror automates the entire rater selection process. It's like I have another team member that helps me with 360 administration. Cons Nothing I can think of. If there is a feature I'd like to see, I can request it and it will usually be added. Review Source CM CLAUDIA M. VP Organizational Development Financial Services Used the software for: 2+ years ### "My favorite 360 to use " June 15, 2020 5.0 Great partners, very professional, they are open to feedback to continue to improve the platform. Pros The 360 functionality was focused, easy for the respondents (rater) to rate, gave the ratee the feedback they needed quickly, it's super user friendly and easy to implement. It was a great compliment to our leadership program. Cons We only used the 360 feedback tool and I was very happy with it, so there's nothing I disliked. Alternatives considered [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/) Reason for choosing Fast Mirror Just how easy it was to use. It's focused. We were able to customize to our leadership program competencies. It's also a great tool if you are just focused on 1-2 competencies to get quick feedback for targeted development. Review Source TW Tracy W. Chief Strategy Officer Human Resources Used the software for: Less than 6 months ### "360 assessments" August 24, 2020 4.0 The customer service provided was excellent, and support was provided to walk us through the set-up, launch and reporting process. Pros The system is very customizable so it is nice that there are templates created that give you a starting place. The reporting is set up nicely and the information generated includes Hidden Strengths and Blind Spots in summary format which is nice. Cons The software is not intuitive, so you need to understand what sections are required to be edited in order for the assessment process to work properly. Review Source ST Steve T. Director, Global Talent Management Aviation & Aerospace Used the software for: 1-2 years ### "Fast Mirror Fantastic" June 29, 2020 5.0 Implementing Fast Mirror was a no-brainer for our team. We needed a 360 tool that we could customize to fit our model that was cost-effective, easy to administer to a large number of employees, and would significantly reduce our administration time. Pros We were able to generate custom 360 reports in a matter of seconds rather than days. Ability to customize how you present the data allows for individual debrief with the participant as well as group analyses for the leadership team. Customer service is the way it should be: timely and helpful. The platform comes loaded with tons of content including survey questions, interactive development activities, report layouts, communication templates, etc. I also appreciate the consulting expertise the FM team brings, I can always count on them to provide clear and sound guidance. Cons None that I can think of. We continue to have a great experience. Reason for choosing Fast Mirror Better and more economical product Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Before choosing Fast Mirror we were administering our 360s in SurveyMonkey, which is a great tool for regular surveys but not for 360 feedback. Review Source DS Deborah S. Executive Coach Management Consulting Used the software for: Less than 6 months ### "Look No Further..." September 4, 2023 5.0 Communication is key with \[sensitive content hidden\]/Fast Mirror! Responses were immediate and customer service was fabulous! Pros \[sensitive content hidden\] is by far THE best and most engaging business \[sensitive content hidden\] I've worked with in the executive coaching/feedback survey space. Attentive, smart, caring, curious and kind, \[sensitive content hidden\] is invested in his clients from beginning to end. He made what could've been a complex and time-consuming process organized and seamless. Cons Only one...that I wasn't introduced to \[sensitive content hidden\] and Fast Mirror years ago! Reason for choosing Fast Mirror Immediate likeability with \[sensitive content hidden\]. Search was over after meeting him! Review Source Kelly G. Principal Consultant Management Consulting Used the software for: 1-2 years ### "Don't use off the shelf 360's - quick, easy customization" June 15, 2020 5.0 We use 360-degree feedback for leadership development (front line supervisor to executive). Fast Mirror makes it very easy to deploy and customize surveys for the appropriate level of leadership. The reports are clean and easy to use. Highly recommend! Pros It is very easy to get started, and Fast Mirror is very flexible with an intuitive design. Fast Mirror makes it easy to assess and develop leaders against a company's own competencies, core values, or leadership success criteria. You can blend custom content with standard items, and tailor rating scales and workflow. Fast Mirror was developed by people/talent experts with deep knowledge in assessment and validation, and the level of support and expert guidance is phenomenal. Cons A certain skill set is required for writing and validating items against a competency. Users should have some background in item-writing and content validation before attempting too much customization. Thankfully, the software provides good guidance in their 'wizard' which is extremely helpful. Reason for choosing Fast Mirror Ease of use for both surveys and reporting, customization is easy, level of expertise behind the scenes is excellent, pricing is competitive. Review Source DM David M. VP, Training & HR Operations Financial Services Used the software for: 2+ years ### "Fast Mirror outperforms Big Box 360 providers" June 21, 2020 5.0 We first starting using Fast Mirror about five years ago as part of our 12-month emerging leader program. We had about 30 participants going through the program. One of the challenges is that we needed a fast, simple tool that our Org Development Team could manage, and a 360 assessment that did not overtax or overburden raters (since many had to complete multiple assessments). Fast Mirror fit the bill. In addition, Fast Mirror allowed us to customize the items and competencies to fit our development program. This helped align the feedback each participant received directly back to the program. Pros As an Administrator, Fast Mirror is simple to use. The UI is intuitive and after a quick chat with the founder (not an Account Executive) to go over the basics, you are ready to push out your multi-rater assessments. Fast Mirror is fully customizable. I’m not stuck with how one vendor thinks my 360 should be. Instead, I can change the items and rating scales to match the internal client that I am working with. The dashboard feature is a lifesaver. I can easily manage between multiple campaigns at a time. Cons Honestly, I have no complaints with the software It meets all of my current needs and I know that if they change, Fast Mirror will work with me to include any new features that I may need. Review Source JW Julian W. Senior Manager, Talent and OD Defense & Space Used the software for: 6-12 months ### "Fast Mirror Rocks!" May 23, 2023 5.0 First rate experience working with Fast Mirror, highly responsive and adapted to our needs. Pros What a wonderful experience working with Fast Mirror! As a 25+ year HR veteran this product is fantastic. You have the ability customized for alignment with your company's needs, the product is super agile. The data analytics and reporting are endless. Our \[sensitive content hidden\] really liked the ease of use, functionality and reporting capabilities. This product brings creditability to HR. Cons All our needs were met, no current recommendations. Alternatives considered [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/)[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[Appraisd](https://www.capterra.com/p/129350/Appraisd/) Review Source DV Deanna V. HR Financial Services Used the software for: 2+ years ### "Great service for ease of use, customer service and customizability! " July 21, 2021 5.0 Very positive. Pros The ability to customize the software and the willingness for the organization to cater to our company's needs was great. There isn't another survey service out there that is willing to do so. Cons I would say the ability to set the time zone would be a feature that could be changed. Review Source JM Joreal M. Sr. Learning Consultant Computer Software Used the software for: 6-12 months ### "360's made easy. " August 11, 2020 5.0 Reliable, knowledgeable, responsive vendor that helps you maximize your 360 survey experience. Pros FastMirror is an easy and intuitive 360 survey platform. It's customizable to meet the needs of any audience, and allows you provide targeted development recommendations at no additional cost. Survey administration and reporting was also fairly simple. I was able to communicate invitations and reminders to over 400 people via the platform, which increased the participation rate because I did not have to individually e-mail or follow up with each person. Cons They've already enhanced the platform to address what I didn't like. Review Source KB Katie B. Co-Founder Management Consulting Used the software for: 6-12 months ### "Fantastic product and service." October 18, 2023 5.0 Hands down the best customer support I've experienced in a long time. Subject matter experts that share their knowledge and improve on your design. Pros Where do i begin! Ease of use and the team are probably my #1's. I felt like Fast Mirror were an extension of my team. Cons Always hard to adopt a new system. The survey design could be aesthetically more pleasing. Review Source JM Jennifer M. Founder, CEO Management Consulting Used the software for: 6-12 months ### "Cannot beat this product for value to money" August 11, 2020 5.0 I feel confident recommending Fast Mirror to clients. Pros Fast Mirror provides and quick and easy way to launch 360 assessments to a single person or an entire organization. They have all of the important features the other companies have, at a fraction of the cost. You can use a template 360 or create your own. They have comparative data, and a very robust development library. The time it took from engagement to launch was a couple days and I was able to handle all of the administration myself, if I wanted to. In addition, the customer service exceeds any of the big companies out there, as I had responses and support within a couple hours. Cons If I could change something, I would make the administrator interface a bit cleaner and simpler. I would also add the ability to do pulse surveys (although I realize that is not necessarily the business they are in). Review Source JH James H. Sr. Organizational Development Manager Accounting Used the software for: 6-12 months ### "Finally a system that is user freindly!" August 14, 2020 5.0 Overall, what stands out the most is the customer service. \[SENSITIVE CONTENT HIDDEN\] and his team are phenomenal in this area and it sets them apart. Pros I love how easy and customizable the system is. It seems like Fast mirror collected all of my complaints about 360 systems over the years and fixed each one. Cons I have no complaints about the software at all Review Source Similar Products Featured